Ubee DVW326 Advanced Wireless Voice Gateway user manual
- June 7, 2024
- Cox
Table of Contents
Ubee DVW326 Advanced Wireless Voice Gateway
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Modem Information
DOCSIS 3.0 Single Band WiFi Internet & Telephone Modem
My WiFi Compatible
8×4 channel bonding with speeds of up to 150 Mbps on a wired connection
Cox recommends a DOCSIS 3.1 modem or gateway
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Highest Service Level
Preferred 150
Combination Internet and Telephone modems purchased or received in new or used condition from third-party retailers are not certified for use with the Cox network.
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Front View
| | After the cable modem is successfully registered on the network, the
POWER, DS/US, and ONLINE indicators illuminate continuously to indicate that
the cable modem is online and fully operational.
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Back View
| | The Ubee DVW326 has the following ports available on the back of the WiFi modem.
- USB – Connects to USB devices such as flash drives, hard disk drives, and printers.
- ETH 1-4 (Gigabit Ethernet 1-4 also known as LAN 1-4) – Four 10/100/1000 auto-sensing RJ-45 ports. Connect devices on your LAN (Local Area Network) such as a computer, hub or switch to these ports. Only one port is active at a time.
- RESET – Use a pointed object to push down the reset button for less than 12 seconds to reset the device without losing personal setup. If you want to restore factory resets, push down this button for more than 12 seconds.
- CABLE – Connect your coaxial cable line to this port.
- POWER – Connect the supplied power cord to this port.
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MAC Address
| | MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F).A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device.
Troubleshooting
The modem lights indicate the current status of your modem. See Rear Panel Modem Lights to view lights related to the Ethernet connection. To troubleshoot any connection problems, use the table below.
| Modem Light | Status | Problem |
|---|
POWER
| Off| No power. Verify all cable connections and try resetting the device.
Flashing White| Power-on failed – blinks briefly immediately after the device
is powered on.
Solid White| None.
DS/US
(Downstream / Upstream)
| Flashing White| None – Once every second while scanning DS, twice every second while registering the US.
Note: A firmware upgrade is in progress when the Power and Online lights are solid.
Solid White| None – Locked to US and DS channels and registered OK.
ONLINE
| Flashing White| None – obtaining IP address and configuration file..
Solid White| None – operational
WiFi
| White| WiFi enabled.
Off| WiFi disabled.
TEL 1
TEL 2| Flashing White| Telephone is off-hook.
Note: When a firmware upgrade is in progress, the DS/US and TEL 1 LEDs flash, first one then the other for a few seconds. Then the DS/US and TEL 1 and TEL 2 LEDs flash in unison.
Solid| Telephone on-hook.
Off| Telephone not provisioned.
BATTERY
| Flashing White| Low power level – about 30 minutes left.
Solid White| Battery installed and AC power is on and properly functioning.
Off| No AC power to the device, the BATTERY LED is Off, the POWER LED flashes,
and the TEL 1 LED is On – all other LEDs are off.
WPS Button
| White| Blinks for 4 minutes until a PIN is entered from the wireless client that you are connecting – for example, a laptop computer.
Triggered when you press the WPS button or enable WPS via the device’s user interface. After the device connects successfully, the light remains on for five minutes, then turns off.
Off| WPS signal not in use.
Rear Panel Modem Lights
The lights below indicate the connection status of your WiFi cable modem. To troubleshoot any connection problems, use the table below.
| Port Light | Status | Problem |
|---|
ETH1 – ETH4
| Off| Device is not connected to the port. Verify all cable connections and
try resetting the modem.
Flashing Green| None. A device is connected to the port at 1000 Mbps speeds
and data is passing between cable modem and connected device.
Flashing Orange| None. A device is connected at 10/100 Mbps speeds and data is
passing between cable modem and connected device.
Manufacturer Resources
For more detailed technical information on the DVW326, use the resources below from Ubee.
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>