Netgear CG4500BD Cable Modem Router user manual
- June 7, 2024
- Cox
Table of Contents
Netgear CG4500BD Cable Modem Router
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Modem Information
DOCSIS 3.0 Dual Band WiFi Modem
8×4 channel bonding with speeds of up to 150 Mbps on a wired connection
Cox recommends a DOCSIS 3.1 modem or gateway
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Highest Service Level
Preferred 150
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Front View
| | After the cable modem is successfully registered on the network, the POWER , DS , US , and ONLINE indicators illuminate continuously to indicate that the cable modem is online and fully operational.| | |
Back View
| | The Netgear CG4500BD has the following ports available on the back of the WiFi modem:
- GE 1-4 (Gigabit Ethernet 1-4 also known as LAN 1-4) – Four 10/100/1000 auto-sensing RJ-45 ports. Connect devices on your LAN (Local Area Network) such as a computer, hub or switch to these ports. Only one port is active at a time.
- USB – Connects to the USB port on your computer.
- RESET – Use this button in the unlikely event that you want to restore the default factory settings. This button is recessed to prevent accidental resets of your WiFi modem. See Netgear’s support article for steps on how to reset your device to factory settings.
- CABLE – Connect your coaxial cable line to this port.
- AC IN – Connect the supplied power cord to this port.
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MAC Address / WiFi Network Label
| | MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F).A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device.
Troubleshooting
The lights indicate the current status of your gateway. To troubleshoot any connection problems, use the table below.
| Modem Light | Status | Problem |
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2.4 GHz
| Solid Green| None – WiFi is enabled at the 2.4 GHz frequency
Blinking| None – data flowing
Off| WiFi card disabled or not plugged in – To enable or disable the card
(2.4Ghz and 5 GHz), press and hold the WLAN button for three seconds.
5 GHz
| Solid Green| None – WiFi enabled at the 5 GHz frequency
Blinking| None – data flowing
Off| WiFi card disabled or not plugged in – To enable or disable the card
(2.4Ghz and 5 GHz), press and hold the WLAN button for three seconds.
POWER
| Off| No power – Verify all cable connections and try resetting the modem.
Solid Green| None
Blinking| Performing a power-on self-test
Red| Performing a self-test or the thermal cutoff circuit has been triggered
DS
(Downstream)
| Blinking Green| Scanning for downstream channel – Verify all cable
connections and try resetting the modem.
Solid Green| None – connection from the computer to the Internet established
on one channel
Solid Blue| None – operating on more than one channel (downstream bond mode)
Off| No downstream channel locked
US
(Upstream)
| Off| Upstream channel inactive – Verify all cable connections and try
resetting the modem.
Blinking Green| Scanning for upstream channel – Verify all cable connections
and try resetting the modem.
Solid Green| None – connection from the Internet to the computer established
on one channel
Solid Blue| None. The modem is operating on more than one channel (upstream
bond mode).
INTERNET
| Off| No connection – Verify all cable connections and try resetting the
modem.
Solid Green| None – cable WiFi modem operational
Slow Blink| None – cable WiFi modem receiving DHCP information
Fast Blink| None cable WiFi modem downloading a configuration file
LINK 1 – 4
| Off| No Ethernet link detected
Blinking Green| None – data is flowing
Blinking Amber| None – data is flowing
Solid Green| None – connected to 1000 Mbps
Solid Amber| None – connected at 10 or 100 Mbps
WPS
| Off| No WiFi client associated with the cable modem via WPS. Enable WiFi.
Blinking Green| None – WPS in discovery mode, LED blinks for up to 2 minutes
Solid Green| None – WPS configuration successful
WLAN
| Off| WiFi card disabled – Enable WiFi by pressing this button for three
seconds.
Blinking Green| Data flowing
Solid Green| None – WiFi enabled
Manufacturer Resources
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>