My CrossWave® / CrossWave® Pet Pro is Leaking | Support

June 7, 2024
Bissell

If you are experiencing Leaking, follow these steps to resolve:

  • Where is your machine Leaking from?

  • Fill Clean water tank with water and formula

  • Firmly push the full tank back onto the machine and leave NO gaps between tank and body of machine

  • Plug machine in

  • Hold spray trigger for 10-15 seconds and test for leaks

    • Has this resolved the issue?
    • Yes > Great! Glad we could get you back to cleaning!
    • No > Unplug machine
  • Remove clean water tank, check for cracks, leaks or deformation on tank

  • With clean tank still removed, check for cracks/leaks on black cap and damage on rubber gasket

  • Has this resolved the issue?

    • Yes > Great! Glad we could get you back to cleaning!
    • No > Is your machine leaking from the Dirty Water Tank, Foot, or Vents?
    • Yes > Go to leaking from Dirty Water Tank, Foot, or Vents
    • No > Visit a BISSELL Authorized Service Center or Contact Us
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