My Pet Hair Eraser® Cordless Hand Vac has No Power | Support

June 7, 2024
Bissell

  • Check the outlet being used to charge machine

    • Test the outlet with a different device, like a cell phone charger or small appliance

    • Verify correct charger is being used

      • Label on charger should have Model SSC-185035US
    • If Charger is damaged > Replace Charger > Go to Parts & Supplies​

    • Plug the charger into the port on back of machine

    • Plug the outlet end into a functioning outlet

    • The machine should be in the “Off” position to charge

      • Charge light will be red during charging
      • Charge light will turn off once fully charged
      • Adaptor should become warm during charging
      • Takes 5 hours to fully charge
      • Runtime is about 15 minutes
    • If charge light is blinking or machine will not hold a charge, please Contact Us

    • Recipient Email

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