My Garage Pro® Wet/Dry Vac has no suction | Support

June 7, 2024
Bissell

  • Connect hose to suction outlet

    • The suction inlet will fit loose

    • When the Garage Pro is powered on, the strong suction secures the hose in place

    • Check for clogs

      • Turn machine on and check for suction at the Suction Inlet while hose is not attached
      •   * If there is suction at the Suction Inlet there is a clog in the hose
        • If a clog is found near the top of the hose (end that hooks to machine):
          • Attach hose to the suction inlet and turn the power on to dislodge the clog by sucking in the debris
        • If the clog is contained near the bottom of the hose (end that the tools attach):
          • Remove wand, or tool
          • Attach hose to the blower outlet, and turn the power on to dislodge the clog by blowing out debris
      •   *         * If the clog is not removed, completely remove hose from machine, find the clog by hand, squeeze and then shake the hose until the debris dislodges
        • If no suction at Suction Inlet
          • Check for yellow LED light indicating dirt tank is full
      •   *         *           * Empty if needed
        • Check assembly of upper and lower portions to be sure dirt tank is installed properly
        • Correctly position and secure into place by making sure the latches on both sides of the machine are hooked correctly into the upper portion, and handles are locked in the downward position
      •   *         * Check Filters
        * Filters should be cleaned every 15-30 days, depending on usage
          * Unplug machine
          * Remove dirt tank by pulling up on both handles to unlatch
        * The primary filter is located inside the top portion of the vacuum
          * It is a soft cloth-like material
          * Pull the black tab outward to remove
      •   *         *           *             * Shake filter over trash can to release any loose debris
          * Use damp cloth to wipe inside and outside of filter
          * To replace the Primary Filter, hold one edge of the filter, collapse it, and snap it into place
            * Insert tab-side first
            * Collapse opposite side and press downward to properly insert the Primary Filter
        * The secondary filter is located above the primary filter
          * It is a flat, round white filter
      •   *         *           *             * To remove the Secondary Filter, grab an edge of the filter and pull the filter out
          * Shake filter over trash to remove any loose debris
          * Rinse filter with warm water and let completely dry prior to replacing
        • Check Suction Inlet for clogs
          • Unplug machine
          • Remove hose to check inlet
      •   *         * Check Blower Outlet for clogs
        * Turn off  and unplug machine
        * Remove hose to check outlet
      •   *         *           * If lower Outlet is blocked, suction can be affected
          * If still no suction, please [Contact Us](https://bissell-ext.custhelp.com/app/contact)
    • Recipient Email

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