My CrossWave X7 has No Power | Support

June 7, 2024
Bissell

If you are experiencing No Power, follow steps below to resolve:

*Verify machine is sufficiently charged, and you are using BISSELL formula

  • Press power button

  • If machine turns on and then powers off > Go to Error Codes

  • If there are no visible LED lights on battery display,  handle should be reinstalled

    • Insert a blunt tip object (i.e. screwdriver or pen) into small circular area behind clean water tank on back of machine
    • Pull up on handle while pushing blunt tip object into small opening to remove
  • Once fully removed, reinstall handle until it clicks

  • Turn machine on by pushing power button

  • If machine still does not have power, test outlet for power

    • Plug docking station into working outlet
  • Place machine on docking station

    • Check to see if battery is charging
    • If battery is charging there will be white LED lights in battery lighting up
    • If machine is charging but there is still no power to the machine, a replacement handle should be ordered

If machine is not charging and has no power, Contact Us

  • Recipient Email

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