My BOLT® Lithium Max Pet Cordless Hand Vacuum has no power | Support

June 7, 2024
Bissell

  • Unplug vacuum

    • Run hand along entire length of power cord, it should be smooth

    • Check plug for damage

      • If either the cord (not smooth or exposed wires) or plug (prongs) are damaged, Contact Us
    • Check to see if outlet is working:

      • Test this by plugging in a cell phone charger or small appliance
      • If no power to outlet, test a different outlet in a separate room
      • Reset circuit breaker if needed
      • If machine still does not have power, Contact Us
    • Verify the charger being used for the stick vacuum is model number SSC-180085US

      • This information is located on the front of the charger and on the white sticker on the bottom side of the hand vacuum
    • Test machine is charging correctly, plug it direct into back of the handle

 Charging time is 4 hours for a full charge

What you will see: This means the battery is: Action Required:

3 blue lights will blink, then go

solid blue

| Charged Fully| Continue Troubleshooting
1 or 2 lights will blink blue| Partially Charged| Continue Troubleshooting
1 segment may blink RED for 10 sec. and then blinks blue| Fully Drained| Let charge for an hour before continuing

  • If there are no lights or the red light continues to blink, please Contact Us
What you will see: This means the battery is: Action Required

3 blue lights will blink, then go

solid blue

| Charged Fully| NONE
1 or 2 lights will blink blue| Partially Charged| Charge completely

1 segment may blink RED for 10 sec

and then blinks “blue”

| Fully Drained| Charge completely
No Lights| Not Charging| Replace the base

  • If the machine continues not to have power, please Contact Us

  • Recipient Email

Your Email

Your Name

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