My Total Floors®/Velocity® Bagless Upright Vacuum brush is not turning | Support
- June 7, 2024
- Bissell
Table of Contents
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Unplug machine and turn machine over so brush is facing up
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Remove access plate by lifting Tab 1 and releasing the 3 latches on order 2-4 as marked
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Grasp brush at both ends and lift out
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Clean off debris on the brush, brush ends, and belt area
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Check the brush/belt for damage
- If brush will not turn by hand or belt is broken, you will need a replacement part
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To reinstall, place belt of motor pulley and loop other end around brush between the belt guard
- Pull brush into position and align brush ends in slots to insert
- Rotate brush by hand to center belt
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If brush turns while machine is locked upright, but does not turn while reclined or belt continually breaks:
- Remove access plate and make sure the belt is correctly positioned around the belt disengagement device (metal tab)
- Belt should not be below metal tab
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Adjust the height of the machine using the height adjustment knob – raising the base slightly will ensure brush is rotating freely
- If brush is still not turning, visit a BISSELL Authorized Service Center or Contact Us
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