SAMSUNG Terms and Conditions User Manual
- June 7, 2024
- Samsung
Table of Contents
SAMSUNG Terms and Conditions
Read this document before operating the mobile device, accessories, or software (defined collectively and individually as the “Product”) and keep it for future reference. This document contains important Terms and Conditions. Electronic acceptance, opening the packaging, use, or retention of the Product constitutes acceptance of these Terms and Conditions.
Important legal information
Arbitration Agreement – This Product is subject to a binding arbitration agreement between you and SAMSUNG ELECTRONICS AMERICA, INC. (“Samsung”). You can opt out of the agreement within 30 calendar days of the first consumer purchase by emailing optout@sea.samsung.com or calling 1-800-SAMSUNG (726-7864) and providing the applicable information.
The full Arbitration Agreement, Standard One-year Limited Warranty, End User
License Agreement (EULA), and Health &
Safety Information for your device are available online:
- English: www.samsung.com/us/Legal/Phone-HSGuide
- Spanish: www.samsung.com/us/Legal/Phone-HSGuide-SP This information can also be found on the device in the “About device” or “About phone” or “About tablet” section, for example:
- Settings > About phone or About device or About tablet > Legal information > Samsung legal
- Or, search “Legal”
If your device required Federal Communications Commission (FCC) approval, you can view the FCC certification by opening Settings > About phone or About device or About tablet > Status or Status information.
Health and Safety
WARNING! To avoid electric shock and damage to your device, do not charge
device while it is wet or in an area where it could get wet. Do not handle
device, charger or cords with wet hands while charging.
Samsung Knox
Samsung Knox is Samsung’s security platform. Additional licensing fees may be
required for enterprise use. For more information about Knox, please refer to:
www.samsung.com/us/knox
Specific Absorption Rate (SAR) certification information
For information about SAR, visit :
- https://www.fcc.gov/general/radio-frequency-safety-0
- www.fcc.gov/encyclopedia/ specific-absorption-rate-sar-cellular-telephones
- www.samsung.com/sar
Samsung mobile products and recycling
WARNING! Never dispose of batteries in a fire because they may explode.
Do not disassemble, crush, puncture, heat, burn or reuse.
For battery and cell phone recycling, go to
call2recycle.org or call
1-800-822-8837.
For more recycling information, go to our website:
www.samsung.com/recycling or call
1-800-SAMSUNG.
Your location
Location-based information on that can be used to determine the approximate
location of a mobile device. If you use applications that require location-
based information (e.g., driving directions), such information may be shared
with third parties, including your wireless service provider, applications
providers, Samsung, and other third-parties providing services.
Navigation
Maps, directions, and other navigation data, including data relating to your
current location, may contain inaccurate or incomplete data. Therefore, you
should always pay attention to road conditions, closures, traffic, and all
other factors that may impact safe driving or walking.
FCC Part 15 Information and Notices
This device complies with part 15 of the FCC Rules. Operation is subject to
conditions: (1) This device may not cause harmful interference, and (2) this
device must accept any interference received, including interference that may
cause undesired operation.
GPS & AGPS
Certain Samsung Mobile Devices can use a Global Positioning System (GPS)
signal for location-based applications. Changes may affect the performance of
location-based technology on your mobile device. Certain Samsung Mobile
Devices can also use an Assisted Global Positioning System (AGPS), which
obtains information from the cellular network to improve GPS performance.
Contact your wireless service provider for details.
Use of AGPS in emergency calls
When you make an emergency call, the cellular network may activate AGPS
technology in your mobile device to tell the emergency responders your
approximate location. AGPS has limitations and might not work in your area.
Wireless Emergency Alerts (WEA)
The Wireless Emergency Alerts (WEA) is part of the US emergency system. Since
2012, the WEA system has been used to warn the public of weather conditions,
missing children, and other critical situations – all through alerts on
compatible cellphones and other mobile devices. For more information visit:
https://www.fcc.gov/document/fcc-renames-cmas-wirelessemergency-alerts-wea
Emergency calls
Emergency calls may not be possible on all wireless mobile device networks or
when certain network services and/or mobile device features are in use. Check
with local service providers. If certain features are in use (e.g. call
blocking) you may first need to deactivate those features before you can make
an emergency call.
HAC for Newer Technologies
This device has been tested and rated for use with hearing aids for some of
the wireless technologies that it uses. However, there may be some newer
wireless technologies used in this device that have not been tested yet for
use with hearing aids. It is important to try the different features of this
device thoroughly and in different locations, using your hearing aid or
cochlear implant, to determine if you hear any interfering noise.
Consult your service provider or the manufacturer of this device for
information on hearing aid compatibility. If you have questions about return
or exchange policies, consult your service provider or device retailer.
FCC Hearing Aid Compatibility (HAC) regulations for wireless devices
The FCC established requirements for devices to be compatible with hearing
aids and other hearing devices. For more information, visit
https://www.fcc.gov/consumers/guides/hearing-aid-compatibility-wireline-and-
wireless-telephones
Device temperature
Caution : Some applications or prolonged usage may increase device
temperature. If the device feels hot to the touch, discontinue use and close
all applications or turn off the device until it cools. Always ensure that the
device has adequate ventilation and air flow. Covering the device can trap any
dissipating heat and redirect it back to the device while it is
active.
References
- Call2Recycle | Leading the Charge For Battery Recycling
- Samsung US | Mobile | TV | Home Electronics | Home Appliances | Samsung US
- SAMSUNG
- Terms and Conditions for Mobile
- Mobile Terms and Conditions - Spanish
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