My Powergroom™/PowerClean®/Hard Floor Expert®/CleanView® Canister has no suction | Support

June 7, 2024
Bissell

  • Unplug machine

    • Disconnect hose from extension wand and vacuum by pinching the release tabs on both ends of the hose

    • Remove floor nozzle

    • Check for clogs

      • Run broomstick through extension wand to clear
      • If hose is damaged (cracks/holes) or clog cannot be removed the hose & handle should be replaced
      • Inspect floor nozzle and remove debris & clogs
      • Remove foot by pressing on the green button on the top of the foot and pulling up on the handle
    • Reattach all parts

    • Inspect and clean all filters

      • The post motor filter can be located inside the wheel (power switch side)
      • Twist the cover counter clockwise to release
      • Twist the filter counter clockwise to remove
        • This filter can be washed in cool water & mild dish soap
        • Allow to completely air dry (24-48 hours) before reinstalling
      • Take off the dirt tank
      • Lift lid and remove filter
        • This filter can be washed in cool water & mild dish soap
        • Allow to completely air dry (24-48 hours) before reinstalling
      • Twist tank lid to unlock position to clean the cyclone and screen
      • The screen on the cyclone can be removed (turn upside down to unlock for removal)
        • Rinse in warm water
        • Allow to completely air dry 24-48 hours) before reinstalling
      • Filters should be cleaned regularly, replacements can be ordered
      • Reattach all parts of dirt tank
    • If machine continues to have no suction, visit a  BISSELL Authorized Service Center or Contact Us

    • Recipient Email

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