My PowerEdge™ Lift-Off® / PowerFresh 2-in-1 Steam Mop has a knocking noise | Support
- June 7, 2024
- Bissell
Table of Contents
-
A knocking noise will happen on the machine’s first use, each time it runs out of water, and if it sits for an extended period allowing the water to evaporate
-
Noise can take up to 1 ½ minutes to subside
-
This is the normal sound of the pump trying to pull water through the machine
-
The noise will change from a knocking sound to a muffled hum after water enters the pump
- If the noise continues past 1 ½ minutes, continue troubleshooting
-
Fill tank with water
-
Replace water tank confirming it is seated properly with no gaps
-
Plug the machine in and wait 30 seconds
-
The blue light will come on
-
It should only knock for up to 1 ½ minutes until it starts steaming, then the knocking will diminish to a dull or muffled hum
- If machine is still knocking loudly, please Contact Us
-
Recipient Email
-
Your Email
Your Name
Was this answer helpful?
Yes
No
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>