poly Voyager 6200 UC Bluetooth Headset User Guide

poly Voyager 6200 UC Bluetooth Headset

Headset Overview

Be safe

NOTE Functionality varies by application. May not function with web-based apps. Please read the safety guide for important safety, charging, battery, and regulatory information before using your new headset.

USB Bluetooth adapter

Your high-fidelity Bluetooth USB adapter comes pre-paired to your Poly device. Plug it into your computer to connect to high-fidelity computer audio.
NOTE Adapter’s USB connection and design may vary, but the function is the same.

Connect and pair

Connect to PC

Your Bluetooth USB adapter comes pre-paired to your headset.

1. Turn on your headset and insert the Bluetooth USB adapter into your laptop or PC.
2. The USB adapter LED flashes and then turns solid to indicate the headset is connected to the USB adapter. If you are wearing your headset you hear “PC connected” to indicate the connection has been established. When on a call, the LED on the USB adapter flashes blue. When not on a call the LED is solid.
3. Load Poly Lens Desktop App by visiting poly.com/lens. This allows you to customize your headset behavior through advanced settings and options.

Configure USB adapter

Your high-fidelity Bluetooth USB adapter comes ready to take calls. If you want to listen to music, you will need to configure your Bluetooth USB adapter.
Windows

1. To configure your Bluetooth USB adapter to play music, go to the Start menu > Control Panel Sound > Playback tab. Select Poly BT700 or Plantronics BT600, set it as the Default Device, and click OK.
2. To pause music when you place or receive calls, go to the Start menu > Control Panel > Sound Communications tab and select the desired parameter. Mac
3. To configure the Bluetooth USB adapter, go to the Apple menu > System Preferences > Sound. On both the Input and Output tabs, select Poly BT700 or Plantronics BT600.

Pair to mobile device

1. To put your headset in pair mode, slide and hold the Power switch away from the off position until you hear “pairing” and the headset LEDs flash red and blue.
2. Activate Bluetooth on your phone and set it to search for new devices.

• iPhone Settings > Bluetooth > On*
• Android Settings > Bluetooth: On > Scan for devices

NOTE Menus may vary by device.

1. Select “Poly V6200 Series.” If necessary, enter four zeros (0000) for the passcode or accept the connection.
   Once successfully paired, you hear “pairing successful” and the headset LEDs stop flashing. NOTE To enable caller name announcement, allow access to your contacts if your phone prompts you.
   NOTE Your headset can pair with up to 8 devices but only maintain 2 connections simultaneously; this includes the Bluetooth USB adapter.

Pair USB adapter again

Typically, your USB adapter is pre-paired to your Poly audio device. In the event that your adapter is disconnected or bought separately, you will need to pair the adapter to your Poly device. The adapter pairing method depends on which USB adapter you use.
Pair the BT700 USB adapter again
Your USB adapter requires Poly Lens Desktop App to pair to a Poly audio device. Download: poly.com/lens.

1. Insert the high-fidelity Bluetooth USB adapter into your laptop or computer and wait for your computer to recognize it.
2. Put your Poly audio device in pair mode.
3. Launch Poly Lens Desktop App and navigate to Poly BT700.
4. Put your Bluetooth USB adapter into pair mode by selecting “Pair new device” on the adapter’s main page or overflow menu. Your adapter flashes red and blue.
   Pairing is successful when you hear “pairing successful” and “PC connected” and the Bluetooth USB adapter LED is solid.
   NOTE To pair again using Plantronics Hub Desktop App, navigate to the app’s Poly BT700 general settings and select “Pair.”

Pair the BT600 USB adapter again

1. Insert the high-fidelity Bluetooth USB adapter into your laptop or computer and wait for your computer to recognize it.
2. Put your Poly audio device in pair mode.
3. Put your Bluetooth USB adapter into pair mode by pressing and holding the recessed pair button with a pen or paperclip until the Bluetooth USB adapter flashes red and blue.

NOTE Adapter design varies by USB connection.
Pairing is successful when you hear “pairing successful” and “PC connected” and the Bluetooth USB adapter LED is solid.

Load software

Customize your device behavior through advanced settings and options with Poly Lens App. Some softphones require the installation of Poly software to enable device call control (answer/end and mute) functionality. Download: poly.com/lens.

NOTE Device settings and updates are also available in Plantronics Hub App.

Update your Poly device

Keep your firmware and software up-to-date to improve performance and add new features to your Poly device.
Update your device using your computer with Poly Lens Desktop App. Download at poly.com/lens.
While updating:

• Do not use your Poly device until the update is complete.
• Disconnect your Poly device from paired devices such as phones, tablets, and computers.
• Do not start a second update from a second device.
• Do not stream media.
• Do not answer or place a call.

Charge

It takes 90 minutes to fully charge your headset with the desk charger or micro USB cable. The LEDs turn off once charging is complete. Your headset has up to 10 hours of talk time.

NOTE Your headset will vibrate once to confirm that charging is in progress. Check your headset battery status:

Check the headset battery status

• View status in Poly Lens Desktop App
• With the headset inactive, slide and release the Power switch away from the off position. Listen to the voice alert or observe the headset LEDs.

Headset LED behavior while charging

TIP: To reset the accuracy of the talk time alert, deplete the headset battery then charge it fully.

Fit

1. Try the 3 ear tips to find which size fits you comfortably while blocking external noise.
2. Listen to music and select the ear tip that gives you the most bass response.
3. You may prefer a different size eartip in each ear.

Replace ear tips

Changing the ear tips and locking them in place is easy. Left and right are indicated on the earbud and on the eartip.

1. To put the eartip on the earbud, hold the eartip loop, place it over the earbud and pull the eartip up and over the small tab on the back of the earbud to click it in place.
2. Ensure that you can’t see the tab and that the eartip are locked in place.

The Basics

• Power on/off: Slide the switch to power on or off.
• Adjust the volume: Tap the Volume up or Volume down button. Adjust headset microphone volume (softphone) Place a test softphone call and adjust softphone volume and PC sound volume accordingly.
• Play or pause audio: Tap the Call button.

Track selection: Double-tap the Call button to skip to the next track or triple-tap the Call button to play the previous track.
NOTE Functionality varies by application. May not function with web-based apps.

• Fast forward/rewind: Double-tap and hold the Call button to fast-forward. Triple-tap and hold the Call button to rewind.

NOTE Functionality varies by application. May not function with web-based apps.

• ANC: Active Noise Canceling (ANC) reduces external noise and enhances your music and sound quality.
• Voice assistant: Siri, Google Assistant™, Cortana Press and hold the Call button for 2 seconds to activate your phone’s default voice assistant. Wait for the phone prompt to activate voice dialing, search, and other smartphone voice controls.
• Make/Take/End Calls: Answer or end a call Tap the Call button.
• Answer a second call: First, tap the Call button to end current call, then tap the Call button again to answer new call.
• Mute: While on an active call, tap the red Mute button.
• Hold a call
  Double-tap the Call button to put a call on hold. Tap the Call button again to answer an incoming call.

NOTE Up to 2 calls can be put on hold.

• Switch between calls (flash): Double-tap the Call button to switch between calls.

NOTE Flash functionality works only between calls of the same type. Flash does not work between mobile and softphone calls.

• Call back last call: Double-tap the Call button .
• Answer calls from a second device: It’s easy to answer calls from two devices (including softphone). When on a call, you hear a ringtone notification of the incoming call from the second paired device. To answer a second call from the other device, first tap the Call button to end the current call and tap the Call button again to answer the new call. If you choose to not answer the second call, it will go to voicemail.

More Features

• Interact with Microsoft softphone: For Microsoft Teams, tap the headset’s Call button to interact (Teams desktop application required).
• Online indicator: Your headset LED illuminates red to inform others that you are on a call. Manage settings in Poly Lens App.
• Recalibrate headset sound: Recalibrate your headset sound if your voice sounds muffled on a call or if callers hear your background noise.

1. Power off your headset for 10 seconds
2. Power on the headset in a quiet environment

Troubleshooting

When you configure another softphone, the Call button:

• doesn’t interact with Teams
• doesn’t go to Teams notifications
• will not launch Cortana

Support

• NEED MORE HELP?
• poly.com/support
• Manufacturer:
• Plantronics, Inc. Plantronics B.V.
• 345 Encinal Street
• Santa Cruz, CA 95060
• United States
• Scorpius 171
• 2132 LR Hoofddorp
• Netherlands
• © 2021 Plantronics, Inc. All rights reserved. Poly, the propeller design, and the Poly logo are trademarks of Plantronics, Inc. Bluetooth is a registered trademark of Bluetooth SIG, Inc. and any use by Plantronics, Inc. is under license. All other trademarks are the property of their respective owners. Manufactured by Plantronics, Inc. Model ID: Headset: B6200, adapter BT600 / BT600C / BT700 / BT700C 210803-06 07.21

References

• Poly Lens Device Management App | HP® United Kingdom
• poly.com/support

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