ZOEF ROBOT AS20Z NL V3 Anna Robotic Vacuum Cleaner User Manual

June 7, 2024
ZOEF ROBOT

ZOEF ROBOT LOGO Anna
User Manual
Robot Vacuum Cleaner
Please read this manual carefully before using the product and keep it safe.

ZOEF ROBOT AS20Z NL V3 Anna Robotic Vacuum Cleaner -

Safety Regulation

Before using this product, please read the following safety instructions and follow all the safety precautions.
Please read the instruction carefully. Please keep this instruction.
Any operation inconsistent with this instruction manual may cause damage to this product.

Attention

  1. Only authorized technicians can disassemble this product. Users are not recommended to disassemble this product by themselves.
  2. Please use the original power adapter only. Other adapters may cause damage to this product.
  3. Do not touch wires, sockets, or power adapters when your hands are wet.
  4. Do not use cloth curtains or body parts to roll into the product drive wheels.
  5. Do not place this product near cigarette butts, lighters, and other smoldering fires.
  6. Please clean the product after charging.
  7. Do not bend wires excessively or place heavy objects and sharp objects on the machine.
  8. This product is an indoor household product. Do not use it outdoors.
  9. Do not sit on the product.
  10. Do not use this product in a wet environment (e.g. bathroom).
  11. Before using this product, please remove all vulnerable items (e.g. glasses, lamps, etc.) on the ground as well as items (e.g. wires, paper sheets, curtains) that may entangle the side brushes and air suction passages.
  12. Do not put this product in a place where it is easy to fall (e.g. on desks and chairs).
  13. Please turn off the main power switch on the side of the machine during transportation or not use it for a long time.
  14. Please carefully check whether the power adapter is connected to the socket before use, otherwise, the battery may be damaged.
  15. To prevent tripping, please inform other members of the house when this product works.
  16. Please empty the dust box before using this product when the dust box is full.
  17. The temperature used for this product is 0 to 40 degrees celsius.
  18. Do not use this product in a high-temperature environment.
  19. Please remove the battery from the machine before the product is scrapped.
  20. Please make sure that this product is not powered on when removing the battery.
  21. Please recycle the discarded batteries safely.

Warning

  1. Use only the original rechargeable battery and charging station specially equipped by the manufacturer. Non-rechargeable batteries are strictly prohibited, please refer to “product parameters” for battery specification information.
  2. It is forbidden to use products in environments with open flames or fragile objects.
  3. It is forbidden to use products in extremely hot ( above 40 °C ) or extremely cold ( below 0 °C ) weather.
  4. It is forbidden for human hair, clothes, fingers, and other parts to approach the opening and operating parts of the product.
  5. It is forbidden to use products on the wet or stagnant ground.
  6. It is forbidden for products to absorb any particles such as stones and waste paper that may clog products.
  7. It is prohibited for the product to absorb any inflammable substances, such as petrol, toner, and toner for printers or photocopiers. It is also prohibited to use the product in clean areas with flammable items.
  8. It is forbidden for products to absorb any burning articles, such as cigarettes, matches, ashes, and other articles that may cause a fire.
  9. It is forbidden to place articles at the suction port. Do not use the product when the suction port is blocked. Clean up dust, cotton wool, hair, etc. at the suction port to ensure smooth air circulation at the suction port. Use the power cord carefully to avoid damage.
  10. It is forbidden to use the power cord to drag or pull the products and the product charging station. It is forbidden to use the power cord as a handle. It is forbidden to clamp the power cord in the crack of the door.
  11. It is forbidden to pull the power cord at sharp corners and corners.
  12. It is forbidden for the product to run on the power cord while the power cord should be far away from the heat source. Do not use a damaged charging stations.
    Even if the product has been severely damaged, burning of the product is prohibited, which may lead to an explosion of the battery of the product.

Product Composition/ Package Contents

ZOEF ROBOT AS20Z NL V3 Anna Robotic Vacuum Cleaner -Package
Contents

Product Composition / Part Contents

TOP

ZOEF ROBOT AS20Z NL V3 Anna Robotic Vacuum Cleaner
-TOP

1、Home
2、Start/Pause
3、Front Bumper
4、Dust Bin
5、Power Switch| 6、Charge hole
7、WIFI indicator
8、Water Tank
9、Dustbin Release Button
10、Water Tank Release Button
---|---

BOTTOM

ZOEF ROBOT AS20Z NL V3 Anna Robotic Vacuum Cleaner
-BOTTOM

11、Charge Plate
12、Universal Front Wheel
13、Battery
14、Main Roller Brush
15、Ground Sensors
16、Side Brush
17、Wheel
18、Water Tank

Dust BinZOEF ROBOT AS20Z NL V3 Anna Robotic Vacuum Cleaner -Dust
Bin

1、Dust Bin Top Cover
2、Dust Bin Side Cover
3、HEPA Filter
4、Sponge Filter
5、Primary Filter
6、Dust Bin Top Part
7、Dust Bin Bottom part

Water Tank

ZOEF ROBOT AS20Z NL V3 Anna Robotic Vacuum Cleaner -Water
Tank

8、Water Injection hole
9、Water Tank
10、Mop
11、Water Tank Release Button

Remote Controller

ZOEF ROBOT AS20Z NL V3 Anna Robotic Vacuum Cleaner -Remote
Controller

12、Go Home
13、Forward
14、Turn Right
15、Suction Power Adjustment
16、Along the wall
(valid in specific model)| 17、ON/OFF
18、Pause/Start
19、Turn Left
20、Turn Back
21、Suction Power Adjustment
22、Spot Cleaning
---|---

Product Usage/Preparation

Take out Water Tank
Press the water tank release button then take out the water tank.ZOEF ROBOT
AS20Z NL V3 Anna Robotic Vacuum Cleaner -Take out Water
Tank

Install Side Brush
Install the side brush according to the left and right (L/R).ZOEF ROBOT
AS20Z NL V3 Anna Robotic Vacuum Cleaner -Install Side
Brush

Remove the Bumper Protective Strip
Before using the robot, please remove the protective strip from the robot.ZOEF ROBOT AS20Z NL V3 Anna Robotic Vacuum Cleaner -Bumper Protective
Strip

Product Use/Host Charging

1、Place the Charging Base &Connect **the Power Supply.
Place the charging station against the wall and on flat ground. Do not place articles within the range of 0.5m left and right and
1.5m ahead.
ZOEF ROBOT AS20Z NL V3 Anna Robotic Vacuum Cleaner -the Power
Supply2、
Turn on the Main Switch Power.**
“ I ”means turn on robot,
“O” means turn off the robot.

ZOEF ROBOT AS20Z NL V3 Anna Robotic Vacuum Cleaner -1

3、 Charge the robot: Put the robot on a charging base to charge, or use a power adaptor to direct charge.
When charging, the indicator light flashes(yellow light);
When charging complete,the indicator light turns to green once charging complete

ZOEF ROBOT AS20Z NL V3 Anna Robotic Vacuum Cleaner -Charge the
robot

During Cleaning, the robot can sense that its power is insufficient and automatically start the recharging mode to find the charging base to recharge.。
You can also command the robot to start the recharging mode by recharging the bottom on the remote controller/APP.

Charging Attention:

  1. The charging station cannot be used in environments with strong reflection such as direct sunlight or nearby mirrors.
  2. In order to ensure the normal working hours, please fully charge the robot before use. The charging time is about 6 hours.
  3. When charging, please remove the water tank assembly from the robot vacuum, so as to ensure the safety of charging and prevent wet mops from damaging the floor.
  4. When Charging, All buttons except the start button on the host/remote/APP will make the robot abnormal.

Product Use/Water Tank

Water Tank is an optional function.

  1. Open the water injection port of the water tank and plug the water injection cap.ZOEF ROBOT AS20Z NL V3 Anna Robotic Vacuum Cleaner -Water Tank1
  2. Install the Mop.ZOEF ROBOT AS20Z NL V3 Anna Robotic Vacuum Cleaner -Water Tank2
  3. Take out the dust bin.ZOEF ROBOT AS20Z NL V3 Anna Robotic Vacuum Cleaner -Water Tank3
  4. Install the water tank into the dust bin.ZOEF ROBOT AS20Z NL V3 Anna Robotic Vacuum Cleaner -Water Tank4
  5. Install the dust bin+ water tank on the host.ZOEF ROBOT AS20Z NL V3 Anna Robotic Vacuum Cleaner -5
  6. Start mopping the floor.ZOEF ROBOT AS20Z NL V3 Anna Robotic Vacuum Cleaner -Water Tank7 * Please don’t use a water tank on the carpet, if your room is with carpet, please use a virtual blocker to stop the robot enter the carpet.*
    Mopping mode completed, please clean the leftover water in the water tank and re-install mop to clean it.**

Product Use/Start Cleaning

According to different cleaning needs, the product has a variety of cleaning modes to choose from. You can start various cleaning modes through a host, remote control or app.
Auto Cleaning
Applicable Scene: It’s the most common cleaning way, the robot makes planned cleaning according to environment surroundings then clean the whole house in a zigzag way.
Setting Method: Turn on the main switch,after the robot indicates its ready, then press the start button on the robot or press the remote or start.
Spot Cleaning
Applicable Scene: Suitable for the floor where garbage is concentrated, the robot cleans the floor in “spiral” route, cleaning completed, the robot will return to where it starts then stop cleaning.
Setting Method: Press the button on the remote or start on APP to start spot cleaning.
Border Cleaning
Applicable Scene: For indoor border cleaning, the robot cleans along the perimeter of fixed objects (such as walls), and returns to the charging station after the border cleaning is finished (except remote controller/ APP control).
Setting Method: Press the button on the remote controller or start on APP to start border cleaning.
Manual Control
Applicable Scene: Suitable for manual control cleaning.
Setting method: Click on the buttons on the remote controller to move forward and backward and turn right or left.
Suction Power Adjustment
Applicable Scene: Adjust suction power or water seepage according to different floors e environments.
Setting Methold: In auto cleaning mode,press ****on the remote controller of use APP to control to adjust suction power.

* Attention: Suction power adjustment only effective under auto cleaning mode

Product use/pause, wake up, and shut down

Pause:
During the operation of the host, press start button on the host or “ ” button on APP or “ ” button on the remote controller to pause the robot.

Wake Up:
If the host stops working for more than 3 minutes, it will automatically enter into sleep mode (all lights on the host are off ). You can wake up the host by pressing the host button “start” or any button on the remote controller or “start” button on APP.
Shut Down:
After the host stops working, turn off the main switch, all the lights on the host are all off means the host has been shut down.

* After the host finishes working, please keep the robot on and charged for next time work.( If long time no use, please turn off the main switch )

Component maintenance/dust bin&Filter

  1.  Press the dustbin release button to take out the dustbin.ZOEF ROBOT AS20Z NL V3 Anna Robotic Vacuum Cleaner -dust bin&Filter1

  2. Open the dust bin side cover.ZOEF ROBOT AS20Z NL V3 Anna Robotic Vacuum Cleaner -dust bin&Filter2

  3.  Dumping the rubbish.ZOEF ROBOT AS20Z NL V3 Anna Robotic Vacuum Cleaner -dust bin&Filter3

  4. Open the HEPA filter cover.ZOEF ROBOT AS20Z NL V3 Anna Robotic Vacuum Cleaner -dust bin&Filter4

  5.  Take out of HEPA filter, Sponge Filter, and primary filter, clean it by mop or brush.
    Sponge filter/HEPA filter can’t be washed.ZOEF ROBOT AS20Z NL V3 Anna
Robotic Vacuum Cleaner -dust bin&Filter5

  6. Remove the dust from the primary filter and wash it, dry it before next time use.ZOEF ROBOT AS20Z NL V3 Anna Robotic Vacuum Cleaner -dust bin&Filter6

  7. Clean the dust bin by mop or cleaning brush.

  8. Dry the dust bin and filters, keep it dry to extend its lifespan.
    Attention: Please wash the primary filter every 15-30days, HEPA filter lifespan is about 3month.ZOEF ROBOT AS20Z NL V3 Anna Robotic Vacuum Cleaner
-lifespan

  9. Replace the primary filter and the HEPA filter into the dust bin.
    Attention: 1、Before installing the filters, please ensure that the HEPA filter and the primary filter are in a dry state.
    2、Do not expose the HEPA filter and primary filter to the sun.

  10. Close the dust bin cover and install the dust bin into the host.

Component maintenance/water tank&mop

ZOEF ROBOT AS20Z NL V3 Anna Robotic
Vacuum Cleaner -lifespan2

Main Roller Brush

ZOEF ROBOT AS20Z NL V3 Anna Robotic Vacuum Cleaner -Main Roller
Brush

Clean the Side Brush

ake off the side brush, use a mop to clean the brush.ZOEF ROBOT AS20Z NL V3
Anna Robotic Vacuum Cleaner -Clean the Side Brush

Component maintenance

Friendly Reminder:
The interior of the charging pole pieces, the ground sensors, and the front bumper all contain sensitive electronic components. Please use a dry mop to clean the above parts and do not use a wet mop to prevent damage caused by water inflow.ZOEF ROBOT AS20Z NL V3 Anna Robotic Vacuum Cleaner -Component
maintenance

* If you do not use the product for a long time, please fully charge it before storing it.
Turn off the host and keep charging power to it every 3 months to prevent the battery from over-discharge.*
If the battery is over-discharged or is not used for a long time, the product may not be able to be charged. Please contact our company for after-sales maintenance.
Do not disassemble it by yourself**
* The product drawings and component drawings in this description are for reference only, and the actual product shall prevail.

Investigation of Common Problems

Prompt Tone Cause of Failure Solution

Robot suspended,
stop cleaning| Robot suspended| Please put the robot back to the
ground and press the start button
The robot is not yet ready| Press the button when the ground
or collision detection is effective| Please check whether the font
bumper can be bounced normally,
and the ground sensors are cleaned
Low battery| Low Battery Reminder when
charge base can’t be detected| Please charge the robot manually
Low battery,
please charge immediately| Low Battery Reminder when
charge base can’t be detected| Please charge the robot manually
The battery is too low,
the robot is ready to shut down now| Low Battery Reminder when
charge base can’t be detected| Please charge the robot manually
Charge abnormal, please check| Charging station problem| Please check whether the connection
between robot and charging pole
pieces connected well, or use an adaptor to charge directly
The main roller brush is entangled,
please clean it| Roller Brush get tangle| Please check whether the roller
the brush is twinned and clean up
Left/right wheel jammed,
please clean the left/right wheel| Wheel Jammed| Please check whether the wheel
is entangled and clean up
Side brush jammed,
please clean the side brush| Side brush jammed| Please check whether the side brushes is twinned and clean up
please clean the side brush
check the collision sensor| Front Bumper problem| Please check whether the font bumper can be bounced normally
ground sensor is blocked,
please  clean the ground sensor| Ground sensor problem| Please check whether the sensor get dirtied or be obscured
the vacuum motor is entangled,
please clean the vacuum motor| Vacuum motor jammed| Please check
whether the dust bin enter is blocked

If can’t troubleshoot according to the above table, you can contact us freely

Product Parameter

AnnaZOEF ROBOT AS20Z NL V3 Anna Robotic Vacuum Cleaner
-Anna

Description Parameter
Size 320’76mm
Battery Lithium
Weight 2.3kg
Rated Power 14.8v
Rated Power 22W

Charging BaseZOEF ROBOT AS20Z NL V3 Anna Robotic Vacuum Cleaner -Charging
Base

Description  Parameter
Size 155’150’80mm
Input 19V
Output 19V 0.6A
Rated Power 11.4W
Rated Frequency 50/60Hz

Executive standard: GB4706.1-2005 GB4706.7-2014 GB4343.1-2009GB17625.1-2012

” CE “marking states that the product is compliant with European Directives.
2014/35/EU Low Voltage Directive.
2014/30/EU EMC Directive.
It is possible to request a full copy of the Declaration of compliance from the Distributor.
This product complies with the rules of the RoHS Directive(2011/65/EU&2015/863/EU).
This product complies with the rules of the Eup Directive(2009/125/CE).

P/N:312060138

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