BISSELL 2790 Series Pet Hair Eraser Turbo Rewind Upright Vacuum Instructions

: June 6, 2024
: Bissell

BISSELL 2790 Series Pet Hair Eraser Turbo Rewind Upright Vacuum

Instructions

Go online for a comprehensive walkthrough of your new purchase!

This guide has everything you need to get ready for first use, including setting up, using and maintaining your machine, but online you’ll find additional resources like tips and troubleshooting, videos, product registration, parts, and more. Go to support.BISSELL.com.

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USING YOUR APPLIANCE.
Always connect to a polarized outlet (one slot is wider than the other). Unplug from outlet when not in use and before conducting maintenance. When using an electrical appliance, basic precautions should be observed, including the following:

WARNING

TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY:

Do not leave vacuum cleaner when it is plugged in. Unplug from outlet when not in use and before servicing.
Do not use outdoors or on wet surfaces.
Do not allow to be used as a toy. Close attention is necessary when used by or near children.
Do not use for any purpose other than described in this user guide. Use only manufacturer’s recommended attachments.
Do not use with damaged cord or plug. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, have it repaired at an authorized service center.
Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run appliance over cord. Keep cord away from heated surfaces.
Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
Do not handle plug or vacuum cleaner with wet hands.
Do not put any object into openings. Do not use with any opening blocked; keep openings free of dust, lint, hair, and anything that may reduce air flow. »»Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
Turn all controls OFF before plugging or unplugging vacuum cleaner.
Use extra care when cleaning on stairs.
Do not use to pick up flammable or combustible materials (lighter fluid, gasoline, kerosene, etc.) or use in areas where they may be present.
Do not use vacuum cleaner in an enclosed space filled with vapors given off by oil-based paint, paint thinner, some moth-proofing substances, flammable dust, or other
explosive or toxic vapors.
Do not use to pick up toxic material (chlorine bleach, ammonia, drain cleaner, etc.).
Do not pick up anything that is burning or smoking, such as cigarettes, matches or hot ashes.
Do not use without filters in place.
Do not pick up hard or sharp objects such as glass, nails, screws, coins, etc.
Use only on dry, indoor surfaces.
Keep appliance on a level surface.
Do not carry the vacuum cleaner while it is running.
Unplug before connecting or disconnecting the TurboBrush® Tool.
Plastic film can be dangerous. To avoid danger of suffocation, keep away from children.
Do not plug in your vacuum cleaner until you are familiar with all instructions and operating procedures.
Turn Power Switch OFF and disconnect polarized plug from electrical outlet BEFORE performing maintenance or troubleshooting checks.

SAVE THESE INSTRUCTIONS

THIS MODEL IS FOR HOUSEHOLD USE ONLY.
COMMERCIAL USE OF THIS MACHINE VOIDS THE MANUFACTURER’S WARRANTY

THIS APPLIANCE HAS A POLARIZED PLUG To reduce the risk of electric

shock, this appliance has a polarized plug (one blade is wider than the other). This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install a proper outlet. Do not change the plug in any way.

Warranty

5-Year limited warranty, may vary by state. Visit support.BISSELL.com or call 1-800-237-7691 for complete warranty information.

We’re so happy you chose the Pet Hair Eraser Turbo Rewind®. We put this guide together to help you set up, use and maintain your vacuum. We’ve also included some tips we think will come in handy when you first start using your vacuum, so let’s get started!
For a comprehensive walkthrough of your product, go to support.BISSELL.com.

Warranty. 2
What’s in the Box? 4
Product View. 4
Assembly. 5
Using Your Vacuum . 6
Automatic Cord Rewind 7
Above-Floor Cleaning.. 8
Emptying the Dirt Tank. 9
Cleaning the Inner Cyclone Separator. 9
Cleaning and Replacing the Filters. 10
Protecting the Vacuum’s Moto 11
Troubleshooting.. 11

What’s in the Box?

Standard accessories may vary by model. To identify what should be included with your purchase, please refer to the “Carton Contents” list located on the carton top flap.

Certain trademarks used under license from The Procter & Gamble Company or its affiliates.

Assembly

Go to support.BISSELL.com for assembly videos.

Slide end of wand into top of base. It will “click” when inserted correctly.
Attach Stretch Hose by lining the tabs on the circular cuff with the notches on the back of the handle. Twist clockwise to lock hose into place.
Press the Dirt Tank Release Button and pull tank away from the vacuum to remove.
Attach end of hose to vacuum by sliding square cuff into the bracket below the Power Switch.
Install optional Febreze filter by twisting tank cover to unlock position and pulling up on the handle. Remove the Pre-Motor Filter and replace with Febreze filter. Reinstall
tank cover when done.
Place the Dirt Tank on the vacuum by securing the bottom in place first, then push back until you hear a “click”.

Certain trademarks used under license from The Procter & Gamble Company or its affiliates.

Using Your Vacuum

For additional ways to use your vacuum’s features, check out support.BISSELL.com.

Turn the Power Switch ON. Optional: Turn the Brush Roll Switch ON to run the PowerBrush for carpet cleaning. Brush Roll is ON when light switch is illuminated. Turn the Brush Roll Switch OFF when vacuuming hard or delicate surfaces like hardwood, tile, small area rugs, or frieze carpets with long delicate fibers or threads.
Step gently on base and pull the handle back to recline. Note: The Brush Roll automatically shuts OFF when vacuum is locked in upright position. Recline to reactivate.
Use the Suction Control Switch to change settings between plush and low carpet for easy multi-surface cleaning.

WARNING Do not plug in your vacuum until you are familiar with all instructions and operating procedures.

Automatic Cord Rewind

If you have trouble with this feature, see our troubleshooting videos on support.BISSELL.com.

To plug in your vacuum, gently pull the cord out, being careful not to pass the red mark on the cord. Plug the cord into an outlet.
When you’re done cleaning, unplug the vacuum. Hold the plug and press the Automatic Cord Rewind Button to slowly retract the cord.
If it doesn’t fully retract at first, pull some of the cord out and press the button again.

WARNING Hold plug when rewinding onto cord reel. Do not allow plug to whip when rewinding.

Above-Floor Cleaning

Visit support.BISSELL.com to see all the ways you can use your vacuum’s tools.

Clean hard-to-reach spaces with the Quick Release Extension Wand. Push the release button to remove and attach desired tool.
The Stretch Hose can be removed from the extension wand. To do so, twist circular hose cuff counter-clockwise and remove from handle.
When finished, replace the wand back on the vacuum by sliding into place until you hear a “click” and reattach hose to handle if needed.

Emptying the Dirt Tank

For additional maintenance steps, visit support.BISSELL.com.

Press the Dirt Tank Release Button and grab the handle to pull the Dirt Tank away from vacuum.
Hold the Dirt Tank over a trash bin and press the Empty Button. Once emptied, snap bottom back into place.
Return the Dirt Tank to the vacuum by securing the bottom in place first and then pushing back until you hear a “click”.

Cleaning the Inner Cyclone Separator

We have additional maintenance videos for your machine on support.BISSELL.com.

Hold the Dirt Tank over a trash container. Press the bottom release button to empty.
Twist Cyclone counterclockwise and pull down to remove.
Tap separator against inside of trash container and rinse under warm water, if necessary. Be sure to let it dry completely before placing back in Dirt Tank.

WARNING To reduce the risk of electrical shock:

Turn Power Switch OFF and disconnect polarized plug from electrical outlet before performing maintenance or troubleshooting checks.
Before using your vacuum, make sure that the Dirt Tank is in locked position and that all filters, both pre- and post-filters, are in place. DO NOT
operate your vacuum without these filters.

Cleaning and Replacing the Filters

Visit BISSELL.com to find replacement filters.

Press the Dirt Tank Release Button and pull away from vacuum.
Twist tank cover to the unlock position then pull up on handle.
Remove Pre-Motor Filter from top of Dirt Tank lid by pulling out.
Clean with mild detergent, rinse and squeeze all excess water. Allow filters to dry completely before reinserting.
Return Pre-Motor Filters to the top of the Dirt Tank, placing the thick foam filter in last.
Put tank cover back on and twist to lock.

Post-Motor Filter

Press down on tab to remove Post-Motor Filter cover.
Twist filter counterclockwise to unlock and remove from vacuum. Remove debris from filter by tapping on the side of a trash container. This pleated filter may NOT be washed.
When re-assembling, be sure to lock the filter back into place. Reattach the filter cover.

WARNING To reduce the risk of electrical shock:

Turn Power Switch OFF and disconnect polarized plug from electrical outlet before performing maintenance or troubleshooting checks.
Do not operate vacuum with damp or wet filters. Allow components to dry before reassembling the Dirt Tank.

Protecting the Vacuum’s Motor

For more assistance with your vacuum’s motor protection, visit support.BISSELL.com.

There is an internal thermal protector in your vacuum that protects it from overheating. It controls the main vacuum motor only, not the brush motor. When it activates, the main motor will stop. The front lights and Brush Roll will stay on but there won’t be any suction. If this happens, follow these steps:

Turn vacuum OFF and unplug from electrical outlet.
Check for the source of overheating problem (full Dirt Tank, dirty filters or a clog) and fix by following the steps in the “Vacuum won’t pick up dirt” troubleshooting section.
When the motor cools for approximately 30 minutes, the thermal protector automatically resets and cleaning may continue. If the vacuum will not turn ON or the thermal protector continues to activate contact Consumer Care.

Troubleshooting

Below are some of the issues you may run into. If you don’t see the issue you’re experiencing
below, visit support.BISSELL.com.

Problem	Possible Cause	Remedies
Vacuum is hard to push or pull.	Suction needs adjustment.	Adjust using the

Suction Control feature on the handle. See page 6.

Vacuum won’t pick up dirt.

|

There is a clog in the vacuum.

| Remove main hose, run broomstick through to clear.
Remove bottom brush cover and clear debris from brush, belt and foot area.
Remove lower hose and run broomstick through to clear any clogs.

Filters are dirty.

| Remove and rinse Pre-Motor Filters. Allow enough time for them to dry properly before reinserting. Remove and dust off Post-Motor Filter. See page 10.
Incorrect Suction Control settings.| Adjust using the Suction Control feature. See page 6.

Brush Roll doesn’t rotate.

| Brush Roll Switch is OFF.| Make sure Brush Roll Switch is ON.
Vacuum is locked in upright position.| Recline vacuum and turn the Brush Roll Switch ON.
Brush Roll has lodged debris or other entanglements, keeping the brush from rotating.| Remove bottom brush cover and clear debris from brush, belt and foot area. To reset brush motor, machine should be unplugged before turning ON.
Loud noise.| Suction relief valve was activated.| Clear any clogs from the upper and lower hose and brush area. Also clean all filters.

WARNING To reduce the risk of electrical shock, turn Power Switch OFF and disconnect polarized plug from electrical
outlet before performing maintenance or troubleshooting checks.

We’re Waggin’ Our Tails!

BISSELL® proudly supports BISSELL Pet Foundation® and its mission to help save homeless pets. When you buy a BISSELL product, you help save pets,
too. We’re proud to design products that help make pet messes, odors and pet homelessness disappear. Visit BISSELLsavespets.com to learn more.