dogtra iQ VIBE No Bark Collar Owner’s Manual

iQ VIBE
NO BARK COLLAR
Owner’s Manual
Please read this manual thoroughly
before operating the iQ VIBE.

IMPORTANT SAFETY AND PRODUCT INFORMATION

WARNING
Please read all safety and product information below before using your Dogtra product. Failure to follow these safety instructions could result in injury to you, your dog, and others, or it could result in damage to your Dogtra product or other property.

PRODUCT SAFETY

Training Methods
Dogtra products may be used with a variety of training methods. However, each dog may have a different reaction to training methods and to Dogtra products. Closely observe your dog when determining the right training method to use with your Dogtra product.

Aggressive Dogs
Do not use Dogtra products with aggressive dogs as such dogs may react adversely and cause injury to people or other dogs. Seek the assistance of a dog-training specialist or veterinarian when dealing with aggressive dogs.
Children’s Dogtra products are not toys. Adult supervision and close attention are necessary when Dogtra products are used by or near children.

PRODUCT DAMAGE

Electrical Product
Your Dogtra product contains electrical components and batteries. Do not use or keep your product near heat or flammable sources. Such use or storage may damage your product and/or cause fire, explosion, injury, or property damage.

Medical Device Interference
Dogtra products contain electrical and magnetic components that emit low-level electromagnetic waves and radio frequencies. These electromagnetic waves or radio frequencies may interfere with pacemakers, defibrillators, or other medical devices. Consult your physician or medical device maker before using your medical device with a Dogtra product. If you think that your Dogtra product is interfering with your pacemaker, defibrillator, or another medical device, stop using the Dogtra product.

Inadvertent Activation
The digital microprocessor offers thousands of unique codes to eliminate frequency match-up with other Dogtra e-collars.

UNAUTHORIZED USE
Your Dogtra product should be used only in a humane manner to train and educate your dog. Dogtra products are not intended for use in any other manner nor are they intended for use with other animals or with humans.

BATTERY
Your Dogtra product contains batteries. Take care when removing and installing batteries as your fingers may get caught. Dispose of batteries as provided by your local regulations. Do not disassemble, crush, heat, or otherwise alter the battery as it may cause fire, injury or property damage.

AT A GLANCE

MAIN FEATURES

• Ultra-compact receiver
• 3-level High-Performance Pager (HPP) vibration
• Fully waterproof
• 2-hour rapid charge batteries
• Sound Recognition Sensor
• For dogs as small as 10 pounds

OVERVIEW

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TURNING THE iQ VIBE ON/OFF

On: Press the on/off button on the receiver until the LED illuminates green.
Off: Press the on/off button on the receiver for 2 seconds until the LED illuminates red.

TESTING THE iQ VIBE

1.  Make sure the iQ VIBE is turned off.
2. Hold the on/off button down for 4 seconds.
3. Release the on/off button when the green LED light blinks rapidly.
4. Blow into the Mic Sensor. The receiver will emit a High-Performance Pager (HPP) vibration three times if operating correctly.

OPERATING MODES

1. High-Performance Pager (HPP) Vibration
   The IQ VIBE has three High-Performance Pager (HPP) vibration durations. With the IQ VIBE on, briefly press the on/off button to change the duration of the vibration. When the IQ VIBE is turned off, the last setting that the system was on will be saved. If the incorrect setting is selected, you can press the on/off button to start over. SHORT HPP SETTING: 3 vibrations 0.3 seconds each
   MEDIUM HPP SETTING: 3 vibrations 0.75 seconds each
   LONG HPP SETTING: 3 vibrations 1.2 seconds each

2. Safety Time: The IQ VIBE has a preset delay of 4 seconds in between the vibrations even if the dog continuously barks. The reason for the delay is so that your dog figures out the implications of the corrections from barking.

3. Sleep Mode: If there is no barking for 12 seconds or more, the system will go into sleep mode. There will not be any LED light during sleep mode. If the dog barks again, the LED light will turn back on.

LED INDICATOR

1. Vibration: The LED will light up when a vibration occurs on the receiver.

2. Battery: The LED color indicates the battery life level.
   Green = Full charge
   Amber = Medium charge
   Red = Needs charge

3. Standby: The LED will blink every 4 seconds when the iQ VIBE is turned on. The number of flashes will indicate what setting the receiver is set on. SHORT HPP SETTING: LED blinks one time
   MEDIUM HPP SETTING: LED blinks two times
   LONG HPP SETTING: LED blinks three times

RECEIVER FITTING

Proper Fit
The receiver should be fitted so that it has close contact with your dog’s neck to ensure proper vibration. You should be able to fit two fingers underneath the collar strap. The best location is on either side of the dog’s windpipe.

Improper Fit
A loose fit can allow the receiver to move around on the dog’s neck, which may rub against the skin and cause irritation. If the receiver is too loose, the contact will not be consistent and cause the corrections to be inconsistent.

Attention!
Leaving the receiver in the same location on the dog’s neck for an extended period of time can cause skin irritation due to sensitivity. If the dog is to wear the receiver for long periods, occasionally reposition the receiver every few hours to a different location on the dog’s neck and remove the receiver after eight hours of usage. Make sure you check for skin irritation each time you use the unit.

FINDING THE RIGHT LEVEL

Remember that you will need to adjust the setting (short to long duration) depending on your dog’s temperament and threshold. Always start at the shortest setting and work your way up. If you use the longest vibration setting from the beginning, the dog may become used to that level and the system may not be effective.

CHARGING THE BATTERY

The Dogtra iQ VIBE uses a lithium polymer battery. Recharge the unit if the indicator light is red or does not come on.

NOTE 1: Only use Dogtra-approved batteries, chargers, and accessories for your Dogtra system. This will prevent any damage that can be incurred from attempting to use a different charger.

NOTE 2: The unit has a partial charge when it leaves the Dogtra facility. Upon receipt of the system, be sure to give it a full 2-hour initial charge before the first use away from any flammable substances.

NOTE 3: When a charger is not in use, disconnect it from the power source. Fully charge the batteries if the unit is to be stored without use for a period of 3 months or more.

1. Plug the charger into the receiver, as shown.
2. Plug the charger into a 120-volt wall outlet or, if using the auto charger, plug it into a cigarette lighter for lithium polymer batteries. All indicator lights should glow red when properly plugged in and the unit will automatically shut off during the charging process.
3. The lithium-polymer battery is fully charged within 2 hours. The lights will stay red during the charging process and turn green once the unit is fully charged.
4. After charging the unit, cover the battery charging receptacle with the rubber plug on the receiver.

MAINTENANCE

Basic Maintenance
Make sure the rubber charging cap is securely in place when the receiver is in use. After each training session, carefully inspect the unit for any missing parts or damage to the casing. The damaged or broken casing may affect the waterproof guarantee on the unit. After confirming that there is no damage to the casing, rinse the receiver and clean out any dirt or debris.

Storage Maintenance
The IQ VIBE should be fully charged before storing for extended periods. While in storage, the unit should be given a full charge once a month and before the first use. Store the units at room temperature. Do not keep the units exposed to extreme climates.

Troubleshooting
If the unit is malfunctioning, please refer to the “Troubleshooting Guide” before sending it to Dogtra for service. If you have any questions or concerns, you may email them to info@dogtra.com, or call customer service at 888-811-9111.

TROUBLESHOOTING GUIDE

1.  How do I charge and maintain my product?
   – The IQ VIBE can be fully charged in 2-3 hours.
   – The LED will show red when charging and turn green when the charging is complete.
   – Depending on the frequency of usage, it is recommended to charge the system once every two weeks.
   – Make sure the charging pin is not damaged and there is no corrosion inside of the charging port. The charging port can be cleaned with a cotton swab and some water.

2. My dog is not reacting to the system.
   – Make sure the receiver is turned on and the battery is in good condition.
   – Make sure the strap is not loose and is tight enough on the dog’s neck.
   – The intensity level may be too low for your dog. Keep increasing the level until the dog responds.

DOGTRA PRODUCT WARRANTY

LIMITED WARRANTY

For Dogtra Products Purchased from Dogtra Authorized Dealers

One-Year Warranty
Except as otherwise provided below, Dogtra warrants to the original retail purchaser (“You”) that its Dogtra products shall be free of defects in materials and workmanship for a period of one (1) year from the date of purchase (“Warranty”). The Warranty covers the cost of repair (parts and labor) or replacement (if repair is not feasible) of a defective Dogtra product during a said one-year period. For such repaired or replaced products, the remaining portion of the original warranty period, or ninety (90) days, whichever is longer, shall apply. Dogtra, at its sole discretion, shall determine whether to repair or replace a product covered by the Warranty.

Warranty Conditions
The Warranty is not transferrable and applies to your Dogtra product only if:

1. You are the original retail purchaser of the product,
2. You bought the product from a Dogtra authorized dealer, and
3. You present a receipt or other proof of purchase showing valid purchase date, the name and address of the authorized dealer, and the purchased product identified by model and/or serial number.

Warranty Exclusions
The warranty does not cover damage, loss, or deterioration to your Dogtra product caused: by misuse, neglect, abuse, or another improper handling of the product; by failure to follow use or care instructions; by use of the product for other than its intended purpose; by accident or natural forces such as fire or flooding; or by normal wear and tear such as scratches to the product surface.

The Warranty also does not cover Dogtra products that: are purchased from non- authorized dealers; are purchased outside of the United States or Canada; have been damaged during shipment (even if Dogtra paid or arranged for shipping); have been modified or tampered with in any manner; are opened or repaired by anyone other than Dogtra or have serial numbers that have been altered or defaced.

Sole Warranty
This Warranty is the only warranty offered by Dogtra for its Dogtra products. Other than said Warranty, Dogtra makes no other representations or warranties whatsoever regarding its products, whether oral or in any product manual, on any packaging, on any website, or in any other written material. No dealer of Dogtra products, nor any employee or agent of Dogtra, is authorized to make any additions, changes, or extensions to the Warranty. Dogtra, at its sole discretion and at any time, reserves the right to modify the Warranty.

DISCLAIMER OF OTHER WARRANTIES THE FOREGOING WARRANTY IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED. DOGTRA DISCLAIMS ANY IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Limitation of Remedies
Dogtra’s liability is limited to the cost of repair or replacement of the Dogtra product under Warranty. Any claim or action to enforce the Warranty must be commenced within thirty (30) days of the Warranty’s expiration for your product. Dogtra will not be liable for any indirect, incidental, special, consequential, or similar damages based on breach of warranty, breach of contract, negligence, strict tort, or any other legal theory relating to Dogtra and its products. Damages that Dogtra will not be responsible for include, but are not limited to: loss of income or profits; loss of revenue or savings; loss of use of the product or associated products; cost of any substitute products or services; inconvenience, downtime, or any other time; loss of goodwill; claims of third parties including customers; and damage to property.

Legal Rights May Vary By State or Jurisdiction
The Warranty gives You specific legal rights, and You may also have other rights which vary by state or jurisdiction. Some states or jurisdictions do not allow certain limitations of implied warranties or of incidental or consequential damages or other remedies, so certain of the foregoing limitations may not apply to You.

If any portion of the Warranty is held by a court to be invalid or unenforceable, the remaining portions of the Warranty shall remain in full force and effect and shall in no way be affected or invalidated, and the invalid or unenforceable portion shall be modified so as to most nearly achieve the intent of the Warranty.

Product Registration
Dogtra recommends that customers register their products as soon as possible after purchase. Product registration will facilitate any future warranty service. You may also receive useful information and updates about your existing and future Dogtra products. To register your product, visit www.dogtra.com/product-registration. If your product is not registered with Dogtra, You will be required to provide a receipt or other proof of purchase (as provided above) to qualify for warranty service.

How to Obtain Warranty Service
Should your Dogtra product require warranty service, please contact Customer Service by phone or email for a warranty evaluation (see below for contact information). Upon approval of your warranty work, Dogtra will repair or replace (at Dogtra’s election) your product without charge for labor or parts. You are responsible for shipping, including the cost, of your product to Dogtra for warranty service. Dogtra will handle shipping, including the cost, of the repaired or replaced product back to customers in the USA. Dogtra will not be responsible for shipping, including cost and/or applicable taxes or fees, for products sent to Canada. Such costs, taxes, or fees will be borne by the customer.

To register your product, visit www.dogtra.com/product- registration.

Dogtra Customer Service 12322 Monarch Street, Garden Grove, CA 92841
888-811-9111
repair@dogtra.com
Mon ­ Fri, 8:00 AM to 4:30 PM (PST)
© 2021 Dogtra. All rights reserved.

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