PowerXL PG-1500 Smokeless Grill Owner’s Manual

: June 6, 2024
: PowerXL

Table of Contents

IMPORTANT SAFEGUARDS
- SAVE THESE INSTRUCTIONS FOR HOUSEHOLD USE ONLY.
Parts & Accessories
Using the Control Panel
- Special Features
- Lid Handle Assembly
General Operating Instructions
Care & Cleaning
- Removing and Cleaning the Electric Fan
90-Day Money-Back Guarantee
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

PowerXL PG-1500 Smokeless Grill

IMPORTANT SAFEGUARDS

When using electrical appliances, basic safety precautions should always be followed, including:

NEVER IMMERSE the Main Unit Housing, which contains electrical components and heating elements, in water. Do not rinse under the tap.
TO AVOID ELECTRICAL SHOCK, DO NOT put liquid of any kind into the Main Unit Housing containing the electrical components.
This appliance has a three-prong plug. This plug is intended to fit into a polarized outlet only one way. DO NOT ATTEMPT to modify the plug in any way.
MAKE SURE the appliance is plugged into a wall socket.
While cooking, the internal temperature of the Unit reaches several hundred degrees Fahrenheit. TO AVOID PERSONAL INJURY, never place hands inside the Unit unless it is thoroughly cooled.
This appliance is NOT INTENDED FOR USE by persons with reduced physical, sensory, or mental capabilities or a lack of experience and knowledge unless they are UNDER THE SUPERVISION of a responsible person or have been given proper instruction in using the appliance. This appliance is NOT INTENDED FOR USE by children.
When cooking, DO NOT PLACE the appliance against a wall or against other appliances. Leave at least 5 inches of free space on the back and sides and above the appliance. Do not place anything on top of the appliance.
DO NOT USE this Unit if the plug, the Power Cable, or the appliance itself is damaged in any way.
DO NOT PLACE your appliance on a cooktop, even if the cooktop is cool, because you could accidentally turn the cooktop on, causing a fire, damaging the appliance, your cooktop, and your home.
DO NOT USE outdoors
If the power cord is damaged, YOU MUST HAVE IT REPLACED by the manufacturer, its service agent, or a similarly qualified person in order to avoid hazard.
Keep the appliance and its Power Cable OUT OF THE REACH of children when it is in operation or in the cooling process.
KEEP THE POWER CORD AWAY from hot surfaces. DO NOT PLUG in the Power Cable or operate the Unit controls with wet hands.
NEVER CONNECT this appliance to an external timer switch or separate remote-control system.
NEVER use with an extension cord. A short power supply cord (or detachable power-supply cord) is provided to reduce the risk from becoming entangled in or tripping over a longer cord.
DO NOT OPERATE the appliance on or near combustible materials, such as tablecloths and curtains.
DO NOT USE the PowerXL Smokeless Grill for any purpose other than described in this manual.
NEVER OPERATE the appliance unattended.
WEAR OVEN MITTS when handling hot components or touching hot surfaces.
Should the Unit emit black smoke, UNPLUG IMMEDIATELY and wait for smoking to stop before removing oven contents.
Always operate the appliance on a horizontal surface that is level, stable, and noncombustible.
This appliance is intended for normal household use only. It is not intended for use in commercial or retail environments.
If the PowerXL Smokeless Grill is used improperly or for professional or semiprofessional purposes or if it is not used according to the instructions in the user manual, the guarantee becomes invalid and Tristar will not be held liable for damages.
Always unplug the appliance after use.
Before using your new appliance on any countertop surface, check with your countertop manufacturer or installer for recommendations about using appliances on our surfaces. Some manufacturers and installers may recommend protecting your surface by placing a hot pad or trivet under the appliance for heat protection. Your manufacturer or installer may recommend that hot pans, pots or electrical appliances should not be used directly on top of the countertop. If you are unsure, place a wood, silicone, or other heat-resistant cutting board under the appliance before using it.
Let the appliance cool for approximately 30 minutes before handling, cleaning, or storing.
The glass lid and handle get very hot. Always use oven mitts.

SAVE THESE INSTRUCTIONS FOR HOUSEHOLD USE ONLY.

Electric Power
If the electrical circuit is overloaded with other appliances, your new Unit may not operate properly. This Unit should be operated on a dedicated electrical circuit.

Shut-Off
You can manually shut off the appliance by pressing the Power Button at any time during cooking.

Electromagnetic Fields
This appliance complies with all standards regarding electromagnetic fields. If handled properly and according to the instructions in this user manual, the appliance is safe to use based on scientific evidence available today.

Caution

Do not operate Unit without the Grill or Griddle Plate.
Do not place lid on the Unit without the Grill or Griddle Plate.

WARNING: For California Residents
This product can expose you to Bisphenol A, which is known to the State of California to cause birth defects or other reproductive harm. For more information, go to www.P65Warnings.ca.gov.

Unit Specifications

Model Number	Supply Power	Rated Power
PG-1500	AC 120V 60Hz	1500 Watts

Parts & Accessories

IMPORTANT:
Griddle Plate availability varies by model

NOTE: Unpack all listed contents from packaging. Contents vary by model. Please remove any clear or blue protective film on the components before use.

NOTE: Ensure that your Power XL Smokeless Grill has been shipped with the components that you ordered (some accessories may be sold separately). Check everything carefully before use. If any part is missing or damaged, do not use this product. Contact Customer Service using the customer service number located in the back of the owner’s manual.

NOTE: This unit has been designed and engineered to reduce the smoke and visible vapors usually associated with grilling to a minimum. Delivers outdoor results indoors.

Caution
Wait for all components to cool thoroughly after use before disassembling. Always handle hot components with oven mitts while cooking.

Using the Control Panel

Plug the Power Cord (3) into an outlet.
LED Light (A) will blink on and off.
Select Power Button (B), and LED (A) will stay lit.
Select Fan Button (C). Fan will run and Fan LED (D) will light up. NOTE: Fan should be kept running throughout the grilling process to prevent grease build up.
Use Temperature Buttons (E) to adjust cooking temperature from 200° F/93° C to 450° F/232° C.
NOTE: You may raise or lower the cooking temperature at any time during the cooking process. To keep food warm, set the temperature between 200° F/93° C and 250° F/121° C.
When you are finished grilling, press the Power and Fan Buttons to shut down the Unit. Unplug the Power Cord and allow unit to cool fully before disassembling for cleaning.

Special Features

Smokeless grill with built-in fan
Silicon-sealed hinged lid
Heats up quickly and maintains constant temperature
Dishwasher-safe parts and easy to clean
Heats up to 450° F/232 ° C
Nonstick coating

Lid Handle Assembly

Place the preassembled Handle on the Glass Lid. Guide the Screws through the holes in the Handle and the Lid.
With the raised side of the Plastic Washer facing the Lid, slide one Plastic Washer onto the Screw thread on the bottom of the Lid.
Slide one Metal Washer onto the Screw thread on the bottom of the Lid.
Screw a Nut onto the end of the Screw tight enough to keep the Screw in place but loose enough to adjust the Handle.
Repeat steps 24 for the second Screw. 6. Fully tighten both Screws, being careful not to overtighten to avoid damaging the glass.
NOTE: You may need pliers or an adjustable wrench to tighten the screws.
TIP: If you are having difficulty threading the Nut onto the Screw, remove the Metal Washer and rethread the Nut onto the Screw.

1. Handle

|

2. Screws (x2)

---|---

3. Plastic Washer (x2)

|

4. Glass Lid

5. Metal Washers (x2)

|

6. Nuts (x2)

General Operating Instructions

Before First Use

Remove all packing materials, labels, and stickers.
Hand wash the Glass Lid, Nonstick Grill Plate, Drip Tray, and Collection Pan with warm, soapy water.
Wipe the inside and outside of the Base Unit with a clean, moist cloth. NEVER wash or submerge the Heating Element, Electric Fan, or Base Unit in water or liquid of any kind.
Finally, heat up Unit for a few minutes to burn off any residue.

Using the Power XL Smokeless Grill

Place the appliance on a stable, level, horizontal, and heat-resistant surface.
Assemble the Unit as shown on page 6.
Add about 2 cups (473 ml) water to the Collection Pan.
Leave ample air space on all sides of the Unit to facilitate air flow.
Plug the Power Cord into a dedicated outlet.
If you are starting with a cold grill, you may preheat the grill using a medium or high heat setting for 46 mins.
Prepare and season your food according to your favorite recipe. You may spray or wipe the Grill Plate’s cooking surface with cooking oil.
Select the cooking temperature, add the food, put the Lid* in place, and grill to your personal taste. Turn the food as needed.

Cooking with the Lid on the Unit is recommended because it maintains the cooking temperature, seals in flavor, and prevents splatter.

CAUTION: The glass lid and handle get very hot. Always use oven mitts.

Switching Out the Grill and Griddle Plates

To remove the Grill Plate or Griddle Plate from the Unit, use two hands to hold the two metal handles on each side of the Plate. Pull straight upward to remove the Plate from the Unit. NOTE: If the Unit was recently used to cook food, the Plate and its handles will be hot. Use oven mitts to handle the Plate.
To attach the new Plate, use two hands to hold the two metal hands on each side of the Plate. Lay the Plate evenly on top of the Heating Element and let go of the handles.

If Your Unit Is Not Working Properly:

Make sure the Power Cord is plugged into an electrical socket.
Make sure the Power Cord is properly connected to the Heating Element.
Make sure you have set the temperature higher than 120° F/49° C.
If food is undercooked or overcooked, change the cooking time and temperature accordingly.
The Unit may not be able to draw enough operating power from the outlet. Try switching the Power Cord to an outlet that has no other appliances attached to it.
If the Electric Fan is not working, the assembly might not be fully connected. Disassemble the Unit and reattach the Fan component (see “Removing and Cleaning the Electric Fan”).

Tips

Be careful not to transfer germs from raw meat to cooked meat. Use separate utensils and platters for raw and cooked meat.
Always marinade in a tightly covered nonmetal dish and turn the food occasionally. Be sure to refrigerate all meats while marinating.
If leftover wet marinade is to be used as a sauce with the cooked food, be sure to place it in a small pan and heat to a rolling boil before serving to eliminate bacterial growth.
Similar to a stove top frying pan, grease from high-fat foods, such as bacon or sausage, may splatter on the countertop. Protect the countertop as necessary.
Before grilling, partially cook bone-in chicken, ribs, and uncooked smoked or fresh sausages for best results. If not partially cooked, these meats may become overbrowned on the outside before the center is done.
To prevent scratching the coating, use only nonmetallic utensils. Do not cut food on the Grill Plate using sharp utensils, such as forks or knives, that can scratch the cooking surface.
Do not use steel wool or other metal pads. They could leave coarse scratches. Always rinse thoroughly and dry immediately with a soft towel.

Cooking Chart

Food Item

| Time| Internal Temperature|

It’s Done When

---|---|---|---
Fish| 12–15 mins. (1-in. thick)| 155° F/68° C| Opaque/Flaky Texture
Shrimp| 2–4 mins. (per side)| 155° F/68° C| Opaque & Red Edges
Chicken Drumsticks| 30–45 mins.| 176° F/80° C| Juice Runs Clear
Chicken Wings| 20–25 mins.| 176° F/80° C| Juice Runs Clear
Kabobs| 12–15 mins.| –| Your Preference
Steak| 3–9 mins. (per side)| 140° F/60° C–165° F/74° C| Your Preference
Pork Chops| 20–25 mins.| 160° F/71° C| No Pink Meat
Burgers| 10–15 mins.| 160° F/71° C| Your Preference
Sausages| 15–25 mins.| 160° F/71° C| No Pink Meat
Bacon| 1–2 mins. (per side)| NA| Crispy

Use a meat thermometer to check internal temperature.
Cooking times are suggested and will vary depending on the thickness of the food and personal preferences.
Foods can be grilled at maximum temperature. However, you may wish to reduce the temperature for certain items. Low temperatures will keep foods warm once cooked.

Care & Cleaning

Before cleaning, be sure to unplug the cord from the outlet. If necessary, wipe the cord with a damp cloth.
Allow the appliance to cool completely before cleaning. The Grill Plate, Drip Tray, Collection Pan, and Glass Lid can be placed in the bottom rack of the dishwasher or washed by hand. The Base Unit can be washed by hand with a warm, damp cloth and mild cleaning liquid. For more thorough cleaning of the Base Unit, remove the Electric Fan.
Always be sure to wash the Grill surface after each use to remove any grease that may have accumulated. To keep grease from dripping outside of the base, always ensure that you are using your Grill on a level surface and that the Drip Tray is completely clear of food particles.
Do not use scouring pads or harsh cleaners on this unit. If necessary, use a nylon bristle brush or plastic scrubbing pad.
Any other servicing should be performed by an authorized service representative.

Removing and Cleaning the Electric Fan

If you are thoroughly cleaning the Base Unit with water and detergents, remove the Electric Fan first:

Unplug the Unit before removing the Fan. The Fan blades are sharp; use care when removing and reinserting.
Turn over the Base Unit.
Remove the screw from the Fan Cover and remove the cover.
Lift the Fan out of the Base Unit. You may need to press on the Fan prongs to push the Fan out if it will not lift out easily.

Once the Fan is removed from the Unit, the Fan can be cleaned carefully by hand using soapy water and a cloth or brush. Do not submerge the Fan or place it in the dishwasher. Let the Fan dry fully before reinserting it.

When reinserting the Fan, make sure to insert the two-prong connection into the receptacle.

90-Day Money-Back Guarantee

The PowerXL Smokeless Grill is covered by a 90-day money-back guarantee. If you are not 100% satisfied with your product, return the product and request a replacement product or refund. Proof of purchase is required. Refunds will include the purchase price, less processing and handling. Follow the instructions in the Return Policy below to request a replacement or refund.

Replacement Guarantee Policy
Our products, when purchased from an authorized retailer, include a 1-year replacement guarantee if your product or component part does not perform as expected, the guarantee extends only to the original purchaser and is not transferable. If you experience an issue with one of our products within 1 year of purchase, return the product or the component part for replacement with a functionally equivalent new product or part. The original proof of purchase is required, and you are responsible to pay to return the unit to us. In the event a replacement unit is issued, the guarantee coverage ends six (6) months following the receipt date of the replacement unit or the remainder of the existing guarantee, whichever is later. Tristar reserves the right to replace the unit with one of equal or greater value.

Return Policy
If, for any reason, you would like to replace or return the product under the money-back guarantee, your order number can be used as the return merchandise authorization number (RMA). If the product was purchased in a retail store, return the product to the store or use “RETAIL” as the RMA. Return your product to the address provided below for a replacement, which will incur no additional processing and handling fees, or for the refund of your purchase price, less processing and handling. You are responsible for the cost of returning the product. You can locate your order number at www.customerstatus.com. You can call customer service at 973-287-5108 or email info@tvcustomerinfo.com for any additional questions. Pack the product carefully and include in the package a note with:
(1) your name,
(2) mailing address,
(3) phone number,
(4) email address,
(5) reason for return, and
(6) proof of purchase or order number, and
(7) specify on the note whether you are requesting a refund or replacement. Write the RMA on the outside of the package.

Send the product to the following return address:

PowerXL Smokeless Grill
Tristar Products
500 Returns Road
Wallingford, CT 06495

If the replacement or refund request has not been acknowledged after two weeks, please contact Customer Service at 973-287-5108.

Refund
Refunds requested within the money-back guarantee timeframe will be issued to the payment method used at purchase if the item was purchased directly from Tristar. If the item was purchased from an authorized retailer, proof of purchase is required, and a check will be issued for the item and sales tax amount. Processing and handling fees are non-refundable.
PowerXL Smokeless Grill | Model: PG-1500FDR 11

We are very proud of the design and quality of our PowerXL Smokeless Grill.

This product has been manufactured to the highest standards. Should you have any questions, our friendly customer service staff is here to help you.

For parts, recipes, accessories, and everything PowerXL, go to tristarcares.com or scan this QR code with your smartphone or tablet: