Pleasant Hearth L-24 Electric Crackling Log User Manual

Pleasant Hearth L-24 Electric Crackling Log

IMPORTANT: Read all instructions and warnings carefully before starting installation.
Failure to follow these instructions may result in a possible electric shock, injury to persons, fire hazard and will void the warranty.

WARNING: This Product can expose you to chemicals including Diisononyl phthalate (DINP) which is known to the State of California to cause cancer and Di-isodecyl phthalates (DIDP) which is known to the State of California to cause developmental harm.For more information go to www.p65Warnings.ca.gov

SAFETY INFORMATION

Please read and understand this entire manual before attempting to assemble, operate or install the product.

1. Read all instructions before using this appliance.

2. Keep combustible materials such as furniture, pillows, bedding, papers, clothes and curtains, at least 3 ft (914 mm). from the front of this appliance.

3. If possible always unplug this appliance when not in use.

4. Do not operate any appliance with a damaged cord or plug or after the appliance malfunctions, has been dropped or damaged in any manner.

5. Any repairs to this appliance should be carried out by a qualified service person.

6. Under no circumstances should this appliance be modified. Parts having to be removed for servicing must be replaced prior to operating this appliance again.

7. Do not use outdoors.

8. HOUSEHOLD USE.

9. This appliance is not intended for use in bathrooms, laundry areas and similar indoor locations.
   Never place this appliance where it may fall into a bathtub or other water container.

10. Do not run cord under carpeting. Do not cover cord with throw rugs, runners or the like.
    Arrange cord away from traffic areas and where it will not be tripped over.

11. To disconnect this appliance, turn controls to the off position, then remove plug from outlet.

12. Do not use on soft surfaces, like a bed, where openings may become blocked. Do not place unit on carpeting or rugs.

13. This appliance has hot and arcing or sparking parts inside. Do not use it in areas where gasoline, paint or flammable liquids are used or stored.

14. Use this appliance only as described in this manual. Any other use not recommended by the manufacturer may cause fire, electric shock or injury to persons.

15. The adaptor supplied with this unit must only be replaced with adaptor part number ELF21360A supplied by the GHP GROUP.

The appliance should be located in an area:

• Out of direct sunlight
• Not susceptible to moisture
• Away from uninsulated outside walls

DANGER

• Electrical outlet wiring must comply with local building codes and other applicable regulations to reduce the risk of fire, electrical shock and injury to persons.
• Do not use this appliance if any part of it has been under water. Immediately call a qualified service technician to inspect the appliance and replace any part of the electrical system that has been under water.

CAUTION: Changes or modifications not expressly approved by the manufacturer and CSA could void user’s authority to operate this equipment.

Transformer Plug:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules and Industry Canada ICES-003. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, might cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

PACKAGE CONTENTS

APPLIANCE DIMENSIONS

TECHNICAL SPECIFICATIONS

VOLTAGE| 120V AC| 12 V DC
FREQUENCY| 60 Hz| –
MAX. AMPS| 1A| 7W

PREPARATION

Before beginning assembly of product, make sure all parts are present. Compare parts with package contents list and hardware contents above. If any part is missing or damaged, do not attempt to assemble the product. Contact customer service for replacement parts.
Estimated Assembly Time: 5 minutes
No Tools Required for Assembly

ASSEMBLY INSTRUCTIONS

The log set (A) can be installed in several ways, either into an existing fireplace, on a solid floor up against a solid wall, or into any opening that meets the instructions and warnings in this manual.
Simply insert the jack on the adaptor (B) into the socket located on the bottom of the log set (A) and place the log set (A) in the desired location, observing the clearances and notes in this manual. Plug the adaptor (B) into a 120-volt electrical outlet.

WARNING: Do not install unit on carpeting, rugs, beds, blankets, pillows, etc. Keep combustible materials such as furniture, bedding, papers, clothes and curtains at least 3 feet (914 mm) from the log set.

OPERATING INSTRUCTIONS

The log set features separate controls on the side of the unit for flame effect and for sound control. This allows you to operate the unit in two (2) different modes:

• As a full-featured log set – both flame effect and sound on. This mode allows you to enjoy the look of the fire along with the sound of a fire burning.
• As a visual effect – only the flame effect is on; the sound is off.

1. Main Power/Flame Effect Button:
   This button supplies power to the light effect display. The light effect must be in the “ON” position for the sound effect to be able to work.

2. Sound Control Button:
   This button controls the sound effect of the log set with a high and low volume setting. Pushing the button once enables the sound at the high setting. Pushing the button again changes the volume to the low setting. Pushing it a third time turns the sound off. The flame effect must be in the “ON” position for the sound to work.

CARE AND MAINTENANCE

Before attempting ANY maintenance:

1. Turn off power to the unit.
2. Unplug the power cord from outlet.
3. Let log set cool if it has been operating.

Cleaning of the log set is to be done only with a vacuum cleaner or by using a soft cloth, slightly dampened in water (if needed, a small amount of dish soap can be added to the water) and dried using a clean, dry soft cloth. DO NOT use any abrasive household cleaners as these products will damage the unit.

ELECTRIC WIRING DIAGRAM

DANGER: Disconnect power before servicing.
Any electrical re-wiring of this appliance must be done by a qualified electrician. This wiring must be done in accordance with local codes and/or in Canada with the current CSA Standard C22.2 No 250.4-14, and for US installations, the ANSI/UL Standard 153 13th Ed.
If repairing or replacing any electrical component or wiring, the original wire routing, color coding and securing locations must be followed.

TROUBLESHOOTING

PROBLEM| POSSIBLE CAUSE| CORRECTIVE ACTION
Log set does not operate; the ON/OFF power

light on the control panel is not lit.

| 1.  The log set is not plugged in.

**** 2.  A circuit breaker is tripped or a fuse blown.

**** 3.  Defective ON/OFF switch.

4.  Defective adaptor.

| 1.  Make sure the log set is plugged in to a standard 120-volt outlet and into the base of the unit.

2.  Check additional appliances on the circuit; ideally the appliance should be on a dedicated 15-amp circuit.

3.  Call customer service.

4.  Call customer service.

WARRANTY

The manufacturer warrants the electric log set is free from manufacturing and material defects for a period of one year from date of purchase, subject to the following conditions and limitations.

1. This electric log set must be installed and operated at all times in accordance with the instructions furnished with the product. Any alteration, willful abuse, accident, or misuse of the product shall nullify this warranty.
2. This warranty is non-transferrable, and is made to the original owner, provided that the purchase was made through an authorized supplier of the manufacturer.
3. This warranty is limited to the repair or replacement of part(s) found to be defective in material or workmanship, provided that such part(s) have been subjected to normal conditions of use and service, after said defect is confirmed by the manufacturer’s inspection.
4. The manufacturer may, at its discretion, fully discharge all obligations with respect to this warranty by refunding the wholesale price of the defective part(s).
5. Any installation, labor, construction, transportation, or other related costs/expenses arising from defective part(s), repair, replacement, or otherwise of same, will not be covered by this warranty, nor shall the manufacturer assume responsibility for same. Further, the manufacturer will not be responsible for any incidental, indirect, or consequential damages, except as provided by law.
6. All other warranties – expressed or implied – with respect to the product, its components and accessories, or any obligations/liabilities on the part of the manufacturer are hereby expressly excluded.
7. The manufacturer neither assumes, nor authorizes any third party to assume, on its behalf, any other liabilities with respect to the sale of this product.
8. The warranties as outlined within this document do not apply to non-manufacturer accessories used in conjunction with the installation of this product.

This warranty is void if:
a) The log set has been operated in atmospheres contaminated by chlorine, fluorine or other damaging chemicals.
b) The log set is subjected to prolonged periods of dampness or condensation.
c) Any alteration, willful abuse, accident, or misuse of the product.

IF WARRANTY SERVICE IS NEEDED . . .

1. Contact customer service. Make sure you have your warranty, your sales receipt, and the model/serial number of your product.
2. DO NOT ATTEMPT TO DO ANY SERVICE WORK YOURSELF.

REPLACEMENT PARTS LIST

For replacement parts, call our customer service department at 1-877-447-4768, 8:30 a.m. –4:30 p.m. CST, Monday – Friday.

Some parts and specifications may change without notice.

References

• p65Warnings.ca.gov

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