ring Video Doorbell Pro 2 User Guide

ring Video Doorbell Pro 2

Product Information

The Doorbell Pro 2 is a smart doorbell system that allows you to monitor and interact with visitors at your door through your smartphone. It comes with installation hardware including mounting screws, wall anchors, security screws, wire nuts, wire extenders, and an Alt Pro Power Kit. If you don’t have an existing doorbell, you can power the Doorbell Pro 2 directly using the Plug-in Adapter, which can be purchased separately. To set up and manage your Doorbell Pro 2, you need to download the Ring App from your app store or visit ring.com/app. The app will guide you through the setup process. The Doorbell Pro 2 is designed to replace an existing doorbell button and gets its power from the doorbell system. Before installation, make sure your existing doorbell system is working by ringing the doorbell and listening for the chime. Before starting the installation process, it is essential to turn off the power at the breaker to ensure safety. If you’re not sure which breaker controls your doorbell chime, it is recommended to turn off the master breaker for your home or consult an electrician. The Pro Power Kit, included with the Doorbell Pro 2, needs to be installed in your doorbell chime. It is not a transformer or power adapter. Make sure to remove and replace any existing Pro Power Kit. The Doorbell Pro 2 has specific input requirements for voltage, power, and frequency. Make sure to adhere to these requirements toavoid any damage or safety hazards. During installation, you will need to remove the cover from your doorbell chime and connect the wires of the Pro Power Kit to the Front and Trans terminals. The Pro Power Kit should be positioned within your internal doorbell, away from any moving parts. If you are replacing an existing doorbell button, you need to uninstall it by removing it from the wall and disconnecting the wires. Be careful not to let the wires fall back inside the wall. The Doorbell Pro 2 also comes with an optional Corner Mount, which can be used to angle the doorbell for better motion detection and visibility. The installation of the Corner Mount involves marking mounting holes on the wall and aligning them with existing holes if replacing a Ring Doorbell.

Product Usage Instructions

1. Download the Ring App from your app store or visit ring.com/app.
2. In the Ring app, select “Set Up a Device” and follow the in-app instructions to set up your Doorbell Pro 2.
3. Turn off power at the breaker to ensure safety during installation.
4. Install the Pro Power Kit in your doorbell chime, replacing any existing Pro Power Kit.
5. Ensure that the input requirements for voltage, power, and frequency are met.
6. Remove the cover from your doorbell chime and connect the Pro Power Kit wires to the Front and Trans terminals.
7. Position the Pro Power Kit within your internal doorbell and replace the cover.
8. If replacing an existing doorbell button, uninstall it by removing it from the wall and disconnecting the wires.
9. If desired, install the optional Corner Mount by marking mounting holes on the wall and aligning them with existing holes if replacing a Ring Doorbell.

Included installation hardware

Download the Ring App.

The Ring App walks you through setting up and managing your Ring Doorbell.
Search for “Ring” in one of the app stores below, or visit ring.com/app

Set up your Ring Doorbell.
In the Ring app, select Set Up a Device and follow the in-app instructions.

Find your doorbell chime.
Your Doorbell Pro 2 is designed to replace an existing doorbell button, and gets its power from the doorbell system.
Ring your existing doorbell and listen for the chime. If it rings, we know your existing doorbell system is working.
Follow the sound to find your chime and make a mental note of the location. We’ll return to your chime soon.

Turn off power at the breaker.
This is essential to keeping you and your new Ring Doorbell safe.
If you’re not sure which breaker controls your doorbell chime, turn off the master breaker for your home, or contact an electrician.

CAUTION!
You’ll be working with electrical wires during the install process. If you are uncomfortable or inexperienced with doing so, consult with a licensed electrician.

Grab the included Pro Power Kit.
You must install this in your doorbell chime. It’s not a transformer or power adapter. Remove and replace any existing Pro Power Kit.

Input Requirements

MIN MAX

• Voltage: 16VAC 24VAC
• Power: 10VA 40VA
• Frequency: 50Hz 60Hz

WARNING.
Do not connect your Pro Power
Kit directly to the electrical main. Doing so could result in FIRE, ELECTRIC SHOCK, or OTHER INJURY or DAMAGE.

Remove the cover from your doorbell chime.
After you’ve turned off power at the breaker, remove the cover from your chime and set it aside for now.

Loosen the “Front” and “Trans” terminal screws.
Make sure to keep the existing doorbell wires in place.

Connect the Pro Power Kit wires.

Connect one wire from the Pro Power Kit to the “Front” terminal, and the other to the “Trans” terminal. It doesn’t matter which wire you connect to which terminal. Then re-tighten the terminal screws.

Position the Pro Power Kit and replace the cover.
Place it within your internal doorbell, away from any moving parts.

Uninstall your existing doorbell button.
Remove your doorbell from the wall. Disconnect the wires. Make sure they don’t fall back inside your wall so you can access them later.

Remove the faceplate.
Grasp the bottom of the faceplate and pull to remove.

Install the included Corner Mount. (optional)
The Corner Mount can angle your Ring Doorbell to improve motion detection and provide a better view.
Mark two mounting holes on your wall through the slots on your Corner Mount (fig 1).
If you are replacing a Ring Doorbell, align the two small screw holes with two of the existing holes in your wall (fig 2).
(Skip to page 15 if you don’t plan on using the Corner Mount.)

Install the anchors. (optional)

On stucco, brick, or concrete, use a 1/4″ masonry bit to drill holes in your wall, then insert the included wall anchors.
(If you’re installing on wood or siding, you can skip this step.)

DO NOT USE any screw other than the included long mounting screws when securing your Ring Doorbell.

Screw in the Corner Mount.

Using the long mounting screws, secure the Corner Mount to the wall through the slots (fig. 3).

If you’re re-using existing holes,  secure  the adjacent screw  holes (fig. 4).

Connect the doorbell wires

Loop one doorbell wire around each of the screw terminals on the rear of your Ring Doorbell then tighten the terminals to secure.
If your doorbell wires are too short to reach your new Ring Doorbell, you can attach the included wire extenders using the included wire nuts.

Mount your Ring Doorbell to the Corner Mount

Secure your Ring Doorbell to the Corner Mount with the two included short mounting screws.
Be sure to feed any excess wiring back into the wall first. If you used the wire nuts, push them through the hole as well.
Once you’re done, skip ahead to page 19.

DO NOT USE any screw other than the included short mounting screws when securing your Ring Doorbell.

Mark the screw holes.

Using your Ring Doorbell as a template, mark the location of the two mounting holes on your wall.

Install the anchors. (optional)
On stucco, brick, or concrete, use a 1/4″ masonry bit to drill holes in your wall, then insert the included wall anchors.
(If you’re installing on wood or siding, you can skip this step.)

Connect the doorbell wires.

Loop one doorbell wire around each of the screw terminals on the rear of your Ring Doorbell then tighten the terminals to secure.
If your doorbell wires are too short to reach your new Ring Doorbell, you can attach the included wire extenders using the included wire nuts.

Screw in your Ring Doorbell.

Mount your Ring Doorbell  with the two included long mounting screws.
Be sure to feed any excess wiring back into the wall first. If you used the wire nuts, push them through the hole as well.

DO NOT USE any screw other than the included long mounting screws when securing your Ring Doorbell.

Restore power at the breaker.

It may take a moment for your Ring Doorbell to power on. You’ll know it’s ready once it lights up and speaks to you.

Secure your Ring Doorbell.
Re-attach the faceplate, then use the included screwdriver to drive the small security screw into the bottom of your Ring Doorbell.

CAUTION!
If you use the wrong screws to secure the Video Doorbell, you could damage the battery during installation, create a fire hazard, and be seriously injured.

Review, share and download.

Your new device comes with a free 30-day trial of Ring Protect video recording service.
To continue your subscription and save your videos, please visit ring.com /protect-plans

What is Ring Protect?
Ring Protect is a subscription service that stores videos from your Ring devices.

Why do I want it?
Ring lets you interact with visitors and monitor your property in real time, while Ring Protect allows you to review and share those videos anytime.

How much does it cost?
Ring Protect Basic covers one Ring device for $3 USD/month or $30 USD/year.*
Ring Protect Plus covers all Ring devices at one property, and costs $10 USD/month or $100 USD/year.**

How do I sign up?
Simply log into your Ring account at ring.com/protect-plans, and follow the on-screen instructions.
*$5 CAD per month or $50 CAD per year
**$15 CAD per month or $150 CAD per year

For additional help, visit ring.com/help
Or give us a call:
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Canada 1 855 300 7289
Worldwide +1 310 929 7085
For a list of all our customer support numbers, visit ring.com/callus

For information on our warranty, theft protection, and Ring Protect Plans, see ring.com/legal
© 2020 Ring LLC or its affiliates.
Ring and all related marks are trademarks of Ring LLC or its affiliates.

References

• Accessories | Ring
• Ring - Always Home - Apps on Google Play
• Contact Us
• Legal Information, Support & Resources | Ring

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