Honeywell HJ12CESVWK Smart Portable Air Conditioner User Manual

June 6, 2024
Honeywell

Honeywell logo Smart Portable Air Conditioner
User Manual
Honeywell Air Comfort App

Honeywell HJ12CESVWK Smart Portable Air Conditioner Model
HJ12CESV / HJ14CESV /HJ16CESV**

Read and save these instructions before use
Customer Support:

Web: www.jmatek.com
+31 20 5207422
Support.eu@jmatek.com

QUICK START GUIDE – HONEYWELL AIR COMFORT APP

Thank you for purchasing a Honeywell Smart Portable Air Conditioner. This Quick Start Guide is intended to provide you with important information needed to set up and operate the Honeywell Air Comfort App and an Amazon Echo / google home device.

DOWNLOADING THE APP

CAUTION: The smart portable air conditioner and the Honeywell Air Comfort app require connection to a 2.4 GH z Wi-Fi network for proper operation through your device.
NOTE: Ensure your Wi-Fi password does not contain any of the following characters: “, /, \ or &.

Honeywell HJ12CESVWK Smart Portable Air Conditioner -
icon1

REGISTERING AN ACCOUNT

Honeywell HJ12CESVWK Smart Portable Air Conditioner -
REGISTERING

  • Open the app.
  • Tap Register.

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  • Read the Privacy Policy. If you agree with the Privacy policy, tap Agree.

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  • Enter your email (3A) or mobile phone number (3B).
  • Tap Get Verification Code.

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Honeywell HJ12CESVWK Smart Portable Air Conditioner -
REGISTERING1

  • Enter the verification code.

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  • Set the password.
  • Tap Done.

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  • The user will receive a verification email from “system.az@notice.2.ismartlife.me” with the contact name “ Honeywell Air Comfort ” and subject title “ Registration Verification Code ”. If email is not received in your inbox, check your junk or spam folders. If you didn’t receive a verification email after 60 seconds, click the resend button.

SETTING UP A GROUP

Honeywell HJ12CESVWK Smart Portable Air Conditioner -
SETTING1

  • Tap Me on the bottom
    right.

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  • Tap Group Management.

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  • Set the Group Name and Location.
  • Mark the location of the air conditioner.
  • Tap Done.

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CONNECTING THE AIR CONDITIONER WITH THE APP

Honeywell HJ12CESVWK Smart Portable Air Conditioner -
SETTING2

  • Please make sure your product is switched on and it’s in standby mode.
    Press and hold the Speed button or Wi-Fi button on the device for a few seconds until it sounds, Wi-Fi on the portable air conditioner is now activated to connect. While connecting, the Wi-Fi indicator light on the control panel will flash.

  • Press to turn on the portable air conditioner.

  • On the app, tap to add a device.

Honeywell HJ12CESVWK Smart Portable Air Conditioner -
SETTING3

  • Choose your PAC series.
  • Tap Confirm

|

  • Enter the Wi-Fi password.
  • Tap Confirm

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  • Wait until the connection is completed.
  • Tap Done

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USING THE APP

MAIN SCREEN

Honeywell HJ12CESVWK Smart Portable Air Conditioner -
USING

GROUP SETTINGS

Honeywell HJ12CESVWK Smart Portable Air Conditioner -
GROUP1

BASIC CONTROLS

Honeywell HJ12CESVWK Smart Portable Air Conditioner -
CONTROLS

  • Tap Portable Air Conditioner.

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  • Tap to switch the portable air conditioner on/off.

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CONTROLS2

SETTING THE MODE AND FAN SPEED

Honeywell HJ12CESVWK Smart Portable Air Conditioner -
MODE

  • Tap the Mode button.
  • Select the Cool, Dry, Fan, or Sleep mode.

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  • Tap the Speed button.
  • Select the High, Medium or Low fan speed setting.

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SETTING A TIMER

Honeywell HJ12CESVWK Smart Portable Air Conditioner -
TIMER

  • Tap the Schedule set button.
  • Tap Add Timing.
  • Set the timer(s).
  • When the timer is set, tap Save. Multiple timers can be set following the same steps.
  • The air conditioner will turn off or on at the set time and operate, or stay turned OFF until it is manually switched off or activated again. If you would like to set the unit to turn off or on at a set time, set a second timer to automate this.

ADDING A TAP-TO-RUN
NOTE: The tap-to-run feature allows you to activate a set of air conditioner actions at the same time with one tap.

Honeywell HJ12CESVWK Smart Portable Air Conditioner -
ADDING

  • Tap the Smart control button.
  • Tap Add “Tap-To-Run”.

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  • Tap Name to set the name of the tap-to-run action.
  • Tap Style to set the background color or image.

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  • Tap Condition to add a condition to the tap-to-run action.
  • Select condition(s) you want to add.

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Honeywell HJ12CESVWK Smart Portable Air Conditioner -
ADDING1

  • Tap Task to add a task to the tap-to-run action.
  • Select the task you want to add.

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  • Tap Effective Period to select when the tap-to-run action should activate.
  • Tap Next.
  • Tap Save.

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ADDING AN AUTOMATION
NOTE: The automation feature automatically activates a set of air conditioner actions when the set conditions are met.

Honeywell HJ12CESVWK Smart Portable Air Conditioner -
AUTOMATION

  • Tap Smart control button.
  • Tap Add “Automatic ”.

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  • Tap Name to set the name of the automation action.
  • Tap Style to set the background color or image.

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  • Tap Condition to add a condition to the automation action.
  • Select condition(s) you want to add.

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Honeywell HJ12CESVWK Smart Portable Air Conditioner -
AUTOMATION1

  • Tap Task to add a task to the automation action.
  • Select the task you want to add.

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  • Tap Effective Period to select when the automation action should be active.
  • Tap Next.
  • Tap Save.

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CONNECTING TO AMAZON ECHO

NOTE: Ensure your Amazon Echo device is switched on and connected to the Wi-Fi network.

  • Open the ‘Amazon Alexa– app on your device.
  • Tap and then Skills & Games
  • Tap and type ‘Honeywell Air Comfort”. Tap the Honeywell Air Comfort
  • Tap ENABLE TO USE
  • Enter your Honeywell Air Comfort App login and password.
  • Tap Link Now and then tap
  • Tap
  • Tap DISCOVER DEVICE. Choose ‘Portable Air Conditioner’.
  • Tap SET UP DEVICE. Choose a group for the device or tap SKIP
  • Choose ‘Portable Air Conditioner’.
  • Tap DONE

CONNECTING TO GOOGLE HOME

NOTE: Ensure your Google Home device is switched on and connected to the Wi-Fi network.

  • Open the *Google Home’ app on your device.
  • Tap + on the top Tap Set up device.
  • Tap Have something already set up?
  • Tap and type ‘Honeywell Air Comfort’. Tap Honeywell Air Comfort
  • Enter your Honeywell Air Comfort App login and password.
  • Tap Link Now and then tap
  • To add the portable air conditioner to a tap the Portable Air Conditioner and then tap Add to a room. Or tap the X on the top left to skip.
  • Choose a room for the device. tap Next and then DONE

SMART COMMANDS

Switching on/off:

  • Say: “Alexa/Hey Google, turn on/off portable air conditioner”.

Setting the target temperature level:

  • Say: “Alexa/Hey Google, set Portable Air Conditioner to XX.” (Set between 16 °C – 30 °C)

Switching the Tap-To-Run/Automation on/off:

  • Say: “Alexa/Hey Google, switch on/off.”

TROUBLESHOOTING

A portable air conditioner cannot pair with the HoneywellAir Comfort App. (Continued) Wi-Fi signal is too weak.

Problem Possible Cause Solution
Unable to register/login to an account. Mobile smart device’s Wi-Fi is
switched off. Switch on the mobile smart device’s Wi-Fi.
Wi-Fi signal is too weak
  • Install a Wi-Fi extender (not included).
  • Move the portable air conditioner closer to the Wi-Fi router.

Forgot the password of your account.| At the login screen. tap ‘Forgot Password– and input your Mobile/ Email, then tap –Get Vertification Code. An SMS or an email will be sent to you. Follow the process to reset your password.
Portable air conditioner cannot pair with

the Honeywell Air Comfort App.

| Portable air conditioner is not connected to the socket-outlet.| Connect the portable air conditioner to the socket-outlet.
The Wi-Fi setting on the device is not set properly.| Press and hold the Speed button or Wi-Fi button IF/ on the device for a few seconds until it sounds, Wi-Fi on the portable air conditioner is now

activated to connect. While connecting. the Wi-Fi indicator light on the control panel will flash.

Wi-Fi signal is too weak.|

  • Install a Wi-Fi extender (not included).
  • Move the portable air conditioner closer to the Wi-Fi router.

Wi-Fi connection frequency is incorrect.| Select a 2.4 GHz Wi-Fi network.
Wi-Fi password is incorrect.| Use a correct Wi-Fi password.
Wi-Fi network is invisible.| Set the Wi-Fi network to visible.
Wi-Fi name uses foreign characters.| Set the Wi-Fi name to use standard alphabetical characters and numbers only.
The encryption method of the router’s wireless setting is wrong.| Set the encryption method of the router’s wireless setting to “WPA2-PSK­and the authentication type to -AET. or both are set as automatic.
Note: ‘802.11n only-is not allowed in wireless mode.
The number of connected devices has reached the limit of the router.|

  • Turn off the Wi-Fi functions of some of the connected devices.
  • Re-configure the router.

The router has enabled the wireless MAC address filter.|

  • Remove the device from the MAC address filter on the router.
  • Ensure the device is not prohibited by the router to connect to the network

Made in China
© 2021 JMATEK Limited. All rights reserved.
The Honeywell Trademark is used under license from Honeywell International Inc.
Honeywell International Inc. makes no representations or warranties with respect to this product.
This product is manufactured by Airtek Int’l Corp. Ltd. (subsidiary of JMATEK Ltd.).
JMATEK UK limited
Keizersgracht 62
1015 CS Amsterdam
Netherlands
Support.eu@jmatek.com

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