omega OMW34X Microwave Oven Instruction Manual

June 6, 2024
Omega

omega LOGO Instruction Manual
Microwave Oven
OMW34X

Thank you for purchasing an Omega appliance
Tailored for the modern aesthetic and lifestyle of busy people, your new Omega Appliance will make a welcome addition to the family.
Omega caters to style-savvy customers who look for a balance between stunning form and clever function.
This means a combination of sleek, chic, sophisticated design yet effortless functionality.
And we source from the best. The best craftsmanship. The best innovation. From the best international design-houses.
All brought together under an appliance that stands for design-led balance.
Please take the time to read through the following instruction manual to familiarise yourself with the installation, operation requirements, and maintenance to ensure optimum performance.
Further Information
For important information about your Omega Appliances such as warranty registration, manuals, features, and specifications please visit omegaappliances.com.au (if you are in Australia) and omegaappliances.co.nz (if you are in New Zealand) or contact our Customer Care team on the below email or phone numbers.
Registering Your Warranty
For peace of mind, you can register your warranty at omegaappliances.com.au. Further information on the Warranty can be found at the end of this manual.
Contact Us
Our customer service team is here to help you with any questions or concerns.
Both teams are on call Monday to Friday 8.30 am to 5.00 pm and of course, you can always send an email at your convenience.

Australia Contact Details
Monday to Friday 8.30 am – 5.00 pm
Email: customercare@omegaappliances.com.au
Phone: 1300 739 033| New Zealand Contact Details
Monday to Friday 8.30 am – 5.00 pm
Email: customercare@monacocorp.co.nz
Phone: 09 415 6000
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READ THE INSTRUCTION BOOKLET BEFORE INSTALLING AND USING THE APPLIANCE.
It is important that you retain these instructions, proof of purchase as well as other important documents about this product for future reference.
The manufacturer will not be responsible for any damage to property or to persons caused by incorrect installation or improper use of the appliance.
Due to continual product development, Omega reserves the right to alter specifications and appearances without notice.

Disposal Information

  • Most of the packaging materials are recyclable. Please dispose of these materials through your local recycling depot or by placing them into appropriate collection containers.
  • If you wish to discard this product, please contact your local authorities and ask for the correct method of disposal.

Important Safety Warnings

PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY

  • Do not attempt to operate this oven with the door open since this can result in harmful exposure to microwave energy. It is important not to break or tamper with the safety interlocks.
  • Do not place any object between the oven front face and the door or allow soil or cleaner residue to accumulate on sealing surfaces.
  • WARNING: If the door or door seals are damaged, the oven must not be operated until it has been repaired by a competent person.

If the apparatus is not maintained in a good state of cleanliness, its surface could be degraded and affect the lifespan of the apparatus and lead to a dangerous situation.

  1. Warning: Liquids and other foods must not be heated in sealed containers since they are liable to explode.
  2. Warning: It is hazardous for anyone other than a competent person to carry out any service or repair operation that involves the removal of a cover that gives protection against exposure to microwave energy.
  3. The appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge unless they have been given supervised or instruction concerning the use of the appliance by a responsible person for their safety.
  4. Keep the appliance and its cord out of reach of children.
  5. Only use utensils suitable for use in microwave ovens.
  6. The oven should be cleaned regularly and any food deposits should be removed.
  7. When heating food in plastic or paper containers, keep an eye on the oven due to the possibility of ignition.
  8. If smoke is observed, switch off or unplug the appliance and keep the door closed in order to stifle any flames.
  9. Do not overcook food.
  10. Do not use the oven cavity for storage purposes. Do not store items, such as bread, cookies, etc. inside the oven.
  11. Remove wire twist-ties and metal handles from paper or plastic containers/bags before placing them in the oven.
  12. Install or locate this oven only in accordance with the installation instructions provided.
  13. Eggs in the shell and whole hard-boiled eggs should not be heated in microwave ovens since they may explode, even after microwave heating has ended.
  14. This appliance is intended to be used in households and similar applications such as:
    -staff kitchen areas in shops, offices, and other working environments;
    -by clients in hotels, motels, and other residential type environments;
    -farmhouses;
    -bed and breakfast type environments.
  15. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
  16. Do not store or use this appliance outdoors.
  17.  Do not use this oven near water, in a wet basement or near a swimming pool.
  18. The temperature of accessible surfaces may be high when the appliance is operating. The surfaces are liable to get hot during use. Keep cord away from the heated surface, and do not cover any vents on the oven.
  19. Do not let the cord hang over the edge of the table or counter.
  20. Failure to maintain the oven in a clean condition could lead to deterioration of the surface that could adversely affect the life of the appliance and possibly result in a hazardous situation.
  21. The contents of feeding bottles and baby food jars shall be stirred or shaken and the temperature checked before consumption, in order to avoid burns.
  22. Microwave heating of beverages can result in delayed eruptive boiling; therefore, care must be taken when handling the container.
  23. Young children should be supervised to ensure that they do not play with the appliance.
  24.  The appliances are not intended to be operated by means of an external timer or separate remote control system.
  25. Accessible parts may become hot during use. Young children should be kept away.
  26. A steam cleaner is not to be used.
  27. During use the appliance becomes hot. Care should be taken to avoid touching heating elements inside the oven.
  28. Only use the temperature probe recommended for this oven (for ovens provided with a facility to use a temperature-sensing probe.)
  29. WARNING: If the door or door seals are damaged, the oven must not be operated until it has been repaired by a competent person.
  30. WARNING: It is hazardous for anyone other than a competent person to carry out any service or repair operation which involves the removal of a cover that gives protection against exposure to microwave energy.
  31. The rear surface of the appliance shall be placed against a wall.
  32. WARNING: liquids and other foods must not be heated in sealed containers since they are liable to explode.
  33. WARNING: Only allow children to use the oven without supervision when adequate instructions have been given so that the child is able to use the oven in a safe way and understands the hazards of improper use.
  34. The microwave oven is intended for heating food and beverages. Drying of food or clothing and heating of warming pads, slippers, sponges, damp cloths, and similar may lead to the risk of injury, ignition, or fire.
  35. For microwave ovens having an additional decorative door, the microwave must be operated with the decorative door open.
  36. This microwave oven shall only be used when built into a cabinet.
  37. The socket must be installed or replaced by a qualified electrician. If the plug is no longer accessible following installation, an all-pole disconnection device must be present on the installation side with a contact gap of at least 3mm.

Appliance Details

Model: OMW34X
Rated Voltage: 240V-50Hz
Rated Input Power: 1550W
Rated Output Power (Microwave): 1000W
Rated Output Power (Grill): 1100W
Oven Capacity: 34 L
Turntable Diameter: ø 315mm
External Dimensions: 595×407.5x388mm
Net Weight: Approx. 18.5 kg

DANGER
Electric Shock Hazard
Touching some of the internal components can cause serious personal injury or death. Do not disassemble this appliance.
WARNING
A short power-supply cord is provided to reduce the risks resulting from becoming entangled in or tripping over a longer cord. If a long cord set or extension cord is used:

  1. The marked electrical rating of the cord set or extension cord should be at least as great as the electrical rating of the appliance.
  2.  The extension cord must have a 3-prong plug (the same as the appliance) that includes grounding.
  3. The long cord should be arranged so that it will not drape over the countertop or tabletop where it can be pulled on by children or tripped over unintentionally.

CLEANING
Be sure to unplug the appliance from the power supply.

  1. Clean the cavity of the oven after using with a slightly damp cloth.
  2. Clean the accessories in the usual way in soapy water.
  3. The door frame, seal, and neighboring parts must be cleaned carefully with a damp cloth when they are dirty.
  4. Do not use harsh abrasive cleaners or sharp metal scrapers to clean the oven door glass since they can scratch the surface, which may result in shattering of the glass.
  5. Cleaning Tip – For easier cleaning of the cavity walls that the food cooked can touch:
    1. Place half a lemon in a bowl, add 300ml of water, and heat on 100% microwave power for 10 minutes.
    2. Wipe the oven clean using a soft, dry cloth.

Materials you can use in the Microwave Oven

There may be certain non-metallic utensils that are not safe to use for microwaving. If in doubt, you can test the utensil in question following the procedure below:

  1. Fill a microwave-safe container with 1 cup of cold water (250ml) along with the utensil in question.
  2. Cook on maximum power for 1 minute.
  3. Carefully feel the utensil. If the empty utensil is warm, do not use it for microwave cooking.
  4. Do not exceed 1 minute of cooking time.

Browning Dish| Follow manufacturer’s instructions. The bottom of the browning dish must be at least (5mm) above the turntable. Incorrect usage may cause the turntable to break.
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Dinnerware| Microwave-safe only. Follow manufacturer’s instructions. Do not use cracked or chipped dishes.
Glass Jars| Always remove lid. Use only to heat food until just warm. Most glass jars are not heat resistant and may break.
Glassware| Heat-resistant oven glassware only. Make sure there is no metallic trim. Do not use cracked or chipped dishes.
Oven cooking bags| Follow manufacturer’s instructions. Do not close with a metal tie. Make slits to allow steam to escape.
Paper plates and cups| Use for short—term cooking/warming only. Do not leave the oven unattended while cooking.
Paper towels| Use to cover food for reheating and absorbing fat. Use with supervision for short-term cooking only.
Parchment paper| Use as a cover to prevent splattering or a wrap for steaming.
Plastic| Microwave-safe only. Follow the manufacturer’s instructions. Should be labeled “Microwave Safe”. Some plastic containers soften, as the food inside gets hot. Boiling bags and tightly closed plastic bags should be slit, pierced or vented as directed by the package.
Plastic wrap| Microwave-safe only. Use to cover food during cooking to retain moisture. Do not allow plastic wrap to touch food
Thermometers| Microwave-safe only (meat and candy thermometers).
Wax paper| Use as a cover to prevent splattering and retain moisture.

Materials to be Avoided in the Microwave Oven

Aluminum tray May cause arcing. Transfer food into microwave-safe dish.
Food carton with metal handles May cause arcing. Transfer food into

microwave-safe dish.
Metal or metal-trimmed utensils| Metal shields the food from microwave energy. Metal trim may cause arcing.
Metal twist ties Paper bags| May cause arcing and could cause a fire in the oven. May cause a fire in the oven.
Plastic foam| Plastic foam may melt or contaminate the liquid inside when exposed to high temperatures.
Wood| Wood will dry out when used in the microwave oven and may split or crack.

Setting up Your Microwave Oven

Names of Oven Parts and Accessories
Remove the oven and all materials from the carton and oven cavity. Your oven comes with the following accessories:

  • Glass tray
  • Turntable ring assembly
  • Instruction Manual

omega OMW34X Microwave Oven

Grill Rack (Only to be used in grill function and placed on the glass tray)

A. Control panel
B. Turntable shaft
C. Turntable ring assembly
D. Glass tray
E. Observation window
F. Door assembly
G. Safety interlock system

Turntable Installation

a. Never place the glass tray upside down. The glass tray should never be restricted.
b. Both glass tray and turntable ring assembly must always be used during cooking.
c. All food and containers of food are always placed on the glass tray for cooking.
d. If glass tray or turntable ring assembly cracks or breaks, contact your nearest authorized service center.
omega OMW34X Microwave Oven-Turntable Installation

Installation and Connection

  • WARNING : Do not install an oven over a range cooktop or other heat-producing appliance. If installed near or over a heat source, the oven could be damaged and the warranty would be void.
  • This appliance is intended to be built-in only. It is not intended for counter-top use or for use inside a cupboard.
  • Please take note of all installation instructions.
  • The appliance can be installed in a 60cm wide wall-mounted cupboard (at least 55cm deep and 85cm from the floor).
  • The appliance is fitted with a 3 pin plug and must be only connected to a properly installed, earthed socket.
  • The mains voltage must correspond to the voltage specified on the rating plate.

The accessible surface may be hot during operation.

omega OMW34X Microwave Oven-during operation

Built-In Dimensions

omega OMW34X Microwave Oven-Built-In Dimensions

  • Do not trap or kink the power cord.
  • Make sure that the oven is installed in the center of the cabinet.
  1. Open the door. Fix the oven to the cabinet with a screw through the installation hole at the front of the trim kit.
  2. Once in place, fit the trim kit plastic cover into the installation hole.

omega OMW34X Microwave Oven-power cord

Operating Instructions

omega OMW34X Microwave Oven-Operating Instructions

Note: Pressing “STOP/CLEAR” will stop any cooking process or clear any function that is being set. The button used to open the door is below the control panel.
Setting the Clock
When the microwave oven is powered on, the oven will display “0:00” and the buzzer will ring once.

  1. Press “KITCHEN TIMER/CLOCK” once. “00:00” will be displayed.
  2. Turn “ ” to adjust the hour figures, the input time should be within 0 – 23 (24-hour).
  3. Press “KITCHEN TIMER/CLOCK”, the minute figures will flash.
  4. Turn “ ” to adjust the minute figures, the input time should be within 0 – 59.
  5. Press “KITCHEN TIMER/CLOCK” to finish setting the clock. “:” will flash (time shown).

Note:

  1. If the clock is not set, the appliance will not function when powered.
  2. During the process of setting the clock, if you press “STOP/CLEAR”, the oven will go back to the previous status automatically.

Microwave Cooking

  1. Press “Micro/Grill/Combi”; the LED will display “P100”.
  2. Press “Micro/Grill/Combi” or turn “ ” to choose the power you want; “P100”, “P80”, “P50”, “P30” or “P10” will be displayed for each extra press.
  3. Press “START/+30SEC./CONFIRM” to confirm, and turn “ ” to set cooking time from 0:05 to 95:00. Press START/+30SEC./CONFIRM” again to start cooking.

Example: If you want to use 80% microwave power to cook for 20 minutes, you can operate the oven with the following steps:

  1. Press “Micro/Grill/Combi” once, the screen display “P100”.
  2. Press “Micro/Grill/Combi” once again or turn “ ” to choose 80% power.
  3. Press “Start/+30Sec./Confirm” to confirm, and the screen displays “P80”.
  4. Turn “ ” to adjust the cooking time until the oven displays “20:00”.
  5. Press “Start/+30Sec./Confirm” to start cooking.

NOTE: The step quantities for the adjustment time of the coding switch are as follows:

0 – 1 min 5 seconds
1 – 5 min 10 seconds
5 – 10 min 30 seconds
10 – 30 min 1 minute
30 – 95 min 5 minutes

Micro/Grill/Combi Power Chart

Order 1 2 3 4 5 6 7 8
Display P100 P80 P50 P30 P10 G-1 G-1 G-2
M.wave Power 100% 80% 50% 30% 10% 0% 55% 36%
Grill Power 0% 0% 0% 0% 0% 100% 45% 64%

Grill or Combi Cooking
Press “Micro/Grill/Combi”; the LED will display “P100”. Continue to press or turn the “ ” to choose the power you want, from “G-1”, “C-1” or “C-2”. Then press “Start/+30Sec./Confirm” to confirm, and turn “ ” to set cooking time from 0:05 to 95:00. Press “Start/+30Sec./Confirm” again to start cooking.
Example: If you want to use grill power to cook for 10 minutes, you can operate the oven as per the following steps:

  1. Press “Micro/Grill/Combi” until the screen display is “G-1”.
  2. Press “Start/+30Sec./Confirm” to confirm.
  3. Turn “ ” to adjust the cooking time until the oven displays “10:00”.
  4. Press “Start/+30Sec./Confirm” to start cooking.

Note: Once half the allotted time passes, the oven sounds twice. This is normal and indicates that the food should be turned over. Open the door, turn the food over and close the door. If no other button is pressed, the cooking will continue.
Quick Start
While the oven is on standby, press “START/+30SEC./CONFIRM” to cook with 100% power level for 30 seconds. Each press will increase the cooking duration by 30 seconds. The maximum cooking time is 95 minutes.
Alternatively, turn “ ” anticlockwise to set cooking time with 100% microwave power, then press “START/+30SEC./CONFIRM” to start cooking.
Defrost by Weight

  1. Press “Weight/Time Defrost” once, and the display will show “dEF1”.
  2. Turn “ ” to select the weight of the food from 100g to 2kg.
  3. Press “START/+30SEC./CONFIRM” to start defrosting.

Defrost by Time

  1. Press “Weight/Time Defrost” twice, and the display will show “dEF2”.
  2. Turn “ ” to select the defrost time. The maximum time is 95 minutes.
  3. Press “START/+30SEC./CONFIRM” to start defrosting. The defrost power is P30, and cannot be changed.

Kitchen Timer
The kitchen timer can be set up as a reminder and does not affect the cooking process.

  1. Press “KITCHEN TIMER/CLOCK” once. “00:00” is displayed.
  2. Turn “ ” to enter the correct time (maximum 95 minutes).
  3. Press “START/+30SEC./CONFIRM” to confirm the setting.
  4. When the time has elapsed, the buzzer will sound 5 times and the clock will show the current time.

Auto Menu
An auto menu is a number of pre-set cooking functions, used for commonly cooked foods.

  1. Turn “ ” clockwise to choose a program from the menu (A1-A10).
  2. Press “START/+30SEC./CONFIRM” to confirm the setting.
  3. Turn “ ” to choose the default weight (see chart below).
  4. Press “START/+30SEC./CONFIRM” to start cooking.

Example: If you want to use Auto Menu to cook 350g of fish.

  1. Turn “ ” clockwise until A2 is displayed.
  2. Press “START/+30SEC./CONFIRM” to confirm.
  3. Turn “ ” until “350” is displayed.
  4. Press “START/+30SEC./CONFIRM” to start cooking.
Menu Weight(g) Display
Al Vegetable 150g 150
350q 350
5009 500
A2 Fish 150g 150
250q 250
350q 350
450q 450
650g 650
A3 Meat 1509 150
300q 300
450g 450
600g 600
A4 Pasta 50g (with 450m1 of cold water) 50
100g (with 800m1 of cold water) 100
150q (with 1200m1 of cold water) 150
AS Potato 1 (- 230q) 1
2 (- 460q) 2
3 (- 690q) 3
A6 Soup 200m1 200
400m1 400
600m1 600
A7 Popcorn 50q 50
100q 100
A8 Chicken Pieces 200q 200
400q 400
600g 600
A9 Beverage 1 cup (120m1) 1
2 cups (240m1) 2
3 cups (360m1) 3
A10 Pizza 200q 200
400q 400
600q 600

Multi-stage Cooking
At most, 2 stages can be set for cooking. If one stage is defrosted, then defrost will be the first stage.
Example: Defrost for 5 minutes and then cook at 80% microwave power for 7 minutes:

  1. Press “WEIGHT/TIME DEFROST” twice, and the oven will display “dEF2”.
  2. Turn “ ” to select the defrost time (display 5:00).
  3. Press “Micro/Grill/Combi” once and the LED will display “P100”.
  4. Press “Micro/Grill/Combi” once again or turn “ ” to choose 80% power.
  5. Press “Start/+30Sec./Confirm” to confirm, and the screen displays “P80”.
  6. Turn “ ” to adjust the cooking time until the oven displays “7:00”.
  7. Press “Start/+30Sec./Confirm” to start cooking. The buzzer will sound once for the first stage, and the defrost time counts down. The buzzer will sound once again when the second stage starts.
    When cooking finishes, the buzzer will sound 5 times.

Inquiry Function

  1. During cooking states, press “KITCHEN TIMER/CLOCK” to check the current time. It will be displayed for 2-3 seconds.
  2. During cooking states, press “Micro/Grill/Combi” and the current power will be displayed for 2-3 seconds.

Child Lock

  • Lock: In standby, press “STOP/CLEAR” for 3 seconds, there will be a long “beep” denoting entering into the children-lock state, and “ ” indicator will light. LED will display current time or 0:00.
  • Unlock: In the locked state, press “STOP/CLEAR” for 3 seconds, there will be a long “beep” denoting that the lock is released, and “ ” indicator will disappear.

Troubleshooting

Normal Behaviour

Microwave oven interfering with TV reception.
Dim oven light.| Radio and TV reception may interfere when the microwave oven is operating. It is similar to the interference of small electrical appliances, like mixers, vacuum cleaners, and electric fans.
In low power mode, the oven light can become dim.
Steam accumulating on the door, hot air out of vents.| During cooking, steam may come out of food. Most will come out of the vents, but some may accumulate in a cool place like the oven door.
The oven started accidentally with no food in.| Do not run the microwave oven without any food inside — this is very dangerous.
Trouble| Possible Cause| Possible Solution
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The oven cannot be started.| The power cord is not plugged incorrectly.| Unplug and plugin again.
The fuse has blown or the circuit breaker tripped.| Replace fuse or reset circuit breaker.
The trouble with outlet.| Test outlet with other electrical appliances.
The oven does not heat.| The door is not closed properly.| Close the door properly.
The glass turntable wakes noise when the microwave oven is operating.| Dirty roller rest and oven bottom.| Refer to ‘Appliance Details’ > ‘Cleaning’ section for details on cleaning dirty parts.

CAUTION
Personal Injury Hazard
It is hazardous for anyone other than a competent person to carry out any service or repair operation that involves the removal of a cover that gives protection against exposure to microwave energy.
The oven should be separately collected and treated. If at any time in the future you need to dispose of this product please do NOT dispose of this product with household waste.
Australian & New Zealand Product Warranty Statements of Standard Warranty Conditions

Australian Customers
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
New Zealand Customers
Nothing herein contained shall be construed in any way as excluding or limiting your rights under the Consumer Guarantee Act 1993.
Our Warranty
This product is also covered by the manufacturer’s warranty set out in this document (Our Warranty).
Our Warranty is for a period of twenty-four (24) months from the date of purchase and for refrigeration appliances will have an additional thirty-six (36) months after the first twenty-four (24) months on the Sealed System (PARTS only) Compressor & condenser etc. The labor cost to replace these parts is the responsibility of the customer. This is in addition to (and does not exclude, restrict or modify) any rights or remedies to which you may already be entitled under the Australian Consumer Law or the New Zealand Consumer Guarantee Act 1993 relating to this product. Our Warranty (which is subject to the conditions below) covers rectification free of charge of any fault arising from defective materials or components, or faulty workmanship. The product will be repaired or replaced at the option of Omega, and all costs of installation, removal, cartage, freight traveling expenses, and insurance are to be paid by the customer. Our Warranty is subject to the following conditions:

  1. That the purchaser contacts Omega prior to any product repair.
  2. That the purchaser carefully follows all instructions provided with the product and complies with all relevant electrical &plumbing regulations in their State when installing the product.
  3. That the purchaser carefully follows the instructions provided in the owner’s handbook relating to the proper use and care of the product and does not use the product for any purpose other than the DOMESTIC use for which it has been designed. If the appliance is used in commercial applications or for rental purposes, Our Warranty is limited to a warranty of Twelve (12) months covering all parts with Three (3) months on any labor cost of service or repair.

Service Area
The provision of service under Our Warranty is limited by the boundary/territory area of the nearest service center. Traveling cost incurred for service outside this area is not covered by Our Warranty and service will incur commercial costs to be paid by the customer regulated by the number of kilometers traveled beyond the service area. These costs will be disclosed to you for acceptance prior to your claim being processed. Microwave ovens must be returned to your nearest Authorised Service Centre for repair as they are a carry-in serviceable appliance.
What is Covered by our Warranty
During the warranty period, Omega or its authorized Service Centre will, at no extra charge, if your appliance is readily accessible without the need of special equipment and subject to the terms and conditions of this warranty, repair or replace any parts which it considers defective.

What is not covered by our Warranty

  1. Products installed damaged or incomplete or not in compliance with the relevant electrical & plumbing regulations in their State.
  2. Normal wear and tear e.g. cleaning, light globes, filters, etc.
  3. Failure resulting from power surges and electrical storms.
  4. Insect or vermin infestation.
  5. Unauthorized repairs or use of non-genuine Omega parts.
  6.  Any failure caused by the product not being used in accordance with the instruction and the installation manual provided with the product.
  7. Misuse or abuse, including failure to properly maintain or service.
  8. The clearing of blockages in pumps and hoses.
  9. Damage occurs during delivery or installation.
  10. Claims to product surface coating due to liquid or solid spill-overs, accidental damage, or damage caused from cleaning products not recommended by Omega.

How to Claim Our Warranty
While registering your warranty is not a requirement, for peace of mind you can register your warranty at omegaappliances.com.au.
To make a claim under warranty you will need to contact Omega in Australia or New Zealand by using the contact details below. If you are contacting Omega regarding any warranty claims and spare parts inquiries, please make sure you have the following information on hand:

  1.  Product Name/Model Number
  2. Serial Number/s
  3. Purchase Date (as per invoice or proof of purchase)
  4. Purchased From
  5. Warranty Registration Number (if registered)

Contact Us Australia
Omega is a division of Shriro Australia Pty Ltd
Phone: 1300 739 033
Email: customercare@omegaappliances.com.au
Contact Us New Zealand
Omega is a division of Monaco Corporation (member of Shriro)
Phone: 09 415 6000
Email: customercare@monacocorp.co.nz

omegaappliances
@omegaapphances_aus

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omegaapphances.co.nz

References

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