Marshall CV355-10X Compact 10x Zoom HD Camera 3G/HDSDI User Manual

: June 6, 2024
: Marshall

Table of Contents

General Information
Menu Structure
OSD Joystick and Button
WB Control
AE Control
Focus Control
DAY/NIGHT
AUDIO
BACKLIGHT
IMAGE CONTROL
SPECIAL
SETUP
RESET
EXIT
TROUBLESHOOTING
WARRANTY
References
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Marshall CV355-10X Compact 10x Zoom HD Camera 3G HDSDI

CV355-10X
Compact 10x Zoom HD Camera
3G/HDSDI – HDMI
User Manual

General Information

Thank you for your purchase of a Marshall Miniature or Compact Camera.

The Marshall Camera team recommends thoroughly reading this guide for a deep understanding of on-screen-display (OSD) menus, breakout cable operation, settings adjustment explanation, troubleshooting, and other critical information.
Please carefully remove all contents of the box, which should include the following components:

CV355-10X includes:

Camera Breakout Cable (Power/RS485/Audio)
IR Remote Controller
12V Power Supply

The CV355-10X Camera utilizes a built-in 10x optical zoom lens.
Each camera comes set to default at 1920x1080p @ 30fps out of the box; which can be changed in the OSD Menu to a variety of resolutions and framerates.

To RESET Camera to default settings (1920x1080p30fps) power-cycle the camera then use the following combo on OSD Joystick: UP, DOWN, UP, DOWN, then push and HOLD joystick in for 5 seconds then release.

SETUP

| SUB MENU|

SUB MENU

---|---|---
WB CONTROL| AWB|
ATW|
ONE PUSH|
INDOOR|
OUTDOOR|
MANUAL| BLUE
RED
AE CONTROL| AUTO| AGC MAX
SENS UP
AE BRIGHT
FLICKERLESS
SHUT PRI| SHUTTER
AGC MAX
SENS UP
AE BRIGHT
IRIS PRI| IRIS
AGC MAX
SENS UP
AE BRIGHT
FLICKERLESS
AGC PRI| AGC
SENS UP
AE BRIGHT
FLICKERLESS
MANUAL| SHUTTER
IRIS
AGC
SENS UP
BRIGHT| BRIGHT LEVEL

FOCUS CONTROL

DAY / NIGHT

| DAY|
NIGHT| NIGHT COLOR
AUTO|

AUDIO

| MIC/LINE| AUDIO LEVEL
| MIC ATTENUATOR
| SAMPLE BITS

BACKLIGHT

SPECIAL

SETUP

OSD Joystick and Button

Marshall CV355-10X Compact 10x Zoom HD Camera 3G HDSDI - FIGURE
1

I/O Cable (included inbox)

SET Used to access the menu and confirm the selection.
UP Used to move the cursor up.
DOWN Used to move the cursor down.
LEFT Used to move the cursor left and change the value.
RIGHT Used to move the cursor to the right and change the value.

Press the SET button to access the Main Menu

MAIN MENU

WB CONTROL	>
AE CONTROL	>
FOCUS CONTROL	>
DAY/NIGHT	>
AUDIO	>
BACKLIGHT	>
IMAGE CONTROL	>
SPECIAL	>
SETUP	>
RESET	>
EXIT	>

Use the UP & DOWN buttons to select the desired item.
Use the LEFT and RIGHT buttons to change the sub-item.

WB Control

Select WB CONTROL using the UP or DOWN button. You can change between AWB, ATW, PUSH, and MANUAL using the LEFT or RIGHT buttons.

AWB: Continuously adjusts camera color balance in accordance with any change in color temperature changes within the range of 3,000°K to 8,000°K.
ATW: Continuously adjusts camera color balance in accordance with any change in color temperature. Compensates for color temperature changes within the range of 1,900°K to 11,000°K.
ONE PUSH: The color temperature will be manually adjusted by pushing the OSD button. Place the white paper in front of the camera when OSD button is pressed to obtain the optimum results.
MANUAL: Select this to fine-tune White Balance manually. You can adjust the blue and red tone level manually.
1. BLUE: Adjust the Blue tone of the image. (0~255)
2. RED: Adjust the Red tone of the image. (0~255)
INDOOR: Select this to adjust the white balance to the indoor lighting conditions.
OUTDOOR: Select this to adjust the white balance to the outdoor lighting condition.

MAIN MENU
WB CONTROL >
AE CONTROL >
FOCUS CONTROL >
DAY/NIGHT >
AUDIO >
BACKLIGHT >
IMAGE CONTROL >
SPECIAL >
SETUP >
RESET >
EXIT| | WB CONTROL
MODE: MANUAL
PUSH
BLUE: 50 ⌊ΙΙΙΙΙΙΙΙ⌉ΙΙΙΙΙΙΙ⌉
RED: 50 ⌊ΙΙΙΙΙΙΙΙ⌉ΙΙΙΙΙΙΙ⌉
---|---|---

Adjust White Balance first by using the AWB or ATW mode before switching to MANUAL mode.
White Balance may not work properly under the following conditions. In this case, select the ATW mode.
• When the ambient illumination of the subject is dim.
• If the camera is directed towards a fluorescent light or is installed in a place where illumination changes dramatically, the White Balance operation may become unstable.

AE Control

Select AE CONTROL using the UP or DOWN button. You can select one sub-mode using the UP or DOWN buttons.

MAIN MENU
WB CONTROL >
AE CONTROL >
FOCUS CONTROL >
DAY/NIGHT >
AUDIO >
BACKLIGHT >
IMAGE CONTROL >
SPECIAL >
SETUP >
RESET >
EXIT| | AE CONTROL
AE MODE: AUTO
SHUTTER
IRIS
AGC
AGC MAX
BRIGHT LEVEL: 13 ⌊ΙΙΙΙΙΙΙΙ⌉ΙΙΙΙΙΙΙ⌉
SENS UP
AE BRIGHT: 7 ⌊ΙΙΙΙΙΙΙ⌉ΙΙΙΙΙ⌉
FLICKERLESS
RETURN
---|---|---

AUTO: Adjusts the exposure level automatically. Detailed fine-tuning options are available under this menu.
SHUT PRI: Provides more detailed shutter speed options. All other controls are tuned for the selected shutter speed.
IRIS PRI: Provides more detailed iris control options. All other controls are tuned for the selected iris.
AGC PRI: Provides a more detailed gain option. All other controls are tuned for the selected gain.
BRIGHT: Provides bright exposure level control.
MANUAL: Adjusts the exposure level manually.
1. SHUTTER: Speed can be set at auto or manual. (NTSC: 1/30~1/10,000, PAL: 1/25~1/10,000)
2. IRIS: Electronic Iris speed can be controlled. (F1.6~F16)
3. AGC: Electronic gain level can be controlled. (0dB~75dB)
4. AGC MAX: Used to set the maximum gain value to control the video noise caused by Auto Gain Control. (0~15)
5. SENS UP: Controls the digital slow shutter to allow extra light into the camera and adjust the picture quality. (off, x2~x15)
6. AE BRIGHT: Select this to adjust auto exposure brightness levels. (0~24)
7. FLICKERLESS: Provides a proper image sensor frequency to match the power frequency in order to minimize video flicker.

Focus Control

Select Focus Control using the UP or DOWN button. You can change between AUTO and Manual focus modes.

MAIN MENU
WB CONTROL >
AE CONTROL >
FOCUS CONTROL >
DAY/NIGHT >
AUDIO >
BACKLIGHT >
IMAGE CONTROL >
SPECIAL >
SETUP >
RESET >
EXIT| | FOCUS CONTROL
FOCUS MODEZ: AUTO
PUSH
AF MODE
DZOOM
ZOOM SPEED: 4⌊ΙΙΙΙΙΙΙ⌉ΙΙΙΙΙ⌉
NEAR LIMIT
AF INTERVAL
AF AREA/SIZE
RETURN
---|---|---

FOCUS MODE: Adjust camera focus automatically or manually. When MANUAL mode is selected, the initial focus position can be automatically adjusted by choosing the PUSH menu.
AF MODE: The focusing type can be set under this menu.
1. NORMAL: Normal AF operation.
2. INTERVAL AF: AF movement is carried out at interval setup from the AF INTERVAL menu.
3. ZOOM TRIG: When the zoom position is changed, AF will be activated within 5 seconds.
DZOOM: Digital zoom can be enabled. (x1~x12)
ZOOM SPEED: Optical zoom speed can be set. (0~7)
NEAR LIMIT: Set the limit of the table control. (30cm~10M)
AF INTERVAL: AF Interval time can be set under this menu. The initial setting is 5 seconds and it can be adjusted in a 1-second increment.
AF AREA/SIZE: Focus area can be manually adjusted. The camera focus is set to the center of the screen by default.

DAY/NIGHT

Select DAY / NIGHT using the UP or DOWN button. You can select one sub-mode from AUTO, COLOR, and NIGHT using the UP or DOWN buttons.

MODE: Set camera to either color mode or B&W mode. (Auto, Day, Night)
DAY: When set to DAY mode, the camera stays in color and IR cut filter is engaged.
NIGHT: When set to NIGHT mode, the camera stays in B&W and IR cut filter is removed.
1. NIGHT COLOR: When on, the camera stays in color mode. Night (B&W) can be selected from this mode. (On, Off)
AUTO: When set to AUTO mode, the camera changes DAY and NIGHT mode automatically.
1. DELAY [SEC]: Delay time between mode changes can be adjusted.
2. D- > N LEVEL: Adjust the level to switch from Day mode to Night mode.
3. N- > D LEVEL: Adjust the level to switch from Night mode to Day mode.

MAIN MENU
WB CONTROL >
AE CONTROL >
FOCUS CONTROL >
DAY/NIGHT >
AUDIO >
BACKLIGHT >
IMAGE CONTROL >
SPECIAL >
SETUP >
RESET >
EXIT| | DAY/NIGHT
MODE: DAY(COLOR)
DELAY [SEC] D->N LEVEL
N->D LEVEL
NIGHT COLOR
RETURN
---|---|---

AUDIO

Select AUDIO using the UP or DOWN button and enter ON using the SEL button. You can select one submodel using the UP or DOWN buttons.

MIC / LINE: Select MIC or LINE for the audio input source.
AUDIO LEVEL: Select this to adjust audio levels manually.
MIC ATTENUATOR: Audio attenuation can be controlled from this menu to minimize the audio noise level
AGC LIMIT: Audio gain limit can be controlled while MIC ATTENUATOR is in use.
1. SAMPLE BITS: Select the bit depth of audio

MAIN MENU
WB CONTROL >
AE CONTROL >
FOCUS CONTROL >
DAY/NIGHT >
AUDIO >
BACKLIGHT >
IMAGE CONTROL >
SPECIAL >
SETUP >
RESET >
EXIT| | AUDIO
MODE: OFF
AUDIO LEVEL: 0 dB
MIC ATTENUATOR: OFF
AGC LIMIT
SAMPLE BITS: 24 BITS
RETURN
24 BITS
---|---|---

BACKLIGHT

Select BACKLIGHT using the UP or DOWN button.
You can Select BACKLIGHT, WDR, DWDR, and DEFOG using the UP or DOWN buttons.

MAIN MENU
WB CONTROL >
AE CONTROL >
FOCUS CONTROL >
DAY/NIGHT >
AUDIO >
BACKLIGHT >
IMAGE CONTROL >
SPECIAL >
SETUP >
RESET >
EXIT| | BACKLIGHT
BACKLIGHT
WDR
DWDR
DEFOG
RETURN
---|---|---

BACKLIGHT: Select between different BACKLIGHT compensation modes.
1. BLC: BLC enables backlight compensation.
2. HLM: HLM model will mask out bright areas.
3. SPOT: SPOT enables to the creation of a user-defined area for BLC.
WDR: Sensor enables to view both object and background more clearly when the background is too bright.
DWDR: Digital algorithm enables to view both object and background more clearly when the background is too bright
DEFOG: This feature will help increase visibility in extreme weather conditions, such as fog, rain, or a very strong luminous intensity.

IMAGE CONTROL

Select IMAGE CONTROL using the UP or DOWN button.
You can select LENS SHADING, CONTRAST, HUE, and image-related menu using the UP or DOWN buttons.

MAIN MENU
WB CONTROL >
AE CONTROL >
FOCUS CONTROL >
DAY/NIGHT >
AUDIO >
BACKLIGHT >
IMAGE CONTROL >
SPECIAL >
SETUP >
RESET >
EXIT| | IMAGE CONTROL
LENS SHADING
CONTRAST: 11⌊ΙΙΙΙΙΙΙ⌉ΙΙΙΙΙΙ⌉
BRIGHTNESS: 10⌊ΙΙΙΙΙΙΙ⌉ΙΙΙΙΙΙ⌉
SATURATION: 10 ⌊ΙΙΙΙΙΙΙ⌉ΙΙΙΙΙΙ⌉
HUE : ⌊ΙΙΙΙ⌉ΙΙΙΙ⌉
EDGE ENHANCE5: 5 ⌊ΙΙΙΙ⌉ΙΙΙΙ⌉
AUTO SATURATE
IMAGE EFFECT
IMAGE MIRROR
IMAGE FLIP
BLACK WHITE LV >
GAMMA CORRECT
DNR >
RETURN
---|---|---

LENS SHADING: Corrects inconsistent brightness level in the image.
CONTRAST: Adjust the image contrast level.
BRIGHTNESS: Adjust the image brightness level.
SATURATION: Adjust the image saturation level.
HUE: Adjust the image hue level.
EDGE ENHANCE: Adjust the image sharpness level.
AUTO SATURATE: Decrease saturation automatically when noise scene is detected.
IMAGE EFFECT: Adjust different color schemes.
IMAGE MIRROR: Adjust horizontal mirror effect.
IMAGE FLIP: Adjust vertical flip effect.
BLACK WHITE LEVEL: Adjust the image black level and white level value.
GAMMA CORRECT: Adjust the image output gamma level.
DNR: Reduces video noise at low ambient light

Select the DNR level from Auto, LOW, MIDDLE, and HIGH using the LEFT or RIGHT button.

SPECIAL

Select SPECIAL using the UP or DOWN button.
You can select DEFOG, MOTION DETECT, BACKLIGHT, DEFECT PIXEL, and FLICKER DETECT using the UP or DOWN buttons.

MAIN MENU
WB CONTROL >
AE CONTROL >
FOCUS CONTROL >
DAY/NIGHT >
AUDIO >
BACKLIGHT >
IMAGE CONTROL >
SPECIAL >
SETUP >
RESET >
EXIT| | SPECIAL
ZOOM MAG
DIS
BINNING
DEFECT PIXEL >
FREEZE
MOTION DETECT
PRIVACY >
RETURN
---|---|---

ZOOM MAG: Turn ON or OFF the zoom ratio display on the top left corner of the image.
DIS: This feature enables digital image stabilization.
BINNING: Enable or disable pixel binning.
DEFECT PIXEL: Advanced defective pixel correction menu.
FREEZE: Freeze or unfreeze the image output.
MOTION DETECT Enables motion detection zones.
PRIVACY: Mask areas you want to hide on the screen by applying the privacy zones.

SETUP

CAMERA setup can be adjusted from this menu.
You can select CAMERA ID, Communication, System Info, and Output Format using the UP or DOWN buttons

MAIN MENU
WB CONTROL >
AE CONTROL >
FOCUS CONTROL >
DAY/NIGHT >
AUDIO >
BACKLIGHT >
IMAGE CONTROL >
SPECIAL >
SETUP >
RESET >
EXIT| | SETUP
CAM TITLE
COMMUNICATION >
MODEL
S/W VER
OUTPUT FORMAT: 1080p30 >
RETURN
---|---|---

CAM TITLE: Camera title can be turned ON or OFF.
COMMUNICATION: VISCA communication can be adjusted.
1. CAM ID: Camera ID can be set up. (0~254)
2. ID DISPLAY: Camera ID display can be displayed.
3. BAUDRATE: Camera baudrate can be set. (2400, 4800, 9600, 19200, 38400, 115200)
4. SAVE: Save setting after applying the changes.
MODEL: Displays product module number.
S/W VER: Displays software version number.
OUTPUT FORMAT: Camera resolution and frame rate can be set.
(1080 by default)
Select the FRAME RATE using the LEFT or RIGHT buttons.
Available Frame Rates are:
1920 x 1080p 60, 59.94, 50, 30. 29.97, 25, 24, 23.98
1920 x 1080i 60, 59.94, 50
1280 x 720p 60, 59.94, 50

RESET

MAIN MENU
WB CONTROL >
AE CONTROL >
FOCUS CONTROL >
DAY/NIGHT >
AUDIO >
BACKLIGHT >
IMAGE CONTROL >
SPECIAL >
SETUP >
RESET >
EXIT| | RESET
RESET MODE: USER
RESET: >
SAVE AS USER
RETURN
---|---|---

RESET MODE: Set the camera set to either “ FACTORY ” or “ USER”.
1. USER: Select “ USER ” if the user saved setting value is needed.
2. FACTORY: Select “FACTORY” if the factory default setting is needed.
RESET: Reset the camera to the mode set on RESET MODE.
SAVE AS USER: Save the current camera settings as “USER”.

EXIT

MAIN MENU
WB CONTROL >
AE CONTROL >
FOCUS CONTROL >
DAY/NIGHT >
AUDIO >
BACKLIGHT >
IMAGE CONTROL >
SPECIAL >
SETUP >
RESET >
EXIT

SAVE: Exit the setup after saving the value changes.

TROUBLESHOOTING

Before sending the camera for repair, please check below to make sure that the camera is installed correctly. If it still does not perform adequately, please consult with your supplier.

Problem	Solutions
Nothing appears on the screen.	a. Check that all connected devices are

powered on.
b. Confirm that the voltage is correct.
c. Confirm that the power supply provides enough current to power the camera.
d. Check that all video cables are correctly connected.
The picture is not clear.| a. Check that your monitor is correctly adjusted.
b. Confirm that the glass in front of the lens is clean. If there is dust, dirt, or fingerprints on the glass, the image quality will be affected.
To clean the glass, use a soft, dry, and a non-abrasive cloth or a commercially available lens cleaning set.
c. Correctly adjust the focus.
The picture has
interference.| a. The camera may be close to a high voltage source, such as a power generator.
b. The BNC cable is not terminated properly.
c. The video cables are not connected properly.
The picture is flickering continually.| a. Check the termination and set the impedance at 75Ω properly.
b. Ensure that the camera is not pointing towards the Sun or any light source.
c. Check if there is an intermediate device.
d. Check if the distance of the video cable exceeds the maximum transferable limitation.
The camera is not
synchronizing with
the reference signal.| a. Make sure the Tri-Level reference signal is used.
b. Locking takes up to 1 minute depending on the signal strength.
Make sure the sync LED is solidly lit.
c. Check if the cable and connectors used in reference sync are in good condition.
d. Make sure the cable length used in reference sync does not exceed 100 ft.
e. Make sure OUTPUT EN is on when using the genlock output.

WARRANTY

Marshall Electronics warranties to the first consumer that this device will, under normal use, be free from defects in workmanship and materials, when received in its original container, for a period of two years from the purchase date. This warranty is extended to the first consumer only, and proof of purchase is necessary to honor the warranty. If there is no proof of purchase provided with a warranty claim, Marshall Electronics reserves the right not to honor the warranty set forth above. Therefore, labor and parts may be charged to the consumer. This warranty does not apply to the product exterior or cosmetics. Misuse, abnormal handling, alterations, or modifications in design or construction void this warranty. No sales personnel of the seller or any other person is authorized to make any warranties other than those described above or to extend the duration of any warranties on behalf of Marshall Electronics, beyond the time period described above.
Due to constant effort to improve products and product features, specifications may change without notice.

20608 Madrona Avenue, Torrance, CA 90503
Tel: 800-800-6608 / 310-333-0606 • Fax: 310-333-0688
www.marshall-usa.com
support@marshall-usa.com
www.marshall-usa.com