DeLonghi EC9355M Prestige Espresso Machine/Coffee Machine with Smart Tamping Station Instructions
- June 6, 2024
- Delonghi
Table of Contents
EC9355M Prestige Espresso Machine/Coffee Machine with Smart Tamping
Station
5713249591_00_1120
De’Longhi Appliances via Seitz, 47 31100 Treviso Italia www.delonghi.com
EC935X
COFFEE MAKER Instructions for use
EN
page 4
B1
B17
B16 B14 B12 B15 B13 B11
B10 B9
B2
B3 B4
C1
C7 C6
B5 C2 C3
C8
B6 B7
B8
C4
C5
Decalcificante per macchine da caffè Descaler for coffee machines
Détartrant pour machines à café Entkalker für Kaffeemaschinen
De’Longhi Appliances s.r.l. Via L. Seitz, 47 31100 Treviso – ITALY
Tel. +39 0422 4131 5413218631/04.15
C10
C9
SoftBalls
C11
2
A20 A21
A19 A18
A1 A2 A3 A4 A5
A6
A7
A12
A10 A9
A13
A8
A14
A15
A16
A17
A11
3
Before using the appliance, always read the safety warnings.
This appliance shall not be used by children. Keep the appliance and its cord
out of reach of children.
1. DESCRIPTION
1.1 Description of appliance – A A1. Beans container lid A2. Beans container
A3. Cup tray A4. Steam dial A5. Hot water outlet A6. Steam wand and nozzle A7.
Cup grille for espresso A8. Cup grille for glasses or mugs A9. Drip tray
grille A10. Drip tray A11. Drip tray water level indicator A12. Water tank lid
A13. Water tank extraction handle A14. Water tank A15. Water softener filter
housing A16. Power cord connector socket A17. Main switch (ON/OFF) A18. Coffee
outlet A19. Coffee mill outlet (tamping station) A20. Presser lever A21. Cover
to access the coffee mill coffee guide
B16. Tamping light B17. Pressure gauge
1.3 Description of accessories – C C1. Portafilter C2. 1-cup coffee filter C3.
2-cups coffee filter C4. “Water hardness test ” indicator paper C5. Descaler
C6. Power cord C7. Tube brush C8. Coffee outlet cleaning disk accessory C9.
Softballs C10. Milk pitcher C11. Cleaning needle for steam nozzle
1.4 Recommended optional cleaning accessories Visit Delonghi.com for more
information.
Cleaning tab (see “5.1 Cleaning of the coffee outlet”)
Cleaner EAN: 8004399333307
1.2 Description of control panel – B B1. ON/Standby button B2. Coffee dose
dial B3. “X2” button: to use the 2 coffees filter B4. Coffee Temperature
button B5. “OK” button: to deliver the beverage/confirm B6. Hot water button
B7. “My”button: to customise beverage quantity B8. Mode selector dial:
· Espresso · Long Black · Coffee · Descaling B9. Descale light B10. Steam
ready light B11. No bean container light B12. Energy saving light B13.
Cleaning light (see “5.1 Cleaning of the coffee outlet”) B14. Bean container
empty B15. No water light
4
2. EXPLANATION OF LIGHTS
LIGHTS
EXPLANATION OF LIGHTS
OPERATION
All the lights flash briefly
Turning the machine on
Self-diagnosis
The appliance is being turned on for the first Proceed as described in the Quick start guide.
on
time and the water circuit must be filled
on (white)
The machine is ready to delivery
Prepare the machine and proceed with delivery
Energy saving is enabled
If you want to disable the function, see section “3.
on
Menù settings”
The beans container (A2) is empty Fill the beans container on
flashing
You are trying to grind coffee but the Fill the beans container beans container (A2) is empty
flashes briefly at regular intervals
The dial (B2) has been turned to the When not enough coffee is ground to reach the cor-
maximum adjustment possible
rect quantity, select the new grinding range as de-
scribed in section “3. Menù settings”.
on flashing on flashing
Insufficient water in tank (A13) or Fill the tank or extract the tank and put it back
water tank not inserted correctly
correctly
You are trying to deliver a beverage but Fill the tank water tank is empty
The grinding is too fine and the coffee is delivered too slowly or not at all
Extract the filter holder and repeat the operations to make the coffee, bearing in mind the instruction given in the quick start guide relative to the grinding section
The filter (C2) or (C3) is blocked
Clean as described in section “5. Cleaning and maintenance”.
The tank (A14) has been inserted incor- Press the tank down lightly to open the valves on the rectly and the valves on the bottom are bottom not open
Scale in the water circuit
Descale as described in section “7. Descaling”
The appliance is on and ready for use The appliance is at the right temperature to deliver steam. To deliver steam, turn the steam dial (A4)
The appliance is on and energy saving The light flashes to indicate that the appliance is pre-
is enabled. The steam dial (A4) is in the paring to deliver steam. Delivery begins as soon as
steam delivery position
the appliance is at temperature
The appliance is heating up to be ready The appliance is at temperature when the light re-
for use
mains on steadily
The appliance is delivering steam
…
5
LIGHTS on
flashing
EXPLANATION OF LIGHTS
OPERATION
The bean container (A2) is not inserted Insert bean container or check that is completely locked. The container is correctly inserted when the arrow is lined up with the symbol and you hear a “click”.
The finess of the grind regulation is incorrect (or out of correct range)
Move the selector within the 8 levels from coarse to fine, keeping in mind to:
· Always adjust the coffee mill during the grinding · Adjust one grinding
level at a time and make at
least 5 coffees before adjusting again
OUT of correct range
Correct range
Presser lever (A20) is not in the correct Turn the lever back in place.
position
on
flashing
Pressing is needed
The coffee has just been ground and the filter holder is attached to the coffee mill
The portafilter (C1) has been detached Detach the portafilter and press the coffee as defrom the coffee mill without pressing scribed in the quick start guide
The portafilter has been detached be- Repeat grinding fore grinding has ended or pressing has been performed too quickly
The slide of coffee grinder is clogged
Clean as described in section”5.5 Cleaning the”Smart tamping station” and section “8. Troubleshooting” in correspondence to the picture.
The burrs are blocked by foreign matter Remove the foreign matter and clean the burrs as described in section “5.3 Cleaning the burr”.
on (red)
Descaling must be performed
Descale the appliance as described in section “7. Descaling”
Descaling is underway on (red) + flashing
(orange)
Complete the operation as described in section “7. Descaling”: the light comes white when the rinsing cycle of descaling is underway
on (red) + on (white)
The rinsing cycle of descaling must be performed
…
6
LIGHTS
EXPLANATION OF LIGHTS
OPERATION
The rinsing cycle of descaling is on (red) + flashing underway
(white)
on (orange)
Cleaning of the coffee outlet must be See section “5.1 Cleaning of the coffee outlet” performed
flashing (orange)
Cleaning of the coffee outlet is underway
All the lights flash
General alarm
Contact Customer Services
3. MENÙ SETTINGS
Enter the setting menu
Press both buttons for 5 seconds to enter setting menu
Select the setting
Turn the knob to select the drink light corresponding to the function to set
Select the setting
Energy saving Default values
Press button to set: ON OFF
Keep pressed button
for 5 seconds, until the correspon-
ding light starts flashing
Extra grinding adjustment
Press button to set: 1st range
2nd range
Water hardness
Press button to set: soft medium hard
Auto off
Press button to set: 9 minutes 1,5 hours 3 hours
Save new settings:
Press the ON/Standby button to confirm.
7
4. CUSTOMISING THE QUANTITY OF COFFEE BEVERAGES WITH THE BUTTON (B7)
1
2
3
4
1. Prepare the appliance to 2. Turn the dial (B8) to deliver the beverage you select the drink to be want to make. Prepare the programmed. coffee dose and attach the portafilter to the coffee outlet.
3. Press the
button 4. Press the OK button (B5)
(B7): the light corre- to start delivering the
sponding to the OK beverage. The lights cor-
button (B5) comes on responding to the OK and
steadily and the light cor-
buttons flash.
responding to the button flashes.
5
6
5. When you have reached 6. Press the button to the desired quantity of save the new setting. The the beverage, press the OK appliance is ready for use button again. If the recipe again and the butincludes another ingre- ton remains on. dient, it starts delivery: If you do not want to save the when you have reached new setting, press any other the desired quantity, press button. the OK button again.
Please note: · You can programme coffee beverages quantities, but not
steam and hot water as those are manual functions. · Programming changes the
quantity of the beverages, but
not the amount of coffee ground. · “X2” beverages can be programmed
separately. · To reset the default beverage quantities, press and hold
the button until it goes off. The selected beverage is reset to the default
values.
Coffee Recipe
Default Programmable quantity quantity
35 ml from 25 to 90 ml
X2 70 ml 80 ml
from 50 to 180 ml from 50 to 120 cc
X2 160 ml 100 ml
X2 200 ml
from 120 to 240 ml
· water: from 25 to 120 ml · espresso: from 25 to 60 ml
· water: from 50 to 240 ml · espresso: from 50-120 ml
8
5. CLEANING AND MAINTENANCE Important! · Do not use solvents, abrasive detergents or alcohol to clean the coffee machine. · Do not use metal objects to remove encrustations or coffee deposits as they could scratch metal or plastic surfaces. · If the appliance is not used for more than a week, before using it again, we recommend you perform a rinse cycle. Danger! · While cleaning, never immerse the coffee maker in water. It is an electrical appliance. · Before cleaning the outside of the appliance, turn it off, unplug from the mains socket and allow to cool.
(A7)+(A8)+ (A9)
5.1 Cleaning of the coffee outlet When the light comes on (orange) (B11), you have to proceed cleaning the coffee circuit. To run the cleaning, you have to purchase dedicated cleaning tabs for coffee makers. For more info, please visit Delonghi.com.
1
2
3
4
1. Insert the 1-cup coffee 2. Put on the coffee filter 3. Put on the accessory the 4. Attach the portafilter to
filter (C2) in the portafil-
the special disk acces-
cleaning tab;
the coffee outlet (A18);
ter (C1);
sory (C8) and press it to
the bottom;
9
Cleaning of the coffee outlet
7. Remove the portafilter and the cleaning disk accessory;
8. Wash the portafilter and the filter under tap water;
9. Insert the portafilter again and make a rinse by pressing
the OK button: we suggest to put a container under the
MAX
portafilter;
10. Remove and empty the drip tray.
Please note:
1
2 This procedure can start by pressing the button (B6)) for
5. Fill the water tank (A14). 6. Keep pressed the Make sure the drip tray button, until the
some seconds. To delete this option, press the same button for 10 seconds.
(A10) is empty.
light starts blinking
(orange). After few min-
utes the cleaning stops
automatically;
5.2 Cleaning the beans container housing
1
2
3
4
1. Make sure the beans 2. Release the beans con- 3. Remove coffee residues 4. Clean the beans contain-
container (A2) is empty.
tainer by turning it an-
using a vacuum cleaner;
er housing with a damp
If necessary, operate the
ticlockwise and extract
cloth and dry;
coffee mill without beans
from the appliance;
to empty it:
5
5. Put the container back inserting it in the coffee mill. The container is
correctly inserted when the arrow is lined up with the symbol and you hear a
“click”.
10
5.3 Cleaning the burr When cleaning the beans container, clean the container housing and upper burr with a damp cloth. The burr can be removed and replaced by an authorised customer services centre. You may also need to remove the burr if it becomes blocked with foreign matter. If this occurs, remove the beans container and clean as follows:
1
2
3
4
1. Attach the portafilter and 2. Turn the appliance off; operate the mill without beans to free the coffee guide;
3. Turn the grinding selector 4. Extract the upper burr, anticlockwise as far as it gripping it by the handle; will go to the “REMOVE” position;
Make sure the burr is inserted correctly by pulling it by the handle. If it is correctly inserted, it will not move.
5
6
7
5. Clean the burr with a 6. Put the upper burr back
brush (not included) and remove the coffee
in place;
residues using a vacuum
cleaner;
7. Turn the selector to select the desired grinding level.
5.4 Replacing the burrs When the quantity of coffee becomes even less, contact a customer services centre to have the burrs replaced, then adjust the mill again as follows entering the setting menu (“3. Menù settings”) and selecting the first range of the “Extra grinding adjustment”. Then turn the ground coffee quantity dial (B2) to minimum position and set the dose like a first use (See Quick start guide).
5.5 Cleaning the “Smart tamping station”
1. Clean the attachment area with a brush;
2. Pull the lever (A20) as far as it will go and
clean the presser cylinder with a brush. Then release the lever.
3. Use the tube brush (C7) to clean the coffee funnel.
12
3
11
6. WATER HARDNESS
6.1 Water hardness The descale light (B9) comes on after a period of time
established according to water hardness. The machine can also be programmed
according to the actual hardness of the water supply in the various regions,
in which case descaling may be required less frequently.
1. Remove the “TOTAL HARD- 2. Immerse the paper com- 3. Remove the paper from the 4. Set the appliance as indi-
NESS TEST” indicator paper pletely in a glass of water water and shake lightly.
cated in section “3. Menù
(C4) from its pack.
for one second.
settings”.
After about a minute, 1, 2, 3, or 4 red squares form, depending on the
hardness of the water. Each square corresponds to one level.
Total Hardness Test result Button Level
1 soft water
2 medium water
3 hard or very hard water
7. CLEANING THE STEAM NOOZLE
1. After every use, remove with a soft damp cloth any milk residues from the steam wand and the nozzle.
2. Use the steam for a deeper cleaning.
3. To maintain the better usability of the nozzle, use the Cleaning Tool (not included) for opening the 3 holes.
12
8. DESCALING
40
Minutes
Decalcificante per macchine da caffè Descaler for coffee machines
Détartrant pour machines à café Entkalker für Kaffeemaschinen
De’Longhi Appliances s.r.l. Via L. Seitz, 47 31100 Treviso – ITALY
Tel. +39 0422 4131 5413218631/04.15
2 L
Please note · Before use, read the instructions and the labelling on the
descaler pack. · It is important to use De’Longhi descaler only. Using
unsuitable descaler and/or performing descaling incorrectly may result
in faults not covered by the manufacturer’s guarantee. · Descaler could damage
delicate surfaces. If the product is accidentally spilt, dry immediately.
RED
A
1
When the light (B9) comes 1. on, it is time to proceed descaling the machine.
The descaling cycle can be run in any moment.
Please note · In case you start the descaling
cycle by mistake, you can press the OK button for 10 seconds; the rinsing
cycle can not be stopped (from step 9).
(IF PRESENT, REMOVE THE WATER SOFTENER DEVICE). Pour the descaler into the tank up to the level A marked inside the tank (equal to one 100ml packet).
B
2
3
2. Add water (1 liter) up 3. to the level B .
Then put the water tank back in the appliance.
Turn the mode selector dial (B8) to : the OK light turns to orange.
4
5
4. Make sure the portafilter is 5. Press the OK (B5) but-
not attached and position a ton: the light berecipient under the coffee gins
to blink; descaling outlet, hot water spout and starts. steam wand.
6. The descale programme starts and the descaler liquid comes out of the
steam wand and coffee outlet. The descale programme removes limescale deposits
from inside the appliance by automatically performing a series of rinses and
pauses until the tank is empty.
Delivery stops and the OK light turns to white. This indicates that it is
necessary to proceed with rinsing: see next page.
13
DESCALING
MAX
10. When rinsing is complete, delivery stops and the appliance prepares to be
used again.
11. Empty the recipients used to collect the rinse water.
7
8
9
7. Empty the recipiens used 8. Remove the water tank,
to collect the descaler empty any residues of
solution and replace it descaler solution, rinse
empty.
with running water and
fill with fresh water up
to the MAX level. Put the
tank back in its housing.
9. Press the OK button: rinsing starts.
Now the appliance is ready to use.
MAX
12
13
12. Extract and empty the drip 13. Empty, rinse, then fill the
tray, then put back in the water tank with fresh
appliance.
water and replace it.
10. USING THE SOFTBALLS Softballs is an innovative system that extends the life of the machine, without altering the sensory properties of the water, guaranteeing consistenly creamy and aromatic coffee. For best results, add the Soft Balls in the water for a night before use.
1
2
3
4
1. Extract the Softballs bag 2. Rinse with tap water the 3. Deep the bag into the 4. Change the Softballs
from the packaging.
Softballs bag.
water tank.
every 3 months.
14
9. TROUBLESHOOTING PROBLEM
CAUSE
SOLUTION
There is water in the drip tray (A10) No espresso coffee is delivered
It is normal: due to the internal water Regularly empty and clean the drip tray circuits operations
No water in the tank (A14)
Fill the tank
The light is on to indicate that the Press the button corresponding to the
coffee or steam circuit is empty
light to fill the circuit
The coffee filter (C2) or (C3) is blocked Rinse the filters under abundant running water.
The tank (A14) has been inserted Press the tank down lightly to open the incorrectly and the valves on the valves on the bottom bottom are not open
Scale in the water circuit
Descale as described in section “7. Descaling”
Coffee grind too fine or too much coffee Adjust coffee dose and grinding (refer to Quick Guide)
The portafilter (C1) cannot be attached to the appliance
The ground coffee has not been pressed or is too much
Repeat grinding with new settings. Reduce the powder quantity: check if the filter (single or double filter) is the same size as the selector of grinding quantity (2x button (B3) selected or not)
The espresso coffee drips from the edges of the portafilter (C1) rather than the holes
The portafilter is inserted incorrectly
The espresso boiler gasket has lost elasticity or is dirty
Attach the portafilter correctly and rotate firmly as far as it will go
Have the espresso boiler gasket replaced by Customer Services
The coffee filter is clogged
Rinse the filters under abundant running water.
The coffee crema is too light (delivered The appliance settings need reviewing Refer to quick guide for suggestions from the spout too fast)
The coffee crema is too dark (delivered The appliance settings need reviewing Refer to quick guide for suggestions from the spout too slowly)
At the end of descaling, the appliance During the rinse cycle, the water tank Complete the rinse cycle from point (8) of sec-
requests a further rinse
has not been filled to the MAX level tion”7. Descaling”
The appliance does not grind the coffee
There is foreign matter that cannot be ground in the coffee mill
Clean the burrs as described in section “5.3 Cleaning the burr”, making sure you remove all the beans from the beans container (A2) before extracting it. Before putting the burr back, vacuum all residues from the housing.
The coffee beans container (A2) is not The container is correctly inserted when the
in the right position
arrow is lined up with the symbol and
you hear a “click”.
…
15
PROBLEM
CAUSE
SOLUTION
If you want to change the type of coffee You must remove all the beans present
· in the machine ·
· ·
Empty the beans container (if necessary, operate the coffee mill without beans or use a vacuum cleaner to remove any remaining beans) Attach the filter holder and operate the coffee mill a number of times without beans to free the grinder. Attach the filter holder to the outlet of the grinder (A19), lining it up with “INSERT”, then turning it to the right. Grinding begins when the filter holder reaches the CLOSE position and stops automatically. Repeat until the filter is empty Place the new coffee in the beans container If the amount of coffee ground is not enough to reach the perfect dose, proceed setting the appliance as for the first use
After grinding, the coffee filter is empty
After tamping, there is too much coffee in the filter
The coffee grinder coffee funnel is clogged
Clean as described in section”5.5 Cleaning the “Smart tamping station”. If the problem persists, access the guide by opening the hatch and free it using the brush)
After grinding, the ground coffee in the The “Smart Tamping Station” needs Clean as described in section”5.5 Cleaning the
filter does not reach the”perfect dose” cleaning
“Smart tamping station”, then grind again
The quantity of ground coffee needs adjusting
Adjust the quantity of coffee with the dial (B2). If the dial is already in the max. position, select the second range of grinding adjustment (see “3. Menù settings”- “Extra grinding adjustment”). If the problem persists, replace the burrs as described in section “5.4 Replacing the burrs”
Over time the burrs wear down
Replace the burrs as described in section “5.4 Replacing the burrs”
16
References
- De'Longhi | Espresso Machines, Kitchen & Home Appliances
- De'Longhi | Espresso Machines, Kitchen & Home Appliances
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