verizon T54W One Talk IP Desk Phone User Guide

: June 6, 2024
: Verizon

One Talk T54W IP Desk Phone

User guide

Package contents

The following items are included in your package.

package
power adaptor

Assembling your phone

Attach the stand and adjust the angle of the screen
Connect the handset and optional headset, as shown below:
Optional: Connect the USB devices
Note: The One Talk phone should be used with Yealink® original power adaptor (5 V/2 A) only. The use of a third-party power adaptor may cause damage to the phone. If inline power (PoE) is provided, you don’t need to connect the power adaptor. Make sure the network switch is PoE compliant.
Note: The USB port can also be used to connect other USB devices, such as the EXP50.
Connect the network and power You have two options for network and power connections:

Starting the phone

After the One Talk phone is connected to a network and supplied with power, it will automatically begin the initialization process. The phone will go through a series of screens and update the firmware on the device; the first-time setup process takes about 15 minutes and should not be interrupted. You will know the phone is ready to be used when the 911 address appears in the screen of the device.

attention

Basic call functions

Placing a call Using the handset:

Pick up the handset
Enter the number, and then press Send

Using the speakerphone:

With the handset on-hook, press
Enter the number, and then press Send

Using the headset:

With the headset connected, press the headset mode to activate
Enter the number, and then press Send

Note: During a call, you can alternate between the headset, hands-free speakerphone and handset modes by pressing the Headset key, the Speakerphone key or by picking up the handset. Headset mode requires a connected headset.

User guide

Answering a call Using the handset: · Pick up the handset

Using the speakerphone: · Press

Using the headset: · Press

Note: You can reject an incoming call by pressing Reject.

Ending a call Using the handset: · Hang up the handset or press End Call

Using the speakerphone: · Press or End Call

Using the headset: · Press End Call

Redialing a call

Press to enter the Placed Calls list, press or to select the desired entry, and then press or Send
Press twice when the phone is idle to dial out the last dialed number

Muting and unmuting a call

· Press to mute the microphone during a call

· Press again to unmute the call

Holding and resuming a call

To hold a call:

· Press or Hold during an active call

To resume the call, do one of the following:

· If there is only one call on hold, press or Resume

· If there is more than one call on hold, press or to select the desired call, and then press or Resume

Transferring a call You can transfer a call in the following ways: Direct transfer 1. Press the Direct soft key during an active call. The call is
placed on hold 2. Enter the number you want to transfer to 3. Press the Direct soft key

Consultative transfer

Press the Consult soft key during an active call. The call
is placed on hold
Enter the number you want to transfer to, and
then press
Press the Consult soft key when you hear the
ringback tone

Forwarding a call To enable call forward

Navigate to Menu > Features > Call Forward
Select the desired forward type:
· Always Forward–Incoming calls are forwarded unconditionally
· Busy Forward–Incoming calls are forwarded when the phone is busy
· No Answer Forward–Incoming calls are forwarded if not answered after a period of time
Enter the number you want to forward to. For No Answer Forward, press or to select the desired ring time to wait before forwarding from the After Ring Time field
Press Save to accept the change

Initiating a conference call

Press Conference during an active call. The call is placed on hold
Enter the number of the second party, and then press Send
Press Conference again when the second party answers.
Three parties are now joined in the conference Note: You can split the conference call into two individual calls by pressing Split.

Configuring and using speed dial To configure a speed-dial key:

Navigate to Menu > Features > Dsskey
Select the desired DSS key, and then press Enter
Select Speed Dial from the Type field, select the desired
line from the Account ID field, enter a label in the Label field and then enter the number in the Value field
Press Save to accept the change

To use the speed-dial key: · Press the speed-dial key to dial out the preset number

Listening to voicemail messages

The “message waiting” indicator on the idle screen indicates that one or more voicemail messages are waiting at the message center. The power indicator LED slowly flashes red.

To listen to voicemail:

1. Press or Connect

2. Follow the voice prompts to listen to your voicemail messages

Customizing your phone

Managing call history

Press History
Press or to select an entry from the list
Do the following:
· Press Send to call the entry
· Press Delete to delete the entry from the list
· Press Option, then you can do the following:

Select Detail to view detailed information about the entry

Select Add to Contacts to add the entry to the local directory

Select Add to Blacklist to add the entry to the blacklist

Select Delete All to delete all entries from the list

Managing contact directory Adding a contact:

Press Directory, and then select All Contacts
Press Add to add a contact
Enter a unique contact name in the Name field and contact numbers in the corresponding fields
Press Save to accept the change

Editing a contact:

Press Directory, and then select All Contacts
Press or to select the desired contact, press Option and then select Detail from the prompt list
Edit the contact information
Press Save to accept the change

Deleting a contact:

Press Directory, and then select All Contacts
Press or to select the desired contact, press Option and then select Delete from the prompt list
Press OK when the LCD screen prompts “Delete selected item?”

Adjusting the volume

Press to adjust the volume.

Setting ringtones

Navigate to Menu > Basic > Sound > Ring Tones
Press or to select Common or the desired account and then press Enter
Press or to select the desired ringtone
Press Save to accept the change

Regulatory notices

Operating ambient temperatures:

Operating temperature: +14° F to 122° F (-10° C to 50° C)
Relative humidity: 5% to 90%, noncondensing
Storage

temperature: -22° F to +160° F (-30° C to +70° C)

Safety instructions

Save these instructions. Read these safety instructions before use! The following basic safety precautions should always be followed to reduce the risk of fire, electrical shock and other personal injury.

General requirements

Before you install and use the device, read the safety instructions carefully
During the process of storage, transportation and operation, please always keep the device dry and clean
During the process of storage, transportation and operation, please avoid smashing or dropping the device
Do not attempt to dismantle the device Environmental requirements
Place the device in a well-ventilated place. Do not expose the device to direct sunlight
Keep the device dry and free of dust
Place the device on a stable and level surface
Please do not place heavy objects on the device
Do not place the device on or near any flammable or fire-vulnerable materials, such as rubber
Keep the device away from any heat source or open flame, such as a candle or an electric heater
Keep the device away from any household appliance with a strong magnetic field or electromagnetic field, such as a microwave oven or a refrigerator

Operating requirements

Do not let a child operate the device without supervision
Do not let a child play with the device or any accessory in case of accidental swallowing
Please use only the accessories provided or authorized by the manufacturer
The power supply of the device should meet the requirements of the input voltage of the device
Before plugging in or unplugging any cable, make sure that your hands are completely dry
Do not spill liquid of any kind on the product or use the equipment near water, for example, near a bathtub, washbowl, kitchen sink, wet basement or swimming pool
Do not tread on, pull or overbend any cable in case of malfunction of the device
During a thunderstorm, stop using the device and disconnect it from the power supply
If the device emits smoke or an abnormal noise or smell, disconnect the device from the power supply and unplug the power plug immediately. Contact the specified maintenance center for repair
Do not insert any object into equipment slots that is not part of the product or auxiliary product
Before connecting a cable, connect the grounding cable of the device. Do not disconnect the grounding cable until you disconnect all other cables

Cleaning requirements

Before cleaning the device, stop using it and disconnect it from the power supply
Use a piece of soft, dry antistatic cloth to clean the device
Keep the power plug clean and dry. Using a dirty or wet power plug may lead to electric shock or other hazards

FCC statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1) This device may not cause harmful interference, and 2) this device must accept any interference received, including interference that may cause undesired operation.
Environmental recycling This device needs to be treated as an electronic device for recycling purposes.
Technical support
For additional support information, please visit verizon.com/support/one-talk