codecorp CR7020 Mobile Case & Battery User Manual
- June 6, 2024
- codecorp
Table of Contents
codecorp CR7020 Mobile Case and Battery
Note from the Code Team
Made to protect and extend the battery life of Apple’s iPhone® 8 and SE
(2020), the CR7020 will keep your investment safe and clinicians on the go.
The DragonTrail™ glass screen provides another layer of quality for the
highest level of protection on the market. Easily swappable batteries keep
your case running as long as you are. Don’t wait for your device to charge
again—unless that’s how you prefer to use it, of course.
Made for enterprises, the CR7000 series product ecosystem provides a durable,
protective case, flexible charging methods, and a battery management solution
so you can focus on what matters.
We hope you enjoy your enterprise mobility experience. Have any feedback? We’d
love to hear from you.
Your Code Product Team
product.strategy@codecorp.com
Product Assembly
Unpacking and Installation
Read the following information before unpacking or assembling the CR7020 and its accessories.
Inserting iPhone
The CR7020 houses Apple’s iPhone 8/SE (2020) models.
The CR7020 case will arrive with the top and bottom carriage connected. With a thumb on the right and left side of the speaker opening, push up approximately 5 millimeters to clear the lightning connector.
Pull the top plate toward you, away from the bottom carriage. Do NOT try to slide it all the way up.
Before inserting the iPhone, thoroughly clean the iPhone screen and both sides of the glass screen protector. Screen responsiveness will be hindered if the screens are dirty.
Insert the iPhone into the top plate; it will click into place.
Replace the top plate into the bottom carriage directly above the lightning connector, similar to the removal process; the top plate will be inserted approximately 5 millimeters from the edge of the bottom carriage. Push down on the top plate to secure the iPhone onto the lightning connector and seal the case.
Do NOT try to slide it down from the top.
Your CR7020 case will come with two screws and a 1.3 mm hex key. For larger deployments, it is recommended to procure a specialized tool for quick assembly.
Insert the screws to secure phone and case. The following URLs will direct you to recommended tools for installing the provided screws.
- Ultra-Grip Screwdriver
- 8 Piece Hex Screwdriver Set
Inserting/Removing Batteries/Battery Blanks
Only Code’s CRA-B718 batteries are compatible with the CR7020/CR7018 cases. Insert a B718 battery or B718B Battery Blank into the cavity; it will click into place.
The fuel gauge LEDs will light up, indicating the battery’s state of charge. If the LEDs do not light up, fully charge the battery before using.
To verify the battery is properly connected, a lightning bolt will be located on the iPhone’s battery, signifying a charge status and successful battery installation. To remove the battery, push both battery compartment latches inward until the battery pops out. Pull the battery from the cavity.
Charger Assembly and Mounting
The CR7020/CR7018 chargers are designed to charge the B718 batteries.
Customers can purchase 5 or 10-bay chargers. Two 5-bay chargers are
mechanically interlinked to create the 10-bay charger. 5 and 10-bay chargers
use the same power supply (CRA-P31), but have different cables: the 5-bay
charger has a single, linear cable where the 10-bay charger requires a two-way
splitter cable (CRA-C70).
Note: Use only cables supplied by Code to ensure proper communication and
adequate charge rates. Only Code cables are guaranteed to work. Damage caused
using third-party cables will not be covered under warranty.
5-Bay Charger Installation
The 5-bay charging station will hold and charge 5 batteries from zero to full charge within 3 hours. The CRA-A172 charger kit comes with a 5-bay charger, cable and power supply. Insert the cable into the female port on the bottom- side of the charger. Route the cable through the grooves and connect it to the power supply.
LED charge indicators reside on both sides of each battery bay to quickly check the charge status from any angle.
Note: There is a delay of up to thirty minutes between the battery gauge indicating it’s fully charged and the charger LEDs switching from blinking to solid. LED indicator definitions are presented in the “Inserting Batteries into the Charger” section.
10-Bay Charger Installation
The 10-bay charging station will hold and charge 10 batteries from zero to
full within five hours. The CRA-A175 charger kit will come with two 5-bay
chargers, a splitter cable adapter and power supply.
Interlink the two 5-bay chargers by sliding one into the other.
The split cable adapter will have one longer end. Insert the longer end of the cable into the charger’s female port furthest from the power supply. Route the cable through the groove on the bottom side of the charger.
Inserting Batteries into the Charger
The B718 batteries can only be inserted one direction. Ensure the metal
contacts on the battery meet with the metal contacts within the charger.
LED indicators and meaning:
- Blinking – battery is charging
- Solid – battery is fully charged
- Colorless – there is no battery present or, if a battery is inserted, a fault may have occurred. If a battery is securely inserted into the charger, and the LEDs do not light up, try reinserting the battery or insert it into a different bay to verify if the issue resides with the battery or the charger bay.
Note: The charger LEDs may take up to 5 seconds to respond after inserting a battery.
Battery Charging and Best Practices
It is recommended to fully charge each new battery before the first use even though a new battery may have residual power upon receiving.
Battery Charging
Place the B718 battery into the charging station.
The battery can also be charged within the CR7020 case via Code’s micro-USB
cable
(CRA-C34). The case will charge faster if the USB cable is plugged into Code’s
USB wall adapter (CRA-P4). It will take approximately 3 hours to fully charge
using this method.
The battery fuel gauge LEDs will light up, indicating the battery’s state of charge. The table below presents the charge definition per LED. The LEDs will turn off after approximately 15 minutes once the battery is fully charged.
Note: If the battery gets extremely low on power, it will enter shutdown mode. The fuel gauge will shut off in this mode. The battery must charge up to 30 minutes before the fuel gauge will reestablish communication.
Battery Best Practices
To efficiently use the CR7020 case and battery, the iPhone should be kept at
or near full charge. The B718 battery should be used for power draw and
swapped when nearly depleted.
Allowing the iPhone to deplete burdens the system. The case is designed to
keep the iPhone charged. Placing a fully-charged B718 battery into a case with
a half or nearly dead iPhone makes the battery work overtime, creating heat
and draining power from the B718 battery rapidly. If the iPhone is kept nearly
full, the B718 slowly delivers current to the iPhone allowing the system to
last longer.
The B718 battery will last approximately 6 hours under high-power consumption
workflows. Take note that the amount of power draw depends upon the
applications being actively used or open in the background. For maximum
battery usage, exit unneeded applications and dim the screen to approximately
75%.
For long-term storage or shipping, remove the battery from the case.
Maintenance and Troubleshooting
Approved Disinfectants
Please review the approved disinfectants.
Routine Cleaning and Disinfection
The iPhone screen and screen protector should be kept clean to maintain device
responsiveness. Thoroughly clean the iPhone screen and both sides of the
CR7020 screen protector before installing the iPhone and as they get dirty.
Approved medical disinfectants can be used to clean the CR7020. Do not
submerge the case in any liquid or cleaner. Simply wipe it with the approved
cleaners and allow it to air dry.
Troubleshooting
If the case isn’t communicating to the phone, restart the phone, remove and
reinsert the battery and/or remove the phone from the case and reinsert it.
If the battery gauge does not respond, the battery may be in shutdown mode due
to low power. Charge the case or battery for approximately 30 minutes; then
check if the gauge establishes LED feedback.
Contact Code for Support
For product issues or questions, please contact Code’s support team.
https://codecorp.com/support/rma-request
Warranty
The CR7020 comes with a 1-year standard warranty. You can extend the warranty and/or add RMA services to meet your workflow needs.
Legal Disclaimer
Copyright © 2021 Code Corporation. All Rights Reserved.
The software described in this manual may only be used in accordance with the
terms of its license agreement.
No part of this publication may be reproduced in any form or by any means
without written permission from Code Corporation. This includes electronic or
mechanical means such as photocopying or recording in information storage and
retrieval systems.
NO WARRANTY. This technical documentation is provided AS-IS. Further, the
documentation does not represent a commitment on the part of Code Corporation.
Code Corporation does not warrant that it is accurate, complete or error free.
Any use of the technical documentation is at the risk of the user. Code
Corporation reserves the right to make changes in specifications and other
information contained in this document without prior notice, and the reader
should in all cases consult Code Corporation to determine whether any such
changes have been made. Code Corporation shall not be liable for technical or
editorial errors or omissions contained herein; nor for incidental or
consequential damages resulting from the furnishing, performance, or use of
this material. Code Corporation does not assume any product liability arising
out of or in connection with the application or use of any product or
application described herein.
NO LICENSE. No license is granted, either by implication, estoppel, or
otherwise under any intellectual property rights of Code Corporation. Any use
of hardware, software and/or technology of Code Corporation is governed by its
own agreement.
The following are trademarks or registered trademarks of Code Corporation:
CodeXML®, Maker, QuickMaker, CodeXML® Maker, CodeXML® Maker Pro, CodeXML®
Router, CodeXML® Client SDK, CodeXML® Filter, HyperPage, CodeTrack, GoCard,
GoWeb, ShortCode, GoCode®, Code Router, QuickConnect Codes, Rule Runner®,
Cortex®, CortexRM, CortexMobile, Code, Code Reader, CortexAG, CortexStudio,
CortexTools, Affinity®, and CortexDecoder™.
All other product names mentioned in this manual may be trademarks of their
respective companies and are hereby acknowledged.
The software and/or products of Code Corporation include inventions that are
patented or that are the subject of patents pending. Relevant patent
information is available on our website.
The Code Reader software is based in part on the work of the Independent JPEG
Group.
Code Corporation, 434 West Ascension Way, Ste 300, Murray, Utah 84123
codecorp.com
Statement of Agency Compliance
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from
- that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Industry Canada (IC)
This device complies with Industry Canada licence-exempt RSS standard(s).
Operation is subject to the following two conditions: (1) this device may not
cause interference, and (2) this device must accept any interference,
including interference that may cause undesired operation of the device.