kaden KSI Series R32 Wall Mounted Air Conditioner Owner’s Manual

kaden KSI Series R32 Wall Mounted Air Conditioner Owner’s Manual

Important note

This appliance must be installed in accordance with:

Manufacturer’s Installation Instructions

Current AS/NZS 3000, AS/NZS 5141

Local Regulations and Municipal Building Codes including local OH&S requirements

This appliance must be installed, maintained, and removed only by an Authorised Person.

For continued safety of this appliance, it must be installed and maintained in accordance with the manufacturer’s Instructions.

Important note

Read this manual carefully before installing or operating your new air conditioning unit.
Make sure to save this manual for future reference.

Safety precautions

Read safety precautions before installation

Incorrect installation due to ignoring instructions can cause serious damage or injury.

The seriousness of potential damage or injuries is classified as either a WARNING or CAUTION.

This symbol indicates that ignoring instructions may cause death or serious injury

This symbol indicates that ignoring instructions may cause moderate injury to your person, or damage to your unit or other property.

WARNING

This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.

INSTALLATION WARNINGS

• Ask an authorized professional to install this air conditioner. Inappropriate installation may cause water leakage, electric shock, or fire.
• All repairs, maintenance and relocation of this unit must be performed by a licensed service technician. Inappropriate repairs can lead to serious injury or product failure.

WARNINGS FOR PRODUCT USE

• If an abnormal situation arises (like a burning smell), immediately turn off the unit and pull the power plug.
  Call your dealer for instructions to avoid electric shock, fire or injury.

• Do not insert fingers, rods or other objects into the air inlet or outlet. This may cause injury, since the fan may be rotating at high speeds.

• Do not use flammable sprays such as hair spray, lacquer or paint near the unit. This may cause fire or combustion.

• Do not operate the air conditioner in places near or around combustible gases. Emitted gas may collect around the unit and cause explosion.

• Do not operate the air conditioner in a wet room (e.g., bathroom or laundry room). This can cause electrical shock and cause the product to deteriorate.

• Do not expose your body directly to cool air for a prolonged period of time.

REFRIGERANT

This appliance uses R32 (difluoromethane) refrigerant, which is a flammable gas class 2.2 according to AS 1677 and must be handled by a refrigeration mechanic with appropriate Australian refrigerant licence.

WARNING

Risk of fire / flammable material. If the refrigerant is leaked, together with an external ignition source, there is a possibility of ignition.

ELECTRICAL WARNINGS

• Only use the specified power cord. If the power cord is damaged, it must be replaced by the manufacturer, certified service agent or licensed electrical contractor.
• Keep power plug clean. Remove any dust or grime that accumulates on or around the plug. Dirty plugs can cause fire or electric shock.
• Do not pull power cord to unplug unit. Hold the plug firmly and pull it from the outlet. Pulling directly on the cord can damage it, which can lead to fire or electric shock.
• Do not use an extension cord, manually extend the power cord, or connect other appliances to the same outlet as the air conditioner. Poor electrical connections, poor insulation, and insufficient voltage can cause fire.

CLEANING AND MAINTENANCE WARNINGS

• Turn off the device and pull the plug before cleaning. Failure to do so can cause electrical shock.
• Do not clean the air conditioner with excessive amounts of water.
• Do not clean the air conditioner with combustible cleaning agents. Combustible cleaning agents can cause fire or deformation.

CAUTION

• If the air conditioner is used together with burners or other heating devices, thoroughly ventilate the room to avoid oxygen deficiency.
• If you are not going to use the air-conditioner for a long time, disconnect the power from the main isolator.
• During storms or bad weather turn off the unit and disconnect the power from the main isolator.
• Make sure that water condensation can drain unhindered from the unit.
• Do not operate the air conditioner with wet hands. This may cause electric shock.
• Do not use device for any other purpose than its intended use.
• Do not climb onto or place objects on top of the outdoor unit.
• Do not allow the air conditioner to operate for long periods of time with doors or windows open, or if the humidity is very high.

Unit specifications and features

Unit parts

• fresh: when Fresh feature is activated (some units)
• defrost: when Defrost feature is activated
• run: when the unit is on
• timer: when TIMER is set
• when Wireless Control feature is activated (some units)
• displays temperature, operation feature and error codes

for 3 seconds when:

• TIMER ON is set (if the unit is OFF, remains on when TIMER ON is set)
• FRESH, SWING, TURBO, ECO or SILENCE feature is turned on

for 3 seconds when:

• TIMER OFF is set
• FRESH, SWING, TURBO, ECO or SILENCE feature is turned off

when defrosting
when 8ºC heating feature is turned on (some units)
when Active Clean feature is turned on (for inverter split type)
when unit is self-cleaning (for fixed-speed type)

Achieving optimal performance

Optimal performance for the COOL, HEAT, and DRY modes can be achieved in the following temperature ranges.
When your air conditioner is used outside of these ranges, certain safety protection features will activate and cause the unit to perform less than optimally

Inverter split type

–

| COOL mode| HEAT mode| DRY mode
---|---|---|---
Room temperature| 17°C – 32°C| 0°C – 30°C| 10°C – 32°C
Outdoor temperature| -15°C – 50°C| -15°C – 30°C| 0°C – 50°C

To further optimize the performance of your unit, do the following:

• Keep doors and windows closed.
• Limit energy usage by using TIMER ON and TIMER OFF functions.
• Do not block air inlets or outlets.
• Regularly inspect and clean air filters

For a detailed explanation of each function, refer to the Remote Control Manual.

Other features

1. Auto-restart
   If the unit loses power, it will automatically restart with the prior settings once power has been restored.

2. Mute operation
   Press the LED button on the remote control can turn off the indoor screen display, and also turn off the air conditioner buzzer, which creates a comfortable and quiet environment.

3. Wireless   control
   Wireless control allows you to control your air conditioner using your mobile phone and a Wireless connection.

For the USB device access, replacement, maintenance operations must be carried out by a professional.

• Louvre angle memory
  When turning on your unit, the louvre will automatically resume its former angle.

• Refrigerant leakage detection
  The indoor unit will automatically display “EC” when it detects refrigerant leakage.

For a detailed explanation of your unit’s advanced functionality (such as TURBO mode and its self-cleaning functions), refer to the Remote Control Manual.

Installation and service

Installation record – installer details

Company name _____
Company address

Telephone
Mobile
Email _____
Certificate of compliance/certification number

Authorised persons license number

Installers name

Installers signature

Installation date

Installation record – system details

Model number _____
Serial number indoor unit

Serial number outdoor unit

Installation address

Customer care programme

Service and maintenance in accordance with the Service maintenance schedule is essential in ensuring the prolonged useful life of your system, and help ensure it operates at maximum efficiency. More frequent routine maintenance may be necessary where the air conditioning system is installed in harsh environments, or in non-residential applications.

CAUTION

Service maintenance is not covered under warranty and is a chargeable service. All units must have safe and reasonable access and be installed in compliance with the installation instructions supplied with the unit. Some installations may require two service personnel to attend, in accordance with health and safety requirements.

Also note that all refrigerated air conditioning systems have air filters that require regular inspection and cleaning. Please refer to Cleaning your air filter.

Service maintenance schedule – non ducted air conditioning systems

Your Kaden air conditioning system should be maintained annually after the date of installation by a qualified licensed technician in accordance with the schedule below. Failure to do so during the product warranty period may void your warranty. This periodic service and maintenance will prolong the useful life of the unit, and help keep it running safely and at optimum efficiency

Date of installation| / /| Installed by|  |  |
---|---|---|---|---|---
Service year| 1| 2| 3| 4| 5                       6
Service date| /      /| /      /| /      /| /      /| /      /| /      /
Service company/technician|  |  |  |  |  |
Ambient temperature at CDU (ºC)|  |  |  |  |  |
Electrical
Wiring, electrical connections|  |  |  |  |  |
Fan motors|  |  |  |  |  |
Capacitors (if applicable)|  |  |  |  |  |
Printed circuit boards|  |  |  |  |  |
Major components
Outdoor unit clearances|  |  |  |  |  |
Outdoor unit condensate tray|  |  |  |  |  |
Outdoor unit condensate drain|  |  |  |  |  |
Outdoor unit fixing|  |  |  |  |  |
Indoor unit condensate tray|  |  |  |  |  |
Indoor unit condensate drain/pump|  |  |  |  |  |
Refrigerant charge|  |  |  |  |  |
Refrigerant connections|  |  |  |  |  |
Fan assemblies|  |  |  |  |  |
Return air grille and filters|  |  |  |  |  |
Controls
Louvre operation|  |  |  |  |  |
Remote operation|  |  |  |  |  |
System operation
Sequence of operation|  |  |  |  |  |
Return air temp – cooling/heating| ºC| ºC| ºC| ºC| ºC| ºC
Outlet air temp – cooling/heating| ºC| ºC| ºC| ºC| ºC| ºC
Outdoor unit – liquid line pressure| kPa| kPa| kPa| kPa| kPa| kPa
Outdoor unit – suction line pressure| kPa| kPa| kPa| kPa| kPa| kPa
General installation related and third party components (not Kaden products)*
Airflow through system|  |  |  |  |  |
Refrigerant pipework|  |  |  |  |  |
Safety tray|  |  |  |  |  |
Wall mounting|  |  |  |  |  |
Consumables*
Capacitors|  |  |  |  |  |
Filters|  |  |  |  |  |
Batteries (if applicable)|  |  |  |  |  |
Installation and other field-supplied components are not covered by Kaden product warranty. These include, but are not limited to, control wiring, refrigerant gas and electrical connections to the appliance. These should be inspected as they can affect the performance, reliability and safety of the system. **Units contain consumable items that may require period replacement and are not covered by Kaden product warranty (e.g. filters, capacitors and batteries).
Action codes
Inspected – Working correctly – No action required| Adjusted part| Cleaned part| Replaced part| Repaired part| Referred to installer
✓| A| C| R| RP| RI

Setting angle of air flow

Setting vertical angle of air flow

While the unit is on, use the vertical SWING button to set the direction (vertical angle) of airflow.

• To make the louvre swing up and down continuously, press and hold the vertical SWING button for 3 seconds. Press it again to stop the automatic function.

Setting horizontal angle of air flow

While the unit is on, use the horizontal SWING button to set the direction (horizontal angle) of airflow

• Press the horizontal SWING button once to activate the louvre.

Note on louvre angles

When using COOL or DRY mode, do not set louvre at too vertical an angle for long periods of time. This can cause water to condense on the louvre blade, which will drop on your floor or furnishings. (See Fig. A)

When using COOL or HEAT mode, setting the louvre at too vertical an angle can reduce the performance of the unit due to restricted air flow.

Do not move louvre by hand. This will cause the louvre to become out of sync. If this occurs, turn off the unit and unplug it for a few seconds, then restart the unit. This will reset the louvre.

CAUTION

Do not keep louvre at too vertical an angle for long periods of time. This can cause water condensation to drip on your furnishings.

CAUTION

Do not put your fingers in or near the blower and suction side of the unit. The high-speed fan inside the unit may cause injury.

SLEEP operation

The SLEEP function is used to decrease energy use while you sleep (and don’t need the same temperature settings to stay comfortable). This function can only be activated via remote control.

Press the SLEEP button when you are ready to go to sleep. When in COOL mode, the unit will increase the temperature by 1°C after 1 hour, and will increase an additional 1°C after another hour. When in HEAT mode, the unit will decrease the temperature by 1°C after 1 hour, and will decrease an additional 1°C after another hour.

It will hold the new temperature for 5 hours, then the unit will turn off automatically

NOTE: The SLEEP function is not available in FAN or DRY mode.

Manual operation (without remote)

How to operate your unit without the remote control

In the event that your remote control fails to work, your unit can be operated manually with the MANUAL CONTROL button located on the indoor unit. Note that manual operation is not a long-term solution, and that operating the unit with your remote control is strongly recommended.

BEFORE MANUAL OPERATION

Unit must be turned off before manual operation.

To operate your unit manually:

1. Locate the MANUAL CONTROL button on the right-hand side panel of the unit.
2. Press the MANUAL CONTROL button one time to activate FORCED AUTO mode.
3. Press the MANUAL CONTROL button again to activate FORCED COOLING mode.
4. Press the MANUAL CONTROL button a third time to turn the unit off.

CAUTION

The manual button is intended for testing purposes and emergency operation only. Please do not use this function unless the remote is lost and it is absolutely necessary.
To restore regular operation, use the remote control to activate the unit.

Wi-Fi operation setup

For instructions on setting up Wi-Fi connectivity for your Kaden air conditioner, please scan the QR code below, or visit kadenair.com.au

Care and maintenance

Cleaning your indoor unit

BEFORE CLEANING OR MAINTENANCE

Always turn off your air conditioner system and disconnect its power supply before cleaning or maintenance.

CAUTION

Only use a soft, dry cloth to wipe the unit clean. If the unit is especially dirty, you can use a cloth soaked in warm water to wipe it clean.

• Do not use chemicals or chemically treated cloths to clean the unit
• Do not use benzene, paint thinner, polishing powder or other solvents to clean the unit. They can cause the plastic surface to crack or deform.
• Do not use water hotter than 40°C (104°F) to clean the front panel. This can cause the panel to deform or become discoloured.

Cleaning your air filter

A clogged air conditioner can reduce the cooling efficiency of your unit, and can also be bad for your health. Make sure to clean the filter once every two weeks.

1. Lift the front panel of the indoor unit.

2. First press the tab on the end of filter to loosen the buckle, lift it up, then pull it towards yourself.

3. Now pull the filter out.

4. If your filter has a small air freshening filter, unclip it from the larger filter. Clean this air freshening filter with a hand-held vacuum.

5. Clean the large air filter with warm, soapy water.
   Be sure to use a mild detergent.

6. Rinse the filter with fresh water, then shake off excess water.

7. Dry it in a cool, dry place, and refrain from exposing it to direct sunlight.

8. When dry, re-clip the air freshening filter to the larger filter, then slide it back into the indoor unit.

9. Close the front panel of the indoor unit.
   
   

CAUTION

Do not touch air freshening (Plasma) filter for at least 10 minutes after turning off the unit.

CAUTION

• Before changing the filter or cleaning, turn off the unit and disconnect its power supply.

• When removing filter, do not touch metal parts in the unit. The sharp metal edges can cut you.

• Do not use water to clean the inside of the indoor unit.
  This can destroy insulation and cause electrical shock.

• Do not expose filter to direct sunlight when drying.
  This can shrink the filter.

• Any maintenance and cleaning of outdoor unit should be performed by an authorized dealer or a licensed service provider.

• Any unit repairs should be performed by an authorized dealer or a licensed service provider.

Maintenance – long periods of non-use

If you plan not to use your air conditioner for an extended period of time, do the following:

• Clean all filters
  

• Turn on FAN function until unit dries out completely
  

• Turn off the unit and disconnect the power
  

• Remove batteries from remote control
  

Maintenance – pre-season inspection

After long periods of non-use, or before periods of frequent use, do the following

• Check for damaged wires
  

• Clean all filters
  

• Check for leaks
  

• Replace batteries
  

• Make sure nothing is blocking all air inlets and outlets
  

Troubleshooting

SAFETY PRECAUTIONS

If ANY of the following conditions occurs, turn off your unit immediately!

• The power cord is damaged or abnormally warm
• You smell a burning odour
• The unit emits loud or abnormal sounds
• A power fuse blows or the circuit breaker frequently trips
• Water or other objects fall into or out of the unit

Do not attempt to fix these yourself! Contact an authorized service provider immediately!

The following problems are not a malfunction and in most situations will not require repairs.

Unit does not turn on when pressing ON/OFF button

| The unit has a 3-minute protection feature that prevents the unit from overloading. The unit cannot be restarted within three minutes of being turned off.
The unit changes from COOL/HEAT mode to FAN mode| The unit may change its setting to prevent frost from forming on the unit. Once the temperature increases, the unit will start operating in the previously selected mode again.
The set temperature has been reached, at which point the unit turns off the compressor. The unit will continue operating when the temperature fluctuates again.
The indoor unit emits white mist| In humid regions, a large temperature difference between the room’s air and the conditioned air can cause white mist.
Both the indoor and outdoor units emit white mist| When the unit restarts in HEAT mode after defrosting, white mist may be emitted due to moisture generated from the defrosting process.
The indoor unit makes noises| A rushing air sound may occur when the louver resets its position.
A squeaking sound may occur after running the unit in HEAT mode due to expansion and contraction of

the unit’s plastic parts.

Both the indoor unit and outdoor unit make noises| Low hissing sound during operation: This is normal and is caused by refrigerant flowing through both indoor and outdoor units.
Low hissing sound when the system starts, has just stopped running, or is defrosting: This noise is normal and is caused by the refrigerant stopping or changing direction.
Squeaking sound: Normal expansion and contraction of plastic and metal parts caused by temperature changes during operation can cause squeaking noises.
The outdoor unit makes noises| The unit will make different sounds based on its current operating mode.
Dust is emitted from either the indoor or outdoor unit| The unit may accumulate dust during extended periods of non-use, which will be emitted when the unit is turned on. This can be mitigated by covering the unit during long periods of inactivity
The unit emits a bad odor| The unit may absorb odors from the environment (such as furniture, cooking, cigarettes, etc.) which will be emitted during operations. The unit’s filters have become moldy and should be cleaned.
The fan of the outdoor unit does not operate| During operation, the fan speed is controlled to optimize product operation.
Operation is erratic, unpredictable, or unit is unresponsive| Interference from cell phone towers and remote boosters may cause the unit to malfunction.
In this case, try the following:

• Disconnect the power, then reconnect.
• Press ON/OFF button on remote control to restart operation.

NOTE: If problem persists, contact a local dealer or your nearest customer service centre. Provide them with a detailed description of the unit malfunction as well as your model number.

When troubles occur, please check the following points before contacting a service technician.

Lower the temperature setting

The heat exchanger on the indoor or outdoor unit is dirty| Contact a qualified service technician
The air filter is dirty| Remove the filter and clean it according to instructions
The air inlet or outlet of either unit is blocked| Turn the unit off, remove the obstruction and turn it back on
Doors and windows are open| Make sure that all doors and windows are closed while operating the unit
Excessive heat is generated by sunlight| Close windows and curtains during periods of high heat or bright sunshine
Too many sources of heat in the room (people, computers, electronics, etc.)| Reduce amount of heat sources
Low refrigerant due to leak| Contact a qualified service technician
SILENT function is activated| SILENT function can lower product performance by reducing operating frequency. Turn off SILENT function.
The unit is not working| Power failure| Wait for the power to be restored
The power is turned off| Turn on the power
The fuse is burned out| Contact a qualified service technician
Remote control batteries are dead| Replace batteries
The unit’s 3-minute protection has been activated| Wait three minutes after restarting the unit
Timer is activated| Turn timer off
The unit starts and stops frequently| There’s too much or too little refrigerant in the system| Contact a qualified service technician
Incompressible gas or moisture has entered the system.| Contact a qualified service technician
The compressor is broken| Contact a qualified service technician
The voltage is too high or too low| Contact a qualified service technician
Poor heating performance| The outdoor temperature is extremely low| Use other heating device
Cold air is entering through doors and windows| Make sure that all doors and windows are closed during use
Low refrigerant due to leak| Contact a qualified service technician

Indicator lamps continue flashing

Error code appears in the window display of indoor unit:

The unit may stop operation or continue to run safely. If the indicator lamps continue to flash or error codes appear, wait for about 10 minutes. The problem may resolve itself.

If not, disconnect the power, then connect it again. Turn the unit on.

If the problem persists, disconnect the power and contact a qualified service technician.

• E(x), P(x), F(x)
• EH(xx), EL(xx),EC(xx)
• PH(xx), PL(xx),PC(xx)

NOTE: If your problem persists after performing the checks and diagnostics above, turn off your unit immediately and contact Customer Care 1800 080 055.

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