VIOMI Robot Vacuum S9 UV-Automatic Dirt Disposal User Manual

Viomi Robot Vacuum S9 UV-Automatic Dirt Disposal
User Manual

Please read this manual carefully before use and keep it properly.
This product shall be operated only in a location at an altitude below 2,000 meters.
Please read this manual carefully to ensure proper and safe use of the product.

Considerations

Operation Restrictions

• This product shall be used only for cleaning the ground surface in a residential house, but not for outdoors, another surface (e.g. couch) or commercial or industrial environment.
• Do not use this product in an environment without guardrails, such as a duplex, open balcony, and top of furniture.
•  Do not use this product in temperatures higher than 40℃ or lower than 0 or on the ground surface with any liquid or viscous matter.
•  Before operating this product, handle any wire/cable on the ground surface to avoid it being wound by the main machine.
• Remove any fragile articles and sundries on the ground surfaces, such as vases or plastic bags, to avoid it from being impacted and damaged by the main machine.
• Do not allow any person with a physical, mental or sensual disorder (including children) to use or operate this product.
• Do not allow children to play with the main machine. Keep children or pets staying away from the main machine during operation.
•  Do not place any object or sit on the main machine which is stationary or in movement.
• Do not use this product to clean any object which is burning (e.g. burning cigarette end).
• Do not use this product for cleaning the carpet.
• Do not use this product to suck up any hard or sharp object, such as scrap, glass, and iron nails.
•  Do not handle this product by the protective cover of laser radar as a handle. Be sure to clean the main machine and charging dock only when this product is power-off or the power supply is disconnected.
• Do not splash any liquid into this product, except the automatic dirt disposal, which can be cleaned.
• Do not put the main machine upside down, and do not place laser radar on the ground.
• Do not use the vacuum-mop to clean the carpet.
• Use this product by following the instructions or quick start guide. The user shall be responsible for any loss or injury resulting from improper use.

Bakery and Charging

• Do not use any third-party battery, power adapter or charging dock.
•  Do not use any non-rechargeable battery.
• Do not dismantle, repair, refit the battery or charging dock.
• Do not place the charging dock close to any heat source, for example, the heating radiator, nor use wet cloth or liquid to clean any part of this product.
• Do not throw any waste battery randomly. It is recommended to have any specialist agency dispose of it.
• To transport this product, be sure to power it off and use the original packaging box to provide protection for it.
• If this product is to be idle for a long time, charge the bakery to full level and store it at a dry and cool location. Recharge it at least monthly to avoid damage to the battery.
•  Use a proper tool to remove the baery. First, remove the screw on the boom cover, and then remove the cover, unplug the battery connecting terminal and take the battery out. Before disposing of the robot, you have to take the battery out of it. When removing the battery, the robot must be powered off.
  This product is in compliance with Class-1 laser safety standards under IEC60825-1:2014, and will not generate laser radiation hazardous to humans.

Product Introduction

Main machine and sensor

2-in-1 Dust Compartment with Water Tank

Automatic dirt disposal (Two-in-one for dust collection and charging)

Instructions on Installation

1. Install the automatic dirt disposal
(1) Place automatic dirt disposal on flat floor near the wall, and connect the plug to an approved socket and switch the power supply on.

Operation Instructions

1. Switch on/off
The long press power button for 3 seconds to switch the machine on/off. Power LED indicator flashes slowly for 4 seconds and then lights on constantly in blue color, and the cleaner in standby. Upon start-up, there is a tone for prompt.
When cleaner stays still, long-press the power button for 3 seconds to switch it off.
The power LED goes out, and a voice prompt is given. The cleaner will sleep if being idle for more than 20 minutes. In sleep status, shorting press any button will wake it up.
Tips: During recharging, the robot cannot be switched off or sleep.

2. Sweeping
In power-on status, short press the button with the voice prompt “start global cleaning”.
During cleaning, short press the button to cease sweeping.
Tips: At a low battery level, the sweeping function cannot be started.

3. Automatic/manual rechargin g
Upon the end of sweeping, a voice prompt “cleaning finished and recharging started” is given, and the vacuum-mop starts recharging. In case of a low battery level during sweeping, the vacuum-mop will start recharging automatically.

4. Refilling tank or cleaning mop half-way
Short press button to pause the vacuum-mop; remove mopping module, refill the tank or clean the mop; re-mount the mopping module and short press the button again to resume sweeping.

5. Network configuration and firmware update
Download App by scanning the QR code on the machine and resetting WiFi by following the tips on APP.
You can query or update the firmware on App. During updates make sure the machine is being charged with a battery level, not below 60%. For more
details refer to instructions in the App.
Aer downloading, configure network by following tips on APP. Aner connecting the machine to the network, you can start sweeping or
scheduled cleaning remotely on App.

6. Fault
In case of a fault in the vacuum-mop, audible and visual alarms will be given with a power LED indicator flashing in red. For more details refer to Trouble Shooting.
The vacuum-mop will sleep automatically when being idle for 10 minutes in case of fault.

Operation Instructions
(1) Place the vacuum-mop on flat floor indoors. Remove the limit protector at both sides of the bumper.

(2) Press the Dust Compartment release button to remove the 2-in-1 Dust Compartment with Water Tank. For the initial use, there may be very lile water in the tank, which is
a residual test sample and at normal condition, and you can use it at ease.

(3) Soak the mop with water and attach it to the magic tape band and tighten it. Inject water through the inlet, and tighten the cover.

(4) Mount the 2-in-1 Dust Compartment with Water Tank into the machine.

(5) Long press button for 3 seconds to switch the vacuum-mop on, and then short press button to recharge it. The vacuum-mop will be ready for operation when recharged fully.

Note:
1. The robot will return to the automatic dirt disposal base aner operate for more than 1 Minute and start the clear-up process automatically. During dust collection an arrow flashes in green color on the screen.
2. The robot cannot be switched on in case of a low battery level. In such a case, first recharge it.
3. In case of low baer level during sweeping, the robot will go to the charging dock for recharging automatically, and then return to the interruption point to resume sweeping.

How to connect to Wi-Fi

This product works with Mi Home/Xiaomi Home app *. Control your device, and interact it and other smart home devices with Mi Home/Xiaomi Home app.

Scan the QR code to download and install the app. You will be directed to the connection setup page if the app is installed already. Or search “Mi Home/Xiaomi Home” in the app store to download and install it.

Open Mi Home/Xiaomi Home app, tap “+” on the upper right and then follow prompts to add your device.

• The app is referred to as the Xiaomi Home app in Europe (except for Russia). The name of the app displayed on your device should be taken as the default.
  Note: The version of the app might have been updated, please follow the instructions based on the current app version.
  Reset Wi-Fi
  When your router is replaced or the Wi-Fi password is changed, you have to reset Wi-Fi settings by holding both and keys for 5 seconds till the Wi-Fi indicator light flashes in blue color and a voice prompt is given, indicating that the Wi-Fi settings are reset successfully.

Maintenance

2-in-1 Dust Compartment with Water Tank
(1) Press the Dust Compartment release button and pull the tank out to remove it.

(2) Release the Dust Compartment clamp to remove the filter screen clamp.

(4) Clean the filter screen and clamp with a cleaning brush.

(5) Fill the automatic dirt disposal with water, shake it and then empty it. Repeat this process till it is clean.

(6) Turn the tank over and remove mop for cleaning or replace it.

Tips:
Clean the mop regularly, since contaminated mop will impair sweeping
performance.
Be sure to remove the mop and clean it, and then dry it by twisting. Do not clean it with it mounted to tank, or otherwise, wastewater may block
the filter element.
It is recommended to replace the main brush every 6-12 months to ensure proper cleaning performance.

Cleaning main brush
The main brush is consumable and shall be cleaned weekly. It is recommended to replace main brush every 6-12 months to ensure proper cleaning performance.
(1) Turn cleaner over, remove main brush cover and the brush by pressing the clamp on the cover.
Note: Avoid collision when turning it over to avoid damage to laser radar.

(2) Cut off hairs around the brush with knife, and clean the main brush with the other end of the knife.

(3) Mount the main brush and main brush cover and lock the clamp.

Clean/replace side brush
(1) Remove screws fixing side brush with a screwdriver, and remove the side brush.

(2) Mount side rush is cleaning or replacing the side brush.

Tips: It is recommended to replace side brush every 3-6 months to ensure proper cleaning performance.

Replace dust bag
In case that the FULL DUST BAG icon flashes in orange color on the screen or a message is given on the App when the dust bag is full, please replace the bag immediately. When the dust bag is in normal operation, the icon keeps flashing in green and white colors.

Clean dust duct
In case that the FULL DUST BAG icon is still in orange color even aner the bag is replaced, it is recommended to disconnect the power plug, turn the charging pile upside down to check whether the dust duct is blocked by any foreign matter.
If dust duck is blocked, remove the duct cover with a screwdriver, as shown below.
Remove any foreign matter.
Note: Do not dismantle it with excessive force. Aer finishing clear-up, mount it again in place. ![VIOMI Robot Vacuum S9 UV Automatic Dirt Disposalal

• Clean dust duct](https://manuals.plus/wp-content/uploads/2021/12/VIOMI- Robot-Vacuum-S9-UV-Automatic-Dirt-Disposalal-Clean-dust-duct-300x215.png)

Maintenance of ba<ery
The vacuum-mop contains a built-in high-performance rechargeable lithium-ion bakery. To maintain adequate battery performance, keep it recharged regularly.
If the vacuum-mop is idle for a long period, switch it off and recharge it once every three months to avoid damage due to over-discharging.

Clean sensor
It is recommended to weekly clean each sensor with clean and so cloth to ensure proper cleaning performance.
Robot vacuum:
Cliff sensor × 4
IR sensor × 3
Charging electrode × 2
PSD detector × 1

Automatic dirt disposal charging dock:
IR lens × 2
Automatic dirt disposal charging probe × 2

Specifications

Main machine

Name| Viomi Robot Vacuum S9 UV-Automatic Dirt
Disposal
---|---
Model number| V-RVCLMD28D / V-RVCLMD28C
Dimensions| φ350mm×98mm
Rated voltage| 14.4V
Rate power| 50W
Battery capacity| 5200mAh
Wireless Connectivity| Wi-Fi IEEE 802.11b/g/n 2.4GHz

Automatic dirt disposal

This product is in compliance with the Class-1 laser safety standard under IEC60825-1:2014, and will not generate laser radiation hazardous to humans.

Trouble Shooting

remove any foreign ma<er around laser radar, or relocate the Vacuum-Mop and restart it.
Error #2. Clean the cliff sensor and relocate the cleaner.| Clean the cliff sensor and try again (for more details refer to the user manual).
Error #3. A strong magnetic field is detected. Relocate the cleaner and try again.| Relocate the Vacuum-Mop and try again.
Error #4. Check the collision sensor and remove any foreign object on it.| Try to press the bumper strip and remove any foreign ma<er, and then restart the Vacuum-Mop.
Error #5. The Vacuum-Mop is at an abnormal temperature. Stop operating till the normal temperature is recovered.| The Vacuum-Mop is in too high or low a temperature. Stop operating till the normal temperature is recovered.
Error #6. Charging fails. Please clean the charging contact.| Check the adapter, or check whether the automatic dirt disposal is at a horizontal position. Switch off the Vacuum-Mop and the automatic dirt disposal, clean their metal contacts.
The automatic dirt
disposal fault prompt| Solution
---|---
Error #1. The dust bag is not mounted. The text “Full bag” is given and the icon flashes.| Mount dust bag in place.
Error #2. The blower fails, The text is given, and the icon flashes.| Check whether the air duct is blocked, and contact a8 er-sales service for troubleshooting.

FAQ

charging dock and try again. Too low (below Ot) or high (above 50 C) ambient temperature.
The sweeping function fails.| Low ba< very level. Keep the machine close to the charging dock and try again.
The charging function fails.| Too many barriers around the charging dock. Place charging dock in an unblocked area. The main machine is too far from the charging dock. Place the main machine near the charging dock and try again.
The machine operates improperly.| Power it off and then power it on again.
The cleaning operation is noisy.| The main brush, side brush or le8/right caster is damaged by a foreign object. Power off the machine and remove the foreign object.
Cleaning performance deteriorates or dust drops.| The automatic dirt disposal is full of dust. Please empty the collector.

The filter component is blocked. Please clean it. The main brush is damaged by any foreign object. Please clean the main brush.

Wi-Fi connection is unavailable.| Weak Wi-Fi signals. Make sure the robot is in proper coverage of Wi-Fi signals.

Wi-Fi connection fails. Reset the Wi-Fi connection and download the latest App and try again.

Breakpoint resume.| Make sure non-disturbance mode is not activated, which will disable proceeding at the breakout point.

Proceeding at the breakout point is

unavailable when the machine is being charged.

The Vacuum-Mop fails to return to the charging dock a8er fixed point cleaning or displacement.| As the Vacuum-Mop will re-generate a map a8er fixed-point cleaning or being displaced by a long distance, it may fail to locate a charging dock for charging. In such a case, place the machine onto the charging dock manually.
Charging fails.| Make sure there is sufficient spaces around the charging dock, and there is no dust or blockage on the surface of the electrode of the charging dock.
Scheduled cleaning fails.| Make sure the machine has been connected to the network, as disconnec­tion from the network will fail sync and scheduled cleaning task.
The Vacuum-Mop is always offline.| Make sure the machine is connected to the network successfully, and always within the coverage of Wi-Fi.
The Vacuum-Mop fails to be paired with a cell phone.| Make sure both the charging dock and main machine are within the coverage of Wi-Fi and good signals, and then reset the Wi-Fi connection for pairing by following the instructions in the manual.

Manufactured by: Foshan VIOMI Electrical Technology Co., Ltd. (a Mi Ecosystem company)
Address: 2nd Floor, No.1 Building And 4th Floor of No.7 Building, North of Four Xinxi Street, Lunjiao, Shunde, Foshan, Guangdong, P.R. China

www.viomi.com

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