Ruko U11PRO First Drone with Camera for Adults User Guide

June 12, 2024
Ruko

Ruko-LOGO

Ruko U11PRO First Drone with Camera for Adults

Ruko-U11PRO-First-Drone-with-Camera-for-Adults-PRODUCT

Product Information

The product is a drone called RUKO U11 Pro. It is designed for users aged 14 and above. The drone comes with a Quick Start Guide version 4.0. For technical support, users can contact the company at the following numbers and email:

  • Tech Support Phone (US): +1 888 892-0155 (Mon-Fri 7:00 AM – 7:00 PM PST)
  • Tech Support Phone (China): +86 19129317359
  • Email: rukofunnytoys@gmail.com.

Product Usage Instructions

  1. Download the Ruko Fly App on your mobile device.
  2. Charge the drone’s batteries using a charger with 5V/3A.
  3. Unfold the 4 arms of the aircraft.
  4. Unfold the remote controller and place your phone on the holder.
  5. Select an open flying area with a minimum height of 65ft.
  6. Remove the sponge sheet from the drone and install the battery. Press and hold the power button until the aircraft plays a startup sound. Long press the power switch for 3 seconds until the 4 indicator lights flash and then become steady.
  7. Connect your mobile device to the aircraft’s Wi-Fi network. Refer to the User Manual for more details.
  8. Open the Ruko Fly App and tap on the Control icon. Search for GPS automatically by tapping on the GPS3 button (the green light should be always on).
  9. To start the motors, push both joysticks to the 5 & 7 o’clock position for about 2 seconds.
  10. To take off, push up the left joystick. Make sure the drone is on level ground.
  11. To land, push down the left joystick.

For more detailed instructions, users can refer to the Flight Guide in the App or search for “Ruko U11 Pro First Flight” on YouTube. QR codes are also provided for additional technical and video support.

Common Problems and Solutions

Here are some common problems and their solutions:

  • Short battery life: Charge and discharge the battery three times or more using a charger with 5V/3A.
  • Flying in cold weather: In low temperatures, the lithium battery’s energy release is slowed down. Fly in warmer conditions.
  • Flying in windy weather: Windy weather accelerates power loss. Avoid flying in strong winds.
  • Video and photo pixels not 4K: Set the memory card to record in 4K@15fts in the SD card settings of the App.
  • Dim light when shooting: Find the best light angle for shooting to improve the shooting effect.
  • Your phone doesn’t support dual-band Wi-Fi: Use a phone that supports dual-band Wi-Fi to connect to the drone.
  • Wi-Fi connection issues: Some phones with high-security systems may treat the drone’s Wi-Fi as unsafe. Wait for a few seconds after connecting and make sure your phone treats it as a safe Wi-Fi network. If Wi-Fi still can’t be found, try refreshing the page.
  • GPS signal cannot be searched: If the drone is indoors or there is signal interference from tall buildings or trees, GPS signal may be weak or unavailable. It is recommended to fly the drone outdoors in an open area.
  • Pictures and videos cannot be saved in SD
    card:
    Check if the SD card is full. If so, delete some contents. Also, make sure the SD card is formatted with FAT32 as the file system and has a memory capacity of 32GB or less with a speed rating of over Class 10.

Download App

Ruko-U11PRO-First-Drone-with-Camera-for-Adults-FIG-1
\(1\)

Charge the Batteries

Ruko-U11PRO-First-Drone-with-Camera-for-Adults-
FIG-1 \(2\)

Unfold the 4 Arms of the AircraftRuko-U11PRO-First-Drone-with-Camera-for-
Adults-FIG-1 \(3\)

Unfold the Remote Controller

Ruko-U11PRO-First-Drone-with-Camera-for-
Adults-FIG-1 \(4\)

Put the Phone on the Holder

Ruko-U11PRO-First-Drone-with-Camera-for-
Adults-FIG-1 \(5\)

Select an Open Flying Area

Ruko-U11PRO-First-Drone-with-Camera-for-
Adults-FIG-1 \(6\)

Automatically Pair the Remote Controller with the Aircraft

Ruko-U11PRO-
First-Drone-with-Camera-for-Adults-FIG-1 \(7\)

  1. Remove the sponge sheet, then install the battery.
  2. Press and hold the button until the Aircraft plays startup sound.
  3. Long Press power switch for 3 seconds until the 4 indicator light flash

Once successfully paired, 4 indicator light flashing change to indicator light is always on.

Connect to Wi-Fi

  • Connect the mobile device to the Aircraft’s Wi-Fi and enter the App operation page. Please refer to User Manual for more details.

Search for GPS AutomaticallyRuko-U11PRO-First-Drone-with-Camera-for-
Adults-FIG-1 \(10\)

Tips:

  1. The searching time depends on the flight environment.
  2. If unsuccessful, the motors can’t be started.
  3. Once the GPS 3 the green light of the drone is always on.

Start the Motors

  • Push joysticks to 5 & 7 o’clock position.

( About 2 seconds )Ruko-U11PRO-First-Drone-with-Camera-for-Adults-FIG-1
\(10\)

Take off

  • Push up the left joysticks.Ruko-U11PRO-First-Drone-with-Camera-for-Adults-FIG-1 \(12\)

Landing

  • Push down the left joysticks

NEW TO FLYING DRONES?Ruko-U11PRO-First-Drone-with-Camera-for-Adults-FIG-1
\(14\)

Common Problems and Solutions

Question Reason Solutions

Short battery life

| The drone was not be charged when you received it| Please use a charger with 5V/3A to charge and discharg it three times or more

Flying in cold weather

| In low temperatures, the chemical reaction of the lithium battery is slowed down and the energy cannot be fully released
Flying in windy weather| Flying in windy weather will accelerate

power loss

Video and photo pixels are not 4K

| The memory card setting is not set to 4K| In the upper right corner of the APP, enter the SD card and set it to 4K@15fts.
Dim light when shooting| Find the best light angle when shooting, and the shooting effect will be better.

Wi-Fi can’t be found or connected

| Your phone doesn’t support

dual-band Wi-Fi

| Change to another phone which supports

dual-band Wi-Fi

Your phone has a high-security system and treats it as unsafe Wi-Fi, refuse to connect| For android phones, please wait for seconds after connecting with the drone’ s Wi-Fi,if there is any, make sure your phone treats it

as safe Wi-Fi to connect it.

Wi-Fi still can’t find after turn on the power| The Wi-Fi connect speed depends on reaction speed of the phone, please try to

refresh the page

GPS signal can not be searched

| The drone flies indoors

(not recommended)

| Recommend to fly the drone outdoors
There is signal interference around, such as tall buildings

and trees

| Go to the another open-air area to fly the drone

Pictures and videos can not be saved in SD card

| The card memory is full| Delete the contents of the SD card

Use other formats and unsuitable SD card

| Format the memory card and select FAT32

as the file system at the same time

Choose the SD card memory is 32G or less,

and the speed is over Class 10

The drone cannot return to home or drift

|

The GPS mode was turned off

| Please check the GPS lights on remote

control whether is off

Please check it whether has GPS signal

notification of closing on APP

Turn on GPS mode when flying outdoors, Smart RTH and low battery RTH can’t be

used

The drone can’t take off after unlocking

|

Do not search GPS signals successfully

| Please go to an open area to fly it
Search GPS signal again
It does not switch to the indoor mode if you are indoor| Turn off GPS mode and switch to indoor mode(not recommended)
Can’t take off after replacing propeller or flip over when taking off|

The propellers are installed incorrectly

|

Please install the propellers according to the marks in the drone arm

Question Reason Solutions

The drone will rise automatically

| The default altitude settings of Smart RTH and Low RTH is 20

meters

| Notice: The drone will automatically rise to 20 meters to return and then land

When below the default altitude

The drone flies unstablely

| Fly the drone in a windy weather| Adjust to high-speed mode to fly the drone
Do not fly the drone under windy weather

The drone does not do a right calibration

|

Please find the calibration function in the APP for Compass and Acc calibration

Turned off GPS mode, Flying altitude was lower

| Flight altitude greater than than 9 ft, less than 9 ft affected by air currents, It is ecommended to fly outdoors in GPS mode

with good GPS signal

There is no picture on the APP

| It does not connect to the Wi-Fi successfully| Connect to Wi-Fi Successfully, complete network settings

Image transmission got stuck

| There has signal interference

in the flight environment

| It is recommended to fly in an open area

with little wireless signal interference

The device runs too many programs to reduce the performance of the mobile device

Signal direction is not aligned

| Close another running program of the mobile device to get the best performance of the

mobile device

Please keep the remote control and phone pointing in the same direction as the drone

during flight

Transmitter and phone signals need to be

aligned with the drone

Ruko Tech Support:  https://rukotoy.com/support-drones.
This User Manual is subject to change without notice. You can check the recently updated version of “User Manual” on Ruko’s official website https://rukotoy.com/support-drones.
If you have any questions or suggestions about the User Manual, please contact us via the following email: rukodrone@gmail.com. Ruko is a trademark of Shenzhen Ruike Innovation Technology Co.,Ltd Copyright 2023 Ruko All Rights Reserved.

CONTACT

CONTACT US FOR MORE TECH SUPPORT

References

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>

Related Manuals