dyson HD04 Supersonic Professional Edition User Manual

: June 6, 2024
: dyson

Table of Contents

HD04
IMPORTANT SAFETY INSTRUCTIONS
- BEFORE USING THIS APPLIANCE READ ALL INSTRUCTIONS AND CAUTIONARY
READ AND SAVE THESE INSTRUCTIONS

dyson HD04

HD04

Thank you for buying the Dyson Supersonic™ hair dryer Professional
To read your manual in English go to page 4.

IMPORTANT SAFETY INSTRUCTIONS

BEFORE USING THIS APPLIANCE READ ALL INSTRUCTIONS AND CAUTIONARY

MARKINGS IN YOUR USER MANUAL AND ON THE APPLIANCE.

When using an electrical appliance, basic precautions should always be followed, including the following:

WARNING

THE APPLIANCE, FILTER AND ATTACHMENTS CONTAIN MAGNETS.
1. Keep away from pacemakers, defibrillators, credit cards and electronic storage media.

WARNING

THESE WARNINGS APPLY TO THE APPLIANCE, AND ALSO WHERE APPLICABLE, TO ALL TOOLS, ACCESSORIES, CHARGERS OR MAINS ADAPTORS.

TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY:

2. This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or reasoning capabilities, or lack of experience and knowledge, only if they have been given supervision or instruction by a responsible person concerning use of the appliance in a safe way and understand the hazards involved. Cleaning and user maintenance shall not be made by children without supervision.
3. Do not allow to be used as a toy. Close attention is necessary when used by or near children. Children should be supervised to ensure that they do not play with the appliance.
4. If the supply cable is damaged, it must be replaced or repaired by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
5. This appliance has a non-self resetting thermal cut-out safety device to prevent overheating. If your appliance cuts out, unplug it from the mains supply socket and leave to cool.

dyson HD04 - Warning 3 dyson HD04 - Warning 4

6. WARNING: Do not use this appliance near bathtubs, showers, basins or other vessels containing water.
7. CAUTION: In order to avoid a hazard due to inadvertent resetting of the thermal cut-out, this appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility company, or plugged into any socket where the electrical supply is unstable or likely to be turned off.
8. When the appliance is used in a bathroom, unplug it after use since the proximity of water presents a hazard even when the appliance is switched off. For additional protection when the appliance is used in a bathroom, it is recommended that a Residual Current Device (RCD), with a residual operating current not exceeding 30mA is installed in the electrical circuit supplying the bathroom. Contact a qualified electrical installer for advice.
9. Do not use the appliance for any purpose other than drying hair.
10. Do not handle any part of the plug or appliance with wet hands.
11. Do not unplug by pulling on the cable. To unplug, grasp the plug, not the cable. Do not use with an extension lead.
12. Do not stretch the cable or place the cable under strain. Keep the cable away from heated surfaces and do not wrap the cable around the appliance.
13. Do not use any lubricants, cleaning agents, polishes or air fresheners on any part of the appliance.
14. Contact the Dyson Helpline when a service or repair is required. Do not disassemble the appliance as incorrect reassembly may result in an electric shock or fire.
15. If the appliance is not working as it should, if it has received a sharp blow, if it has been dropped, damaged, left outdoors, or dropped into water, do not use and contact the Dyson Helpline.

READ AND SAVE THESE INSTRUCTIONS

dyson HD04 - Warning 5

The air exit, metal ring, attachments and area shaded in red may be hot during use. Allow them to cool before handling.

Thank you for buying the Dyson Supersonic™ hair dryer Professional

Activate your guarantee now

We don’t stop caring about our machines once they’re yours.

Even after your guarantee has ended, we’ll still be on hand to help.

Exclusive owner benefits

Free Dyson parts and labour

Hassle-free replacement

Your serial number can be found on the rating plate located on the cable label, towards the plug. Note your serial number for future reference on the back page of your User manual.

dyson HD04 - Bar Code

This illustration is for example purposes only.

In the box

Dyson Supersonic™ hair dryer Professional

dyson HD04 - Box Contents 1

Non-slip mat

dyson HD04 - Box Contents 2

Professional concentrator

dyson HD04 - Box Contents 3

Smoothing nozzle

Diffuser

dyson HD04 - Box Contents 5

Gentle air attachment

Filter

Functions

Airflow control
3 precise settings.
LEDs
Temperature control
4 precise heat settings.
Press and hold to deactivate heat and set style.
Power on/off
Sliding switch.
Cold shot
Press and hold to deactivate heat and set style.
Air inlet
Removable filter
Easy to remove for cleaning.

Attachments

Your Dyson Supersonic™ hair dryer Professional has magnetic styling attachments, for easy fitting and rotation during styling.

Heat shield technology keeps the surface of your styling attachments cool.

dyson HD04 - Attachments 1

Smoothing nozzle
Wide, smooth airflow for a smoother finish.

dyson HD04 - Box Contents 3

Professional concentrator
Fast, precise airflow that spans the length of your brush.

dyson HD04 - Box Contents 5

Diffuser
Diffused, even airflow to help define curls and reduce frizz. Recommended for use on the low temperature and flow settings.

Gentle air attachment
Gentle, cooler airflow for fine hair and delicate scalps.

LEDs

Settings

Flow

Fast
Medium
Gentle

Temperature

High
Medium
Low

No red LED Cool

Maximum operating temperature in normal working conditions: up to 105°C.
Maximum thermistor temperature at safety shut down: 145°C.

Diagnostics
The LEDs will flash continuously to let you know that your machine needs attention.

Clean the filter. Follow the instructions in the Maintaining performance leaflet or watch the video at dyson.com/mysupersonicstylist.

If all three red lights continue to flash contact the Dyson Helpline.

DO NOT TURN BACK ON

Using your Dyson machine
Please read the ‘Important safety instructions’ in your Dyson User manual before proceeding.

Looking after your Dyson machine

Do not carry out any maintenance or repair work other than that shown in your Dyson User manual or advised by the Dyson Helpline.
Always disconnect the plug from the mains before inspecting for problems. If the machine will not operate, first check the mains socket has an electricity supply and that the plug is properly inserted into the socket.

Disposal information

Dyson products are made from high grade recyclable materials. Recycle where possible.
Dispose of the exhausted filter unit in accordance with local ordinances or regulations.

Limited 2-year guarantee
Terms and conditions of the Dyson 2-year limited guarantee

What is covered

The repair or replacement of your Dyson machine (at Dyson’s discretion) if it is found to be defective due to faulty materials, workmanship or function within two years of purchase or delivery (if any part is no longer available or out of manufacture, Dyson will replace it with a functional replacement part).
This guarantee will only be valid if the machine is used in the country in which it was sold.

What is not covered
Dyson does not guarantee the repair or replacement of a machine where a defect is the result of:

Damage caused by not carrying out the recommended machine maintenance.
Accidental damage, faults caused by negligent use or care, misuse, neglect, careless operation or handling of the machine which is not in accordance with the Dyson User manual.
Use of the machine for anything other than the use it is designed for.
Use of parts not assembled or installed in accordance with the instructions of Dyson.
Use of parts and accessories which are not genuine Dyson components.
Faulty installation (except where installed by Dyson).
Repairs or alterations carried out by parties other than Dyson or its authorised agents.
Normal wear and tear (e.g. fuse etc.).
If you are in any doubt as to what is covered by your guarantee, please contact Dyson.

Summary of cover

The guarantee becomes effective from the date of purchase (or the date of delivery if this is later).
You must provide proof of (both the original and any subsequent) purchase/delivery before any work can be carried out on your Dyson machine. Without this proof, any work carried out will be chargeable. Keep your receipt or delivery note.
All work will be carried out by Dyson or its authorised agents.
Any parts which are replaced by Dyson will become the property of Dyson.
The repair or replacement of your Dyson machine under guarantee will not extend the period of guarantee.
The guarantee provides benefits which are additional to and do not affect your statutory rights as a consumer.

Important data protection information
When registering your Dyson machine:

You will need to provide us with basic contact information to register your machine and enable us to support your guarantee.
When you register, you will have the opportunity to choose whether you would like to receive communications from us. If you opt-in to communications from Dyson, we will send you details of special offers and news of our latest innovations.
We never sell your information to third parties and only use information that you share with us as defined by our privacy policies which are available on our website at privacy.dyson.com.

MARKING OF THE PRESENCE CONDITION OF THE RESTRICTED SUBSTANCES

Equipment Name : Hair Dryer

Type : HD04

Designation

Unit| Restricted Substance and its chemical symbol
(Cd)

Cadmium

| (Pb)

Lead

| (Hg)

Mercury

| (Cr+6)

Hexavalent Chromium

| (PBB)

Polybrominated biphenyls

| (PBDE)

Polybrominated diphenyl ethers

External chassis, body| O| O| O| O| O| O
Internal wire & cable| O| O| O| O| O| O
Foam materials| O| O| O| O| O| O
Screws & nuts| O| O| O| O| O| O
Printed circuit board & components| O| –| O| O| O| O
Motor Assembly| O| –| O| O| O| O
Heater Matrix| O| –| O| O| O| O
Switch Assembly| –| O| O| O| O| O

Note 1: “O” Indicate that the percentage content of the restricted substance does not exceed the percentage of reference value of presence

Note 2: “-” indicates that the restricted substance corresponds to the exemption

Note 3: “Exceeding 0.1 wt%” and “exceeding 0.01 wt%” indicate that the percentage content of the restricted substance exceeds the reference percentage value of presence condition

dyson HD04 - Customer Care

Dyson customer care

If you have a question about your Dyson machine, call the Dyson Helpline with your serial number and details of where and when you bought the machine, or contact us via the Dyson website.

HK
pidcs@jebsen.com
(852) 2926 2300
www.dyson.hk

ID
cs.dyson@e-metrox.com
+62 21 2788 3555 (ext. 3222) |
+62 21 5082 2950
+62 81211761750 (Call & WhatsApp)
PT. Metrox Mekanika
Satrio Tower, 21st Floor
Jl. Prof. Dr Satrio Kav. C4
Kel. Kuningan Timur, Kec. Setiabudi
Jakarta 12950
www.dyson.co.id

KR
help@kr.dyson.com
1588 4253

MY
Dyson Helpline
+603 7969 1313
dysoncs@dancom.com.my
A-11-P1, Jaya One, 72A Jalan Universiti,
46200 Petaling Jaya, Selangor, Malaysia.
www.dyson.my

PH
Whiteplane Inc.
dysonservice@whiteplanetinc.com
21F Taipan Place, Emerald Avenue, Ortigas
Center, Pasig City, Philippines
+632 8451 1111
www.dyson.ph

SG
Dyson Customer Care
1800-3976674
www.dyson.com.sg
13 Stamford Road Capitol Piazza