PHILIPS FC6728 Cordless Stick Vacuum Cleaner
- June 6, 2024
- Philips
Table of Contents
PHILIPS FC6728 Cordless Stick Vacuum Cleaner
Important safety information
Read this important information carefully before you use the appliance and its accessories and save it for future reference. The accessories supplied may vary for different products.
Danger
- Never vacuum up water or any other liquid.
- Never vacuum up flammable substances.
- Never immerse the appliance or the adapter in water or any other liquid, nor rinse it under the tap.
Warning
- Check if the voltage indicated on the adapter corresponds to the local mains voltage before you connect the appliance.
- Always check the appliance before you use it. Do not use the appliance or the adapter if it is damaged. Always replace a damaged part with one of the original types
- The adapter contains a transformer. Do not cut off the adapter to replace it with another plug, as this causes a hazardous situation.
- This appliance can be used by children aged 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
- Always keep the magnetic charging disc away from very small children.
- The plug must be removed from the socket outlet before cleaning or maintaining the appliance.
- Unplug the adapter if you are not going to use the appliance for some time.
- When storing the appliance for more than a month (without usage or charging), make sure that the battery is charged to at least 50%. Storing the appliance with an empty battery may lead to irreversible damage to the battery.
- Also make sure that the adapter is unplugged when the appliance is stored.
- Do not let the motorized nozzle move over the mains cords of other appliances or other cables as this may cause a hazard.
- Keep loose clothing, hair and body parts away from the motorized brushes.
- Do not cover or block the ventilation openings when the appliance is operating.
- This product contains a rechargeable battery. The battery may only be replaced by a qualified service engineer.
- Do not open the appliance to replace the rechargeable battery.
- Take the appliance to an authorized Philips service center when you can no longer recharge it or when it runs out of power quickly.
- If the appliance is damaged, do not try to charge it.
- This vacuum cleaner is designed for household use only. Do not use this vacuum cleaner to vacuum up building waste, cement dust, ashes, fine sand, lime and similar substances. Never use the vacuum cleaner without any of the filters. This could damage the motor and shorten the life of the vacuum cleaner. Always clean all parts of the vacuum cleaner as shown in the user manual. Do not clean any parts with water and/or cleaning agents if this is not specifically shown in the user manual.
Caution
- Only charge the appliance with the adapter supplied. Only use 30V adapter ZD12D300050. The corresponding adapter number can be found on the adapter.
- During charging, the adapter becomes warm to the touch. This is normal.
- Do not plug in, unplug or operate the appliance with wet hands.
- Do not remove the adapter from the wall socket by pulling at the cord (Fig. 1). When you do not use the charging station for charging, always unplug the appliance by first detaching the magnetic charging disc from the underside of the appliance (Fig. 2).
- Always switch off the appliance after use and before you charge it.
- Never block the exhaust air openings at the back of the appliance during vacuuming.
- Do not clean the dust container and the dust container lid in the dishwasher. They are not dishwasher-proof.
- Do not clean the white material of the filter holder with a normal vacuum cleaner or a brush to avoid damage to the material.
- Do not clean the white material of the filter holder with water or any cleaning agent. This will damage the material.
- Always use the vacuum cleaner with the filter assembled.
- When you clean the washable sponge filter with water, make sure
- it is completely dry before you put it back into the filter holder and dust container. Do not dry the sponge filter in direct sunlight,
- on the radiator or in the tumble dryer. Do not clean the filter holder with water. This part is not washable.
- Replace the filter if it can no longer be cleaned properly or if it is damaged (see ‘Ordering accessories’).
- Never use any accessories or parts from other manufacturers or that Philips does not specifically recommend. If you use such accessories or parts, your warranty becomes invalid.
- Make sure that the appliance is installed with the charging station attached to the wall according to the instructions in the user manual.
- Be careful when you drill holes in the wall to attach the charging station, to avoid the risk of electric shock.
Battery safety instructions
-
Only use this product for its intended purpose and follow the general and battery safety instructions as described in this user manual. Any misuse can cause electric shock, burns, fire and other hazards or injuries.
-
To charge the battery, only use the detachable supply unit (ZD12D300050) provided with the product. Do not use an extension cord.
-
Charge, use and store the product at a temperature between 5 °C and 40 °C.
-
Always unplug the product when it is fully charged.
-
Do not burn products and their batteries and do not expose them to direct sunlight or to high temperatures (e.g. in hot cars or near hot stoves). Batteries may explode if overheated.
-
If the product becomes abnormally hot, gives off an abnormal smell, changes color or if charging takes much longer than usual, stop using and charging the product and contact your local Philips dealer.
-
Do not place products and their batteries in microwave ovens or on induction cookers.
-
This product contains a rechargeable battery that is nonreplaceable.
-
Do not open the product to replace the rechargeable battery.
-
When you handle batteries, make sure that your hands, the product and the batteries are dry.
-
To prevent batteries from heating up or releasing toxic or hazardous substances, do not modify, pierce or damage products and batteries and do not disassemble, short-circuit, overcharge or reverse charge batteries.
-
To avoid accidental short-circuiting of batteries after removal, do not let battery terminals come into contact with metal objects (e.g. coins, hairpins, rings).
-
Do not wrap batteries in aluminum foil. Tape battery terminals or put batteries in a plastic bag before you
discard them. -
If batteries are damaged or leaking, avoid contact with the skin or eye. If this occurs, immediately rinse well with water and seek medical care.
Electromagnetic fields (EMF)
This Philips appliance complies with all applicable standards and regulations
regarding exposure to electromagnetic fields.
Ordering accessories
To buy accessories or spare parts, visit www.philips.com/parts-and-
accessories or go to your
Philips dealer. You can also contact the Philips Consumer Care Center in your
country (see the international warranty leaflet for contact details).
Warranty and support
If you need information or support, please visit
www.philips.com/support or read the
international warranty leaflet.
Recycling
- This symbol means that this product shall not be disposed of with normal household waste (2012/19/EU) (Fig. 3).
- This symbol means that this product contains a built-in rechargeable battery which shall not be disposed of with normal household waste (Fig. 4) (2006/66/EC). Please take your product to an official collection point or a Philips service center to have a professional remove the rechargeable battery.
- Follow your country’s rules for the separate collection of electrical and electronic products and rechargeable batteries. Correct disposal helps prevent negative consequences for the environment and human health.
Removing the rechargeable battery
Only remove the rechargeable battery when you discard the product. Before you remove the battery, make sure that the product is disconnected from the wall socket and that the battery is completely empty.
Take any necessary safety precautions when you handle tools to open the
product and when you dispose of the rechargeable battery.
To remove the rechargeable battery, follow the instructions below.
- Disconnect the appliance from the wall socket and let it run until the motor stops.
- Remove the dust container from the appliance (Fig. 5).
- Undo the three screws that fix the battery holder to the housing of the appliance (Fig. 6).
- Pull the battery holder out of the appliance (Fig. 7).
Operating time
|
---|---
| XC8049, XC8047, XC8043| XC8045
Using the appliance with Turbo power mode| Up to 28 minutes| Up to 28 minutes
Using the appliance with Normal power mode (Setting 2)| Up to 35 minutes| Up
to 35 minutes
Using the appliance with Eco power mode (Setting 1)| Up to 70 minutes| Up to
60 minutes
User interface signals and their meaning
Troubleshooting
This chapter summarizes the most common problems you could encounter with the appliance. If you are unable to solve the problem with the information below, visit www.philips.com/support for a list of frequently asked questions or contact the Consumer Care Center in your country.
Problem | Possible cause | Solution |
---|---|---|
The appliance does not | When the battery is empty, | To charge the battery, |
connect the
work when I push the| the following icon flashes on| appliance to the charging
station or
slider.| the display:| attach the handheld vacuum cleaner
| | directly to the magnet on the charging
| | station (Fig. 9).
| You have to push the slider| Push the slider forward to setting 1 to
| forward to switch on the| switch on the appliance. Increase the
| appliance.| suction power further by pushing the
| | slider to setting 2 or select the Turbo
| | setting to clean very dirty patches at the
| | highest suction power.
The appliance has a lower| The filter and the cyclone are| Empty the dust
bucket. Clean the filter
suction power than usual.| dirty.| (Fig. 8) and the cyclone (Fig. 10). The
| filter light lights up after several hours of
use to indicate that you have to wash
the sponge filter. Make sure that you
wash the sponge filter at least once a
month if you use the appliance regularly.
Make sure that you remove any hair and
dirt that is stuck in the cyclone.
Problem| Possible cause| Solution
---|---|---
| You have not attached the| Make sure that you attach the dust
| dust container lid properly to| container lid to the dust container and
| the dust container or you| the dust container to the appliance
| have not attached the dust| properly.
| container properly to the|
| appliance. In both cases,|
| there will be a loss of suction|
| power.|
Dust escapes from the| The filter is dirty.| Clean the filter (Fig. 8). See
also the user
appliance.| | manual.
| The filter is not present in the| Make sure that the filter is in the
| appliance.| appliance and assembled correctly.
| Something is blocking the| Check the cyclone (Fig. 10) for objects
| cyclone.| stuck in it and remove any object that is
| | blocking the cyclone. Make sure that you
| | remove any hair and dirt that is stuck in
| | the cyclone.
| If dust falls out of the dust| Empty the dust container and attach the
| container, the dust container| dust container lid correctly.
| lid is probably not attached|
| properly to the dust|
| container.|
This icon flashes on the| The filter may be dirty.| We advise you to clean the
filter (Fig. 8).
display:| | If you cleaned the filter recently, you can
| | disregard this icon. To continue
| | vacuuming, switch the appliance off and
| | then on again.
The appliance does not| You selected a too high| Reduce the suction power by
choosing
move smoothly across the| suction power.| setting 1.
floor when I am cleaning a| |
carpet.| |
The brush does not turn| The brush is clogged with| Clean the brush with a
pair of scissors or
anymore.| hair or dirt.| by hand.
| The brush may stop turning| Switch off the appliance and then switch
| when it encounters too much| it back on again.
| resistance from high-pile|
| carpet.|
| You have not assembled the| Follow the instructions in the cleaning
| roller brush into the nozzle| chapter to slide the roller brush into the
| properly after cleaning.| nozzle properly. Secure the roller brush
| | inside the nozzle by snapping the
| | locking lever in place.
The LEDs in the nozzle do| You have not attached the| Attach the nozzle to the
appliance or
not come on.| nozzle to the tube or| handheld properly.
| appliance properly.|
Problem| Possible cause| Solution
---|---|---
The appliance is not| The magnetic connector is| Make sure that the magnetic
connector
charging.| not connected properly to| is connected properly to the charging
| the charging disk or the| disk and that the adapter is inserted into
| adapter is not inserted into| the wall socket properly.
| the wall socket properly.|
| You have not connected the| Make sure that you use the adapter
| adapter supplied.| supplied.
| | If you have checked the above and the
| | appliance still does not charge, take it to
| | a Philips service center or contact the
| | Consumer Care Center.
The mini Turbo brush does| The roller brush is blocked.| Remove hairs from the
brush with a pair
not function properly.| | of scissors (see user manual).
| The roller brush is blocked by| Keep the mini Turbo brush aligned with
| fabric or surfaces during| the surface and do not push the Turbo
| cleaning.| brush into soft surfaces.
| The roller brush is not| Make sure that roller brush and the mini
| properly inserted into the| Turbo brush are properly connected and
| mini Turbo brush.| that there is no gap between the parts
| | (see user manual).
When I use my vacuum| Your vacuum cleaner builds| Discharge the appliance by
frequently
cleaner I sometimes feel| up static electricity. The lower| holding the tube
against other metal
static electricity shocks.| the air humidity, the more| objects in the room
(for example the
| static electricity the| legs of a table or chair, etc.). You can
| appliance builds up.| also raise the air humidity level in the
| | room.
| You vacuumed up dust and| Empty the dust container and clean the
| dirt. This also causes static| filter (Fig. 8) according to the instructions
| electricity.| in the user manual.
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>