Dyson Cord-free Vacuum User Manual
- June 6, 2024
- dyson
Table of Contents
Dyson Cord-free Vacuum User Manual
Quick start
Setting up your language
Before using your machine, you will need to set up your preferred language
option.
You can continue to use your machine without setting up the language but you will be prompted each time you release the trigger.
To set up your language, tap the selection button to activate the screen.
Tap the Selection button to scroll through the language list to your preferred language. Press and hold the button until the countdown ends.
A green tick will appear on the screen to show your language selection is complete.
To cancel your selection, release the button during the countdown.
You can access a full list of available languages by selecting ‘More+’ from the language list.
Fully charge before first use
It is important to fully charge your machine before using for the first time
and after every use.
Power modes
Your machine has three power modes for different tasks. Change cleaning modes quickly using a single button.
Maximum run time, for longer cleans.
The optimum balance to clean all floors. Attach your High torque cleaner head to activate Auto mode, which automatically adapts power between carpets and hard floors.
Intensive cleaning for ground-in dirt.
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Thank you for choosing to buy a Dyson cord-free vacuum Activating your warranty
We don’t stop caring about our machines Your serial number can be found on
once they’re yours. your rating plate which is on the base of After activating
your free 2 year warranty, your machine. your Dyson cord-free vacuum will be
covered for parts and labour (excluding filters) for 2 years from the date of
purchase, subject to the terms of the warranty.
Even after your warranty has ended, we’ll still be on hand to help.
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Dyson Customer Care
If you have a question about your Dyson cord-free machine, call the Dyson
Helpline with your serial number and details of where and when you bought the
machine, or contact us through the Dyson website.
IMPORTANT SAFETY INSTRUCTIONS
BEFORE USING THIS MACHINE READ ALL INSTRUCTIONS AND CAUTIONARY MARKINGS IN THIS MANUAL AND ON THE MACHINE
When using an electrical appliance, basic precautions should always be followed, including the following:
WARNING
These warnings apply to the appliance, and also where applicable, to all tools, accessories, battery packs, chargers or mains adaptors.
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY:
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This Dyson machine is not intended for use by persons (including children) with reduced physical, sensory or reasoning capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the machine by a person responsible for their safety.
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Do not allow to be used as a toy. Close attention is necessary when used by or near children. Children should be supervised to ensure that they do not play with the machine.
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Use only as described in the Dyson User manual. Do not carry out any maintenance other than that shown in the manual, or advised by the Dyson Helpline.
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Suitable for dry locations ONLY. Do not use outdoors or on wet surfaces.
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Do not handle any part of the charger or machine with wet hands.
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Do not use with a damaged charger or cord.
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if the machine is not working as it should, if it has received a sharp blow, if it has been dropped, damaged, left outdoors, or dropped into water, do not use and contact the Dyson Helpline.
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Contact the Dyson Helpline when a service or repair is required. Do not disassemble the machine as incorrect reassembly may result in an electric shock or fire.
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Do not stretch the cord or place the cord under strain. Keep the cord away from heated surfaces. Do not close a door on the cord, or pull the cord around sharp edges or corners. Arrange the cord away from traffic areas and where it will not be stepped on or tripped over. Do not run over the cord.
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Do not use to pick up water.
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Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas where they or their vapours may be present.
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Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
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Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts. Do not point the hose, wand or tools at your eyes or ears or put them in your mouth.
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Do not put any objects into openings. Do not use where applicable, to all tools, accessories, battery with any openings blocked; keep free of dust, lint, packs, chargers or mains adaptors. hair and anything that may reduce airflow.
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Use only Dyson recommended accessories and replacement parts.
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Do not use without the clear bin and filter(s) in place.
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Unplug the charger when not in use for extended periods of time.
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Use extra care when cleaning on stairs.
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To prevent unintentional starting, keep your hands and fingers away from the trigger when changing tools. Carrying the machine with your finger on the trigger may risk starting the machine and invite accidents.
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Do not install, charge or use this machine outdoors, in a bathroom or within 10 feet (3 meters) of a pool. Do not use on wet surfaces and do not expose to moisture, rain or snow.
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Use only the Dyson charger Part Number 217160 or 270576 for charging this Dyson machine. It may create a risk of fire if a different charger is used for charging.
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Use only the Dyson Battery Part Number 355983 for this Dyson Appliance. Other types of batteries may explode, resulting in fire and causing injury to persons and damage.
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Disconnect the battery pack from the machine before cleaning, maintaining or storing the machine for extended periods of time.
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Do not use a battery pack or machine that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behaviour resulting in fire, explosion or risk of injury. Do not expose the battery pack or machine to fire or excessive temperatures. Exposure to fire or temperatures above 140°F (60°C) may cause explosion.
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When the battery pack is not in use, keep it away from other metal objects, like paper clips, coins, keys, nails, screws or other small metal objects, that can make a connection from one terminal to another. Shorting the battery terminals together may cause burns or a fire
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Do not modify or attempt to repair the appliance or the battery pack except as indicated in the instructions for use and care.
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Disconnect the battery pack from the appliance if the appliance is to be stored unused for a long time.
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The battery pack used in the appliance may present risk of fire if mistreated. Supply terminals are not to be short-circuited.
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Battery packs are to be removed from the appliance and safely disposed of in accordance with local ordinances or regulations.
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The battery pack is a sealed unit and under normal circumstances poses no safety concerns. In the unlikely event that liquid leaks from the battery pack, do not touch the liquid as it may cause irritation or burns, and observe the following precautions:
• Skin contact – can cause irritation. Wash with soap and water.
• Inhalation – can cause respiratory irritation. Expose to fresh air and seek medical advice.
• Eye contact – can cause irritation. Immediately flush eyes thoroughly with water for at least 15 minutes. Seek medical attention.
• Disposal – wear gloves to handle the battery pack and dispose of immediately, following local ordinances or regulations. -
Follow all charging instructions and please refer to changing your battery section for how to change the battery. Do not charge the battery pack or the machine outside of the temperature range specified in the instructions. Charging improperly or at temperature outside of the
specified range may damage the battery and increase risk of fire. To ensure maximum battery life, Dyson recommends the following:
• When not in use the machine should be stored at room temperature. Recommended range: 64°F (18°C) to 82°F (28°C).
• The ambient temperature range for operation and charging should be 50°F (10°C) to 86°F (30°C). -
FIRE WARNING – Do not place this machine on or near a cooker or any other hot surface and do not incinerate this machine even if it is severely damaged. The battery might catch fire or explode.
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FIRE WARNING – Do not apply any fragrance or scented product to the filter(s) of this machine. The chemicals in such products are known to be flammable and can cause the machine to catch fire.
READ AND SAVE THESE INSTRUCTIONS
This Dyson machine is intended for household use only
The screen
Settings menu
Control the settings on your machine using the Selection button. To enter the
settings menu, press and hold the button until the menu screen appears. Tap to
scroll through the options available.
Changing language
Follow the steps in the language set-up to change your language.
Change alert setting
Tap to scroll through the settings menu. Select the Alert menu option.
Scroll to select on or off. Hold the Selection button until the countdown ends
and a tick appears on the screen.
To cancel your selection, release the button during the countdown.
Exit settings menu
To exit the settings menu, tap to scroll through the settings menu. Select ‘Exit menu’
Low run time
Your machine will pulse three times and a low run time icon will appear on the
screen to alert you that your battery needs to be charged.
When your battery is empty, a final warning icon will appear on the screen.
Battery health
To get the best performance and life from your battery, use Eco or Auto/ Med mode.
Alerts
Alerts will appear on the screen when your machine needs your attention. A
filter icon will alert you when the filter isn’t fitted correctly or needs
cleaning. A blockage icon will alert you when a blockage needs removing from
your machine.
Charging and storing your machine
It’s important to fully charge your new machine before using it for the first time, and after every clean. This is because the battery and monitoring system’s algorithm ‘learns’ over time, and fully charging your machine helps it to more accurately calculate and display remaining run time.
Connect to the charger either directly or in the docking station.
The blue LEDs on either side of the battery will flash during charging.
When the battery is fully charged, both LEDs will light for 5 seconds.
Battery is charged when display shows battery at 100%.
Changing your battery
Where you have additional batteries, we recommend that you alternate the batteries to maintain even performance.
To remove a battery
Hold your hand under the battery to support it.
Press the battery release button and slide the battery off the handle.
Place the battery on charge.
To install a battery
Slide the battery onto the handle until it clicks securely in place.
Emptying the clear bin
Cleaning the filter
Looking for blockages
High torque cleaner head maintenance
Additional information
Please read the `Important safety instructions’ in the Dyson User manual
before proceeding.
Installing your docking station
- Unpack the docking station, charger and installation leaflet.
- Choose a suitable location for the docking station and make sure there is no pipework (gas, water or air), electrical cables, wires or ductwork directly behind the mounting location.
- Don’t locate the docking station near a heat source such as a cooker, radiator or in direct sunlight.
- Follow the instructions in the installation leaflet.
- Click the tools into place on the docking station.
- Place the machine into the docking station.
- Plug the charger into the mains electricity supply. Switch on (if necessary) to charge the battery.
It is important to fully charge your machine before using for the first time and after every use. The docking station must be mounted in accordance with regulations and applicable codes/ standards (state and local laws may apply). Dyson recommends the use of protective clothing, eyewear and materials when installing the docking station.
Using your machine
- Remove the machine from the docking station.
- Check that the underside of the cleaner head or tool is clean and free from foreign objects that may cause damage.
Before vacuuming your flooring, rugs and carpets, check the manufacturer’s recommended cleaning instructions. The brush bar on the machine can damage certain carpet types and floors. Some carpets will fuzz if a rotating brush bar is used when vacuuming. If this happens, we recommend vacuuming without the motorized floor tool and consulting with your flooring manufacturer.
Using your High Torque cleaner head
Your High torque cleaner head has a slider control to adjust the suction of
the cleaner head. To select the suction required, move the suction control
slider on top of the cleaner head. Maximum suction for ground in dust and
debris (+)
- For vacuuming durable floor coverings, hard floors and heavily soiled carpets and rugs. Suction for dust and debris (▲)
- For vacuuming of lightly soiled carpets, rugs and hard flooring.
- For vacuuming of large debris such as peanuts or rice. Suction for deep pile carpets and delicate flooring (-)
- For vacuuming deep pile carpets or rugs and any flooring on which you may experience greater resistance.
- For vacuuming of lightly soiled floors, including delicate flooring such as vinyl, parquet and lino.
Emptying the clear bin
- Empty as soon as the dirt reaches the MAX level don’t overfill. Using the machine when the dirt is above the MAX line may cause the dirt to reach the filter and more frequent maintenance will be required.
- Be careful not to pull the power trigger while the clear bin is open for emptying.
- Press the red wand release button and pull the wand away from the bin.
- To release the dirt:
- Hold the machine with the bin in a downwards position.
- Firmly push the red bin release button.
- The bin will slide down, cleaning the shroud as it goes.
– The bin base will then open.
- The bin base will not open if the red button is not pushed down all the way. To minimize dust/allergen contact when emptying, encase the clear bin tightly in a dust proof bag and empty. Remove the clear bin carefully from the bag. Seal the bag tightly and dispose.
Cleaning your clear bin
If it is necessary to clean your clear bin, empty the bin as shown in the
‘Emptying your clear bin’ section.
- Press the red button located on the bin runner to release the bin and slide the bin off the runner.
- Clean the clear bin with a damp cloth only.
- Make sure that the clear bin and seals are completely dry before replacing. To refit the clear bin:
- Insert the spine on to the bin runner.
- Close the clear bin by pushing the bin base upwards until the clear bin and bin base click into place. The clear bin isn’t dishwasher safe and the use of detergents, polishes or air fresheners to clean the clear bin isn’t recommended as this may damage your machine.
Looking for blockages
- This machine is fitted with an automatic cut-out. If any part becomes blocked, the machine may automatically cut out.
- The motor will pulse and the LCD screen will indicate that there is a blockage.
- Leave to cool down before looking for blockages.
- Be careful not to pull the power trigger while looking for blockages.
- Make sure any blockages are clear and all parts are refitted before using your machine.
- Beware of sharp objects when checking for blockages.
- Clearing blockages is not covered by your warranty.
- To check for blockages in the main body of your machine, remove the clear bin following the instructions in the ‘Emptying your clear bin’ section and remove any blockage.
- If you can’t clear an obstruction from the cleaner head, you may need to remove the brush bar. Use a coin to unlock the fastener, slide the brush bar out of the cleaner head and remove the obstruction. Replace the brush bar and securely tighten the fastener. Make sure it is fixed firmly before using your machine.
- Your machine has carbon fibber brushes. Take care if coming into contact with them, as they may cause minor skin irritation. Wash your hands after handling the brushes.
Washing the filter unit
Wash the filter unit at least once every month, or whenever the filter
maintenance indicator lights. The LCD display will alert you when the filter
unit needs washing. We recommend that you wash your filter at least once a
month or when your machine alerts you.
- Remove the filter unit by twisting it counter clockwise. Gently pull away from the machine.
- Gently tap the filter unit to remove any excess dust and debris before washing it.
- Wash the filter unit in cold water only: do not use detergent, or wash it in a dishwasher or washing machine.
- Wash the pleated paper element of the filter unit first; hold the filter unit under a cold water tap with the foam element downwards and run cold water over the pleated paper.
- Continue washing until the water runs clear.
- Wash the foam element of the filter unit next; hold the filter unit under a cold water tap with the foam element downwards so that dirty water does not contaminate the pleated paper element. Run cold water over the inside and outside of the foam element and squeeze the foam gently to expel the dirt.
- Continue washing until the water runs clear.
- Wash the outside of the filter unit. Then fill the unit with cold water, place your hands over the open ends and shake gently.
- Repeat washing the elements and outside of the filter unit until the water runs clear.
- Gently shake the filter unit to remove any excess water and leave to drain with the foam element end facing up.
- Leave the filter unit to dry completely in a dry environment with good airflow, for a minimum of 24 hours.
- Check that the filter unit is completely dry.
- To refit, return the filter unit to the main body and twist clockwise until it clicks into place. The filter unit may require more frequent washing if vacuuming fine dust or if use is mainly in Boost mode. Don’t put any part of your machine in a dishwasher, washing machine, tumble dryer, oven, microwave or near a naked flame.
Looking after your High torque cleaner head
- Turn the cleaner head upside down. Use a coin to turn the end cap a quarter anticlockwise until it clicks into the unlocked position.
- Slide the brush bar out of the cleaner head.
- Remove any hair, carpet fibres or other debris from the brush bar.
- Slide the brush bar back into the cleaner head.
- Turn the end cap a quarter turn until it clicks into the locked position.
Charging and storage
- This machine will switch off if the battery temperature is below 50°F (10°C). This is designed to protect the motor and battery. Do not charge the machine and then move it to an area with a temperature below 50°F (10°C) for storage purposes.
- To help prolong battery life, avoid recharging immediately after a full discharge. Allow to cool for a few minutes.
- Avoid using the machine with the battery flush to a surface. This will help it run cooler and prolong battery run time and life.
Battery safety instructions
- If the battery needs replacing, please contact the Dyson Helpline.
- Only use the charger, Part Number 217160 or 270576, to charge this machine.
Caution
The battery used in this device may present a risk of fire or chemical burn if
mistreated. Do not short contacts, heat above 140°F (60°C), or incinerate.
Keep away from children. Do not disassemble and do not dispose of in fire.
Disposal information
- Dyson products are made from high grade recyclable materials. Recycle where possible.
- The battery should be removed from the machine before disposal.
- Dispose of or recycle the battery in accordance with local ordinances or regulations.
- Dispose of the exhausted filter unit in accordance with local ordinances or regulations.
Dyson customer care
Thank you for choosing to buy a Dyson machine. Your Dyson machine will be
covered for parts and labor (excluding filters) for 2 years from the date of
purchase, subject to the terms of the warranty. If you have any questions
regarding your Dyson machine, visit
www.dyson.com/support for online help, general
tips and useful information about Dyson.
Alternatively, you can call the Dyson Helpline with your serial number and
details of where and when you bought the machine. If your Dyson machine needs
a repair, call the Dyson Helpline so we can discuss the available options.
If your Dyson machine is under warranty, and it is a covered repair, it will
be repaired at no cost. If your Dyson appliance needs a repair, call the Dyson
Helpline so we can discuss the available options.
If your Dyson appliance is under guarantee, and the repair is covered, it will
be repaired at no cost.
Any maintenance other than that shown in the manual or advised by the Dyson
Helpline, particularly the replacement of non-user-serviceable parts, should
be performed by an authorized Dyson service representative.
Please register as a Dyson machine owner
The warranty for this product is 2 years from the the date of purchase. Please
register your guarantee within 30 days of your purchase date. To help us
ensure you receive prompt and efficient service, please register immediately
after purchase. Please keep the receipt showing the date of purchase. To help
us ensure that you receive a prompt and efficient service, please register as
a Dyson machine owner. There are three ways to do this:
- Online at www.dyson.com
- Telephone the Dyson Helpline on 1-855-533-1098.
- Complete the enclosed Form and mail it to us. By registering online or by phone you will:
- Protect your investment with a five year parts and labor warranty
- Receive helpful tips on using your machine.
- Be the first to hear about our latest inventions.
- Registering only takes a few minutes and all you need is your serial number.
Limited 2-year warranty
Terms and conditions of the Dyson 2-year limited warranty
What is covered
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Your Dyson machine is warranted against original defects in materials and workmanship for a period of two years from the date of purchase, when used for normal purposes in accordance with the Dyson User manual. Please retain your proof of purchase. If you do not have your proof of purchase, your warranty will start 90 days after the date of manufacture, according to Dyson’s records. This warranty provides, at no extra cost to you, all labor and parts necessary to ensure your machine is in proper operating condition during the warranty period. The replacement of any part of your machine under warranty will not extend the period of warranty; however, your warranty will be extended for any time your machine is being repaired or retained for work being performed under the warranty. Any parts which are returned to Dyson will become the property of Dyson.
Please call the Dyson Helpline on 1-855-533-1098 for more information. -
This warranty will only be valid if the appliance is used in the country in which it was sold.
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Where this machine is sold within the EU, this warranty will only be valid (i) if the appliance is used in the country in which it was sold or (ii) if the appliance is used in Austria, Belgium, France, Germany, Ireland, Italy, Netherlands, Spain or the United Kingdom and the same model as this appliance is sold at the same voltage rating in the relevant country.
What is not covered
Dyson shall not be liable for costs, damages or repairs incurred as a result
of, due to, or from:
- Purchases of machines from unauthorized dealers.
- Careless operation or handling, misuse, abuse and/or lack of maintenance or use not in accordance with the Dyson User manual.
- Use of the machine other than for normal domestic purposes within the United States, e.g. for commercial or rental purposes.
- Use of parts not in accordance with the Dyson User manual.
- Use of parts and accessories other than those produced or recommended by Dyson.
- External sources such as weather, electrical outages or power surges.
- Repairs or alterations carried out by unauthorized parties or agents.
- Clearing blockages from your machine or washing of the filter(s).
- Normal wear and tear, including normal wearing parts, such as the clear bin, filter, brush bar, and power cord (or where external damage or abuse is diagnosed), carpet or floor damage due to use not in accordance with the Dyson User manual or failure to turn the brush bar off when necessary.
- Reduction in battery discharge time due to battery age or use (where applicable).
- Damage as a result of use not in accordance with the rating plate.
- Use of this machine on rubble, ash, plaster, drywall, liquids, or wet surfaces.
- Additionally, this limited warranty does not apply to any machine that has had the serial number altered or removed.
Summary of cover
- The warranty becomes effective from the date of purchase (or the date of delivery if this is later).
- You must provide proof of (both the original and any subsequent) delivery/purchase before any work can be carried out on your Dyson machine. Without this proof, any work carried out will be chargeable. Keep your receipt or delivery note.
- All work will be carried out by Dyson or its authorized agents.
- Any parts which are replaced by Dyson will become the property of Dyson.
- The repair or replacement of your Dyson machine under warranty will not extend the period of warranty; however, your warranty will be extended for any time your machine is being repaired or retained for work being performed under the warranty.
- The warranty provides benefits which are additional to and do not affect your statutory rights as a consumer.
Important data protection information
When registering your Dyson machine:
- You will need to provide us with basic contact information to register your machine and enable us to support your warranty. Failure to register will not diminish your warranty rights.
- When you register, you will have the opportunity to choose whether you would like to receive communications from us. If you opt-in to communications from Dyson, we will send you details of special offers and news of our latest innovations.
- We never sell your information to third parties and only use information that you share with us as defined by our privacy policies which are available on our website at privacy.dyson.com.
Conformity information
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation. This equipment has
been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the
following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Machine information
Please note: small details may vary from those shown
Dyson customer care
If you have a question about your Dyson machine, contact us via the Dyson
website or call the Dyson Helpline with your serial number and details of
where and when you bought the machine.
Dyson contact details
Website: www.dyson.com
Dyson Helpline: 1-855-533-1098
Distributed by Dyson, Inc. 1330 West Fulton Street, 5th Floor, Chicago, IL
60607 © 2018 Dyson
Warranty form
3 easy ways to register your 2-year limited warranty