EZVIZ CS-CV310 C3X Dual-Lens Pro Wi-Fi Outdoor Security Camera User Guide
- June 6, 2024
- ezviz
Table of Contents
EZVIZ CS-CV310 C3X Dual-Lens Pro Wi-Fi Outdoor Security Camera
COPYRIGHT © Hangzhou EZVIZ Software Co., Ltd.. ALL RIGHTS RESERVED.
Any and all information, including, among others, wordings, pictures, graphs
are the properties of Hangzhou EZVIZ Software Co., Ltd.
(hereinafter referred to as “EZVIZ”). This user manual (hereinafter referred
to as “the Manual”) cannot be reproduced, changed, translated, or distributed,
partially or wholly, by any means, without the prior written permission of
EZVIZ. Unless otherwise stipulated, EZVIZ does not make any warranties,
guarantees or representations, express or implied, regarding to the Manual.
About this Manual
The Manual includes instructions for using and managing the product.
Pictures, charts, images and all other information hereinafter are for
description and explanation only. The information contained in the Manual is
subject to change, without notice, due to firmware updates or other reasons.
Please find the latest version in the website
(http://www.ezvizlife.com).
Revision Record
New release – January, 2019
Trademarks Acknowledgement
, , and other EZVIZ’s trademarks and logos are the properties of EZVIZ in
various jurisdictions. Other trademarks and logos mentioned below are the
properties of their respective owners.
Legal Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH
ITS HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND
ERRORS, AND EZVIZ MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT
LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR
PURPOSE, AND NON INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL EZVIZ, ITS
DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL,
CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS,
DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA
OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF EZVIZ
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL EZVIZ’S
TOTAL LIABILITY FOR ALL DAMAGES EXCEED THE ORIGINAL PURCHASE PRICE OF THE
PRODUCT.
EZVIZ DOES NOT UNDERTAKE ANY LIABILITY FOR PERSONAL INJURY OR PROPERTY DAMAGE
AS THE RESULT OF PRODUCT INTERRUPTION OR SERVICE TERMINATION CAUSED BY: A)
IMPROPER INSTALLATION OR USAGE OTHER THAN AS REQUESTED; B) THE PROTECTION OF
NATIONAL OR PUBLIC INTERESTS; C) FORCE MAJEURE; D) YOURSELF OR THE THIRD
PARTY, INCLUDING WITHOUT LIMITATION, USING ANY THIRD PARTY’S PRODUCTS,
SOFTWARE, APPLICATIONS, AND AMONG OTHERS.
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE
WHOLLY AT YOUR OWN RISKS. EZVIZ SHALL NOT TAKE ANY RESPONSIBILITES FOR
ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER
ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS;
HOWEVER, EZVIZ WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.SURVEILLANCE
LAWS AND DATA PROTECTION LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT
LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT
YOUR USE CONFORMS TO THE APPLICABLE LAW.
EZVIZ SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH
ILLEGITIMATE PURPOSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THE ABOVE AND THE APPLICABLE LAW, THE
LATTER PREVAILS.
Package Contents
Wi-Fi
Camera
Drill Template
|
Screw Kit
|
Waterproof Kit
Power
Adapter
|
Regulatory Information
|
Quick
Start Guide
Basics
Name
LED Indicator
Description
- Solid Red: Camera starting up.
- Slow-flashing Red: Wi-Fi connection failed.
- Fast-flashing Red: Camera exception (e.g. Micro SD card error)
- Solid Blue: Video being viewed in the EZVIZ app.
- Slow-flashing Blue: Camera running properly.
- Fast-flashing Blue: Camera ready for Wi-Fi connection.
Get the EZVIZ app
- Connect your mobile phone to Wi-Fi using your 2.4GHz network.
- Search for “EZVIZ” in App Store or Google Play(TM).
- Download and install the EZVIZ app.
- Launch the app, and register an EZVIZ user account.
Setup
Follow the steps to set your camera:
- Power on your camera.
- Log in to your EZVIZ app user account.
- Connect your camera to the Internet.
- Add your camera to your EZVIZ account.
How to Set Your Wi-Fi Camera?
-
Power-on
Steps:
1. Connect the power adapter cable to the camera’s power port.
2. Plug the power adapter into an electrical outlet.
The LED turning fast-flashing blue indicates that the camera is powered on and ready for Wi-Fi configuration. -
Connect to the Internet
● Wireless Connection: Connect the camera to Wi-Fi. Refer to Option 1.
● Wired Connection: Connect the camera to a router. Refer to Option 2. Option 1: Use the EZVIZ app to configure Wi-Fi.
Steps:
1. Log in to your account using the EZVIZ app.
2. On the Home screen, tap “+” on the upper-right corner to go to the Scan QR Code interface.
3. Scan the QR code on the Quick Start Guide cover or on the body of the camera.
4. Follow the EZVIZ app wizard to finish Wi-Fi configuration.
Please choose to connect the same Wi-Fi for your camera as your mobile phone has connected.
**Hold the reset button for 5s to restart and set all parameters to default.
Hold the reset button for 5s in any of the following cases:
● The camera fails to connect to your Wi-Fi network.
● You want to change to another Wi-Fi network.
Option 2: Connect your Wi-Fi camera to a router.
Steps:
** 1. Connect the camera to the LAN port of your router with the Ethernet
cable. Ethernet Cable
2. Log in to your account using the EZVIZ app.
3. On the Home screen, tap “+” on the upper-right corner to go to the Scan QR Code interface.
4. Scan the QR code on the Quick Start Guide cover or on the body of the camera.
5. Follow the wizard to add the camera to the EZVIZ app.
Installation (Optional)
1 Install the Micro SD Card (Optional)
-
Remove the cover on the camera.
-
Insert the micro SD card (sold separately) into the card slot as shown in the figure below.
-
Place the cover back on.
****After installing the micro SD card, you should initialize the card in the EZVIZ app before using it. This Side Up
-
In the EZVIZ app, tap the Storage Status in the Device Settings interface to check the SD card status.
-
If the memory card status displays as Uninitialized, tap to initialize it.
****The status will then change to Normal and it can store videos.
2 Install the Camera
The camera can be mounted on the wall or ceiling. Here we take wall mounting as an example.
-
Recommended installation height: 3 m (10 ft).
-
Make sure the wall/ceiling is strong enough to withstand three times
the weight of the camera. -
Avoid positioning the camera in an area that gets a lot of light shining
directly into the camera lens.
– Place the drill template onto the surface you have chosen to mount the
camera.
– (For cement wall/ceiling only) Drill screw holes according to the template,
and insert three anchors.
– Use three metal screws to fix the camera according to the template.
**** Please tear up the drill template after installing the base if needed.
3 Adjust the Surveillance Angle
– Loosen the adjusting screw.
– Adjust the surveillance angle for a best view of your camera.
– Tighten the adjusting screw.
**** Make sure the micro SD card slot is facing downward.
Regulatory Information
This product and – if applicable – the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the Radio Equipment Directive 2014/53/EU, the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU.
2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info. 2006/66/EC and its amendment
2013/56/EU (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info.
EC DECLARATION OF CONFORMITY
Hereby, Hangzhou EZVIZ Software Co., Ltd. declares that the radio equipment
type [refer to the cover of the quick start guide] is in compliance with
Directive 2014/53/EU.
The full text of the EC DECLARATION OF CONFORMITY is available at the
following web link: http://www.ezvizlife.com/declaration-of-conformity
Important Safety Information
| Note: Please read the manual before using the device
---|---
| Alternating current.
| Direct current.
| This symbol on the device indicates that the safety compatibility manual and
/ or installation manual must be read, which contains information related to
the safe operation of the device.
Caution: Be sure to read these instructions before operating the
equipment.
| This symbol on the device indicates that the surface or component is
overheating. If you touch this surface, you may cause personal injury.
Warning: To reduce the risk of personal injury due to overheating of the
components, wait until the surface cools down before touching it.
| Warning: The separate earthing terminal must be permanently connected
to earth.
Warning: For SELV DC input: the DC power source shall comply with the
Safety Extra-Low Voltage (SELV) requirements of EN/IEC 60950-1, EN/IEC
62368-1.
Warning: The power source should meet limited power source or PS2
requirements according to IEC/EN 60950-1 or IEC/EN 62368-1.
| Caution: Do not block ventilation openings while the system is on, and
keep at least 2 cm distance from ventilation openings and walls or other
things which may block the openings.
Warning: Disposal of a battery into fire or a hot oven, or mechanically
crushing or cutting of a battery that can result in an explosion.
Warning: Leaving a battery in an extremely high temperature surrounding
environment that can result in an explosion or the leakage of flammable liquid
or gas.
Warning: A battery subjected to extremely low air pressure that may
result in an explosion or the leakage of flammable liquid or gas.
Warning: Dispose of used batteries according to the instructions.
Warning: Replace only with the same or equivalent type recommended by the
manufacturer.
Caution: THE PRODUCT IS BUILT IN A REPLACEABLE BATTERY. Warning: Do not
ingest battery, Chemical Burn Hazard.
Caution: This product contains a coin/button cell battery. If the
coin/button cell battery is swallowed, it can cause severe internal burns in
just 2 hours and can lead to death.
Caution: Keep new and used batteries away from children.
Caution: If the battery compartment does not close securely, stop using
the product and keep it away from children.
Caution: If you think batteries might have been swallowed or placed
inside any part of the body, seek immediate medical attention.
Caution: Risk of fire or explosion if the battery is replaced by an
incorrect type.
Warning: Do not attempt to disassemble, repair, or alter the device.
Warning: To avoid electric shock, please wear shoes with rubber soles. To
avoid injuries, please wear glooves when maintaining the device.
Warning: If you are not familiar with knowledge of cable laying and cable
connection, please make sure that the power switch has been turned off before
installation and maintenance.
Warning: If you want to disconnect the device from the power source,
please unplug the DC power terminal that connects the power adapter and
device.
Warning: Flame may spread outside and ignite nearby combustible material
without front cover! Please reinstall the front cover correctly before normal
operation.
Warning: Do not detach the front cover when the device is working
properly. The front cover can only be detached when you need to restart the
device. After restarting the device, please reinstall the front cover
correctly before normal operation.
Use only power adapters listed in the Table.
| Adapter manufacture | Adapter model |
|---|---|
| Shenzhen Honor Electronic Co., Ltd | ADS-12FG-12N 12012EPCU(US), |
ADS-12FG-12N 12012EPB(UK),
ADS-12FG-12N 12012EPG(EU),
ADS-12FB-12 12012EPSA(AU),
ADS-12FG-12N 12012EPBR(BR),
ADS-12FG-12N 12012EPI(IN)
A 12V1A adapter is recommended, if the power adapter is not included in the package.
FCC Information
Please take attention that changes or modification not expressly approved by
the party responsible for compliance could void the user’s authority to
operate the equipment.
FCC compliance
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more
of the following measures:
–Reorient or relocate the receiving antenna.
–Increase the separation between the equipment and receiver.
–Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
–Consult the dealer or an experienced radio/TV technician for help. This
equipment should be installed and operated with a minimum distance 20cm
between the radiator and your body.
FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions:
- This device may not cause harmful interference.
- This device must accept any interference received, including interference that may cause undesired operation.
Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements.
This device complies with Industry Canada licence-exempt RSS standard(s).
Operation is subject to the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may
cause undesired operation of the device. Under Industry Canada regulations,
this radio transmitter may only operate using an antenna of a type and maximum
(or lesser) gain approved for the transmitter by Industry Canada. To reduce
potential radio interference to other users, the antenna type and its gain
should be so chosen that the equivalent isotropically radiated power
(e.i.r.p.) is not more than that necessary for successful communication. This
equipment should be installed and operated with a minimum distance 20cm
between the radiator and your body.
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