Hank Smart Tech DWS07 Door/Window Sensor User Manual

Hank Smart Tech Door/Window Sensor
User Manual
HKSWL-DWS07

Note: If you have any questions about the APP or device, please click Profile -·>Feedback to fill your feedback to us in APP.

PRODUCT REVIEW

This Door/Window Sensor is a W-Fi, battery-powered reed sensor, including device part and magnet part. Working with APP together in your mobile phone, once the state changing ( lose or open) is detected, the device will wake up the Wi-Fi connection to W.Fi router, send an alarm signal to your mobile phone via Wi-Fi network, in the case that the  APP internet is available locally or remotely. The alarm is selectable as a notification on your mobile phone with bar display, banner with the tone, vibration based on the  APP  Notification setting on your Mobile Phone. There is an around 2-second delay from the state changes to notification on your mobile phone depending on the internet connection quality Besides working with APP, this device is compatible with Amazon Alexa and Google Home to check the device state (close or open), such as Alexa, is the door open/closed? or OK Google, it the door on/off? after the device linked to Alexa account and Google Home account correctly.
This device is working as a scene to trigger other device action that is compatible in the same apps such as turning on/off the plug and bulb.
This device can be installed on Door, Window, and Drawer, in which one part is the frame and the other part can be moved.

PRODUCT FEATURES

• Working in 802.11 b/g/n 2.4GHz wireless network (no hub required);
• Wi-Fi network configuration with EZ (Smart Config) and AP(Access Point) mode;
• Powered by 2xAAA battery for last 6 months depending on alarm frequency;
• Real state (open/close) monitor in APP;
• Notification with Open/Close, and Low battery (less than 10%);
• Offline Notification (To avoid constant reminders, an offline notification will be sent if the device stayed offline over 24 hours)
• Enable/disable notifications on Open/Close, low battery the event in APP;
• ·Open/Close history record;
•  Share device in the family;
• Single color LED status indicator;
• Mounting with adhesive tape or screw;
• Works with Amazon Alexa, Google Home; Support OTA

How to Get the device working:

• Make sure your Wi-Fi network work in 802.11 b/g/n
• 2.4GHz and internet available;
• Download the APP from Apple Store or Google Play; Register an account in APP and log in with your email address or Mobile phone number;
• Check working with Alexa and Google Home if necessary;

PRODUCT DESCRIPTION

These main device components are shown as follows:

1. Latch button: press the Latch button to take apart the battery cover from the device part in order to change the batteries or setup the Wi-Fi network.
2. Button: Long press for 5 seconds this button to enter the Wi-Fi network mode. Switch between EZ mode and AP mode by long press the button more than 5 seconds
3. LED indicator: indicate the device working state:
   • Fast blinking in Red: EZ mode (Smart config) for Wi-Fi configuration;
   • Slow blinking in Red: AP Mode for Wi-Fi configuration;
   • Flash once in Red: Wi-Fi network connected, move the magnet from the device part to flash the Red;

Note:

1. To check the device is working or not: Move the magnet part to close the device, the LED indicator will flash;
2. To check the device is Wi-Fi connection or not: If the LED indicator turns Red, the device is Wi-Fi connected.

PRODUCT SPECIFICATIONS

n:13dBmt2dBm@MCS7_HT20
Receiving sensitivity| 802.11 b:-91dBm411Mbps 8%PER 802.11g:-75dBm@54Mbps 10%PER 802.11n:-72dBm@MCS7_H720 10%PER
Vector error EVM| 802.11b:535%
802.11g:-28dBm max.
802.11 n:-28dBm max.@MCS7_HT20
Working temperature| -10 — +40C
Storage temperature| -20 — +60C
Relative humidity| 8% — 80%

INSTALL APP AND REGISTER AN ACCOUNT

Scanning the following QR code to download
APP for Android and iOS Systems. Or you can download the APP named “Smart Life” from the Apple store and Google Play.
Launch the APP and register an account with your email address then log in;

1. Download APP and install
2. Register the APP

http://e.tuya.com/smartlife

ADD AND REMOVE DEVICE IN YOUR APP ACCOUNT

Launch the APP and login, Click ADD DEVICES ->sensors -> contact sensor to start the device adding.

Press the device button for 5 seconds to enter the Wi-Fi configuration state (fast blinking in EZ mode or slow blinking in AP mode).
Input the Wi-Fi SSID and password of the Wi-Fi network that the device is going to work with, then waiting around 30 seconds for the Wi-Fi configura­ tion finished until a  device is successfully added;
Change the device name and share it within App account as you want.
Click the device just added to launch the device state UI to check the state, battery level, record history and the APP notification setting.

Note:
Make sure the device and APP work in the same Wi-Fi configuration mode, both in EZ mode or in AP mode. Refer to Section 3 product description LED indicator part to check which state the device is working with. In some cases that the EZ mode is not working Wi-FL network, AP mode is the only option.

• EZ mode: make sure your APP is internet available and the device and APP both work in EZ mode. Then input the Wi-Fi network password to finish the device adding. If you want to change the Wi-Fi network, please  check the “Change network” in APP;
  

• AP mode: Click AP Mode, make sure your APP is internet available, and the device and APP both work in AP mode. Confirm to input the SSID and Password of Wi-Fi network, then select the Device AP name with SmartLife-Roxx in W-Fi list then back to App to finish the device adding.
  

After the device is successfully added to APP account, the LED will turn off. Using the methods mentioned in LED indicator to check the device is successfully added or not.  If not, please repeat the Device adding again.

Remove device

1. Click Remove Device’ to remove this device from your account; click Disconnect and wipe data to remove the device from your account and clear the history record in cloud.
2. After removing the device or Restore manufacturer defaults from the APP, repeating the Device add steps to your account;

PRODUCT INSTALLATION AND CHECK THE WORKING STATE

The device part and the magnet part have to be installed within 10MM when the door/window is closed.

NOTE.

1. This Sensor should not be mounted directly on or near metal framing or other large metallic objects since metal objects may weaken the radio signal strength
2. This Sensor should only be placed indoor and away from water and other extreme weather conditions

Using one of the following methods to mount the device to the wall, door or window:
3M Tape Mode

1. Stick the included self-adhesive pads to the bottom of the device and magnet.
2. Peel off the protective layer of the sticker.
3. Stick the device onto the door/window frame.
4. Stick the magnet onto the moving part of the door/window, no further than 10mm from the sensor

NOTE:
Wipe clean the surface where the Door Window Sensor will be mounted Any dust and particles can reduce the adhesion of the double-sided mounting tape

Screw Mode

1. Take the battery cover apart from the device part by pressing and holding the latch button and the holder of the magnet part;
2. Screw the battery cover onto the door or window frame;
3. Keep the orientation marks of the device part and the magnet are oriented towards each other;
4. Screw the magnet holder to the moving part of the door or window;
5. Mount the device part on to battery cover;
6. Mount the magnet part to the holder.

Change the battery and change the Wi-Fi network In the case of the battery is over or the Wi-Fi network is changed (Wi-Fi name or password is changed), take down the device  part, to replace the battery or config the Wi-Fi network again;

1. Press and hold the Latch button to take apart the device part. Leave battery cover tapped on screw on the frame;
2. Change the batteries;
3. Or follow the Device add procedures;
4. Mount the device part back to the battery cover;

Test and check the device’s working state Simply to open/close the moving part from the frame, that is to take the magnet part apart from device part if the LED is flashing once in red and state in APP changes between open and close.

QUICK GUIDE OF USING AMAZON ALEXA TO GET THE DEVICE STATE
Before using Alexa devices to get this device state, make sure the following conditions are ready:

• Stable Wi-Fi network which could access to Amazon server,
• An Alexa device, such as Echo, Echo Tap, or Echo Dot;
• An Amazon Alexa account. Please refer to the Alexa guideline to get the Alexa account done;
• At least one door/window sensor is added to your account,
• The name of the device is easily recognized by Alexa, such as front door’, or back door’.

Login your Alexa Account on PC or Mobile Phone
Link your account to Alexa account (Mobile Phone as sample)

1. Tap “Skills” in the hamburger menu, then search ” Smart Life “. Select” Smart Life” and tap “ENABLE” to enable the Skill.
   

2. You will be redirected to the account link page. Type in your APP account and password, don’t forget to select the country/region where your account belongs to. Then tap  “Link Now” to link your account to your Alexa account. The country/region, the account, and the password must match with the exact content when you registered the account. When “Alexa has been successfully linked with Smart life” shows up, tap on the top-left comer.

Discover the door sensor
Alexa devices need to discover the door sensor. You can say “Alexa, discover devices” to Alexa devices. Alexa devices will discover devices that have already been added in your device account. You can also tap “DISCOVER” in Skill to discover the smart devices. Discovered devices will be shown in the list. 

Note:

• When you change the device’s name on App account, the re-discovery has to be done before you control them by voice.
• If the Alexa device can not find this door sensor added in your linked account, please disable the Smart Life skill, enable skill again, link the APP account to Alexa account,  and discover the devices again.

Get the device state through Alexa devices
Now you can get the device state through Alexa devices. As an example, the supported voice command is as below to get the state of the “front door”:

• Alexa, is the front door closed?
• Alexa, is the front door open?
• Alexa, what is the battery on the door?
  Alexa devices will respond as “Checking, hang on, The front door is closed/open”.

QUICK GUIDE OF USING GOOGLE HOME TO GET THE DEVICE STATE

Before using Google Home devices to get this device state, make sure the following conditions are ready:

• A Google Home device, or Android phone with
• Google Home.
• Latest Google Home app and Latest Google app (Android only)
• A Google Home account.
• The device display language must be set to English US.
• At least one door/window sensor is added in your account;
• The name of the device is easily recognized by Google Home, such as “front door”, or back door

Log in to your Google Home Account on your Mobile Phone
Link your account to Google Home account (Mobile Phone as sample)

1. Tap “Home Control” in the hamburger menu on the Google Home app’s home page, then tap”+”.
   

2. Find “Smart Life” in the list. In the new window, select your device account’s region, type your device account and password, then tap “Link Now”. After you assign rooms  for devices, your devices will be listed in the Home Control page.

Get the device state through Google Home
Now you can get the device state through Google Home devices. As an example, the supported voice command is as below to get the state of the “front door”:

• Ok Google, is the front door on?
• Ok Google, is the front door off?
• Ok Google, what is the battery on the door?

Google Home devices will respond as “The front door is on” or The front door is of

FCC NOTICE (for USA)

This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions:

1. This device may not cause harmful interference
2. This device must accept any interference received, including interference that may cause undesired operation.

The manufacturer is not responsible for any radio or tv interference caused by unauthorized modifications or changes to this equipment. Such modifications or changes could void the user’s authority to operate the equipment.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the  user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

RF Warning statement:
To maintain compliance with FCC’s RF exposure guidelines, this equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body.

FAQ

Q: The device fails to be added to the account?
A:

1. Make sure the Wi-Fi network is 802.11 b/g/n 2.4GHz;
2. Make sure the device works with the APP in the same Wi-Fi Configuration mode: EZ or AP;
3. Make sure the input SSID and password of the Wi-Fi network are correct;
4. Make sure Wi-Fi internet connection is working fine;
5. Make sure the device is powered on;

Q: The device state does not change while the door/window is opened/closed?
A: Make sure the device is in your Main Device List in APP;

Q: The device state does not change while the door/window is opened/closed?
A:

1. Make sure the device is in your Main Device List in APP;
2. Make sure the device is powered on;
3. Make sure the Wi-Fi internet is working fine;
4. Make sure the Mobile phone internet connection is available;
5. Make sure your Alexa devices or Google Home devices are working fine;
6. Make sure the device is working fine in the Device APP;

Q: The notifications can not be alerted on App with my Android System?
A:

1. Make sure the alarm setting in APP is enabled

2. Make sure the Push notification is enabled for this APP for the Android system;
   

3. Make sure the Notification settings are enabled with this APP. The setting is different from the version of the Android system and the Model of the Mobile Phone.As a sample of  Huawei Mate8, from Settings -> Apps & Notifications -> Apps, select the Smart Life” APP-> APP permissions -> Set individual permissions.Enable the “Smart Life”  App.> notifications -> Notification management as follows:
   

If you have any questions about the APP or device, please click Profile .> Feedback to fill your feedback to us In APP

Or Check the Profile -> FAQ to find some answers.

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