We HEAR 1 Bluetooth Speaker User Guide

**We. HEAR 1
Comprehensive user guide

**

http://www.WE-by-Loewe.com
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manual online

Thank you

for choosing a WE. by Loewe product. We are happy to have you as a customer. At Loewe, we combine the highest standards of technology, design, and user- friendliness. WE. by Loewe stands for innovative, functional, and intuitive product design. The young brand is closely linked to Loewe’s nearly hundred- year-old design tradition and translates its core elements into the future.

Intended use

A portable Bluetooth speaker that you can pair with a Bluetooth mobile device and enjoy music at a higher volume and excellent sound quality. The built-in microphone allows you to use the speaker to answer phone calls in Bluetooth mode. There is also the option to connect the speaker to the device with an audio cable, which is useful for connecting devices without Bluetooth support. The speaker is IPX6 protected, making it resistant to strong water jets.

Scope of delivery

Carefully unpack the device and make sure all accessories are present:

• Bluetooth speaker
• USB Type-C adapter cable
• 3.5mm audio cable
• User guide

Documentation
A detailed user handbook describing the functions and features of your new WE. by Loewe product can be downloaded in electronic form from the WE. by Loewe website. Scan the QR code on the front or visit our homepage under:
www.WE-by-Loewe.com

Important safety instructions

Attention: Read this page carefully to ensure the safe operation of the device.
Explanation of symbols
This symbol indicates risks caused by high voltages.
This symbol is to alert the user to other, more specific risks.
This symbol indicates dangers caused by the development of fire.

1.1 Heat
Do not place the device near hot surfaces, such as radiators, fan heaters, stoves, or other devices (including amplifiers) that can be hot. Never place objects with an open flame, such as candles or lanterns, on or near the device. To reduce the risk of fire, do not cover this product with newspapers, tablecloths, curtains, etc. during use.
1.2 Environment
Do not use it in dusty, humid, dry, and high-temperature environments.
1.3 Thunderstorm
The device should be disconnected from the charging appliance (USB charger) during thunderstorms.
1.4 Battery care
If you do not use the product for a long time, be sure to charge it at least once a month to maintain its performance.
1.5 Rechargeable batteries
Rechargeable batteries are expendable parts and are therefore not covered by the warranty. Defective rechargeable batteries can not be replaced by the customer. In the case of rechargeable battery defects, please contact your local dealer.
ATTENTION: Incorrect insertion (voltage reversal/short circuit) of the lithium-ion rechargeable batteries causes a risk of explosion. Replace rechargeable batteries only with an identical or similar type.
1.6 Damages requiring repair
Maintenance and repair work should only be carried out by qualified customer service. Maintenance/repair is required if the device has been damaged if the liquid has entered the device if objects have entered the device or when it stops working properly.

EU Declaration of Conformity
Hereby, Loewe Technology GmbH declares that the radio equipment type We. HEAR 1 complies with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following Internet address: https://www.loewe.tv/int/support
This product can be used across all EU member states.

FCC Information:

Changes or modifications not expressly approved by the party responsible could void the user’s authority to operate this device.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause in a residential installation. This equip- undesired operation. ment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

This equipment complies with the FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

IC Information:

This device complies with Industry Canada Licence-exempt RSSs. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

Disposal

Disposal of used electrical and electronic equipment and batteries.
The crossed-out wheeled bin symbol on the product or its packaging indicates that this product must not be treated as normal household waste, but must be returned to a collection point for the
recycling of electrical and electronic equipment and batteries. By helping to properly dispose of this product, you are protecting the environment and the health of your fellow human beings.
Improper or incorrect disposal endangers the environment and health. For more information about the recycling of this product, please contact your local authority or your municipal waste disposal service.

Licenses

The Bluetooth® word mark and logos are registered trademarks of Bluetooth SIG Inc. and any use of such marks by Loewe Technology GmbH takes place under license. Other trademarks and trade names are those of their respective owners.

Speaker parts

1. (Pair) button – press once to start/cancel TWS pairing. Press and hold to disconnect from the paired Bluetooth device.
2. **+**button – press to increase the volume level. In the Bluetooth mode, press and hold to skip to the next track.
3. **-**button – press to decrease the volume level. In the Bluetooth mode, press and hold to jump to the previous track.
4. (Power) button – Press and hold to turn on / off the speaker. Press once to pause/resume the current track.
5. Microphone
6. USB Type-C connector – connection for the charger
7. AUX – 3,5 mm analog audio input

Explanation of states for power button backlighting:

Bluetooth connection

1. Press and hold the (Power) button to turn on the speaker.
2. The first time you turn on the speaker, it will be in Bluetooth pairing mode. This condition is indicated by the power button flashing in blue color.
3. Turn on your Bluetooth device and search for and pair with “We. HEAR 1” in the Bluetooth menu.
4. Use your Bluetooth device to play music, change the volume, and select tracks.
5. Alternatively, you can control the volume and select tracks using the speaker buttons.

Note: If no device is paired with the speaker within 10 minutes, the speaker will turn off automatically.
To disconnect the speaker from your device: Press and hold (Pair) button.

TWS (True Wireless Stereo)

If you have two pieces of the same type of speaker, you can pair them together and play Bluetooth music on both at At the same time. The speakers will be in stereo mode, which means that one the speaker will play the left channel and the other the right channel. To pair two speakers together:

1. Put both speakers close to each other.
2. Turn on both speakers.
3. Press the (Pair) button on the first speaker. It takes on the role of the left channel. The white LED will flash to confirm that the speaker has entered TWS pairing mode.
4. Press the (Pair) button on the second speaker. It takes on the role of the right channel. The white LED  will flash to confirm that the speaker has entered TWS pairing mode.
5. After a few seconds, the white LED on the right channel speaker stops flashing and stays lit. This confirms successful pairing progress.
6. Turn on your Bluetooth device and search for and pair with “We. HEAR 1” in the Bluetooth menu.
7. Use your Bluetooth device to play music, change the volume, and select tracks.
8. Alternatively, you can control the volume and select tracks using the speaker buttons.

To cancel TWS and use the speakers separately: Press the (Pair) button. The white backlight of the power button turns off on both speakers.

Bluetooth phone call

When paired with the phone, if there is an incoming call, music playback is paused automatically. You can pick up an incoming call by pressing the (The power) button once. To reject the call, press (Power) twice quickly.
When an incoming call is answered, you can use the built-in speaker microphone for the call. It is located directly below the (Power) button. When talking to the microphone, make sure you are close to it to ensure good sound clarity. To end the call, press the (Power) button once.
When you use two speakers on TWS  mode, please talk to the microphone on the left channel speaker.

AUX connection

Open the connector compartment of the speaker and connect the speaker to your device with a 3,5 mm audio cable. You can control the volume by pressing the + / – buttons. Shortly press (Power) button to mute/ unmute the speaker.

Battery status

You can check the battery charge status in the Bluetooth menu of your device. During playback, the Bluetooth speaker warns you by a sound signal when the battery level drops too low. The power button LED will also flash red.
Note: The battery charge level displayed in the device Bluetooth menu is for reference only. It may differ from the actual battery level.

Recharging the battery

1. Open connector compartment of the speaker.
2. Use a USB cable (included) and connect it to the USB Type-C port on the speaker.
3. Connect the other end of the cable to a USB charger (not included). Use a 5V/2A USB power supply to charge.
4. The red LED lights up while the speaker is charging.
5. It may take up to 4 hours to fully charge the battery.
6. Once it has finished charging, the indicator light will go out.

IPX6 water protection

This device has IPX6 protection, which means that strong water jets will not have harmful effects on it.
For this protection to be effective, no external devices may be connected to the speaker via cables (such as phone via audio cable or charger via USB cable) and the connector compartment must be firmly sealed.

Troubleshooting

In the event of a device failure, we recommend that you check the list below before calling the helpline.

speaker.
Speaker charging time takes too long.| Your USB charger is supplying too low a current.| Use a 5V/2A USB charger.
No sound from the speaker| a. Volume is too low or muted.
b. No device is paired with the speaker.| a. Press the volume (+) button several times or increase volume in your device.
b. Pair and connect your Bluetooth device.
Sound is distorted| a. Your Bluetooth device is too far from the speaker
b. There is wireless interference| a. Move your device closer to the speaker
b. Move the speaker away from other wireless devices.

Technical data

Service

Cairn Group Limited
United Kingdom
Tel +44 (0) 7494 830377
E-Mail: sales@cairngroup.tech
we-by-loewe.com

Loewe Technology GmbH
Customer Care Center
Industriestraße 11
96317 Kronach, Deutschland
Tel +49 9261 99-500
Fax +49 9261 99-515
E-mail: we@loewe.de
Printed in China
Edition 1, 05.21 MJ/JK/LC

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