SKY DEVICES E55 Dual SIM Android Smart Phone User Manual

June 16, 2024
SKY DEVICES

SKY DEVICES E55 Dual SIM Android Smart Phone

Product Information

Specifications

  • Model : EliteE 55

General Information

Please read this pamphlet carefully in order to make your phonein perfect condition. Our company may change this mobile phonewithout prior written notice and reserves the final right to interpret the performance of this mobile phone. Due to differentsoftware and network operators, display on your phone may be different, refer to your phone for details.

Safety Warnings and Attentions

Do not expose the mobile phone to water or other substances that may corrode electronic circuits. Do not use or store the mobile phone in dusty places; lest that active parts of the mobile phone be damaged. Do not store the mobile phone in a high-temperature place. High temperature will shorten the life of electronic circuits and damage the battery and some plastic parts. Do not store the mobile phone in a chilly place. Otherwise, moistures will be formed inside the mobile phone to damage electronic circuits when the mobile phone is moved to a constant temperature place. Do not throw, knock or shock the mobile phone, as that will destroy the internal circuits and high-precision components of the mobile phone.

Your Phone

Phone Overview

The EliteE 55 phone features a sleek design and various functions. Familiarize yourself with the different components of the phone:

  • Power key : Located on the right side of the phone, this key can be used to lock the screen, access phone options, power off, reboot, make emergency calls, or take screenshots.
  • Volume key : Also located on the right side of the phone, this key allows you to adjust the ringer volume.
  • Menu icon : Touch this icon to access options for a selected function.
  • Home icon : Touch this icon to open the home screen. If you’re viewing the left or right extended home screen, touching this icon will take you to the main home screen.
  • Back icon : Touch this icon to return to the previous screen.

Usage Instructions

Getting Started

  1. Turn off the mobile phone.
  2. Remove the back cover of the phone.
  3. Insert the SIM Card into the SIM Card slot lightly with the corner cutting of the card aligning to the notch of the slot. Ensure that the gold plate of the small card is facing downwards and the gold plate of the normal card is facing upwards. Push the SIM Card until it cannot be further pushed in.
  4. With the metallic contacts of the battery facing the metallic contacts in the battery slot, install the battery.
  5. Note: The SD card is a miniature object. Keep it out of the reach of children for fear that children may swallow it!

FAQ

  • Q: How do I adjust the ringer volume?
    • A : Use the volume key located on the right side of the phone to adjust the ringer volume.
  • Q: How do I access options for a selected function?
    • A : Touch the menu icon on the phone to access options for a selected function.
  • Q: How do I return to the previous screen?
    • A : Touch the back icon to return to the previous screen.

General Information

Profile

  • Please read this pamphlet carefully in order to make your phone in perfect condition.
  • Our company may change this mobile phone without prior written notice and reserves the final right to interpret the performance of this mobile phone. Due to different software and network operators, display on your phone may be different, refer to your phone for details.

Safety warning and Attentions

Safety warning

ROAD SAFETY COMES FIRST

  • Do not use a hand-held phone while driving. Use hands-free fittings when calls are unavoidable while driving. In some countries, dialing or receiving calls while driving is illegal!

SWITCH OFF IN AIRCRAFT

  • Wireless devices can cause interference in aircraft. Using a mobile phone in flight is illegal and risky.
  • Please make sure that your mobile phone is powered off in flight.

SWITCH OFF BEFORE ENTERING RISKY AREAS

  • Strictly observe the relevant laws, codes, and regulations on the use of mobile phones in risky areas. Turn off your mobile phone before entering a place susceptible to explosion, such as an oil station, oil tank, chemical plant or a place where a blasting process is under way.

OBSERVE ALL SPECIAL REGULATIONS

  • Follow any special regulations in force in any area such as hospitals and always switch off your phone whenever it is forbidden to use it or, when it may cause interference or danger. Properly use your mobile phone near medical apparatuses, such as pacemakers, hearing aids and some other electronic medical devices, as it may cause interference to such apparatuses.

INTERFERENCE

  • The conversation quality of any mobile phone may be affected by radio interference. An antenna is built inside the mobile phone and located below the microphone. Do not touch the antenna area during a conversation, lest that the conversation quality deteriorates.

QUALIFIED SERVICE

  • Only qualified personnel may install or repair phone equipment. Installing or repairing the mobile phone on your own may bring great danger and violates the warranty rules.

ACCESSORIES AND BATTERIES

  • Use only approved accessories and batteries.

USE SENSIBLY

  • Use only in a normal and proper manner.

EMERGENCY CALLS

  • Ensure the phone is switched on and in service, enter the emergency number, e.g. 112, then press the Dial key. Give your location and state your situation briefly. Do not end the call until told to do so.
  • Note : Just like all other mobile phones, this mobile phone does not necessarily support all the features described in this manual due to network or radio transmission problems. Some networks even do not support the emergency call service. Therefore, do not rely solely on the mobile phone for critical communications such as first aid. Please consult the local networkoperator.

Precautions

This mobile phone is well designed with fine art. Please exercise special care when using it. The following suggestions will help your mobile phone survive the warranty period and extend its service life:

  • Keep the mobile phone and all its fittings beyond children’s reach.
  • Keep the mobile phone dry. Keep away from rain, moisture, liquid or other substances that may corrode electronic circuits.
  • Do not use or store the mobile phone in dusty places; lest that active parts of the mobile phone be damaged.
  • Do not store the mobile phone in a high-temperature place. High temperature will shorten the life of electronic circuits and damage the battery and some plastic parts.
  • Do not store the mobile phone in a chilly place. Otherwise, moistures will be formed inside the mobile phone to damage electronic circuits when the mobile phone is moved to a constant temperature place.
  • Do not throw, knock or shock the mobile phone, as that will destroy theinternal circuits and high-precision components of the mobile phone.

Phone overview

Your phone

Functions of Keys

  • The mobile phone provides the following keys:

Power key

  • Power key situates at the right side of the phone. While using the phone, you can press this key to lock screen; if you press and hold this key, a phone-options dialog would pop out. Here, you can power off, reboot, emergency call or screenshot.

Volume key

  • Volume key situates at the right side of the phone. You can press it to adjust ringer volume.

Functions of icons

Menu icon

  • Touch this icon to access options of a selected function;

Home icon

  • Touch it to open home screen. If you’re viewing the left or right extended
  • Home screen, touch it can enter the home screen.

Back icon

  • Touch this icon to return to the previous screen;

Getting started

Installing the SIM Card and the Battery

A SIM card carries useful information, including your mobile phone number, PIN (Personal Identification Number), PIN2, PUK (PIN Unlocking Key), PUK2 (PIN2 Unlocking Key), IMSI (International Mobile Subscriber Identity), network information, contacts data, and short messages data.
Note : After powering off your mobile phone, wait for a few seconds before removing or inserting a SIM card.
Exercise caution when operating a SIM card, as friction or bending will damage the SIM card.
Properly keep the mobile phone and its fittings such as the SIM cards beyond children’s reach.

Installation

Hold the power key for a while and select power off to power off the mobile phone.

  • Take the back cover away.
  • Insert the SIM Card into the SIM Card slot lightly with the corner cutting  of the card aligning to the notch of the slot, the gold plate of the small card facing download and the gold plate of the normal card facing up, till the SIM Card cannot be further pushed in.
  • With the metallic contacts of the battery facing the metallic contacts in the battery slot, install the battery.
  • Note : The SD card is a miniature object. Keep it out of the reach of children for fear that children swallow it!

Charging the Battery

  • Your mobile phone can monitor and display the battery state.
  • Normally the remaining energy of the battery is indicated by the battery level icon at the upper right corner of the display screen.
  • When the battery energy is insufficient, the mobile phone prompts “Battery low”.
  • Using a travel adapter:
  • Install the battery into the mobile phone before charging the battery.
  • Connect the adapter of the travel charger with the charging slot in the mobile phone. Ensure that the adapter is fully inserted.
  • Insert the plug of the travel charger to an appropriate power outlet.
  • During the charging, the battery level grids in the battery icon keep  flickering till the battery is fully charged.
  • The battery icon does no longer flicker when the charging process ends.
  • Note : Ensure that the plug of the charger, the plug of the earphone, and the plug of the USB cable are inserted in the right direction. Inserting them in a wrong direction may cause charging failure or other problems. Before the charging, ensure that the standard voltage and frequency of the local mains supply match the rated voltage and power of the travel charger.

Optimizing battery life
You can extend your battery’s life between charges by turning off features that you don’t need. You can also monitor how applications and systemresources consume battery power.
To guarantee the optimal performance of your battery, please stick to the following rules:

  • Turn off radios that you aren’t using. If you aren’t using Wi-Fi®, Bluetooth®, or GPRS, use the Setting application to turn them off.
  • Turn down screen brightness and set a shorter screen timeout.
  • If you don’t need them, turn off automatic syncing for Gmail, Calendar, Contacts, and other applications.
  • Note : On the Home screen, press Menu icon and touch Settings > More>Battery. The Battery Use screen lists the applications that have been  using the battery, from greatest to least battery use. The top of the screen displays the time since you were last connected to a charger or, if you’recurrently connected to one, how long you were running on battery power before you connected to a charger. Then each application or service thatused battery power during that time is displayed, in order of the amount of power they used. Touch an application in the Battery Use screen to learn details about its power consumption. Different applications offer differentkinds of information.

Linking to the Networks and devices

  • Your phone can connect to a variety of networks and devices, including mobile networks for voice and data transmission, Wi-Fi® data networks, and Bluetooth® wireless connection devices, such as headsets. You can also connect your phone to a computer, to transfer files from your phone’s SD card and share your phone’s mobile data connection via USB.

Connecting to mobile networks

  • When you assemble your phone with a SIM card, your phone is configured to use your provider’s mobile networks for voice calls and for transmitting data.

Connecting to Wi-Fi® networks

  • Wi-Fi® is a wireless networking technology that can provide Internet access at distances of up to 100 meters, depending on the Wi-Fi® router and your  surroundings.
  • Touch Settings>Network > Wi-Fi®. Check Wi-Fi® to turn it on. The phone scans for available Wi-Fi® networks and displays the names of those it finds.Secured networks are indicated with a Lock icon.
  • Note : If the phone finds a network that you connected to previously, it connects to it.
  • Touch a network to connect to it. If the network is open, you are prompted to confirm that you want to connect to that network by touching Connect. If the network is secured, you’re prompted to enter a password or other credentials.Connecting to Bluetooth® devices
  • Bluetooth® is a short-range wireless communications technology that devices can use to exchange information over a distance of about 8 meters.
  • The most common Bluetooth® devices are headphones for making calls or listening to music, hands-free kits for cars, and other portable devices, including laptops and cell phones.
  • Touch Settings> Network > Bluetooth®. Check Bluetooth® to turn it on.
  • You must pair your phone with a device before you can connect to it. Once you pair your phone with a device, they stay paired unless you unpaired them. Your phone scans for and displays the IDs of all available Bluetooth® devices in range. If the device you want to pair with isn’t in the list, make it discoverable.

Connecting to a computer via USB

You can connect your phone to a computer with a USB cable, to transfer music, pictures, and other files between your phone’s SD card and the computer.

Using the touch screen

Touch-screen tips

Touch

  • To act on items on the screen, such as application and settings icons, to type letters and symbols using the onscreen keyboard, or to press onscreen buttons, you simply touch them with your finger.

Touch & hold

  • Touch & hold an item on the screen by touching it and not lifting your fingeruntil an action occurs. For example, to open a menu for customizing the Home screen, you touch an empty area on the Home screen until the menu opens.

Drag

  • Touch & hold an item for a moment and then, without lifting your finger, move your finger on the screen until you reach the target position.

Swipe or slide

  • To swipe or slide, you quickly move your finger across the surface of the screen, without pausing when you first touch it (so you don’t drag an item instead). For example, you slide the screen up or down to scroll a list.

Lock screen

  • When Screen lock in Security setting is enabled, press Power key to lock the handset. This helps to prevent accidental touching of keys and as well aspower saving. When Sleep function in Display setting is enabled, after the handset device has been idle for preset period, the screen will be locked automatically to save power.

Unlock screen

  • Press Power key to switch on the handset device. The lock screen appears. Touch and slide right to unlock screen, and the screen being locked last time will show.

Using the onscreen keypad

  • You enter text using the onscreen keyboard. Some applications open the keyboard automatically. In others, you touch a text field where you want to  enter text to open the keyboard. You can also enter text by speaking insteadof by typing.

To enter text

  • Touch a text field, and the onscreen keyboard opens. Some applications open the keyboard automatically. In others, you touch a text field where youwant to enter text to open the keyboard.

Touch the keys on the keyboard to type.

  • The characters you’ve entered appear in the text field, with suggestions for the word you are typing below.

Use the Delete icon to erase characters to the left of the cursor.

  • After finishing typing, touch Back icon to close the keyboard.

Dialing Calls

Dialing a call to a number in the contacts

  • Touch the Phone icon or the phone application icon on the Home screen, then select the Contacts tab. Swipe or slide upward/downward to pick out the target contact. Then you can touch the dial icon to originate a call.

Dialing a call to a number in call log

  • Touch the Phone icon or the phone application icon on the Home screen, then select the call log tab. Swipe or slide upward/downward to pick out and touch the target contact. Then you can originate a call.

Answering incoming calls

  • Touch the Answer icon to answer an incoming call.
  • Touch the End icon to end the current conversation.
  • To reject an incoming call, touch the Decline icon.

Managing multiple calls

  • If you accept a new call when you’re already on a call, you can touch the Answer icon to answer the current calls.

Using the Menus

Google Chrome

  • Fast, easy and secure browsing with Google Chrome. When you open Browser, your home page opens. The web address (URL) of the current page is displayed at the top of the window.

Call History

You can use this function to manage your calls:

  • All : All calls will be in the list.
  • Missed: You can view a list of missed calls. If there are some missed calls, you can drag the Column notice down to view it.
  • Outgoing: You can view and manage the dialed calls.
  • Incoming: You can view and manage the received calls.

Camera

  • Touch the Camera icon in the main menu interface or on the home screen, camera opens in Landscape mode, ready to take a picture. In this mode, you can touch the camera icon to take a photo, touch photo icon and slide right to switch between photo and video

Contacts

  • In the contacts screen, touch menu icon and you can perform the following operations:

Contacts to display : you can select the contacts on different group to display.
Import : you can import the contacts form SIM card or storage; you can also share the visible contacts.
Blocked numbers : select this option to enter the call firewall.
Accounts : you can sync with your account.
Settings : you can set the display options in this interface.
Send contacts by Messaging: select this function, then you can choose some contacts to share by messaging
Batch delete : Select this function, then you can mark the target contacts. To delete all contacts, you just need to touch all at the top of contacts screen. Last, touch OK and confirm to delete contacts.
Advanced options : you can view the SIM capacity and Clear up contacts

Gmail

Email by Google : secure, smart, and easy to use. Touch Gmail icon to access it. If the Gmail Account has not been set up, you can set up an Gmail Account in a few steps.

Account setup

  • Enter an Gmail address

Account settings

  • Set inbox checking frequency.
  • Set Send Gmail from this account by default.
  • Set Notify me when email arrives.
  • Set Synchronize contacts, calendar or Gmail from this account.
  • Set automatically download attachments when connected to Wi-Fi®.

Compose and sending an email

To compose and send an email:

  1. Touch the create icon to compose a new an email.
  2. Enter Gmail address (es) for intended recipient(s).
  3. Touch Menu → Attach file to attach a file.
  4. After completing the an email, Touch send icon to send the Gmail. Touch folder icon to check the account status. For each Gmail Account there are five default folders, i.e., Inbox, Drafts, Outbox, Send and Trash folders. To view sent Gmails, open Sent folder and tap refresh icon.

FM Radio

  • Please plug in the compatible earphone to the device and then turn on the radio. The earphone cable can be used as FM Antenna. Please adjust appropriate volume when listening to the radio. Continue to use higher volume is harmful for your ear.

Gallery Go

  • Gallery Go is a light, fast, and offline gallery optimized for your phone. Your photos will look great with one-tap editing, and easily find that photo with automatic organization.

Google Play

  • Download thousands of apps on Google Play such as music, movies, TV, books, magazines, apps and games.

Appendix

Appendix 1: Troubleshooting

If you find exceptions when operating the mobile phone, restore the factory settings and then refer to the following table to solve the problem. If the problem persists, contact the distributor or service provider.

Fault Cause Solution
SIM card error The SIM card is damaged. Contact your network service

provider
| The SIM card is not in position.|

Check the SIM card

---|---|---
The metal face of the SIM card is polluted.| Clean the SIM card with a clean cloth

Poor received signal quality

|

Signals are obstructed. For instance, radio waves cannot be effectively transmitted nearby a high building or in a basement.

|

Move to a place where signals can be effectively transmitted

Line congestions occur when you use the mobile phone in high-traffic hours|

Avoid using the mobile phone in high-traffic hours

The mobile phone cannot be powered on|

The battery energy is exhausted.

|

Charge the battery

Calls cannot be dialed|

Call barring is activated

|

Cancel call barring

The mobile phone cannot connect the network

|

The SIM card is invalid

| Contact your network service provider
The mobile phone is not in a service area of the GSM network|

Move to the network operator’s service area

The signal is weak

| Move to a place where the signal quality is high

The battery cannot be charged

| The charging voltage does not match the voltage range indicated on the charger| Ensure the charging voltage matches the voltage range indicated on the charger
---|---|---

An improper charger is used

| Use the charger specially designed for the mobile phone

Poor contact

| Ensure the charger plug is in good contact with the mobile phone

SPECIFIC ABSORPTION RATE (SAR) CERTIFICATION INFORMATION

  • This device meets international guidelines for exposure to radio waves This device has been tested and found to comply with the Specific Absorption Rate (SAR) RF exposure requirements set by international agencies. Google, Google Play, YouTube, Gmail and other marks are trademarks of Google LLC.

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