motorola AM21 Digital Audio Baby Monitor User Guide
- June 6, 2024
- Motorola
Table of Contents
Motorola AM21
Digital Audio Baby Monitor
For: AM21 and AM21-2
User Guide
Welcome…
to your new Motorola Baby monitor!
Thank you for purchasing the Digital Audio Baby Monitor. Now you hear your
baby sleeping in another room.
Please retain your original dated sales receipt for your records. For the
warranty service of your Motorola product, you will need to provide a copy of
your dated sales receipt as proof of warranty status. Registration is not
required for warranty coverage. For product-related questions, please contact
us by visiting:
motorolanursery.com/support
This User Guide provides you with all the information you need to get the most
from your product. Please read the Safety Instructions on page 6 before you
install the units.
Got everything?
- 1 x Parent Unit
- 1 x Baby Unit
- 1 x Battery door for Parent Unit
- 1 x Power adapter for Parent unit
- 1 x Power adapter for Baby unit
In packs with dual-parent units, you will find an additional parent unit with a power adapter.
Overview of the Parent Unit
-
Power/Link indicator
On when the parent unit is powered on and linked to the baby unit. Flashes when the parent unit is searching the baby unit. -
Microphone
-
LEFT button
Press to decrease the speaker volume. -
RIGHT button
Press to increase the speaker volume. -
Power button
press and hold to power on/off the parent unit. -
Battery cover
-
Speaker
-
Power jack
Overview of the Baby Unit
-
Microphone
-
Power button
Press and hold to power on/off the baby unit. -
Speaker
-
Power indicator
On when the baby unit is powered on. -
Power jack
-
Temperature sensor
Important guidelines for installing your digital baby monitor
- To use your baby unit and parent unit together, you must be able to establish a radio link between them. Note – The range may be affected by environmental conditions.
- Any large metal object, like a refrigerator, a mirror, a filing cabinet, a metallic door, or reinforced concrete, between the baby unit and parent unit may block the radio signal.
- The signal strength may also be reduced by other solid structures, like walls, or by radio or electrical equipment, such as TVs, computers, cordless or mobile phones, fluorescent lights, or dimmer switches.
- If the signal is poor, try moving the parent unit and/or the baby unit to a different position in the room.
Safety Instructions
WARNING:
Strangulation Hazard. Children have
STRANGLED in cords. Keep this cord out of the reach of children (more than
1metre away). Never use extension cords with AC Adapters. Only use the AC
Adapters provided.
BABY MONITOR SET UP & USE:
- Determine a location for the BABY UNIT that will allow you to hear your baby in his/her cot.
- Place the BABY UNIT on a flat surface, such as a dresser, bureau, or shelf, or mount the Unit to a wall securely using the keyhole slots under the stand.
- NEVER place the Baby Unit or cords within the cot.
WARNING
This Digital Audio Baby Monitor is compliant with all relevant standards
regarding electromagnetic fields and is when handled as described in the User
Guide, safe to use. Therefore, always read the instructions in this User
Guide carefully before using the device.
- Adult assembly is required. Keep small parts away from children when assembling.
- This product is not a toy. Do not allow children to play with it.
- This Digital Audio Baby Monitor is not a substitute for responsible adult supervision.
- Keep this User Guide for future reference.
- Keep the cords out of reach of children.
- Do not cover the Digital Audio Baby Monitor with a towel or blanket.
- Test this monitor and all its functions so that you are familiar with it prior to actual use.
- Do not use the Digital Audio Baby Monitor in damp areas or close to water.
- Do not install the Digital Audio Baby Monitor in extreme cold or heat, direct sunlight, or close to a heat source.
- Do not touch the plug contacts with sharp or metal objects.
- Connect the power adapters to easily accessible mains power.
CAUTION
There is a risk of explosion if the battery is replaced by an incorrect type.
Dispose of used batteries according to the instructions.
Getting Started
2.1 Baby unit power supply
- Insert the DC plug of the power adapter into the DC jack on the side of the baby unit, as shown.
- Connect the other end of the power adapter to a suitable mains power socket.
- The Power indicator will illuminate.
NOTE
Only use the power adapter provided (DC6/400mA).
2.2 Parent unit power supply
- Insert the DC plug of the power adapter into the DC jack on the side of the parent unit.
- Connect the other end of the power adapter to a suitable mains power socket.
- The parent unit will turn on.
NOTE
Only use the power adapter provided (DC6/400mA).
2.3 Parent unit battery installation
As an option, the Parent Unit can be powered by alkaline batteries (Size AAA x
2, NOT included), so that it continues to work if you disconnect it from the
mains power to carry it to another location.
Please follow the steps below to install alkaline batteries.
- Open and lift the battery door up as shown in the figure. (Fig.b1)
- Insert the alkaline batteries following the direction into the battery compartment.(Fig.b2)
- Insert the catches at the top of the battery door then close the door as shown in the picture. (Fig.b3)
Using Your Digital Audio Baby Monitor
Please read these instructions carefully, and be aware that this digital audio baby monitor is only intended as an aid. It is not a substitute for responsible and proper adult supervision.
3.1 Power on or off the Baby Unit
- Press and hold to power on the baby unit. The Power indicator will illuminate.
- Press and hold again to power off the baby unit. The Power the indicator will extinguish.
3.2 Power on or off the Parent Unit
- Press and hold to power on the parent unit. The Power/Link indicator will illuminate.
- Press and hold again to power off the parent unit. The Power/Link indicator will extinguish.
NOTE
If you place the parent and baby units too close together, you may hear a
high-pitched noise. This is not my fault. The units are designed to be
operated at some distance apart, e.g. in separate rooms, so move the units
further apart.
If the Power/Link indicator flashes on the parent unit, they are not linked to
each other. Make sure that both units are powered on, and reduce the distance
between the units, but not closer than 1 meter.
3.3 Speaker volume
You can adjust the speaker volume of the parent unit from Volume 1 to Volume
5, or turn it off.
• Press or on the parent unit when it is not in use.
Disposal of the Device (environment)
At the end of the product life cycle, you should not dispose of this product
with normal household waste. Take this product to a collection point for the
recycling of electrical and electronic equipment. The symbol on the product,
user guide, and/or box indicates this.
Some of the product materials can be re-used if you take them to a recycling
point. By reusing some parts or raw materials from used products you make an
important contribution to the protection of the environment.
Please contact your local authorities in case you need more information on the
collection points in your area.
Dispose of the battery pack in an environmentally-friendly manner according to
your local regulations.
Cleaning
Clean your Digital Audio Baby Monitor with a slightly damp cloth or with an anti-static cloth. Never use cleaning agents or abrasive solvents.
Cleaning and care
- Do not clean any part of the Digital Audio Baby Monitor with thinners or other solvents and chemicals – this may cause permanent damage to the product which is not covered by the warranty.
- Keep your Digital Audio Baby Monitor away from hot, humid areas or strong sunlight, and do not let it get wet.
- Every effort has been made to ensure high standards of reliability of your Digital Audio Baby Monitor. However, if something does go wrong, please do not try to repair it yourself – contact Customer Service for assistance.
IMPORTANT
Always switch off and disconnect the power adapter before cleaning your
Digital Audio Baby Monitor.
Troubleshooting
Power/Link Indicator on the parent unit does not come on
- Check whether the parent unit is powered on.
Power/link indicator on the parent unit flashes
- The parent unit and the baby unit may be out of range with each other. Reduce the distance between the units, but not closer than 1 meter.
- The baby unit may be powered off. Press and hold 0 to power on the baby unit.
- Replace with new alkaline battery (size AAA x 2).
The parent unit beeps
-
The parent unit may have lost connection with the baby unit.
Reduce the distance between the parent unit and the baby unit, but not closer than 1 meter. -
The baby unit may be powered off. Press and hold 0 to power on the baby unit.
-
The battery in the parent unit is running low. Replace with new alkaline battery (size AAA x 2).
Cannot hear sound or baby cry from the parent unit
- The volume level in the parent unit may be set too low. Increase the volume level of the parent unit. Refer to section 3.3 For volume level settings.
- The parent unit and the baby unit may be out of range with each other. Reduce the distance between the units, but not closer than 1 meter.
The Digital Audio Baby Monitor system produces a high pitched noise
- The parent unit and the baby unit are too close to each other. Make sure that the parent unit and baby unit are at least 1 meter away from each other.
- The speaker volume of the parent unit may be set too high.
Decrease the volume of the parent unit. Refer to section 3.3 for volume level settings.
The battery in the parent unit is running low quickly
- The volume level of the parent unit may be set too high, which consumes power. Decrease the volume level of the parent unit. Refer to section 3.3 for volume level settings.
General Information
If your product is not working properly, read this Quick Start Guide or the
User’s Guide of one of the models listed on page 1.
Please contact us by visit: motorolanursery.com.suppoort
Consumer Products and Accessories Limited Warranty (“Warranty”)
Thank you for purchasing this Motorola branded product manufactured under
license by Meizhou Guo Wei Electronics Co. LTD (“MZGW”).
What Does This Warranty Cover?
Subject to the exclusions contained below, MZGW warrants that this Motorola
branded product (“Product”) or certified accessory (“Accessory”) sold for use
with this product that is manufactured to be free from defects in materials
and workmanship under normal consumer usage for the period outlined below.
This Warranty is your exclusive warranty and is not transferable.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS
THAT VARY BY STATE, PROVINCE, OR COUNTRY. FOR CONSUMERS WHO ARE COVERED BY
CONSUMER PROTECTION LAWS OR REGULATIONS IN THEIR COUNTRY OF PURCHASE OR, IF
DIFFERENT, THEIR COUNTRY OF RESIDENCE, THE BENEFITS CONFERRED BY THIS LIMITED
WARRANTY ARE IN ADDITION TO ALL RIGHTS AND REMEDIES CONVEYED BY SUCH CONSUMER
PROTECTION LAWS AND REGULATIONS. FOR A FULL UNDERSTANDING OF YOUR RIGHTS YOU
SHOULD CONSULT THE LAWS OF YOUR COUNTRY, PROVINCE, OR STATE.
Who is covered?
This warranty extends only to the first consumer purchaser and is not
transferable.
What will MZGW do?
MZGW or its authorized distributor at its option and within a commercially
reasonable time, will at no charge repair or replace any Products or
Accessories that do not conform to this Warranty. We may use functionally
equivalent reconditioned/ refurbished/ pre-owned or new Products, Accessories,
or parts.
What Other Limitations Are There?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE
DURATION OF THIS LIMITED WARRANTY, OTHERWISE, THE REPAIR OR REPLACEMENT
PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE
CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR
IMPLIED. IN NO EVENT SHALL MOTOROLA OR MZGW BE LIABLE, WHETHER IN CONTRACT OR
TORT (INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF
THE PRODUCT OR ACCESSORY, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR
CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR PROFITS, LOSS OF
BUSINESS, LOSS OF INFORMATION OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN
CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS OR ACCESSORIES
TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW.
Some jurisdictions do not allow the limitation or exclusion of incidental or
consequential damages, or limitation on the length of an implied warranty, so
the above limitations or exclusions may not apply to you. This Warranty gives
you specific legal rights, and you ay also have other rights that vary from
one jurisdiction to another.
Products Covered
|
Length of Coverage
---|---
Consumer Products| One (1) year from the date of the products original
purchase by the first
consumer purchaser of the product.
Consumer Accessories| Ninety (90) days from the date of the accessory’s
original purchase by the first consumer purchaser of the product.
Consumer Products and Accessories that are Repaired or Replaced| The balance
of the original warranty or for Ninety (90) days from the date returned to the
consumer, whichever is longer.
Exclusions
Normal Wear and Tear. Periodic maintenance, repair, and replacement of
parts due to normal wear and tear are excluded from coverage.
Batteries. Only batteries whose fully charged capacity falls below 80% of
their rated capacity and batteries that leak is covered by this Warranty.
Abuse & Misuse. Defects or damage that result from: (a) improper
operation, storage, misuse or abuse, accident or neglect, such as physical
damage (cracks, scratches, etc.) to the surface of the product resulting from
misuse; (b) contact with liquid, water, rain, extreme humidity or heavy
perspiration, sand, dirt or the like, extreme heat, or food; (c) use of the
Products or Accessories for commercial purposes or subjecting the Product or
Accessory to abnormal usage or conditions; or (d) other acts which are not the
fault of MOTOROLA or MZGW, are excluded from coverage.
Use of Non-Motorola branded Products and Accessories. Defects or damage
that result from the use of Non-Motorola branded or certified Products or
Accessories or other peripheral equipment is excluded from coverage.
Unauthorized Service or Modification. Defects or damages resulting from
service, testing, adjustment, installation, maintenance, alteration, or
modification in any way by someone other than MOTOROLA, MZGW, or its
authorized service centers, are excluded from coverage.
Altered Products. Products or Accessories with (a) serial numbers or date
tags that have been removed, altered, or obliterated; (b) broken seals or that
show evidence of tampering; (c) mismatched board serial numbers; or (d)
nonconforming or non-Motorola branded housings, or parts, are excluded from
coverage.
Communication Services. Defects, damages, or the failure of Products or
Accessories due to any communication service or signal you may subscribe to or
use with the Products or Accessories is excluded from coverage.
How to Obtain Warranty Service or Other Information?
To obtain service or information, please visit us at:
motorolanursery.com.support
You will receive instructions on how to ship the Products or Accessories at
your expense and risk, to an MZGW Authorised Repair Centre. To obtain service,
you must include: (a) the Product or Accessory;(b) the original proof of
purchase (receipt) which includes the date, place, and seller of the Product;
(c) if a warranty card was included in your box, a completed warranty card
showing the serial number of the Product; (d) a written description of the
problem; and, most importantly; (e) your address and telephone number. These
terms and conditions constitute the complete warranty agreement between you
and MZGW regarding the Products or Accessories purchased by you and supersede
any prior agreement or representations, including representations made in any
literature publications or promotional materials issued by MZGW or
representations made by any agent, employee or staff of MZGW, that may have
been made in connection with the said purchase.
Disposal of the Device (environment)
At the end of the product life cycle, you should not dispose of this product
with normal household waste. Take this product to a collection point for the
recycling of electrical and electronic equipment. The symbol on the product,
user’s guide, and/or box indicates this.
Some of the product materials can be re-used if you take them to a recycling
point. By reusing some parts or raw materials from used products you make an
important contribution to the protection of the environment.
Please contact your local authorities in case you need more information on the
collection points in your area.
EU Declaration of Conformity (DoC)
Hereby, Meizhou Guo Wei Electronics Co. LTD declares that the radio equipment
type is in compliance with RE Directive
2014/53/EU. The full text of the EU declaration of conformity is available on
the website: www.motorolanursery.com
FCC and IC regulations
FCC Caution:
Any changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
IMPORTANT NOTE:
Note: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
ISEDC Warning
This device complies with Innovation, Science, and Economic Development Canada
licence-exempt RSS standard(s). Operation is subject to the following two
conditions:
(1) this device may not cause interference, and (2) this device must accept
any interference, including interference that may cause undesired operation of
the device.
Radiation Exposure Statement:
The baby unit complies with FCC/ISEDC radiation exposure limits set forth for
an uncontrolled environment. The baby unit should be installed and operated
with a minimum distance of 20cm between the radiator& your body. The parent
unit has been tested and complies with FCC and ISEDC SAR limits.
Technical Specifications
Baby unit
Frequency| 1881.792 – 1897.344 MHz for EU
1921.536 – 1928.448 MHz for USA & Canada
---|---
Channels| 10 for EU
5 for USA & Canada
Operating temperature| 10°C – 40°C
Power supply adapter Rating| Input 100 – 240VAC, 50/60Hz, 200mA
Output 6VDC, 400mA
Parent unit
Frequency| 1881.792 – 1897.344 MHz for EU
1921.536 – 1928.448 MHz for USA & Canada
---|---
Channels| 10 for EU
5 for USA & Canada
Operating temperature| 10°C – 40°C
Power supply adapter Rating| Input 100 – 240VAC, 50/60Hz, 200mA
Output 6VDC, 400mA
Specifications are subject to change without prior notice.
Manufactured, distributed, or sold by Meizhou Guo Wei Electronics Co. LTD., the official licensee for this product. MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. and are used under license. All other trademarks are the property of their respective owners. © 2021 Motorola Mobility LLC. All rights reserved.
Version 2 (EN-EU&US)
References
Read User Manual Online (PDF format)
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