AG neovo PID Command and Ctrl Software Application Tool User Guide

June 6, 2024
AG neovo

PID Command & Ctrl
User Guide
Version 1.3

INTRODUCTION

AG Neovo PID Command & Ctrl is a software application tool that allows users to control, configure and test public information displays via LAN or RS-232 connections in a simple and intuitive way. It also can be used to assist system integrators with external control systems by generating and displaying the commands exchanged between the software and displays.
Features and Benefits
PID Command & Ctrl provides a simple and easy-to-use interface to perform the following functions:

  • Easy remote access to many common controls.
  • Access to advanced tiling controls.
  • Assists with diagnosing connection and configuration problems.
  • Displays all commands exchanged.
  • Provides control to one or all displays via display grouping.

Usage Scenarios

  • Finding command codes for programming into an external control system.
  • Remote controlling one or all of your installed displays.
  • Easily and quickly configure a video wall using the tiling settings.
  • Instantly switching video sources of multiple displays.
  • Making adjustments to displays when not physically possible or convenient to use an IR remote control.

Supported Displays

• VW-Series
• PN-Series
• PD-Series
• PM-Series
• QM-Series| • QX-Series
• QD-Series
• NSD-Series
• IFP-Series
• RX-Series| • SX-Series
• HX-Series (HX-32E, HX-24G)
• DR-Series (DR-17G, DR-22G)
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MAKING CONNECTION

You can interconnect multiple displays to create a daisy-chain configuration a video wall via LAN or RS-232.
Connecting via LAN
Single display setup:

MAKING CONNECTION
Connecting via RS-232
Connect the RS-232 cable to the corresponding serial port in your computer and display respectively.
Connect the RS-232 OUT connector of DISPLAY 1 to the RS-232 IN connector of DISPLAY 2 to create a daisy-chain configuration.

Note: A USB to RS-232 adapter is necessary for computers that do not have a physical serial port.
What’s new in this version
This version of PID Command & Ctrl has the following new features and functionality since version 1.0:
– IP Scan: automatically scan and add supported AG Neovo displays located in the same LAN.
– Support new display models: added support for QM-Series and CMS/Custom sources. Added support for IFP-Series and NSD-Series.

CONTROLS AND FUNCTIONS

Main window – Control Tab
The PID Command & Ctrl main window (control tab) has a device list and communications interface settings that specify how to connect to a display on the left side. The right side shows the panel with multiple controls. At the bottom of the window, each command is displayed for external control system integration.
Uniwill Tab
The PID Command & Ctrl UniWall tab has a display list and communications interface settings that specify how to connect to a display on the left side. The right side shows the panel with multiple controls. At the bottom of the window, each command is displayed for external control system integration.

OPERATION

Creating device lists
Create device lists in Control and/or UniWall Sections in order to control devices.
Creating a device list in the “Control” tab
Device lists can be created for LAN or RS232 interface control, or previously saved lists can also be loaded.
Adding displays with LAN interface

  • Step 1. Select “LAN” as the Comms Interface.
  • Step 2. Enter the IP address of the AG Neovo display or click “IP Scan.”
  • Step 3. Select the Model of the display.
  • Step 4. Click “Add Device” then the device will be added to the list.
  • Step 5. Repeat Steps 1 to 4 until all devices are added.
  • *Save the list after creating a list, every time the command tool is opened, the tool will automatically load the device list file.
  • **Remove device: a device can be removed from the list when you select the device from the list and click “Remove Device.”

Adding displays with RS-232 interface

  • Step 1. Select “RS-232” as the Comms Interface.

  • Step 2. Select the Model of the display.

  • Step 3. Select the Monitor ID of the device.

  • Step 4. Click “Add Device” then the device will be added to the list.

  • Step 5. Repeat Steps 1 to 4 until all devices are added.

  • *Save the list after creating a list, every time the command tool is opened, the tool will automatically load the device list file.

  • **Remove device: a device can be removed from the list when you select the device from the list and click “Remove Device.”

  • Step 6. Click “Search” and select the COM port on the host PC.

  • Step 7. Click “Open.”


Load from the saved list in the “Control” tab

Click “Load List”, then PID Command & Ctrl would load the device list file that has been saved on the same folder with PID Command & Ctrl.
Please note that the device list file will be updated when every time a list is saved.
Creating a device list in the “UniWall” tab
A device list can be created manually with LAN interface control only or it can be loaded from the saved list, the device list in the tiling tab can be different from the control tab device list.
Adding displays with LAN interface

  • Step 1. Enter the IP address of the AG Neovo display or click “IP Scan.”
  • Step 2. Select the Model of the display (models that support tiling).
  • Step 3. Click “Add Device” then the device will be added to the list.
  • Step 4. Repeat Step 1 to 3 until all devices are added.
  • *Save the list after creating list, every time the command tool is opened, the tool will automatically load the device list file.
  • **Remove device: a device can be removed from the list when you select the device from the list and click “Remove Device.”

Loading from a saved list in the “Control” tab
Click “Load List”, then the command tool will load the device list file located on the same folder where the Command Tool is running from. The device list from the control tab will be loaded if there is no previously saved device list from the tiling tab. Please note that the device list file will be updated when every time save a list.
How to control added displays

  • Step 1. Select the display from the device list which you wish to control individually.
    All the displays in the device list will respond to commands if nothing is selected.

  • Step 2. Click on any function button to control the display(s). 11

How to control the UniWall function

  • Step 1. Set the matrix size in columns and rows, then click “Set”

  • Step 2. Assign a display to a position in the tiling matrix by clicking on a display and then clicking the desired position.


  • Step 3. Click “update”

  • Step 4. Click “on” and “off” to control the tiling function.

  • Step 5. If you want to locate each display in the tiling matrix, check the “Location Test” function, and click on the display then click on its currently assigned position in the matrix. The OSD menu will pop up to show you the actual location of the display. You can click the same position again to hide the OSD menu.

(In the example below, a display with IP address 192.168.100.102 is located on position D but incorrectly assigned to display the image of position A. With the location test function, the user can see the assigned position is incorrect and adjust it to position D with the PID Command & Ctrl.) Command and Checksum Data
This section shows all commands exchanged via LAN or RS-232. These command codes can be used for programming AG Neovo displays into an external controller.
Copying command codes

  • Step 1. Click a control button (IR Remote, power states, input source, etc.)
  • Step 2. The corresponding command code will be shown on the “Command and Checksum” section right after pressing any control button.
  • Step 3. The command code can be copied into an external controller.

Get the Checksum

  • Step 1. Enter each command code into the individual column.

  • Step 2. Click “Checksum”, then the tool will calculate and generate the checksum value.

  • Step 3. The command code can be copied into an external controller.

Company Address: 5F-1, No. 3-1, Park Street, Nangang District, Taipei, 11503, Taiwan.
Copyright © 2021 AG Neovo. All rights reserved.
PID_Command & Ctrl _UG_V013

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