beurer HK 37 Heated Tube Scarf with Power Bank Instructions

beurer HK 37 Heated Tube Scarf with Power Bank

Dear customer,
Thank you for choosing a product from our range. Our name stands for high- quality, thoroughly tested products for applications in the areas of heat, weight, blood pressure, body temperature, pulse, gentle therapy, massage, beauty, air and baby.
With kind regards
Your Beurer team

Included in delivery

Check that the exterior of the cardboard delivery packaging is intact and make sure that all contents are present. Before use, ensure that there is no visible damage to the device or accessories and that all packaging material has been removed. If you have any doubts, do not use the device and contact your retailer or the specified Customer Service address.

• 1x power bank
• 1x heat pad
• 1x charging cable
• 1x these instructions for use

Signs and symbols

The following symbols are used on the device, in these instructions for use, on the packaging and on the type plate for the device:

Intended use

IMPORTANT
This heat pad is only designed to warm up the human body. This heat pad is suitable for personal use only, not for medical or commercial purposes.

Important instructions Retain for future use

WARNING

• Non-observance of the following notes may result in personal injury or material damage (electric shock, skin burns, fire). The following safety and hazard information is not only intended to protect your health and the health of others, it should also protect the product. For this reason, pay attention to these safety notes and include these instructions for use when handing over the product to others.
• This heat pad must not be used by persons who are not sensitive to heat or by vulnerable persons who may not be able to react to overheating (e.g. diabetics, people with skin alterations due to illness or scarred tissue in the application area, after taking pain relief medication or alcohol).
• This heat pad must not be used by very young children (0 – 3 years old) as they are unable to respond to overheating.
• The heat pad can be used by children older than 3 and younger than 8 years of age provided they are supervised. For this, the control must always be set to the minimum temperature.
• This heat pad may be used by children over the age of 8 and by people with reduced physical, sensory or mental skills or a lack of experience or knowledge, provided that they are supervised and have been instructed on how to use the heat pad safely, and are fully aware of the consequent risks of use.
• Children must not play with the heat pad or the power bank.
• Cleaning and maintenance carried out by the user must not be performed by children unless supervised.
• This heat pad is not designed for use in hospitals.
• Do not insert needles.
• Do not use when folded or bunched up.
• Do not use if wet.
• This heat pad must only be used in conjunction with the battery pack/powerbank specified on the label.
• The electrical and magnetic fields emitted by this heat pad may interfere with the function of a pacemaker. However, they are still well below the limits: electrical field strength: max. 5000 V/m, magnetic field strength: max. 80 A/m, magnetic flux density: max. 0.1 millitesla. Please therefore consult your doctor and the manufacturer of your pacemaker before using this heat pad.
• Do not pull, twist or make sharp bends in the cables.
• Please check the heat pad and powerbank frequently for signs of wear and tear or damage. If any such signs are evident or if the heat pad or powerbank have been used incorrectly, they must be checked by the manufacturer before being switched on again.
• If the connection cable of this heat pad is damaged, it must be replaced by the manufacturer, its customer service department or a similarly qualified person to avoid any risk.
• When this heat pad is switched on:
  • Do not place any objects on it (e.g. suitcase or washing basket)
  •  Heat sources, such as hot water bottles, heat pads or similar must not be placed on the pad.
• Do not expose the powerbank to direct sunlight or high temperatures. Otherwise the powerbank could overheat and be damaged irreparably.Never expose the powerbank to extreme heat. This applies in particular to storage in a car. Extreme temperatures can occur inside the vehicle and in the glove compartment when the vehicle is parked for a long period of time. Therefore, remove the powerbank from the vehicle.
• The powerbank must never be charged and run down at the same time.
• Never charge the powerbank using the USB port on your computer, as this could become overloaded.
• Do not cover the powerbank with covers, cushions, or similar during charging in order to prevent overheating.
• When using a USB mains part, the socket used must always be easily accessible, so that the USB mains part can be disconnected from the socket quickly in a hazardous situation. Please also observe the instructions for use for the USB mains part.
• Risk of explosion! Incorrect handling of batteries can lead to fire, explosions, leakage of hazardous substances or other hazardous situations! Do not throw the powerbank into fire, as the integrated battery could explode.
• Do not disassemble, split or crush the batteries.
• Only use chargers specified in the instructions for use.
• Batteries must be charged correctly prior to use. The instructions from the manufacturer and the specifications in these instructions for use regarding correct charging must be observed at all times.
• Always observe the notes on operation (section 4), cleaning and maintenance (section 5) and storage (section 6).
• If you should have any questions about using our devices, please contact our Customer Services department.

Device description

1. Heat pad
2. On/Off button with LED display
3. Connecting cable
4. Powerbank
5. Built-in pocket for powerbank
6. Drawstring
7. Charging cable

Initial use

Safety
IMPORTANT
The heat pad is fitted with a SAFETY SWITCH-OFF function. The SAFETY SWITCH-OFF stops the heat pad from overheating by automatically switching it off in the event of a fault. Once the SAFETY SWITCH-OFF has taken place, the On/Off button (2) on the heat pad and the white LED display on the power bank (4) remain illuminated. After cooling, the heat pad switches on again automatically.

Charging the power bank
IMPORTANT
Before you begin charging the power bank (4), please note the information in section 2 “Important instructions”. The power bank must be charged fully prior to initial use or if the device has not been used for a long period. If the power bank is completely run down, the charging process will take approx. 4.5 hours until it is fully charged again. To charge the power bank fully, proceed as follows:

• Insert the charging cable (7) provided into the connection socket of the power bank.
• Connect the other end of the charging cable to a USB charger via the USB port (USB charger with 5V / 1A SELV in accordance with the requirements of IEC/EN 60335, not included). Whilst charging, the LED display on the power bank flashes white.
• The flashing sequence of the white LED display on the power bank indicates the charging status of the power bank when charging and running down:
  • 1 x flash: 0 – 25%
  • 2 x flash: 26 – 50%
  • 3 x flash: 51 – 75%
  • 4 x flash: 76 – 99%
• Permanently lit up: 100%
  • As soon as the LED display on the power bank lights up permanently white, the power bank is fully charged (after approx. 4.5 hours from empty).
  • The white LED display on the power bank goes out shortly after the power bank has been disconnected from the USB charger.
  • The power bank should be charged at least once a year to retain its capacity.
  • Do not cover the power bank with covers, cushions or similar during the charging process in order to prevent overheating.
  • Only charge the power bank in a dry environment and at normal room temperature.

Charging a smartphone via power bank
The power bank can be used for more than just operating the heat pad – it can also be used to charge the battery of a smartphone. To charge your smartphone using the power bank, proceed as follows:

• Connect the power bank to your smartphone using the original USB charging cable from your smartphone manufacturer.

Operating the heat pad

• Pull the heat pad over your head. Ensure that the drawstring (6) is positioned at the top, facing the front. Ensure that the heating element is located at your neck.
• To adjust the size, you can pull on the drawstring (6).
• Place the charged power bank (4) into the built-in pocket (5) on the heat pad.
• Insert the connector plug of the heat pad’s connecting cable (3) into the connection socket on the power bank. The LED display of the On/Off button (2) on the heat pad briefly lights up white three times. The heat pad is now ready for use.

IMPORTANT
Ensure that the heat pad will not bunch up or become folded during use.

Usage Switching on

• Press the On/Off button (2) to switch on the heat pad (1). The LED display of the On/Off button lights up green (minimum heat). The LED display of the power bank (4) lights up or flashes white according to the charge status of the power bank.
• If you press the On/Off button again, the temperature setting will increase (medium heat). The LED display of the On/Off button lights up yellow.
• If you press the On/Off button again, the heat pad switches to the maximum temperature setting (maximum heat). The LED display of the On/Off button lights up red.
• If you press the On/Off button again, the heat pad switches off. The LED display of the On/Off button goes out immediately and the LED display on the power bank goes out after a few seconds.

WARNING
If the heat pad is being used over several hours, we recommend that you set the lowest temperature setting to avoid overheating the heated body part, which may lead to burns to the skin.

NOTE
When the power bank (4) has been almost completely run down, the heat pad is switched off automatically to protect the power bank. The power bank must then be charged.

Setting the temperature

• OFF: On/Off button (2) not lit
• Setting 1: Minimum heat (LED display of the On/Off button lights up green)
• Setting 2: Medium heat (LED display of the On/Off button lights up yellow)
• Setting 3: Maximum heat (LED display of the On/Off button lights up red)

Switching off
Press the On/Off button (2) to switch off the heat pad (1). The switching sequence is 1 – 2 – 3 – OFF … If the heat pad is switched off, the LED display of the On/Off button goes out immediately and the LED display on the power bank (4) goes out after a few seconds.

NOTE
Please note that the power bank (4) must be protected against the extreme cold to maintain its full performance.

Automatic switch-off time
This heat pad (1) is equipped with an automatic switch-off function. This turns off the heat supply approx. 110 minutes after the initial use. The On/Off button (2) on the heat pad and the white LED display on the power bank go out.
You can switch the heat pad on again immediately by pressing the On/Off button. If it is no longer possible to switch the heat pad on, then the power bank has been run down.

Cleaning and maintenance

IMPORTANT

• Before cleaning, always first disconnect the power bank (4) from the heat pad (1). Remove the pow-bank from the heat pad’s pocket. Otherwise, there is a risk of damage.

IMPORTANT

• The power bank (4) must never come into contact with water or other liquids as this may cause damage. To clean the power bank (4), use a dry, lint-free cloth. Do not use any chemical or abrasive cleaning agents.

IMPORTANT

• Please note that the heat pad (1) must not be chemically cleaned, wrung out, tumble dry, put through a mangle, or ironed. Otherwise, the heat pad may be damaged.

This heat pad is machine-washable. To do this, place the connecting cable (3) into the built-in pocket (5) and place the heat pad (1) in a wash bag. Set the washing machine to a particularly gentle wash cycle at 30 °C (wool cycle). For ecological reasons, always wash the heat pad (1) together with other textiles. Use a delicate laundry detergent and measure it out according to the manufacturer’s instructions.

IMPORTANT
Please note that washing the heat pad (1) too frequently has a negative effect on the product. The heat pad should therefore be washed in a washing machine a maximum of 10 times during its life. Let the heat pad dry flat on a clothes horse.

IMPORTANT

• Do not use pegs or similar items to attach the heat pad (1) to the clothes horse, otherwise, the heat pad may be damaged.
• Only reconnect the heat pad to the power bank (4) once the heat pad and the connector plug of the connecting cable (3) are completely dry. Otherwise, the power bank and the heat pad could be damaged.

Storage
If you do not plan to use the heat pad for a long period of time, we recommend that you store it flat and spread out. Always remove the power bank. Ensure there are no sharp folds in the heat pad at any time.

IMPORTANT
Please allow the heat pad (1) to cool down before storing, otherwise, the heat pad may be damaged. To avoid sharp folds in the heat pad, do not place any heavy objects on top of it while it is being stored.

IMPORTANT
Place the power bank (4) in a dry, dust-free, and cool place, away from direct sunlight. The power bank should be charged once a year to retain its capacity.

Accessories and replacement parts

For replacement parts and additional items visit www.beurer.com or contact the corresponding service address in your country (according to the service address list). Replacement parts and additional items are also available from retailers.

• Powerbank (item no. 163.296)
• Charging cable (item no. 163.297)

USB® is a registered trademark of USB Implementers Forum Inc.

What if there are problems?

The LED display of the On/Off button (2) on the heat pad (1) and the white LED display on the power bank (4) do not light up when:

–  the power bank is connected to the heat pad and

–  the On/Off button has been pressed.

| The power bank has been fully run down.| Charge the power bank.
There was a SAFETY SWITCH-OFF due to a fault in the heat pad.| Allow the heat pad to cool down to room temperature and switch it on again.
The LED display of the On/Off button (2) on the heat pad (1) and the white LED display on the power bank (4) do not light up when:

–  the fully charged power bank is connected to the heat pad and

–  the On/Off button has been pressed.

| The heat pad or the power bank is faulty.| Send the heat pad and the power bank for servicing.

Disposal

For environmental reasons, do not dispose of the device in the household waste at the end of its service life. Dispose of the device at a suitable local collection or recycling point in your country. Dispose of the device in accordance with EC Directive – WEEE (Waste Electrical and Electronic Equipment). If you have any questions, please contact the local authorities responsible for waste disposal. The empty, completely flat batteries must be disposed of through specially designated collection boxes, recycling points or electronics retailers. You are legally required to dispose of the batteries.

Technical specifications

Powerbank:
Operating temperature: 0 to +40 °C
Storage temperature: -10 °C to +45 °C
Recommended storage temperature: -10 °C to +25 °C
For technical data, see the type plate label on the heat pad and on the power bank.

 Warranty / Service

Beurer GmbH, Söflinger Straße 218, 89077 Ulm, Germany (hereinafter referred to as “Beurer”) provides a warranty for this product, subject to the requirements below and to the extent described as follows. The warranty conditions below shall not affect the seller’s statutory warranty obligations which ensue from the sales agreement with the buyer. The warranty shall apply without prejudice to any mandatory statutory provisions on liability. Beurer guarantees the perfect functionality and completeness of this product. The worldwide warranty period is 3 years, commencing from the purchase of the new, unused product from the seller. The warranty only applies to products purchased by the buyer as a consumer and used exclusively for personal purposes in the context of domestic use. German law shall apply. During the warranty period, should this product prove to be incomplete or defective in functionality in accordance with the following provisions, Beurer shall carry out a repair or a replacement delivery free of charge, in accordance with these warranty conditions. If the buyer wishes to make a warranty claim, they should approach their local retailer in the first instance: see the attached “International Service” list of service addresses. The buyer will then receive further information about the processing of the warranty claim, e.g. where they can send the product and what documentation is required. A warranty claim shall only be considered if the buyer can provide Beurer, or an authorized Beurer partner, with

• a copy of the invoice/purchase receipt, and
• the original product.

The following are explicitly excluded from this warranty:

• deterioration due to normal use or consumption of the product;
• accessories supplied with this product which are worn out or used up through proper use (e.g. batteries, rechargeable batteries, cuffs, seals, electrodes, light sources, attachments and nebulizer accessories);
• products that are used, cleaned, stored or maintained improperly and/or contrary to the provisions of the instructions for use, as well as products that have been opened, repaired or modified by the buyer or by a service center not authorized by Beurer;
• damage that arises during transport between manufacturer and customer, or between the service center and customer;
• products purchased as seconds or as used goods;
• consequential damage arising from a fault in this product (however, in this case, claims may exist arising from product liability or other compulsory statutory liability provisions).
  Repairs or exchanges in full do not extend the warranty period under any circumstances.

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