Set up Your Cue Account in Cue App User Guide
- June 6, 2024
- Cue
Table of Contents
For Use Under an Emergency Use Authorization (EUA) Only For in vitro
diagnostic use
Get Started Here
Set Up Your Cue Account
Download the Cue Health App from the Apple App® Store® or Google Play Store to your mobile smart device. Go to www.cuehealth.com for a list of compatible devices. Follow the on-screen instructions to create your account and pair your Cue Cartridge Reader to your mobile smart device.
Connect Cartridge Reader to power
When prompted on the Cue Health App, connect your Cartridge Reader directly to power using the supplied Cue Power Adapter and USB Charging Cable. Find Cartridge Reader QR code
Rotate your Cartridge Reader upside-down so the bottom of the Cartridge Reader
is facing up and the QR code is visible to you.
The QR code is located on the bottom of the Cartridge Reader. Pair Cartridge
Reader to mobile device
When prompted on the Cue Health App, adjust the camera so the QR code is
visible on-screen and inside of the capture outline.
When the QR code is recognized, the Cartridge Reader is paired securely to the
mobile smart device.
Cue Cartridge Reader is ready to use
To begin using the Cartridge Reader to run tests, open the Cue Health App and
follow the on-screen instructions.
Welcome to Cue
Welcome This guide will help you get started using the Cue Health Monitoring
System and the Cue Health Mobile App (Cue Health App)•
Get Started
See opposite page for instructions on downloading the Cue Health App, creating
your Cue Account, and setting up your Cue Cartridge Reader.
Questions
Dial (833) CUE-TEST • 833-283-8378
Cue and the Cue logo are registered trademarks of Cue Health Inc. Apple and
App Store are registered trademarks of Apple Inc. Google Play is a trademark
of Google LLC. The Bluetooth word mark and logos are registered trademarks
owned by Bluetooth SIG, Inc. and any use of such marks by Cue is under
license. Other trademarks and trade names are those of their respective
owners.
This product has not been FDA cleared or approved but has been authorized by
FDA under a EUA. This product has been authorized only for the detection of
nucleic acid from SARS-CoV-2, not for any other viruses or pathogens. The
emergency use of this product is only authorized for the duration of the
declaration that circumstances exist justifying the authorization of emergency
use of in vitro diagnostics for the detection and/or diagnosis of COVID-19
under Section 564(b)(1) of the Federal Food, Drug and Cosmetic Act, 21 U.S.C.
§ 360bbb-3(b)(1), unless the declaration is terminated or authorization is
revoked sooner.
About the Cue Health Monitoring System
Cue Cartridge Reader Your Reader pairs with the mobile smart device, accepts
Cue test-specific Cartridges and runs tests.
**Wireless Charging Base**
Light-ring illuminates when Cartridge Reader is docked and charging.
The Wireless Charging Base is sold separately as an accessory to the Cue Health Monitoring System.
About the Cue Health Monitoring System
Your Cue Cartridge Reader communicates with the Cue Health App using secure
BLUETOOTH® wireless technology.
A Cue Cartridge Reader can be used with multiple mobile smart devices, but
only one smart device at a time can connect to a Cartridge Reader to run a
test and receive test results.
Charging the Cartridge Reader
Charging with USB
Your Cue Cartridge Reader can be quick-charged directly using a cable through
the USB port located on the Reader.
Your Cue Cartridge Reader will wirelessly charge when docked to the optional
Wireless Charging Base accessory
Indicator Lights
Cartridge Reader lights communicate status
The Cue Cartridge Reader features 5 LED indicator lights located on the top of
the Cue Cartridge Reader.
The lights provide quick feedback on the status of the Cue Cartridge Reader
together with the Cue Health App. The lights display unique patterns to
communicate charging status, battery level, prompts for testing actions, test
status, and test errors.
Battery Level When the Cartridge Reader is connected to power, the lights will
sequentially illuminate then flash to indicate the battery charge level.
Prompts for an Action While running a test or after a test has been completed, the indicator lights will sweep from top to bottom or in reverse
Alerts When connecting to the Cue Cartridge Reader or at the start of a test, the indicator lights will flash in different patterns