e cue AM3569 Traxon North America Bridge8 Instruction Manual

June 15, 2024
e cue

e cue AM3569 Traxon North America Bridge8

  • Read the Information for Use and the Safety Instructions carefully. Subject to modification without prior notice.
  • Typographical and other errors do not justify any claim for damages. Modification of the product is prohibited.
  • This manual is designed for electricians, system administrators, and product users.
  • All product names and trademarks mentioned in this manual are trademarks of their respective owners.
  • Except for internal use, relinquishment of the instructions to a third party, duplication in any type or form – also extracts – as well as exploitation and/or communication of the contents is not permitted.

Downloads and more information at: www.ecue.com.
Art-Net™ Designed by and Copyright Artistic Licence Holdings Ltd.

Edition

  • 28.06.23 [EN_ecue_Bridge8_Setup_v2p0]
  • Published by:
  • Traxon Technologies Europe GmbH
  • Karl-Schurz-Strasse 38
  • 33100 Paderborn, Germany
  • ©2023 Traxon Technologies Europe GmbH
  • All rights reserved

Traxon Technologies Europe GmbH

  • Sales Operations
  • Karl-Schurz-Str. 38
  • 33100 Paderborn, Germany
  • +49 5251 54648-0
  • support@ecue.com.

Security instructions

  • Please read and follow the safety instructions, provided in a separate manual, carefully.
  • Make sure that the environmental, mounting, and installation prerequisites are met.
  • This manual should be kept in a safe place and reach of the device.

Symbols

  • The exclamation mark warns about possible damage to the device itself, to connected devices, and to the user.
  • The information symbol gives general hints and informs about handling and procedures for the use of the device.

General security instructions

  • Connect cables and data only when the device is powered down.
  • Ground the Ethernet and DMX connection cables for outdoor installations (optional for indoors only). Connect the e: cue Bridge8 to Protective Earth when at least one connected cable runs outdoors.
  • The device must be supplied by a separate certified SELV Class 2 power supply.
  • If safety instructions are missing, please contact Traxon e: cue to receive a new copy.

General device description

  • Lighting applications are heterogeneous by nature. e: cue interfaces serve to integrate many networks, protocols and third-party products into e: cue solutions. They also aid in applying special control functions for fixtures, they integrate analog or mechanical signalling into the digital world and offer bridging functions. e: cue interfaces are the links to bring together the many techniques and technologies of lighting control.
  • e: Cue nodes are a system of interfaces and provide various connection types like DMX/RDM, DALI, digital inputs and outputs etc
  • The e: cue Bridge8 is an Ar t-Net / sACN to DMX interface. It comes with 8 x DMX universes over screw terminal plugs. Switch between two input sources on the fly. The e: cue Bridge8 makes it possible to run up to 4096 DMX channels (= 1360 RGB pixels, 170 Pxl/Univ.) over Ethernet.
  • The e: cue Bridge8 supports up to 32 sACN / Art-Net universes.
  • With an extended operating temperature of -40 … 70°C (max 1 hour/day; continuous operation at max. 60 °C) the e: cue Bridge8 is suited for projects in tough outdoor environments. In addition to embedded temperature and humidity sensors, a backup on data loss and test modes adds to the features of the Node.
  • The Node is powered by an external power supply or via Power-over-Ethernet. It is easily mounted on standard 35 mm DIN rails or with a keyhole in the housing base on walls or on any stable vertical surface.

Delivery content
Delivery content of the e: cue Bridge8 – Product number AM356960031

  1. e: cue Bridge8
  2. Safety instructions
  3. Welcome note (English)

Connectors and Interfaces
View from the top:

e-cue-AM3569-Traxon-North-America-Bridge8-FIG-3

1 DMX output 1 … 8 (GND, DMX-, DMX+ left to right)
2 DMX status LEDs
3 Test / Error LED
4 Ethernet LED (LAN activity)
5 Status LED (Device status)
6 Identify button
7 Test button
8 Protective Earth
9 Power supply (Vcc+, Vcc- left to right)
10 Ethernet
11 DIN rail handle

User interface: LEDs
The e: cue Bridge8 has 11 LEDs on the front panel. The 11 LEDs show the basic states of the e: cue Bridge8.

LEDs

Status| On: If constantly on, the device is online. The server application is in operation.

Blinking: If blinking in one-second intervals, the device is offline. If it blinks more rapidly, the

device is in bootloader mode.

---|---
Ethernet| Off: no link available.

On: link established.

Blinking: Ethernet traffic.

Test / Error| Off: no error detected.

Short-short-long sequence: Test mode active.

On: If the constantly lights in red, an error occurs. This can be an internal error or malfunction of the device, or an external error, e.g. a shortcut of interface connections or alien power supply. Switch the device off and on. If the error persists, check the wiring or contact OSRAM Service.

DMX 1 … 8| Orange: DMX data.

Orange + White: port error.

Identify button: Identification & Reset
The Identify button has two functions: to reset the Node (A), and to exit the error state (B).

  • The Identify button can be used to reset the device to factory state or to stay in bootloader mode. With a reset, you restore the password and device settings by using the Identify button. Please note that the device name is not reset:
  • Keep the Identify button pressed while powering up, Status and Test / Error LEDs light up at first.
  • Bootloader mode is signaled by a fast blinking Status LED. Release the button now. The device stays in bootloader mode to download a new firmware.
  • To exit the bootloader mode, short-press the Identify button again.
  • Press the Identify button during operation until Status and Test / Error LEDs blink alternating, then blink together. Releasing the button now resets the device to its factory settings. The password and network settings are reset to their default values. Please note that the device name cannot be reset.
  • Keeping the button pressed further on, the device proceeds to normal operation. No changes apply.
  • Short press the Identify button if an error occurs and you want to exit the error mode. The device will switch back to normal activity if the cause of the error is eliminated. The Node might reboot.

General remarks

ransport
Only transport the device in its original packaging. This protects the device from damage.

Unpacking
Only unpack the device at its installation location. To protect the device against condensation water, unpack it and wait until all moisture remaining in the device has evaporated. Condensation can occur when the device is moved from a cold to a warm location. Keep the packaging for use in case of further transport. Inspect all parts for completeness regarding chapter “2.1 Delivery content” (page 04). If there is apparent damage to the device or parts are missing from the delivery scope, please contact the Traxon e: cue support service.

Warranty Regulations
Depending on the product, warranty regulations are of different duration. The warranty time is usually noted in the quote and in the order confirmation. See www.traxon-ecue.com/terms-and-conditions for details. Legal warranty regulations apply in any case.

Maintenance and Repair
This device requires no maintenance.

  • Before dismounting, appropriate measures must be taken to protect the respective components against damage caused by electrostatic discharge (ESD protection).
  • Do not try to repair the device. Return it to your Traxon e:cue distributor for replacement or repair
  • To update the firmware see „8 Firmware Update“ on page 12.

Disposal

Batteries and technical appliances must not be disposed of with domestic waste but should be handed in at the appropriate collection and disposal points.

The proper disposal of packing materials and of the device is the responsibility of the respective user and for his account; in all other matters, the retrieval obligation for packing materials and the device is subject to statutory regulations.

Support
In case of technical problems or questions regarding installation and repair please contact:

  • Traxon Technologies Europe GmbH
  • Customer Service
  • Karl-Schurz-Str. 38
  • 33100 Paderborn, Germany
  • +49 (5251) 54648-0
  • support@ecue.com.

Installation

  • The installation of the e: cue Bridge8 consists of mounting the device, connections to the power supply, to Ethernet, and to the DMX devices.
  • The sequence of cabling is not defined. Supply the device with power after all cabling is completed; it starts booting.
  • Connect cables and data only when the device is powered down.

Installation conditions

e-cue-AM3569-Traxon-North-America-Bridge8-FIG-5

Mounting process
The e:cue Bridge8 is designed to mount onto a 35mm DIN rail (EN 60715) in a horizontal position.

  1. Clip the device to the rail from the top.
  2. Apply gentle pressure to the top front to snap it in place. The device has been mounted successfully.
  • You can also mount the device on any flat surface. Use a 3 to 3.5mm screw for the hanger hole.
  • For mechanical stability, mounting on a rail is recommended.

Ethernet connection

  • The pin assignment of the Ethernet port corresponds to RJ45 standards. You can use every common
  • Ethernet components, like cables, splitters, and switches. Connect the e: cue Bridge8 at the designated
  • Ethernet interface with a patch cable (RJ45, CAT5).
  • Ground the Ethernet cable for outdoor installations (optional for indoor only).
  • Never connect more than one e:cue Bridge8 in factory state to a network. The identical IP addresses will conflict with and disturb proper communication.

DMX connection

  • The e:cue Bridge8 can control eight DMX universes with its eight DMX ports. Connect DMX devices to the
  • Node using 3-pin terminal plugs at the DMX interface of the Node.
  • The appropriate pin assignment is defined as follows:
  • From left to right: GND, DMX-, DMX+
  • It is recommended to use twisted pair cabling.
  • Use shielded cables for outdoor installations.
  • Ground the DMX connection cable for outdoor installations (optional for indoor only). Ground each cable separately.

Power supply
The e:cue Bridge8 can be powered by an external power supply or via Power- over-Ethernet.

PoE
For PoE, simply connect an Ethernet connection from a power-sourcing device.

External power supply
Connect the e:cue Bridge8 to a certified NEC Class 2 24 V DC power supply unit. Present power supply equates to the status “On” or running of the Node.

  • To connect the device to a power supply unit, use the provided 2-pole terminal and lay the wires as stated on the front label. The voltage assignment is left V+ and right V-.
  • Turn the power on when all cables are connected to the e:cue Bridge8. The device starts booting. During the booting process, all DMX LEDs turn on consecutively. The device has finished booting and is in operation when the LED Status is flashing.
  • The e:cue Bridge8 is not suited for powering over a DC power supply network. Use a separate certified SELV Class 2 power supply unit in the control cabinet for supplying 24 V DC to the e:cue Bridge8.

Protective Earth

Connect the e:cue Bridge8’s Protective Earth to earth when at least one connected cable runs outdoors.

Grounding of the e:cue Bridge8
Use Protective Earth where applicable. Ground the DMX connection cable and the Ethernet cable. Ground each cable separately.

Network configuration

The network properties of the device are preconfigured. The successful installation of the power supply is required for changing the network configuration. You can either adjust the network settings using the web interface of the device.

Default network properties

  • The e:cue Bridge8 has as a factory setting the default IP address 192.168.123.1.
  • Subnet mask: 255.255.255.0.
  • DHCP is disabled by default.

Login credentials for the web interface of the e:cue Bridge8:

  • The default password is: ecue
  • To change the network configuration use the web interface of the device.

Network configuration with the web interface

  1. Open a common web browser on a connected PC. Enter the e:cue Bridge8’s IP address into the address bar: e.g. http://192.168.123.1.
    The web interface of the device is displayed:

  2. On the left side, select “Settings” and enter the default password ecue:e-cue-AM3569-Traxon-North-America-Bridge8-FIG-9

  3. Click “Apply”. The Settings page is displayed:e-cue-AM3569-Traxon-North-America-Bridge8-FIG-10

  4. Define the network settings at “Device Basics” to your needs. You can also change the password for entry to the web interfaces of the device here. Entering an empty value disables the password protection.

  5. Click “Submit” to apply the settings.

The network configuration of the device is completed.

  • The employment of a discrete network is recommended.
  • Note down all employed and, if applicable, reserved IP addresses. Keep the information for future network configurations.
  • You can change the login password to the e:cue Bridge8’s configuration page and its device name at the “Settings” page.
  • Do not forget the new password.
  • The e:cue Bridge8 should be only accessed from one browser tab at a time.
  • In case there is no response please wait a while or reopen the browser to end pending connections.
  • Please note that after changing the IP address, the device currently will lose its connection and needs to be reconnected under the new IP address.

Output configuration

  • Access the web interface to first configure the data output of each port and to secondly map the data input of two sources. Then define a third source that determines the switching between the two input sources.
  • For each of the eight ports, the data output is composed of a maximum one DMX universe:

e-cue-AM3569-Traxon-North-America-Bridge8-FIG-11

  • To access the web interface, open a common web browser on a connected PC. Enter the e:cue Bridge8’s IP address into the address bar:
  • e.g. http://192.168.123.1.

Ports Configuration
The first step of the output configuration is to configure the channel size of the eight output ports. The channel size is equivalent to the channel count of the connected fixtures to each port:

e-cue-AM3569-Traxon-North-America-Bridge8-FIG-12

  1. Open the ports configuration page by selecting “Output Configuration” on the left side of the web interface of the e:cue Bridge8:e-cue-AM3569-Traxon-North-America-Bridge8-FIG-13
  2. Address up to 512 DMX channels by one port.
  3. After configuring all ports, click the “submit” button to save the configuration.

Data mapping (Source configuration)
The second step of the output configuration is to configure the data input. The e:cue Bridge8 pr ovides two data input sources. For each source, configure first its protocol and parameters.

e-cue-AM3569-Traxon-North-America-Bridge8-FIG-14

  • Then map the input data to the previously configured output ports:

e-cue-AM3569-Traxon-North-America-Bridge8-FIG-15

  1. Open the sources’ configuration pages by selecting “Input Source 1” and “Input Source 2” respectively on the left side of the web interface of the e:cue Bridge8:
    Please note that the IP addresses of the two sources must be different if the same protocol is used fore-cue-AM3569-Traxon-North-America-
Bridge8-FIG-16
    both sources. You can have an identical IP address when two different protocols are used.
    Repeat the following steps for each source:

  2. At the top, select a protocol type (Art-Net, sACN) from the drop-down menu and click the “configure” button. In the protocol configuration, configure the source protocol parameters e.g. the IP address accordingly. Click the “submit” button to save the protocol configuration.

  3. Enter the connected fixture’s universe at the source universe (“Src Universe”). Additionally, an offset within this universe can be specified (“Start Address”). It is possible to map the same universe to multiple ports. This means you can duplicate content using the e:cue Bridge8.

  4. After configuring all ports, click the “submit” button to save the configuration.

Source switch
The third step of the output configuration is to configure the source that defines the switching between Source 1 and Source 2. The value of the switch source will be taken to do a fade out / fade in between the two input sources:

e-cue-AM3569-Traxon-North-America-Bridge8-FIG-17

  1. Open the source switch configuration page by selecting “Source Switch Settings” on the left side of the web interface of the e:cue Bridge8:e-cue-AM3569-Traxon-North-America-Bridge8-FIG-18
  2. Select a protocol type (Input 1, Input 2, e:net, Art-Net, or sACN) from the drop-down menu. Enter the IP address of the switch source and define the universe and channel that is to determine the switching between Source 1 and Source 2. For sACN you can chose between Multicast and Unicast transmission by selecting the “Multicast” checkbox.
  3. Click the “submit” button to save the configuration.

For sACN Multicast make sure you have a switch that is sACN / Art-Net conform. Please note that for sACN Multicast you need:

  • one switch that is configured as an IGMP Querier;
  • all switches to have IGMP snooping enabled.

Test mode

  • The e:cue Bridge8 provides a Test mode for the connected DMX devices. The Test mode is designed for
  • DMX luminaires. There are two kinds: using the Test button and using the web interface of the e:cue Bridge8.
  • Please note that the Test mode overwrites all other DMX output like running shows for the time of testing. A running show is reverted to after exiting the Test mode.
  • The Test mode is indicated by flickering DMX LED(s) and the blinking Test / Error LED.

Test mode via Test button
The Test button allows to test the connected DMX devices directly with the e:cue Bridge8.

  • Keep the Test button pressed for about 5 seconds until the Test / Error LED flashes in the short-
    long sequence and the DMX 1 LED lights constantly. Releasing the button now starts the Test mode at the DMX port 1 with blinking lights of all channels.

  • Short-press the Test button each time to switch between the following test patterns:

  • DMX port 2: All channels blink.

  • DMX port 3: All channels blink.

  • DMX port 4: All channels blink.

  • DMX port 5: All channels blink.

  • DMX port 6: All channels blink.

  • DMX port 7: All channels blink.

  • DMX port 8: All channels blink.

  • All ports: All channels blink.

  • All ports: All channels to 100%.

  • All ports: All channels to 0%.

  • Repetition, beginning from the test pattern for DMX port 1.

  • To exit the Test mode at any time, keep the Test button pressed for 5 seconds. The device proceeds to normal operation. The DMX LEDs no longer flicker and the Test / Error LED is off. The last test pattern will not be exited by the device.

  • Press the Identify button to switch between DMX (orange port LEDs) and e:pix (white port LEDs) testing output.

Test mode via web interface
The web interface of the e:cue Bridge8 provides four different test patterns and allows to change their properties.
To access the web interface, open a common web browser on a connected PC. Enter the e:cue Bridge8’s IP address into the address bar: e.g. http://192.168.123.1.

  • Open the Test mode page by selecting “TestMode” on the left side of the web interface of the e:cue Bridge8:

e-cue-AM3569-Traxon-North-America-Bridge8-FIG-19

Click a button to choose a test pattern. Define the properties:

Property Description
Output DMX ports to run the test on.
Channel Count Total frame length.
Block Size Block size in which to step through the frame length in channel

count.
Offset| Start address of the first test loop (first channel = 1).
Value| Luminance of the test output (0 – 255).
Step Time| Delay between steps. Manual: Press the Test button to move the block. Define the first

channel at “Start Address”.

  • Click “set” to run the test and to apply changes in the test settings.
  • Exit the Test mode by leaving the Test mode page, e.g. go to “Dashboard” or double-pressing the Identify button.

Firmware Update
In case a new firmware version is available, use the web interface of the e:cue Bridge8 to update the device.

  1. Save the new firmware file from www.ecue.com.
  2. To access the web interface, open a common web browser on a connected PC. Enter the e:cue Bridge8’s IP address into the address bar: e.g. http://192.168.123.1.
  3. On the left side, select “Settings” and click the “Firmware update” button at the end of the page. The device enters the bootloader mode and the firmware loader window is displayed:e-cue-AM3569-Traxon-North-America-Bridge8-FIG-20
  4. Browse for the new firmware file and click “upload” to start the updating process. Wait until the process has finished to get back to normal operation. Acknowledge the firmware version and the Dashboard page appears.
  • The firmware update is completed.
  • To abort the firmware update, click “abort and restart”. Wait for the device to reboot.

Dismounting
Disconnect all attached cables. Dismount the e:cue Bridge8 from the rail by pulling the black DIN rail handle and unhitching the Node. The dismounting is completed.

Before dismounting, appropriate measures must be taken to protect the respective components against damage caused by electrostatic discharge (ESD protection).

Product specifications

e-cue-AM3569-Traxon-North-America-Bridge8-FIG-21 e-cue-AM3569-Traxon-North-America-Bridge8-FIG-22

Interface specifi cations

e-cue-AM3569-Traxon-North-America-Bridge8-FIG-23 e-cue-AM3569-Traxon-North-America-Bridge8-FIG-24

Certifications

  • e:cue Bridge8 is certified according to
  • EN 55024:2016-05, EN 55032:2016-02
  • Conforms to UL Std. 62368-1
  • Certified to CSA Std. C22.2 NO. 62368-1

Dimensions

All dimensions in mm

e-cue-AM3569-Traxon-North-America-Bridge8-FIG-26 e-cue-AM3569-Traxon-North-America-Bridge8-FIG-27 e-cue-AM3569-Traxon-North-America-Bridge8-FIG-28

Please check for the latest updates and changes on the Traxon website. © 2023 TRAXON TECHNOLOGIES. ALL RIGHTS RESERVED. www.traxon-ecue.com.

References

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