SAMSUNG QM32R-A 32 Inch FHD Signage TV Display User Guide
- June 6, 2024
- Samsung
Table of Contents
QM32R-A 32 Inch FHD Signage TV Display
User Guide
QM32R-A QM32R-AN QM43R-A QM50R-A
QM55R-A QM65R-A QM75R-A QM32R-B QM43R-B
QM50R-B QM55R-B QM65R-B QM75R-B
- The color and the appearance may differ depending on the product, and the content in the manual is subject to change without prior notice to improve the performance.
- Download the user manual from the following Samsung Website for further details.
http://www.samsung.com/displaysolutions
Checking the Components
- Quick Setup Guide
- Warranty card (Not available in some locations)
- Regulatory guide
- Power cord
- Batteries (AAA x 2) (Not available in some locations)
- Remote Control
- RS232C adapter
- HOLDER-CABLE (Supported models: QM65R-A, QM75R-A, QM65R-B, QM75R-B)
Contact the vendor where you purchased the product if any components are
missing.
Components may differ in different locations.
Parts
- Remote sensor
Press a button on the remote control pointing at the sensor on the front of the product to perform the corresponding function.
- Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled.
2. Power indicator
3. Power button
Turns the product on or off.
QM32R-A QM32R-AN QM32R-B
QM43R-A QM50R-A QM55R-A QM65R-A QM75R-A
QM43R-B QM50R-B QM55R-B QM65R-B QM75R-B
Troubleshooting Guide
| Issues | Solutions |
|---|---|
| The screen keeps switching on and off. | Check that the cable between the |
product and the PC is connected correctly.
No Signal is displayed on the screen.| Check that products (including source
devices) are connected correctly with a cable.
Check that the source device connected to the product is powered on.
Specifications
| Model Name | QM32R-A/ QM32R-AN / QM32R-B | QM43R-A / QM43R-B | QM50R-A / QM50R-B |
|---|---|---|---|
| Panel | Size | 32 CLASS (31.5 inches / 80.1 cm) | 43 CLASS (42.5 inches /1079 |
| cm) | 50 CLASS (49.5 inches /125.7 cm) | ||
| Display area | 698.4 mm (H) x 392.85 mm (V) | 941.184 mm (H) x 529.416 mm (V) |
1095.84 mm (H) x 616.41 mm (V)
Model Name| QM55R-A / QM55R-B| QM65R-A / QM65R-B| QM75R-A / QM75R-B
Panel| Size| 55 CLASS (54.6 inches /138.7 cm)| 65 CLASS (64.5 inches /163.9
cm)| 75 CLASS (74.5 inches /189.3 cm)
Display area| 1209.6 mm (H) x 680.4 mm (V)| 1428.48 mm (H) x 803.52 mm (V)|
1650.24 mm (H) x 928.26 mm (V)
Power Supply| AC100-240V– 50/60Hz
Refer to the label at the back of the product as the standard voltage can vary
in different countries.
Environmental
considerations| Operating| Temperature: 0 °C — 40 °C (32 °F —104 °F)
Humidity:10% — 80%, non-condensing
Storage| Temperature: -20 °C — 45 °C (-4 °F —113 °F)
Humidity: 5% — 95%, non-condensing
- This device is a Class B digital apparatus.
- For detailed device specifications, visit the Samsung website.
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.
Wall Mount Kit Specifications
1 Model Name| 2 VESA screw hole specs (A * B) in millimeters| 3 C| 4
Standard Screw| 5 Quantity|
---|---|---|---|---|---
QM32R-A
QM32R-AN
QM32R-B| 200 x 200| 20-22 mm
2.0-2.2 cm| M8| 4
QM43R-A
QM43R-B| 32-33 mm
3.2-3.3 cm
QM50R-A
QM55R-A
QM50R-B
QM55R-B| 30-31 mm
3.0-3.1 cm
QM65R-A
QM65R-B| 400 x 400| 29-30 mm
2.9-3.0 cm
QM75R-AQM75R-B| 30-31 mm
3.0-3.1 cm
Connecting and Using a Source Device
Connecting to a PC
Connecting to a Video Device
Use Cat7(STP Type) cable for the connection. (10/100 Mbps)
Shielded Twist Pair
Connecting to MDC
For details on how to use the MDC program, refer to Help after installing the
program. The MDC program is available on the website.
http://www.samsung.com/displaysolutions
Contact SAMSUNG WORLDWIDE
Web site: http://www.samsung.com
| Country/Area | Customer Care Centre |
|---|---|
| ALBANIA | 45620202 |
| AUSTRIA | 0800 72 67 864 (0800-SAMSUNG) |
| BELGIUM | 02-201-24-18 |
| BOSNIA | 55233999 |
| BULGARIA | 0800111 31 – 6e3nnaTeH 3a BOI4KI4 onepaTopy |
3000 -1.1eHa Ha eiik1H rpaitckm pa3roBop WW1 cnopej -rapiicpaTa Ha mo6i4nHvicrr onepaTop
09:00 Ao 18:00 – floHeAerimik Ao neTbK
CROATIA| 72726786
CYPRUS| 8009 4000 only from a landline, toll-free
CZECH| 800 – SAMSUNG (800-726786)
Samsung Electronics Czech and Slovak, s.r.o. V Parku 2323/14,148 00 – Praha 4
DENMARK| 70701970
ESTONIA| 800-7267
Country/Area| Customer Care Centre
---|---
FINLAND| 030-6227 515
FRANCE| 148630000
GERMANY| 61967755577
GREECE| 80111-SAMSUNG (80111 726 7864) only from landline (+30) 210 6897691
from mobile and landline
HUNGARY| 0680SAMSUNG (0680-726-7864)
IRELAND (EIRE)| 818717100
ITALIA| 800-SAMSUNG (800.7267864)
KOSOVO| 80010101
LATVIA| 8000-7267
LITHUANIA| 8-800-77777
LUXEMBURG| 26103710
MONTENEGRO| 20405888
NETHERLANDS| 889090100
NORTH MACEDONIA| 23207777
Country/Area| Customer Care Centre
---|---
NORWAY| 21629099
POLAND| 801172-678 tub +48 22 607-93-33 (optata wedlug taryfy operatora)
PORTUGAL| 808207267
ROMANIA| 0800872678 – Apet gratuit *8000 – Apet tarifat in retea
SERBIA| 113216899
SLOVAKIA| 0800 – SAMSUNG (0800-726 786)
SLOVENIA| 080 697 267 (brezplatna Levitra)
SPAIN| 911750015
SWEDEN| 771726786
SWITZERLAND| 800726786
TURKEY| 4447711
UK| 3330000333