EZVIZ C6W Smart WiFi Pan and Tilt Camera User Guide
- June 6, 2024
- ezviz
Table of Contents
COPYRIGHT© Hangzhou EZVIZ Software Co., Ltd. ALL RIGHTS RESERVED.
Any and all information, including, among others, wordings, pictures, graphs
are the properties of Hangzhou EZVIZ Software Co., Ltd. (hereinafter referred
to as “EZVIZ”). This user manual (hereinafter referred to as “the Manual”)
cannot be reproduced, changed, translated, or distributed, partially or
wholly, by any means, without the prior written permission of EZVIZ. Unless
otherwise stipulated, EZVIZ does not make any warranties, guarantees, or
representations, express or implied, regarding the Manual.
About this Manual
The Manual includes instructions for using and managing the product Pictures,
charts, images, and all other information hereinafter are for description and
explanation only. The information contained in the Manual is subject to
change, without notice, due to firmware updates or other reasons. Please find
the latest version on the website
(http://www.ezvizlife.com).
Revision Record
New release January 2019
Trademarks Acknowledgement
other EZVIZ’s trademarks and logos are the properties of EZVIZ in various
jurisdictions. Other trademarks
and logos mentioned below are the properties of their respective owners.
Legal Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH
ITS HARDWARE, SOFTWARE, AND FIRMWARE,
IS PROVIDED “AS IS”, WITH ALL FAULTS AND ERRORS, AND EZVIZ MAKES NO
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY,
SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
OF THIRD PARTY. IN NO EVENT WILL EZVIZ, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR
AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR
INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS
PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN
CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF EZVIZ HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL EZVIZ’S
TOTAL LIABILITY FOR ALL DAMAGES EXCEED THE ORIGINAL PURCHASE PRICE OF THE
PRODUCT. EZVIZ DOES NOT UNDERTAKE ANY LIABILITY FOR PERSONAL INJURY OR
PROPERTY DAMAGE AS THE RESULT OF PRODUCT INTERRUPTION OR SERVICE TERMINATION
CAUSED BY: A) IMPROPER INSTALLATION OR USAGE OTHER THAN
AS REQUESTED; B) THE PROTECTION OF NATIONAL OR PUBLIC INTERESTS; C) FORCE
MAJEURE; D) YOURSELF OR THE THIRD PARTY,
INCLUDING WITHOUT LIMITATION, USING ANY THIRD PARTY’S PRODUCTS, SOFTWARE,
APPLICATIONS, AND AMONG OTHERS.
REGARDING THE PRODUCT WITH INTERNET ACCESS, THE USE OF THE PRODUCT SHALL BE
WHOLLY AT YOUR OWN RISK.
EZVIZ SHALL NOT TAKE ANY RESPONSIBILITY FOR ABNORMAL OPERATION, PRIVACY
LEAKAGE, OR OTHER DAMAGES RESULTING FROM CYBER ATTACKS, HACKER ATTACKS, VIRUS
INSPECTIONS, OR OTHER INTERNET SECURITY RISKS; HOWEVER, EZVIZ WILL PROVIDE
TIMELY TECHNICAL SUPPORT IF REQUIRED. SURVEILLANCE LAWS AND DATA PROTECTION
LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION
BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS TO THE
APPLICABLE LAW EZVIZ SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS
USED FOR ILLEGITIMATE PURPOSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THE ABOVE AND THE APPLICABLE LAW, THE LATTER PREVAILS.
Safety Instruction
Due to the product shape and dimension, the name and address of the importer/manufacturer are printed on the package.
Customer Service
For more information, please visit
www.ezvizlife.com.
Need help? Please visit “www.ezvizlife.com/inter/page/contact-
us” for our local contact
details.
Package Contents
The device’s appearance is subject to the actual one you have bought.
Basics
-
LED Indicator
Solid Red: Starting up.
Slow-flashing Red: Wi-Fi connection failed.
Fast-flashing Red: Device exception (e.g. Micro SD card error).
Slow-flashing Blue: Running properly.
Fast-flashing Blue: Ready for the Wi-Fi connection.
Solid Blue: Video is being viewed or played back in EZVIZ App.
Slow-flashing Amber: Privacy mode is enabled.
Fast-flashing Amber: Alarming. -
Micro SD Card Slot
After installing the Micro SD card, you should initialize the card in the EZVIZ app before using it. -
Reset Button
Hold for 5 seconds to restart and set all parameters to default.
Interfaces of different devices are distributed in different locations, please refer to the material objects for details.
Power-on
The LED turning fast-flashing blue indicates that the camera is powered on and ready for Wi-Fi configuration.
Create an EZVIZ user account
Step 1
Connect your mobile phone to Wi-Fi.
Step 2
Search for “EZVIZ” in the App Store or Google Play™.
Download and install the EZVIZ app.
Launch the app.
Step 3
Create and register an EZVIZ user account by following the start-up wizard.
Connect to the Internet
Wireless Connection: Connect the camera to Wi-Fi.
| Model | Wi-Fi Signal |
|---|---|
| CS-C6Wi | 2.4G Wi-Fi 5G Wi-Fi |
| CS-C6W | 2.4G Wi-Fi |
Wired Connection: Connect the camera to a router.
Step 1
Connect the camera to the LAN port of your router with the Ethernet cable.
Step 2
Log in to your account using the EZVIZ app.
Step 3
On the Home screen, tap “+” on the upper-right corner to go to the Scan QR
Code interface.
Step 4
Scan the QR code on the body of the camera.
Step 5
Follow the wizard to add the camera to the EZVIZ app.
Installation (Optional)
Make sure the wall/ceiling is strong enough to withstand three times the weight of the camera. Here we take ceiling mounting as an example.
Step 1: Install the Micro SD Card (Optional)
Insert the micro SD card (sold separately) into the card slot as shown in the
figure below.
Step 2: Install the Base
Step 3: Install the camera
Mount the camera to the base, and turn it clockwise until it is fixed.
EZVIZ Connect
Use Amazon Alexa
These instructions will enable you to control your EZVIZ devices with Amazon
Alexa. If you run into any difficulties during the process, please refer to
Troubleshooting.
Before you start, make sure that:
-
EZVIZ devices are connected to the EZVIZ app.
-
In the EZVIZ app, turn off the “Image Encryption” on the Device Settings page.
-
You have an Alexa-enabled device (i.e Echo Spot, Echo-Show, All-new Echo-Show, Fire TV (all generations), Fire TV stick (second-generation only), or Fire TV Edition smart TVs).
-
The Amazon Alexa app is already installed on your smart device, and you have created an account.
To Control EZVIZ devices with Amazon Alexa: -
Open the Alexa app and select “Skills and Games” from the menu.
-
On the Skills and Games screen, search for “EZVIZ”, and you will find “EZVIZ” skills.
-
Select your EZVIZ device’s skill, then tap ENABLE TO USE.
-
Enter your EZVIZ username and password, and tap Sign in.
-
Tap the Authorize button to authorize Alexa to access your EZVIZ account, so that Alexa can control your EZVIZ devices.
-
You will see “EZVIZ has been successfully linked”, then tap DISCOVER DEVICES to allow Alexa to discover all your EZVIZ devices.
-
Go back to the Alexa app menu and select “Devices”, and under devices, you will see all your EZVIZ devices.
Voice Command
Discover a new smart device via the “Smart Home” menu in the Alexa app or the
Alexa Voice Control function. Once the device is found, you can control it
with your voice. Speak simple commands to Alexa.
Your device’s name for example: “show xxxx camera,” can be modified in the EZVIZ app. Every time you change the name of the device, you will need to discover the device again to update the name.
Troubleshooting
What do I do if Alexa fails to discover my device?
Check if there are any Internet connecting problems.
Try to reboot the smart device and re-discover the device on Alexa.
Why does the device’s status Show “Offline” on Alexa?
Your Wireless connection might have been lost. Reboot the smart device, and
re-discover on Alexa.
Internet access on your router could be unavailable. Check if your router is
connected to the Internet
and try again.
For details about countries that support the use of Amazon Alexa, see its official website.
Use Google Assistant
With Google Assistant, you can activate your EZVIZ device and watch live by
speaking Google
Assistant voice commands.
The following devices and apps are required:
- A functional EZVIZ app.
- In the EZVIZ app, turn off the “Image Encryption” and turn on the “Audio” in the Device Settings page.
- A TV with a functional Chromecast connecting to it.
- The Google Assistant app on your phone.
To get started, please follow below steps:
- Set up the EZVIZ device and make sure it works properly on the app.
- Download the Google Home app from the App Store or Google Play Store and log into your Google account.
- On the Myhome screen, tap “+” on the upper-left corner, and select “Set up device” from the menu list to go to the Setup interface.
- Tap “Works with Google”, and search for “EZVIZ”, where you will find “EZVIZ” skills.
- Enter your EZVIZ username and password, and tap Sign in.
- Tap the Authorize button to authorize Google to access your EZVIZ account, so that Google can control your EZVIZ devices.
- Tap “Return to the app”.
- Follow the above steps to complete the authorization. When synchronization is completed, the EZVIZ service will be listed under your list of services. To see a list of compatible devices under your EZVIZ account, tap on the EZVIZ service icon.
- Now try some commands. Use the name of the camera that you created when you set up the system.
Users can manage devices as a single entity or in a group. Adding devices to a room allows users to control a group of devices at the same time using one command.
See the link for more information: https://support.google.com/googlehome/answer/7029485?co=GENIE.Platform%3DAndroid&hl=en
For detailed information, please visit www.Aziz.EU
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