MSI MPG x570 Gaming Plus Motherboard User Manual

MSI MPG x570 Gaming Plus Motherboard User Manual

Context

• System was built in April 2020 with only the Samsung Evo 970 M.2 drive installed (in M2_2 slot)
• System has been fully functional, running Windows 10 Pro, for 10 months
• Today (12 Feb 2021) I purchased and installed a new WD Black SN750 M.2 in the M2_1 slot
• The BIOS does not detect the WD M.2 in the M2_1 slot
• Testing revealed that neither M.2 is detected by the BIOS in the M2_1 slot
• The Windows 10 OS does not see the WD drive installed in the M2_1 slot after boot

Troubleshooting

Samsung 970 Evo M.2 in M2_1
WD Black SN750 M.2 in M2_2

BIOS sees WD in M2_2 but does not see Samsung in M2_1

Samsung 970 Evo M.2 in M2_2
WD Black SN750 M.2 in M2_1

BIOS sees Samsung in M2_2
but does not see WD in M2_1

Note that the WD M.2 isn’t shown in Device Manager

Conclusion

• System sees both Samsung & WD M.2 drives in M2_2
• System does not see either M.2 drive in M2_1
• Either the M2_1 slot is bad, or a configuration setting needs to be changed
• MSI – Please advise on next trouble-shooting steps

References

• Welcome to MSI Member Account Login | MSI Member Center
• 优酷 - 为好内容全力以赴 - 海量正版高清视频在线观看
• v.youku.com/v_show/id_XNDkzODU0MDQw.html
• v.youku.com/v_show/id_XNjcyMTczMzM2.html
• v.youku.com/v_show/id_XNzUyMTI5ODI4.html
• dtsc.ca.gov/hazardouswaste/perchlorate/
• MSI - Redirect
• csr
• csr

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