KYOCERa Cloud Connect HyPAS Application User Guide

: October 27, 2023
: Kyocera

Table of Contents

Product overview
Documentation
Conventions
Accessing and configuring the application
Using the cloud services
Scanning
Troubleshooting
Documents / Resources

KYOCERa Cloud Connect HyPAS Application
KYOCERA Cloud Connect User Guide KYOCERa Cloud Connect HyPAS
Application

Legal notes
Unauthorized reproduction of all or part of this guide is prohibited.
The information in this guide is subject to change without notice.
We cannot be held liable for any problems arising from the use of this product, regardless of the information herein.
© 2022 KYOCERA Document Solutions Inc.

Regarding trademarks
Microsoft®, Windows®, and Active Directory® are registered trademarks of Microsoft Corporation in the U.S. and/or other countries.
All other brand and product names herein are registered trademarks or trademarks of their respective companies.

Product overview

KYOCERA Cloud Connect is a licensed HyPAS application that is installed and accessed from the operation panel of a HyPAS-enabled printer. With this application, you can link one or more accounts of select cloud services and do any of the following:

Print files currently stored in your account
Scan and upload files to your account
The following cloud services are supported:
Google Drive

You can only access files that have been uploaded through KYOCERA Cloud Connect version 10.

Evernote
OneDrive for Business

Documentation

This guide helps you use the different features of KYOCERA Cloud Connect.
This guide is intended for all users.
For more information about installing the application on a supported printer, see KYOCERA Cloud Connect Installation Guide.

Conventions

The following conventions may be used in this guide:

Bold text is used for menu items and buttons
Screen, text box, and drop-down menu titles are spelled and punctuated exactly as they are displayed on the screen
Italics are used for document titles
Icons are used to draw your attention to certain pieces of information. Examples:

This is a NOTE icon. This indicates information that is useful to know.
This is a CAUTION icon. This indicates important information that you should know, including such things as data loss if the procedure is not done properly.

System requirements
Refer to the Release Notes or ReadMe that accompany this product.

Accessing and configuring the application

The application can be accessed from the home screen of your printer operation panel.

If the application is not available in the home screen, go to your printer system settings then make sure that the application is listed and activated.
The features in this application require internet access. Before using the application, if applicable, make sure that your printer proxy settings are correct.

From the printer operation panel, select KYOCERA Cloud Connect.
If this is your first time to open the application or if you just updated the application, read and accept the terms of service.
2 Select Settings, then select any of the following:
You must have administrator access on your printer

Menu	Description

Proxy Settings If this is your first time to open the application, this menu displays automatically.| Review your printer proxy information. If your network proxy requires a username and password, enter the credentials.
To modify your printer proxy information, from the printer operation panel, go to your network or communication settings. Menus and buttons may vary depending on your printer. If required, enter your administrator credentials.
Application Settings| Select either of the following to set sign-in controls:
Display “Stay signed in”
Allow users to retain the cloud service account in the application for use at a later time.
Allow PIN login
Allow users to set a security PIN to sign in to a specific cloud service account.
Terms of Service| Read the software license agreement.
Access OneDrive for Business| Allow users to access your OneDrive for Business account. Follow the instructions on your screen.
Make sure that:
• You have your correct OneDrive for Business administrator account credentials.
• You have read and understood the access rights.

To manage settings remotely, access HyPAS Device Online by entering https://123.123.123.123:8083/, where 123.123.123.123 is the IP address of your printer with KYOCERA Cloud Connect installed.

In the application home screen, you can access the following supported cloud services:

Google Drive
Evernote
OneDrive for Business

In any part of KYOCERA Cloud Connect, you can select any of the following:
Home
Return to the application home screen.

Logout
Log out of the current user account and return to the cloud service login page.
Exit
Quit the application and return to the home screen of your printer operation panel.

Using the cloud services

The features in this application require internet access. Before using the application, if applicable, make sure that your printer proxy settings are correct.

Authenticating your cloud services accounts
Before you begin, make sure that you have your cloud service account credentials ready.
To authenticate your Google account in KYOCERA Cloud Connect, make sure that you have access to a separate device, such as a phone or tablet, that is connected to the internet.

From the printer operation panel, select KYOCERA Cloud Connect.
Select any of the following:

Connect to Google
Connect to Evernote
Connect to Microsoft

You can select Don’t show this page again to set the selected cloud service as the default every time you open KYOCERA Cloud Connect.
Sign in with your account credentials, then follow the instructions on the panel.

You may be asked to review terms and conditions of use.
You may be asked to allow the application to access your cloud service account.
For Evernote, you may also create new accounts.
For Microsoft, only OneDrive for Business accounts are supported. Make sure that OneDrive for Business is configured. For more information, see Accessing and configuring the application.
For Google, authentication is required on a separate device such as a phone or tablet that is connected to the internet. Follow the instructions on the printer operation panel and on the separate device.
To have easier access to any of your cloud services accounts in this application, you can set either of the following, if enabled by your administrator in Settings:

Set up a PIN
After signing in to your cloud service account, you can set an optional 4-digit PIN.

Your PIN may expire after a limited time, depending on your cloud service.
If your PIN has been locked, forgotten, or has expired, select the appropriate option to reset your PIN. Follow the instructions on your screen.

Stay signed in
While using any cloud service, you can select this option to keep the current account active for a limited time, until you log out of the account, or close the application.

If account authentication is successful, then the scan and print options become available. If account authentication is unsuccessful, then make sure that:

Your account credentials are correct.
The correct cloud service root certificates are registered. For more information, see KYOCERA Cloud Connect Installation Guide or contact your system administrator.
Your printer is connected to the internet and, if applicable, has correct proxy settings. For more information, contact your system administrator.

Scanning

Menus and settings may vary depending on the application version, cloud service, or printer.

Place your items face-down on the scanner glass or face-up on the document feeder.
From the printer operation panel, select KYOCERA Cloud Connect, then do any of the following:
• Select a cloud service, then sign in to your account.
• Select your saved cloud service account, and if necessary, enter your account credentials.
In Scan, select the option to add new content.

Follow the instructions and navigation options on the panel, and modify the available settings including:

File name
Scan destination

For Google, you cannot change the scan destination. Files are saved only in the root directory.

Scan settings
Select Start Scan.
You can view the scanned output in your cloud service application.

Menus and settings may vary depending on the application version, cloud service, or printer.

Make sure that paper is loaded correctly in the cassettes or manual paper feeder. For more information on loading paper correctly, see your printer Operation Guide.
From the printer operation panel, select KYOCERA Cloud Connect, then do any of the following:
• Select a cloud service, then sign in to your account.
• Select your saved cloud service account, and if necessary, enter your account credentials.
In Print, select any of the available options to browse for your file.
Select your file, then select Next.
• You can use the search feature to find any of the supported files.
• If your file is not listed, the file type may not be supported by KYOCERA Cloud Connect. Access and print your file from a computer.
• For Google, you can only access files in the root directory that have been uploaded through KYOCERA Cloud Connect version 10. If you have moved these files from the root directory to another location, use the search feature to find your file.
Review or modify any of the available printing options including:
• Paper source
• Color options
• Layout, finishing, or publishing options
Select Start Print.
If an error occurs during printing, follow the instructions on the panel to resolve any issues and continue printing.

Removing your deactivated or deleted cloud service account
When you deactivate or delete any of your cloud service accounts in another platform, for example, a web browser or a mobile app, some of your cloud service account information may still be available in KYOCERA Cloud Connect.

To ensure that your deactivated or deleted account is properly removed from KYOCERA Cloud Connect, do any of the following:
• In KYOCERA Cloud Connect, sign out of your cloud service account.
• Exit KYOCERA Cloud Connect.
• Turn off then restart your printer.
In KYOCERA Cloud Connect, select the respective cloud service, then check that your account is not listed.

Troubleshooting

The following table includes the most common problems that users may encounter when configuring or using the application. If your problem is not listed, contact a qualified service personnel or your system administrator.

Problem	Possible cause	Recommended solution
I can’t print my password-protected *.pdf.	Processing secure *.pdf is not
supported by the application.	Access and print your file from a computer
The file that I want to print isn’t listed.	• The file type is not supported

by the application.
• For Google, you can only access files in the root directory that have been uploaded through KYOCERA Cloud Connect version 10.| • Access and print your file from a computer.
• For Google, use the search feature in KYOCERA Cloud Connect to find your file. You can also access your Google Drive from a separate device such as a phone or tablet, then mark your file as a favorite. In KYOCERA Cloud Connect, select the Google cloud service, then in Print, select Starred to locate your file marked as a favorite.
I can’t specify the scan destination in Google Drive.| This is a limitation in KYOCERA Cloud Connect. For Google, files are saved in the root directory.| Scan your files to Google Drive using KYOCERA Cloud Connect, then access your Google Drive from a separate device, such as a phone or tablet, to manage the file location.
I can’t sign in to my cloud service account.| • Your printer is not connected to the internet.
• You have incorrectly entered your account credentials.
• For Microsoft, only OneDrive for Business accounts are supported.
• For Google, authentication is required on a separate device such as a phone or tablet that is connected to the internet.
• Your cloud service root certificates have expired or have not been registered.| • Review or modify the network and proxy settings of the printer and application.
You may need to restart your printer after modifying the settings.
• Make sure that your account credentials are correct.
• For Microsoft, make sure that you are using a valid OneDrive for Business account with access set up by your system administrator in Settings.
• For Google, follow the instructions on the printer operation panel and on the separate device.
• Register the correct cloud service root certificates. For more information, see KYOCERA Cloud Connect Installation Guide.
For more information, contact your system administrator.
After going through the Google account selection page, I see a sign-in error about JavaScript being unsupported or turned off.| The native browser of your printer does not support the account selection page of Google.| • Select the logout option. In the Google sign-in page, make sure that Stay signed in is not selected.
• If the Google account selection page is shown, select Add another account to sign in and bypass the JavaScript requirement.
After selecting the application from my printer operation panel, I see an error about a browser problem.| The application may not function properly with the Chromium-based NetFront browser of your printer.| Update the printer browser firmware to a WebKit-based version.
For more information, contact your system administrator.
While using the application, I see a communication error.| • You may have problems with your network or network settings.
• Your cloud service root certificates have expired or have not been registered.| • Check the network connection between your access point and your printer.
• Review or modify the network and proxy settings of the printer and application.
You may need to restart your printer after modifying the settings.
• Register the correct cloud service root certificates. For more information, see KYOCERA Cloud Connect Installation Guide.
For more information, contact your system administrator.

For the KYOCERA contact in your region, see Sales Sites sections here:
https://www.kyoceradocumentsolutions.com/company/directory.html is a trademark of KYOCERA Corporation
CCUGKDEN200.2022.07