Google GJQ9T Nest Cam with Base User Manual
- June 6, 2024
Table of Contents
Google GJQ9T Nest Cam with Base
We’re here for you
For online help and support, visit g.co/nest/help For an installation video,visit g.co/nest/setupnestcamFor help with accessibility, visit g.co/disabilitysupportPlace and label QR code here:
Set up your Google Nest Cam
- Plug your camera into an outlet
- Get the Google Home app
- Tap + to add your camera
A Nest Pro installer can help Connect with an independent installer who’s trained to install Google Nest products at g.co/nest/install
What’s included
- Nest Cam with base
- Power adapter
- Wall screws
- Anchors
- Cable clip
You may need a screwdriver, drill, and ladder
Safety, Warranty & Regulatory Guide for Google Nest Cam This booklet provides important safety, regulatory, and warranty information that you should read before using your Nest Cam. You can find an online version of this document at g.co/nest/help
Basic safety
WARNING: HEALTH AND SAFETY INFORMATION To avoid damaging your device, accessories or any connected devices, and to reduce the risk of personal injury, discomfort, property damage, or other potential hazards, follow the precautions below and those found in the Nest Cam Safety Information at g.co/nest/camsafety:
- Handle your Nest Cam with care. You may damage the device if you disassemble, drop, bend, burn, crush, or puncture your device. Do not use a Nest Cam with a cracked lens or damaged enclosure. Be sure the power adapter and Nest Cam are well ventilated when in use. Using a damaged Nest Cam, damaged cables, or power adapter, may cause overheating, fire, electric shock, injury, or damage to your Nest Cam or other property. Do not expose your Nest Cam to liquids, which can cause a short circuit and overheating. If the Nest Cam gets wet, do not attempt to dry it using an external heat source. Do not use your device when wet or in direct sunlight. Your Nest Cam is designed to work best in ambient temperatures between 32° and 104° F (0° and 40° C) and should be stored between ambient temperatures of -4° and 140° F (-20° and 60° C). Do not expose the Nest Cam to temperatures above 140° F (60° C) as this may damage the device or pose a risk of fire.
- This Nest Cam must be used with a certified AC adapter with Limited Power Source (LPS) output per IEC 60950-1 and/or PS1 classified output per IEC 62368-1, rated: 5 Volts DC, maximum 1.5 Amp. Only power this Nest Cam with the included power adapter or compatible power adapters, which are available on the Google Store or at Google authorized resellers (look for Google’s “made for” badge). Failure to use a compatible power adapter can cause fire, electric shock, injury, or damage to the Nest Cam.
- Strangulation hazard. This device is not a toy. Children have strangled on cords. Keep cords out of the reach of children (more than 3 feet / 0.9 meters away).
- Your Nest Cam can be wall-mounted. See g.co/nest/mount cam for additional wall-mount instructions.
Disposal & Recycling
Dispose of and transport your device and accessories according to local environmental and transportation regulations. Do not dispose of them in normal household waste. For more information on recycling your device and accessories, visit g.co/HWRecyclingProgram
Child Safety
Your Nest Cam is not a toy. It contains (or comes with) small parts, plastic elements, cables, and parts with sharp edges that may cause an injury or create a choking or strangulation hazard. Keep your Nest Cam and its accessories out of the reach of small children. They could hurt themselves or others, or could accidentally damage the Nest Cam. Consult a physician immediately if small parts are swallowed.
Proper Handling and Usage Care and Cleaning. Unplug your Nest Cam and power adapter before cleaning. Use a clean, soft, and dry cloth to clean your Nest Cam and power adapter. Do not use any chemical detergent, powder, or other chemical agents (such as alcohol or benzene) to clean your Nest Cam and power adapter. For additional care and cleaning information, visit g.co/nest/help Water Resistance. The device and power adapter are not water resistant and should not be exposed to liquids.
Service & support
For online help and support, visit g.co/nest/help. If you send your Nest Cam for service, you might receive a replacement in place of your original Nest Cam. Where permitted by law, goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods. If the goods are capable of retaining user-generated data, then the repair or replacement may result in loss of the data.
Regulatory information , certification, and compliance marks specific to
your Nest Cam can be found inside or on the device base. Additional regulatory
and environmental information can be found at g.co/nest/legal Manufacturer
address: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043.
EMC Compliance Important: This device, power adapter and other in-box
accessories have demonstrated Electromagnetic Compatibility (EMC) compliance
under conditions that included the use of compliant peripheral devices and
shielded cables between system components. It is important that you use
compliant peripheral devices and shielded cables between system components to
reduce the possibility of causing interference to radios, televisions and
other electronic devices.
Radio Frequency Exposur eRadio frequency exposure information can be
found at g.co/nest/cam safety Maintain a distance of
20 cm (8 in) from your body to be consistent with how the device is tested for
compliance with RF exposure requirements.
FCC Regulatory Compliance
This device complies with Part 15 of the FCC Rules. Operation is subject to the following 2 conditions: 1 This device may not cause harmful interference. 2 This device must accept any interference received, including interference that may cause undesired operation. U.S. Contact Information: Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043 Contact: g.co/nest/contact Model number: GJQ9T Product name: Nest Cam © Google LLC. Google Nest Cam and Google are trademarks of Google LLC.
Google Consumer Hardware Limited Warranty USA/Canada This Limited Warranty applies only if you are a consumer and purchased your Google-branded product (“Google Product”) in the United States or Canada. What does this warranty cover and how long does it last? Google warrants that a new Google Product (including any ancillary parts that may be packaged with it) will be free from defects in materials and workmanship under normal use in accordance with Google’s published user documentation for one year from the date of original retail purchase in its original packaging by you. If a Google Product has been refurbished by Google (“Refurbished”), Google warrants that the Refurbished Google Product (including any ancillary parts that may be packaged with it) will be free from defects in materials and workmanship under normal use in accordance with Google’s published user documentation for ninety days from the original date of retail purchase by you (these warranties are collectively referred to as our “Limited Warranty”).
What will Google do? (THIS IS YOUR EXCLUSIVE REMEDY) If a defect covered by this Limited Warranty arises and you return your Google Product to Google during the Limited Warranty period (which is one year for new Google Products and ninety days for Refurbished Google Products), Google will elect in its sole discretion and to the extent permitted by law repair your Google Product using new or refurbished parts, replace your Google Product with a new or refurbished Google Product functionally at least equivalent to yours, or accept the return of your Google Product in exchange for a refund of the purchase price you paid for your Google Product. If Google repairs or replaces your Google Product, the repaired or replaced Google Product will continue to be warranted for the remaining time of the original warranty period. All returned parts for which you have received a replacement will become the property of Google. Repair or replacement may result in loss of data. Nothing in this Limited Warranty will reduce or otherwise affect your statutory rights in relation to your Google Product.
THE LIMITED WARRANTY WRITTEN ABOVE IS THE ONLY EXPRESS WARRANTY GOOGLE PROVIDES FOR YOUR GOOGLE PRODUCT, AND THE ABOVE REMEDY IS YOUR SOLE REMEDY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GOOGLE EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER STATUTORY OR IMPLIED, ARISING FROM COURSE OF CONDUCT OR OTHERWISE, REGARDING YOUR GOOGLE PRODUCT, EXCEPT THAT ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT THAT CANNOT BE DISCLAIMED ARE LIMITED IN DURATION TO THE PERIOD OF THE EXPRESS WARRANTY ABOVE (EITHER ONE YEAR OR NINETY DAYS, DEPENDING ON WHETHER YOUR GOOGLE PRODUCT IS NEW OR REFURBISHED).
Some states, provinces or territories do not allow limitations on how long an
implied warranty lasts, so the above limitation may not apply to you.
What does this warranty not cover? This Limited Warranty is only valid and
enforceable in locations where the Google Product is sold and will apply only
if you purchased your Google Product from Google or its authorized resellers.
This Limited Warranty only applies to hardware components (and not any
software elements) of Google Product. This Limited Warranty also does not
apply to any consumable parts, such as batteries or protective coatings, that
due to their nature diminish over time, unless failure has occurred due to a
defect in materials or workmanship, nor to any cosmetic damage unless failure
has occurred due to a defect in materials or workmanship. This Limited
Warranty does not apply to damage caused by: (1) normal wear and tear; (2)
accidents; (3) misuse (including failure to follow product documentation); (4)
neglect; (5) disassembly; (6) alterations; (7) servicing other than by Google-
authorized technicians; and (8) external causes such as, but not limited to:
liquid damage, exposure to sharp objects, exposure to excessive force,
anomalies in the electrical current supplied to the Google product, and
extreme thermal or environmental conditions. Liquid damage voids this Limited
Warranty. This Limited Warranty does not guarantee that use of the Google
Product will be uninterrupted or error-free. The ninety-day Limited Warranty
Google provides for Refurbished Google Products is not applicable to Google
Products refurbished by third parties, even if sold by a Google authorized
reseller.
YOU EXPRESSLY UNDERSTAND AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY
APPLICABLE LAW, GOOGLE AND ITS SUBSIDIARIES AND AFFILIATES (COLLECTIVELY,
“GOOGLE PARTIES”) SHALL NOT BE LIABLE TO YOU UNDER ANY THEORY OF LIABILITY
(WHETHER CONTRACT, TORT (INCLUDING NEGLIGENCE), BREACH OR FAILURE OF ANY
WARRANTY OR OTHERWISE) FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR
EXEMPLARY DAMAGES THAT MAY BE INCURRED BY YOU IN CONNECTION WITH YOUR GOOGLE
PRODUCT OR THESE TERMS, INCLUDING ANY LOSS OF DATA, WHETHER OR NOT A GOOGLE
PARTY OR ITS REPRESENTATIVES HAVE BEEN ADVISED OF OR SHOULD HAVE BEEN AWARE OF
THE POSSIBILITY OF ANY SUCH LOSSES ARISING. YOU EXPRESSLY UNDERSTAND AND AGREE
THAT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE GOOGLE PARTIES’
TOTAL LIABILITY IN CONNECTION WITH YOUR GOOGLE PRODUCT OR THIS LIMITED
WARRANTY WILL NOT EXCEED THE AMOUNT YOU ACTUALLY PAID AT RETAIL FOR YOUR
GOOGLE PRODUCT.
Some states, provinces or territories do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.What if my Google Product also has damage which is not covered by this Limited Warranty? If, in addition to a defect covered by this Limited Warranty, your Google Product also has damage which is not covered (for example, damage caused by normal wear and tear or misuse by you) then Google is only responsible for addressing the defect covered by this Limited Warranty. In certain circumstances, Google may be prevented or restricted in carrying out the repair work until the damage which is not covered has also been fixed. For example, if your Google Product has a cracked screen then this may prevent Google from carrying out the repair work unless the screen is also fixed. If this happens, where permitted by law, Google may notify you and may give you the option of: (1) Google repairing the damage not covered by this Limited Warranty at your cost (and Google will tell you the amount in advance); or (2) Google returning your Google Product to you without carrying out any repair work.
What if my Google Product is damaged by liquid? If your Google Product has
sustained liquid damage this Limited Warranty no longer applies and Google
will not carry out any repair work. Google will give you the option of: (1)
replacing your Google Product at your cost (and Google will tell you the
amount in advance); or (2) Google returning your Google Product to you.
How do you make a claim? To make a claim under the Limited Warranty, please
contact Google Product Support at g.co/warrantyclaim. You must provide your
name, contact information, and the serial number of your Google Product to
receive support. Before receiving warranty service, Google may require that
you provide proof of purchase details, respond to questions designed to assist
with diagnosing potential issues and follow Google’s procedures for obtaining
warranty service.
Other limitations: No vendor, seller, authorized reseller, employee, or
representative of Google or its affiliates or any third party is authorized to
make any modification, extension, or addition to this Limited Warranty. If any
term of this Limited Warranty is held to be illegal or unenforceable, the
remaining terms of this Limited Warranty will remain in full force and effect.
How state, province, territory, and other laws apply to you: This warranty
gives you specific legal rights, and you may also have other rights that vary
from jurisdiction to jurisdiction.
This Limited Warranty is given by Google LLC, organized in the state of
Delaware, whose principal place of business is at 1600 Amphitheatre Parkway,
Mountain View, CA, 94043, United States.
Notice of Arbitration
In accordance with the Google Arbitration Agreement – Devices, Related
Accessories, and Related Subscription Services (“Arbitration Terms”) set forth
at g.co/devicearbitration, you acknowledge and agree that disputes relating to
your Google device, related accessories, and related subscription services for
your Google device (“Google Device”) will be resolved through BINDING
ARBITRATION on an individual, non-class basis, unless you have opted out or
another exception applies as described in the Arbitration Terms. For disputes
subject to arbitration, you agree to first send a written notice of the
dispute by certified U.S. Mail or by Federal Express (or international
equivalent) to Google’s address for notice: Google LLC, Legal Department
– Hardware Arbitration, c/o Corporation Service Company, 2710 Gateway Oaks
Drive, Suite 150N, Sacramento, CA 95833. The notice has to include, if
available: (a) the name of the person making the claim, (b) the type of Google
Device, as applicable, (c) the serial number of the Google Device, (d) the
email address used to register the Google Device, as applicable, (e) a
description of the nature and basis of the claim, (f) the result that is
desired (e.g., an amount of money), and (g) the case number(s) assigned by
Google to track previous attempts to resolve the dispute, if there is one. We
each agree to try to resolve the claim, but if we can’t do that within 60 days
after the notice is received, you or Google may initiate an arbitration
proceeding by following the American Arbitration Association (“AAA”) Rules.
Unless the parties agree otherwise, your demand for arbitration must be sent
to Google’s address for notice and entitled “Demand for Arbitration.” Google
will send demands for arbitration to you at the email address provided in the
notice of the dispute. © Google LLC.Nest Cam, G logo, Google, and related
marks and logos are trademarks of Google LLC.
Regulatory Information: United States
FCC Regulatory Compliance Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by Google could void your authority to operate the equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following 2 conditions:
- These devices may not cause harmful interference.
- These devices must accept any interference received, including interference that may cause undesired operation.
- Model number: GJQ9T Product name: Nest Cam
- Responsible Party Google LLC 1600 Amphitheatre Parkway Mountain View, CA 94043 Contact: g.co/nest/contact