SKG K6-EN Smart Portable Neck Massager User Manual

NECK MASSAGER

User Manual
MODEL: K6-EN
Thank you for choosing this SKG product. Before operating this unit, please read these instructions completely and save them for future use.

Thank you for choosing our Neck Massager. Please read this manual carefully before use in order to use the product correctly and take full advantage of its excellent performance. We believe it will bring convenience and comfort to your life. Please keep this manual for your future reference. If any problems occur when using the product, please contact SKG after-sales service outlet or our company. We will be glad to help you. Thank you!

This product is a household product. Not intended for commercial use. As we continually improve our products, we shall reserve the right to make technical changes without prior notice.

Product diagram

Operation method

1. When the device has a low battery, the power key indicator lamp turns yellow from blue, accompanied by a voice prompt: “low battery”. At this time, you may charge the device by connecting the  USB cable to an adapter that meets the standards of household appliances (output range:5V 1-2A) or to a computer USB port. While charging, the yellow lamp flashes; when the massager is fully charged, the blue lamp is always on. It takes around 4 hours for the device to be fully charged, after which, the device can be used for 3-4 hours.
2. Before use, first wet the skin of the cervical spine with a wet towel, and then wear the product on the neck, so that the electrode is attached to the skin of the cervical spine. Then, adjust the position of the product, turn on the device and adjust the appropriate massage intensity and mode.
3.  Press and hold “ ” for two seconds to power on the device (with voice prompt: Hi, SKG. ).
4. Enter “smart mode” with default level 0. When the device is on, each time you press the “ “you switch one mode in cycle among four modes (the voice prompts “Smart mode”, “Relax mode”,  “Active mode”, “Physical therapy mode” when the mode is switched). Every time when you switch the mode, the intensity returns to the default level of 0. When the device is on, you may press and hold for two seconds to turn off the device, accompanied by a voice prompt “Bye”.
5. “+” is the intensity increase button and Voice ON key. For each short-press, the voice prompts corresponding levels such as “level 1”, “level 2” ……to increase one level. The intensity includes 15  levels (0, 1, 2 … 15). Press “+” when the intensity reaches 14 and the voice prompts: “max.”. Then press “+” again and the voice still prompts “max.” with unchanged intensity. A long-press “+”  turn on voice function. Press “+” for two seconds to turn on the voice, and the voice prompt “audio mode” is given.
6.  “-” is the intensity decrease button and Voice Off key. For each short-press, the voice prompts corresponding levels such as “level 14”, “level 13” ……to increase one level. The intensity includes 15  levels (15, 14, 13…… 0). Press “-” when the intensity reaches 1 and the voice prompts: “min.”. Then press “-” again and the voice still prompts “min.” with unchanged intensity. A long-press “-”  turn on voice function. Press “-” for two seconds to turn off the voice, and the voice prompt “mute mode” is given.
7.  “ ” is the heating adjusting button. Press once to start heating and the voice prompts: “Low-level hot compress”. The electrode is heated while its temperature is kept at 38±2°C; Press twice, the medium level is activated, when the voice prompt “Medium heat” is given while the electrode temperature is kept at 40±2°C; Press three times, the high level is activated, when the voice prompt  “high-level hot compress” is given, while the electrode is kept at 42±2°C; Press again to turn off the heating, and the voice prompt: “Stop heating”.
8. When the product is properly worn and used, the main machine is in a power-on state; when both heating and massage is not in service, the product will automatically be turned off in about 120s,  while the voice prompt “Bye” is given; Once the product is not properly worn, it will get automatically turned off in about 120s, while the voice prompt “Bye” is given.
   9. Where the battery is too low, the main machine is powered off automatically while the voice prompt “Bye” is given.

● It is recommended to use the APP for control, There are more massage modes to select and download, The operating mode of the APP is as follows:

1. Scan the QR code of the APP on the right. Search for “SKG” in the mobile application market to download and install the software.

2. Registration and login.
   Enter the email number, and get the email verification code to complete registration.

3. Add device.
   Enter the email number, and get the email verification code to complete registration.
   Make sure that the Bluetooth of the mobile phone is turned on, turn on the massager device, and click “Add Device” on the “Device” page of the APP.

Tips

• Appropriate massage is recommended; it is recommended to use no more than half an hour a day.
• Store the device in a well-ventilated and dry place after use.
• Don’t put other heavy items on the device.

Routine maintenance

• When cleaning and maintaining the device, turn it off and clean the electrode with wet tissue paper. When it’s especially dirty, use a small amount of medical alcohol (alcohol concentration of 75%)  to wide and disinfect.

• During daily maintenance, use neutral cleaner and a soft cloth to wipe.
  Don’t use a corrosive cleanser and don’t soak or rinse it in water. Don’t wash it with water.

• During the cleaning process, prevent water or other liquid from entering the device to avoid short circuits and electric shock.

FAQ

• If you have problems using the product, please refer to the following tips and solutions.
• If the product is still in a fault condition or cannot be used, turn off the power.
• Users should not attempt to disassemble or repair the product by themselves. Dismantling or repairing by themselves will cause damage to the product and void the manufacturer’s warranty. The company will not be held responsible for any consequences caused thereby.

•  Please confirm the product power switch is on.
Failure to charge or no charge light| Please check if the USB cable and host and phone power adapter are connected.
Problems| Possible cause/treatment
Normal display but no

stimulation

| •  Does the pad contact the skin directly? Adjust the position so that it is close to the skin.
•  Is there hair or clothing, jewelry, etc. between the pads and the skin? Move away or remove items.
• Is the intensity level too low? Increase the massage intensity.
Tingling sensation| •  Is the massager’s electrode and neck skin closely contacted? Adjust the position so that it’s stick to the skin.
•  Is the massage time too long? It is recommended to a massage for 15 minutes at a time, twice a day.
• Is the massage intensity too high? Adjust to a low level
• Is the skin allergic to the electrode? Those with severe allergies need to be desensitized first.
•  Is the climate cold and the skin dry? Use a wet towel to moisten the skin area, prior to using.
•  Does the skin have a wound? Do not place the electrodes on the wound during use.
Weak stimulation| • Is the massager’s electrode in good contact with the skin area? Try adjusting the position of the electrode onto the skin surface, to improve skin contact, and adjust the massager’s intensity.
•  Is the electrode dirty or oily? Clean the electrode surface.
•  Is the battery running low? Please charge if the battery is low.
•  Is massage intensity level too low? Increase massage intensity.

Precautions

Danger
• Please never use the product together with the following medical electronic devices:

1. Pacemaker and other implantable medical electronic devices;
2. Medical electronic devices such as ECMO that sustain life;
3. Electrocardiographs and other medical electronic devices; * may cause malfunction of these medical electronic devices, which may be life-threatening.
4. It’s not allowed in gas stations, workshops with excessive dust, gas, and other places of flammable and explosive material.

Warning

• When the high-frequency surgical equipment and the massager are applied on a patient at the same time, the electrode of the massager may cause burns or damage the massager.
• When the product is applied close to (1M) a short-wave or microwave treatment device, the output of the massager may be unstable.
• During the massage, don’t contact wounds and scars with the electrode.
• During the massage, don’t place the electrode near the heart. Otherwise, it will increase the risk of heart fibrillation.
• The product is recommended to be used by one user. In case it’s used by two or more users, the electrode should be cleaned before use.
• When using the product, the electrode should be tightly attached to the skin in uniform contact.
• The electrode of the massager has a heating function. A hot compress on the same part for a long time (more than 15 minutes) may cause low-temperature burns.
• In case of discomfort during or after usage, stop using it and seek medical attention.
• This product contains a lithium battery. Don’t disassemble, modify, immerse the product or throw it into the fire, otherwise, it may cause product damage or explosion.
• Please consult your doctor for the following situations. Failure to do so may cause an accident or discomfort

1. Patients who are receiving medical treatment feel unwell.
2. Patients sufering from abnormal cardiac conditions and brain nerves.
3.  Patients whose temperature exceeds 38 degrees (fever).
4. Patients sufering from infectious diseases.
5. Patients are subject to skin perceptual disorder or skin abnormalities.
6. Patients on medication.
7. Patients with abnormal blood pressure.
8. Patients who cannot express themselves freely.
9. Patients sufering from sensory disorders due to peripheral circulation disorders caused by diabetes, etc.
10. Patients with skin allergies to stainless steel electrodes.

• Usage is prohibited in the following circumstances

1. Patients with malignant tumors
2. Patients with a hemorrhagic tendency
3. Pregnant and lying-in woman
4. Patients with acute suppurative inflammation
5. Pacemaker users
6. Patients with metal implants
7. Near the human heart

• Don’t apply the product near the heart, above the neck, head, mouth, private parts, or parts with skin diseases, and don’t massage the soles of both feet at the same time. In addition, don’t compress the internal organs when using. Failure to do so may cause an accident or discomfort.
• Don’t apply it with other medical devices or use more than two sets of the product at the same time. Otherwise, it may cause nausea or discomfort.
• Don’t apply it for purposes other than a massage as described in the user manual. Otherwise, accidents and malfunctions may occur.
• Don’t use the electrode with missing or damaged surfaces. Otherwise, accidents or malfunctions may occur.
• Don’t disassemble, repair, and modify this product without permission.
  Otherwise, it may cause malfunction or electric shock.

Note

• In case of discomfort due to product abnormality, stop using it immediately.
• In case of a strange feeling on your body or skin, consult your doctor and follow your doctor’s advice.
• During the massage, to move the electrode or place it on other people, make sure to cut off the power before moving. Otherwise, you may get a strong electric shock.
• Don’s massage with electronic equipment. Otherwise, it may cause malfunction of electronic devices (such as messy electronic watch time).
• In the event of an abnormal operation, please cut off the power immediately and remove it. Otherwise high temperature or short circuit may occur, leading to an accident. At the same time,  contact after-sales service.
• Don’t plug or unplug the USB charging cable with wet hands. Otherwise, it may cause electric shock or accidents.
• Don’t allow children or people not capable of expressing consciously to use. Otherwise, it may cause accidents or physical discomfort.
• Don’t use the product in a place with high humidity, such as a bathroom, or use the product while bathing. Otherwise, you may receive a strong electric shock and damage to the product.
• Don’t use the product when you are in bed. Otherwise, the device may malfunction. In addition, the electrode may be moved to other parts and cause discomfort.
• Don’t use the product when driving. Otherwise, it may cause discomfort due to excessive stimulation, resulting in an accident.
• Don’t stick the electrode to the affected area for a long time. Otherwise, it may cause skin inflammation.
• When massaging, don’t touch the electrode with the metal parts of the belt, necklace, etc. Otherwise, you may get a strong electric shock.
• Don’t apply the product to the same part for a long time (more than 30 minutes). Otherwise, it may cause muscle fatigue in the massaged part and discomfort.
• Wear this product correctly. It is used on the cervical spine and is worn symmetrically. Otherwise, accidents or discomfort may occur.
• When disconnecting the USB charging cable from the product, don’t pull the cable, but hold the plug to pull. Otherwise, it may cause electric shock or damage the product.
• The electrode of the massager has a heating function. Users who are not sensitive to heat or too sensitive to heat should consult a doctor before use.
• When the product is in use for a long time, the surface will be hot, which is normal.

Suggestion

• Make sure that the buttons on the device function normally before using.
• When the device is used for the first time or not in use for a long time, please charge it according to the user manual to ensure that it can function normally.
• When disposing of this product, please dispose of it in accordance with the relevant environmental protection regulations of the city. Otherwise, it may cause environmental pollution.
• This product’s target users are people aged 16 or above.
• Don’t use or store this product in the following places:
  Places exposed to direct sunlight
  Places subject to high temperature and humidity
  Places with water
  Places with excessive dust
  Places with smoke or fire
  Places subject to vibration
  Places subject to strong electromagnetism

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user authority to operate the equipment. Notes: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
–Reorient or relocate the receiving antenna.
–Increase the separation between the equipment and receiver.
–Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
–Consult the dealer or an experienced radio/TV technician for help.

The device has been evaluated to meet general RF exposure requirements. The device can be used in portable exposure conditions without restriction. The user is cautioned that changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Technical parameters

Electrical schematic diagram

Product and component recycling instructions

Recycle instructions

In order to protect the environment, when the product or its parts are discarded, as a consumer you have the responsibility to separate them from the domestic waste and send them to a qualified recycling station, by which the product or its parts are disassembled and recycled in accordance with relevant national regulations.

Name and content of hazardous substances in the product

0: Indicates that the content of the hazardous substance in the homogeneous material of the component is below the limit of the requirement specified in GB/T 26572. x:  Indicates that the content of the hazardous substance in at least one homogeneous material of the component exceeds the limit the requirement specified in GB / T 26572.
| This product has a “green life” of 10 years according to the product design by the company. The term “green life” is valid only when the product is used under normal conditions as described in the user manual of this product.

Note:

1. All other components and their homogeneous materials, which are not listed in the above table, don’t contain harmful substances.
2. All the harmful substances in components and their homogeneous materials listed in the above table are in line with strict requirements of China RoHS on the use of hazardous substances. Please feel assured to use it.

Note for discarding the product

Please support the recycling of rechargeable batteries (lithium-ion batteries).

| The battery used for this product is a dedicated rechargeable battery. Don’t use it on other products.
• Don’t charge the battery that is taken out.
• Don’t throw it into fire and overheat it.
•Don’t pierce it with a nail, impact it or disassemble it.
•Don’t short-circuit the battery with metal.
•Don’t store it with a necklace, hairpin.
•Don’t charge, use and place the battery near fire, under the sun, and other places of high temperature. The above situation can all cause heating, fire, and rapture.
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| Please place the removed rechargeable battery out of the reach of infants and young children to prevent swallowing.
• If swallowed by accident, please go to a doctor immediately.
• Don’t touch the liquid leaking from the battery and handle it in the following way.
• When the battery fluid gets into the eyes, it poses the danger of blindness. Don’t rub your eyes with your hands directly, instead, wash your eyes with water immediately and see a doctor for treatment. When the battery liquid contacts the body or clothing, it may cause skin irritation or injury. Please wash with water and if discomfort persists, you need to go to a doctor immediately.
• Disassemble only when the product is discarded. Otherwise, it may cause an accident such as fire, electric shock, or injury. If you need to repair (except for replacement of battery), please consult the store where you bought the product.

Lithium-ion batteries used in this product are recyclable and valuable resources. Please hand it over to professional organizations that can carry out rechargeable battery recycling when they are spent and discarded.
• The battery must be removed from the appliance before it’s disposed of;
• The appliance must be powered off before the removal of the battery;
• The battery shall be disposed of in a safe manner.
Note: Use dedicated tools to remove the plastic casing at the non-key side, and take out the battery.

This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety.
Children should be supervised to ensure that they do not play with the appliance. The appliance must only be supplied at safety extra-low voltage corresponding to the marking on the appliance.
Do not expose the appliance or battery to excessive temperatures.
This appliance contains batteries that are non-replaceable. When the battery is at end of life, the appliance shall be properly disposed of.
The appliance has a heated surface. Persons insensitive to heat must be careful when using the appliance.

DISPOSAL Do not dispose of this product as unsorted municipal waste. Collection of such waste separately for special treatment is necessary.
This product must not be disposed of together with domestic waste. This product has to be disposed of at an authorized place for recycling of electrical and electronic appliances. By collecting and recycling waste, you help save natural resources, and make sure the product is disposed of in an environmentally friendly and healthy way.

Warranty Card
Please show this card to the service outlet or scan the QR code to follow SKG’s official service platform for online customer service, electronic insurance sheet, installation, and repair, service schedule,  after-sales outlet, membership privilege, and the latest benefits.

Product name|
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Model|
Place of origin|
Warranty period|
Invoice number|
Purchase date|

http://weixin.qq.com/r/9UW-pxDECU12rVTE9xDn

Repair record

Date sent for repair|
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Inspection date|
Malfunction, repair and handling
Inspection date|
Signature of repairer|

Date of manufacture:———————
Inspection conclusion: ————-
Inspector No.: —————-

NECK MASSAGER

Importer Name: Wear Future Technologies Co., LTD.
Importer Address: 23A Floor, Building 3, Zhongke R&D Park, No. 009, Gaoxin South 1st Road,
High-tech Zone Community, Yuehai Street, Nanshan District, Shenzhen.
Service hotline: 400-822-0888
For more information, please visit www.SKG.com

References

• SKG Official Store - Use the SKG Neck Massager to Relieve Pain

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