NOMA iQ App for iPhone and Play Store User Guide

June 6, 2024
Noma

NOMA iQ App for iPhone and Play Store User Guide

Before you get started, make sure your house is ready. You will need:

  • 2.4 GHz or dual band WiFi router
  • Mobile device running iOS or Android

Get started

1 Download the NOMA iQ app from the App Store or Google Play to your

mobile device.

  • Launch the NOMA iQ app.

  • To register, enter your email address. Create a password, then login to the app.
    OR

  • Login if you already have an account

2. Network & System Requirements

  • Verify your network and ensure your mobile device is connected to a 2.4 GHz WiFi channel.
  • Consult your router documentation for detailed instructions on how to change wireless settings.
  • Make sure your mobile device is running the minimum or higher operating system for iOS or Android. Visit www.canadiantire.ca/nomaiq to verify the minimum versions.
  • No hub required.

3. Add a device

  • Install your smart product and make sure to enable and give permission for
    Bluetooth and Location Services on your mobile device to allow for a more seamless experience when pairing devices.

  • In the NOMA iQ app, select the “+” symbol in the top right hand corner.

  • Select your smart product and follow the instructions within the app.

  • If connection fails, be sure to stay within 10 metres from the product and try again.

4. Set up voice assistance

  • Go to the menu at the top left corner of the app and select “Voice Assistants”.
  • Choose your voice assistant and follow the instructions.

Did you know?

Most modern routers are dual band, meaning they support both 2.4 GHz and 5 GHz channels.
The most common wireless options are:

  • Mixed: The router will broadcast both 2.4 GHZ and 5 GHZ simultaneously under the same network name.
    The device will choose which to connect to based on multiple variables (congestion, distance to router, etc.).

  • 2.4 GHz: Broadcast only on this channel.

  • 5 GHz: Broadcast only on this channel.

  • Dual 2.4 and 5 GHz using separate network names: Router will broadcast both channels and user manually decides which to connect to.

Have a question? WE CAN HELP!

Visit www.canadiantire.ca/nomaiq for help and FAQs
Email us at info@nomaiq.com
Chat with us online
Call us at 1-844-586-4662

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