Apps YCC365 Plus App Cloud WiFi Camera User Manual
- June 6, 2024
- APPs
Table of Contents
YCC365 Plus – App Cloud WiFi Camera
Operation Manual
CLOUD-BASED STORAGE SERVICE 30 DAYS FREE EXPERIENCE
HIGHER-END AND SAFER STORAGE
Dear users, you are welcome to choose this product. Before using the product, please read the instruction manual carefully and keep it for later reference
Main Function Description
How To Download Mobile APP
Search and download “YCC365 Plus” in Apple Store or Android app store. Scan
the QR code as below
https://www.closeli.com/app/1536548438173
How To Operate The Mobile APP
3.1 Register an account
When you use this app at the first time, you need to use your email to
register an account, click “Sign Up” and set a password according to this
procedure. If you forget your password, you can reset your password, just
click “Forgot password” on the login page. Password should be at least 6
characters and no longer than 30 characters. It should be a combination of
letters and numbers.
Tips: the current version only supports mobile phone number registration in
Vietnam. Please use email to register in other areas
3.2 Add camera
Note: the camera only supports 2.4G WIFI, before adding devices, make
sure your router is 2.4G WIFI, and your phone is connected to 2.4G WIFI.
3.2.1Scan QR code to add
- Please make your phone connect to the Wi-Fi, and then click “Device adding by scanning the code”, reset the camera, after hearing the voice “Please configure camera by scanning code or AP hotspot”, please click the “Connect to the network”. YCC365 Plus
- Select your own Wi-Fi and log in with your password. Align the two-dimensional code displayed on the phone with the camera lens, maintain a distance of 4-8 inches and keep balance.
- Click “I heard the beep voice” after hearing the beep, a few seconds later, you will hear the voice “Internet-connected welcome to use cloud camera”.
3.2.2 Addition by connecting to network cable (Only support Lan port device)
- Please connect the Ethernet cable between the camera and a Wi-Fi router.
- After your phone connects to the Wi-Fi, Click “Add device” and “Addition by connecting to network cable”
- Please scan the QR code on the device and wait for the network connection to succeed.
3.2.3 Addition of AP hotspot
- After your phone connects to Wi-Fi, please click “Add device” and “Addition of AP hotspot”,, after hearing the voice “Please configure camera by scanning code or AP hotspot”, please click the “Connect to the network”.if you do not hear the voice, please reset your camera.
- Follow the wizard to make your phone connect to the “CLOUDCAM_XXXX” network and Return to YCC365 plus app. Click “Next ” select your own Wi-Fi and log in with your password.
- Wait for the Wi-Fi connection to succeed then Hear the voice “Internet-connected welcome to use cloud camera”
3.3 AP Direct mode (special)
- Power up the camera and hear the voice “Please configure camera by scanning code or AP hotspot” (if you don’t hear the voice, reset the camera
- Open the YCC365 plus app to enter the login interface, click “Local login”.
- Make your phone connect to the “CLOUDCAM_XXXX” network “
- Click “AP networked device preview” and Click “Next” .
- Scan the device in the Wi-Fi network, then click the device.
- Enter user name: admin password: 12345, click “CONFIRM”, then you can preview the screen.
Function introduction
Real-time preview interface
A: Parameter Menu
B: Snapshot
C: Full-Screen
D: Video playback
E:pan-tilt reset
F: Preset
G: Pan&Tilt
H: Message
I: Video quality
J: Hold to talk
L:Sound
K: More
4.1 PTZ/ Preset
- PTZ By sliding the steering wheel or sliding the screen on the live preview can control the camera’s rotation.
- Preset 1Click the preset icon to enter the preset management interface.
- Add the preset: several presets can be added.
- Delete the preset: click the edit icon to delete the preset that has been added.
4.1.1 Add the preset
4.1.2 Delete the preset
4.2 Video playback
Gentle hint: video playback by default is cloud recording, if you want to
playback the video on the TF card, you can switch “play videos from” to “SD
card”.
- Cloud video has color discrimination, dark blue indicates the alarm recording and light blue indicates non-alarm recording.
- TF card video color uniform light blue.
- Click the date icon to playback the video of the selected date. Click” “icon can adjust the cloud video playback speed, but TF card playback does not support it.
4.3 Video clip
Gentle hint: Only the cameras with cloud service package have this feature.
Drag the playback cursor and click the clip icon, select start time and click
“save to the cloud album ” , enter the video name and click “save”.
4.4 Download cloud video/share cloud video
Click the cloud album icon and click the video clip, click “Download” to
save the video to your phone or click
“Share” to share your video on Facebook and YouTube.
4.5 cloud video
playback
Click “Message” to view the alarm video.
Preferences
5.1 Cloud Storage service
We offer a 30-day-long cloud service, everyone can enjoy the cloud storage
service for free, after that you can choose to pay for the service at a low
cost.
A.select “Cloud service” and check Subscription packages
B. There are three kinds of subscription packages for you, you can choose to
pay for this service monthly or yearly.
C We support the PayPal payment system, click “Go to PayPal now” and then
finish the payment ( please install PayPal app in advance )
5.2 Set TF card recording Mode
Insert the TF card into the card slot and power on the camera.
TF card requirements
- Memory space 8-128G
- C10 TF card
- use after formatting.
- Recommend Kingston/SanDisk/Samsung Click “Device storage” to check it
Click “Memory card recording mode” to select the video mode of TF card.
5.3 Notification settings
Gentle Hinton the cameras with cloud service
package support mail delivery. 
5.4 Other functions settings
Device Microphone:
Open / Close the microphone Night Vision
- Off, close the night vision
- On, always open night vision
- Auto, automatic switchover Rotate
The Video Feed 180° Flip the picture when the camera is installed under the
roof. Wi-Fi Network: Change the Wi-Fi on the device.
Note: The Wi-Fi must be searchable, if the location changed and the Wi-Fi
is different, please reset and connect to a new Wi-Fi again. Device
DetailsCheck the ID and the number of the software hardware of the device.
Remove Device Please remove the camera in your account if you need to use
another account to add the camera.
6. Split screen to watch only for multiple types of equipment under the
same account)
7 How to use a camera on a computer
Log In:www.ucloudcam.com
Frequently asked questions
Can’t add the device
- p lease make sure the camera has been reset. Press the Reset button until hearing the prompt tone
- only supports 2.4GHZ Wi-Fi, if your Wi-Fi router is 5GHZ, please switch to 2.4/5GHZ dual mode.
- please turn on the GPS service before adding the device to the Android mobile phone. After installation is complete, you will be asked to turn on GPS service when you use the app for the first time, if you choose not to turn on the GPS service, please uninstall and reinstall the app again
- please confirms the camera wasn’t binding by the other account.
There are four voice prompts in the progress
- Please configure the camera by scanning code or AP hot spot”
- Select your Wi-Fi and login with your password, after the device makes a noise like “beep” you will hear this “Please wait for Wi-Fi connecting”.
- Please wait for internet connecting” after getting the Internet IP address.
- “Internet-connected welcome to use cloud camera”
A. if you can’t go to the second step, please check your Wi-Fi channel is not
hidden, and the Wi-Fi router can’t be so far from the camera. If this way
doesn’t work, please scan the QR code to add the camera.
B. if you can’t go to the third step, please reduce the number of Wi-Fi users,
and delete the special characters of your Wi-Fi password.
C. If you can’t go to the fourth step, please try again, if it still doesn’t
work, please contact the seller.
3. Why does it have an interval while the video is recording to the TF
card
The size of the video file is limited. Once the video size is close to the
critical value, the video file will be created and the next video will
continue to be recorded, there is an interval but so short.
4.The TF card can’t be identified
Please check the TF card if it meets the quality requirements, when the Wi-Fi
signal is not good, it also can’t be identified.
5. The video recording timeline is blank after the cloud service
expired.
The video can’t be replayed after cloud service expired, if there is no TF
card in the camera, the video can’t be recorded. If the TF card is always
working, but the video files disappeared, please check the Check TF card
state, if it is normal in the App but no video has been recorded, please
format the TF card. If it still doesn’t work, please get a new TF card and try
again.
6. Why I can’t get the notifications on my phone
Make sure the App gets the message pushing rights Otherwise, when you are
watching the real-time video in the App, there is no warning notifications
because it’s unnecessary to send notifications when you are watching the video
online. Advanced message push system, the warning notifications won’t be
pushed to your phone all the time but it will record all the messages and
videos.
7. Camera disconnect
Please check the power and the Internet then restart the camera. If this way
doesn’t work please remove the camera and add it again in the App.
8. Circle in the video, video runs slowly
Circle in the video means it’s still loading, please check your network
environment.
9. How do the other people watch the video?
Share the App account with other people.
10. How many people can use the account simultaneously.
There is no theoretical limit.
11. Why did adding a camera to another account would fail?
One camera one account, if the other account needs to add the camera,
please remove the camera in the current device.
12. How can I get my camera connected to the other Wi-Fi?
Two ways:
A. When you need to change to another Wi-Fi without moving the place.
Parameter setting >> Wi-Fi Network >> select the Wi-Fi
B: When the camera is moved to another place, please start the camera, you
will see the
“Device disconnected” on the main page, and then click “TROUBLESHOOT” to
connect to the Wi-Fi again.
After-sales instruction
-
The product will be updated in real-time, if there is an update, it will not be noticed anymore, please visit our official website for reference.
-
Introductions of the basic function of the products are included in the instruction, please users to read all the information carefully.
-
lf any problems occur in the usage of the video camera, please contact the
Seller -
We have made every effort to ensure the completeness and correctness of the contents of the instruction, but there may still be some deviations between the part of the data and the actual situation, if you have any questions or disputes,
-
Losses caused by operating without following the instruction of the manual book should be assumed by users. This instruction applies to consumer products.
Kindly remind: if the instruction is updated, it will not be noticed
anymore, dual video recording memory (TF card/cloud storage) is supported by
the video camera; to better safeguard the safety of video recording, users
could select multiple cloud video recording modes for video camera via service
channels, choosing for monthly/yearly payment for storage.
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>