GRUNDIG GSNE107 Series Refrigerator User Manual

GRUNDIG GSNE107 Series Refrigerator

Please read this manual first!

Dear Customer,
We hope that your product, which has been produced in modern plants and checked under the most meticulous quality control procedures, will provide you an effective service
For this, we recommend you to carefully read the entire manual of your product before using it and keep it at hand for future references.
The user manual will help you use the product in a fast and safe way.

Will help you use your appliance in a fast and safe way. Read the manual before installing and operating your product. Follow the instructions, especially those for safety. Keep the manual in an easily accessible place as you may need it later. Besides, read also the other documents provided with your product. Please note that this manual may be valid for other models as well.
Symbols and their descriptions
This instruction manual contains the following symbols:

• Important information or useful usage tips.
• Warning against dangerous conditions for life and property.
• Warning against electric voltage.
• Packaging materials of the product are manufactured from recyclable materials in accordance with our National Environment Regulations.

Safety Instructions

• This section contains safety instructions that will help get protected against risks of personal injury or property damage.
• Our company shall not be responsible for damages that may arise when these instructions are not followed.

Installation and repair

procedures must always be performed by the manufacturer, authorized service agent or a qualified person specified by the importer.

• Only use original parts and accessories.
• Do not repair or replace any part of the product unless specified expressly in the user manual.
• Do not make any technical modifications to the product.

Intended Use

• This product is not suitable for commercial use and it must not be used out of its intended use.

This product is designed to be used in houses and indoor places.
For example:

• Personnel kitchens in stores, offices and other working environments,
• Farmhouses,
• Areas used by customers at hotels, motels and other types of accommodation,
• Bed&breakfast type hotels, boarding houses
• Catering and similar non-retail applications.
  This product should not be used outdoors with or without a tent above it such as boats, balconies or terraces. Do not expose the product to rain, snow, sun or wind., There is the risk of fire!

Safety for children, vulnerable persons and pets

• This product can be used by children at and above 8 years old and by persons with limited physical, sensory or mental capabilities or who lack experience and knowledge provided that they are supervised or trained on the safe use of the product and the risks it brings out.

• Children aged from 3 to 8 years are allowed to load and unload refrigerating products.

• Electrical products are dangerous for children and pets. Children and pets must not play with, climb or enter the product. Cleaning and user maintenance should not be performed by children unless they are supervised by someone.

• Keep packaging materials away from children. There is the risk of injury and suffocation!

• • Before disposing of the old or obsolete product:
  1. Unplug the product by grip-ping from the plug.
  2. Cut the power cable and remove it from the appliance together with its plug
  3. Do not remove the shelves or drawers so that it is harder for children to enter the product.
  4. Remove the doors.
  5. Keep the product in a way that it will not tip over.
  6. Do not allow children to play with the old product.

• Never throw the product into fire for disposal. There is the risk of an explosion!

• If there is a lock on the door of the product, the key should be kept out of the reach of children.

Electrical safety

• The product must be unplugged during installation, maintenance, cleaning, repairing, and moving procedures.
• If the power cable is damaged, it must be replaced by a qualified person specified by the manufacturer, authorized service agent or importer in order to avoid potential dangers.
• Do not squeeze the power cable under or behind the product. Do not place heavy objects on the power cable. The power cable must not be bent excessively, pinched or get in contact with any heat source.
• Do not use extension cords, multi-sockets or adapters to operate the product.
• Portable multi-sockets or portable power sources can overheat and cause fire. Therefore, do not keep any multi-sockets behind or near the product.
• The plug must be easily accessible. If this is not possible, the electrical installation to which the product is connected must contain a device (such as a fuse, switch, circuit breaker, etc.) that conforms to the electrical regulations and disconnects all poles from the grid.
• Do not touch the power plug with wet hands.
• Remove the plug from the socket by gripping the plug and not the cable.

Transportation safety

• The product is heavy; do not move it alone.
• Do not hold its door when moving the product.
• Pay attention not to damage the cooling system or the piping during transportation. If the piping is damaged, do not operate the product and call the authorized service agent.

Installation safety

• Call the authorized service agent for the installation of the product. To make the product ready for use, check the information in the user manual to make sure that the electricity and water installations are suitable. If they are not, call
  a qualified electrician and plumber to have the necessary arrangements made. Otherwise, there is the risk of electric shock, fire, problems with the product, or injury!

• Prior to installation, check if the product has any defects on it. If the product is damaged, do not have it installed.

• Place the product on a clean, flat and solid surface and balance it with adjustable feet. Otherwise, the product may tip over and cause injuries.

• The installation location must be dry and well ventilated. Do not place carpets, rugs or similar covers under the product. Insufficient ventilation causes the risk of fire!

• Do not cover or block the ventilation openings. Otherwise, power consumption increases and your product may get damaged.

• The product must not be connected to supply systems such as solar power supplies. Otherwise, your product may get damaged due to sudden voltage changes!

• The more refrigerant a refrigerator contains, the larger the installation location must be. If the installation location is too small, flammable refrigerant and air mixture will accumulate in cases of refrigerant leakage in the cooling system. The required space for each 8 gr of refrigerant is 1 m³ minimum. The amount of refrigerant in your product is indicated on the Type Label.

• The product must not be installed in places exposed to direct sunlight and it must be kept away from heat sources such as hobs, radiators, etc.

If it is inevitable to install the product close to a heat source, a suitable insulation plate must be used in between and the following minimum distances must be kept to the heat source:

• Minimum 30 cm away from heat sources such as hobs, ovens, heater units or stoves,

• Minimum 5 cm away from electric ovens.

• The protection class of your product is Type I. Plug the product in a grounded socket that conforms the voltage, current and frequency values stated on the type label of the product. The socket must be equipped with a 10 A – 16 A circuit breaker. Our company shall not be liable for any damages that will arise when the product is used without grounding and electrical connection in accordance
  with the local and national regulations.

• The product must not be plugged in during installation. Otherwise, there is the risk of electric shock and injury!

• Do not plug the product in sockets that are loose, dislocated, broken, dirty, greasy or bear the risk of getting in contact with water.

• Route the power cable and hoses (if any) of the product in a way that they do not cause risk of tripping over.

•  Exposing the live parts or power cable to humidity may cause short circuit. Therefore, do not install the product in places such as garages or laundry rooms where humidity is high or water may splash. If the refrigerator gets wet with water, unplug it and call the authorized service agent.

• Never connect your refrigerator to energy-saving devices. Such systems are harmful to your product.

Operational safety

• Never use chemical solvents on the product. There is the risk of an explosion!
• If the product malfunctions, unplug it and do not operate until it is repaired by the authorized service agent. There is the risk of electric shock!
• Do not place flame sources (lit candles, cigarettes, etc.) on or close to the product.
• Do not climb on the product. There is the risk of falling and getting injured!
• Do not damage the pipes of the cooling system with sharp or penetrating objects. The refrigerant that might come out when the refrigerant pipes, pipe extensions or surface coatings are punctured causes skin irritations and eye injuries.
• Unless recommended by the manufacturer, do not place or use electrical devices inside the refrigerator/deep freezer.
• Be careful not to trap your hands or any other part of your body in the moving parts inside the refrigerator. Pay attention not to squeeze your fingers between the door and the refrigerator. Be careful when opening and closing the door particularly if there are children around.
• Never eat ice cream, ice cubes or frozen food right after removing them from the refrigerator. There is the risk of frostbite!
• When your hands are wet, do not touch the inner walls or metal parts of the freezer or the food stored therein. There is the risk of frostbite!
• Do not place tins or bottles that contain carbonated drinks or freezable liquids in the freezer compartment. Tins and bottles may burst. There is the risk of injury and material damage!
• Do not place or use flammable sprays, flammable materials, dry ice, chemical substances or similar heat-sensitive materials near the refrigerator. There is the risk of fire and explosion!
• Do not store explosive materials that contain flammable materials, such as aerosol cans, in your product.
• Do not place containers filled with liquid onto the product. Splashing water on an electrical part may cause electric shock or the risk of fire.
• This product is not intended for storing medicines, blood plasma, laboratory preparations or similar medical substances and products subject to Medical Products Directive.
• Using the product against its intended purpose may cause the products stored inside it to deteriorate or spoil.
• If your refrigerator is equipped with blue light, do not look at this light with optical tools. Do not stare at UV LED lamp directly for a long time. Ultraviolet light may cause eye strain.
• Do not overload the product. Objects in the refrigerator may fall down when the door is opened, causing injury or damage. Similar problems may arise if any object is placed onto the product.
• To avoid injuries, make sure that you have cleaned all the ice and water that may have fallen or splashed on the floor.
• Change the position of the shelves/bottle holders on the door of your refrigerator only when they are empty. There is the risk of injury!
• Do not place objects that can fall down/tip over onto the product. Such objects may fall down when the door is opened and cause injuries and/or material damage.
• Do not hit or exert excessive force on glass surfaces. Broken glass may cause injuries and/or material damage.
• The cooling system of your product contains R600a refrigerant: Type of the refrigerant used in the product is indicated on the type label. This refrigerant is flammable. Therefore, pay attention not to damage the cooling system or the piping while the product is in use. If the piping is damaged:
  • Do not touch the product or the power cable,
  • Keep away potential sources of fire that may cause the product to catch fire.
  • Ventilate the area where the product is located. Do not use fans.
  • Call the authorized service agent.
• If the product is damaged and you see a refrigerant leak, please stay away from the refrigerant. Refrigerant may cause frostbite in case of skin contact.

For products with a Water Dispenser/Ice Machine

• Use only potable water. Do not fill the water tank with any liquids -such as fruit juice, milk, carbonated beverages or alcoholic drinks- that are not suitable for use in the water dispenser.
• There is the risk for health and safety!
• Do not allow children play with the water dispenser or ice machine (Icematic) in order to prevent accidents or injuries.
• Do not insert your fingers or other objects into the water dispenser hole, water channel or ice machine container. There is the risk of injury or material damage!

Maintenance and cleaning safety

• Do not pull from the door handle if you need to move the product for cleaning purposes. Handle may break and cause injuries if you exert excessive force on it.
• Do not spray or pour water on or inside the product for cleaning purposes. There is the risk of fire and electric shock!
• Do not use sharp or abrasive tools when cleaning the product. Do not use household cleaning products, detergent, gas, gasoline, thinner, alcohol, varnish etc.
• Only use cleaning and maintenance products inside the product that are not harmful for food.
• Never use steam or steam-assisted cleaners to clean or defrost the product. Steam gets into contact with the live parts in your refrigerator, causing short circuit or electric shock!
• Make sure that no water enters the electronic circuits or lighting elements of the product.
• Use a clean and dry cloth to wipe the foreign materials or dust on the pins of the plug. Do not use a wet or damp cloth to clean the plug. There is the risk of fire and electric shock!

HomeWhiz

• When you operate your product through the HomeWhiz application, you must observe the safety warnings even when you are away from the product. You must also follow the warnings in the application.

Lighting

• Call the authorised service when it is required to replace the LED/bulb used for lighting.

Environment instructions

Compliance with the WEEE Directive and Disposing of the Waste Product:

This product complies with EU WEEE Directive (2012/19/EU). This product bears a classification symbol for waste electrical and electronic equipment (WEEE). This symbol indicates that this product shall not be disposed with other household wastes at the end of its service life. Used devices must be returned to an official collection point for the recycling of electrical and electronic devices. To find these collection systems please contact to your local authorities or retailer where the product was purchased. Each household performs an important role in recovering and recycling of old appliances. Appropriate disposal of used appliances helps prevent potential negative consequences for the environment and human health.

Compliance with RoHS Directive

The product you have purchased complies with EU RoHS Directive (2011/65/EU). It does not contain harmful and prohibited materials specified in the Directive.

Package information

Packaging materials of the product are manufactured from recyclable materials in accordance with our National Environment Regulations. Do not dispose of the packaging materials together with the domestic or other wastes. Take them to the packaging material collection points designated by the local authorities.

Your Refrigerator

1. Indicator panel
2. Butter & Cheese sections
3. Adjustable door shelves
4. Bottle shelves
5. Shelter wire
6. Adjustable front feet
7. Crispers
8. Chiller
9. Chiller cover and glass
10. Movable shelves
11. Wine cellar
12. Fan

Figures in this user manual are schematic and may not match the product exactly. If the subject parts are not included in the product you have purchased, then those parts are valid for other models.

Installation

Refer to the nearest Authorised Service Agent for installation of the product. To make the product ready for use, make sure that the electrical installation is appropriate before calling the Authorised Service Agent. If not, call a qualified electrician to have any necessary arrangements carried out. Preparation of the location and electrical installation at the place of installation is under the customer’s responsibility. The product must not be plugged in during installation. Otherwise, there is the risk of death or serious injury!

WARNING: Installation and electrical connections of the product must be carried out by the Authorised Service Agent. The manufacturer shall not be held liable for damages that may arise from procedures carried out by unauthorized persons.

WARNING: Prior to installation, visually check if the product has any defects on it. If so, do not have it installed. Damaged products cause risks for your safety. Make sure that the power cable is not pinched or crushed while pushing the product into its place after installation or cleaning procedures.

If two coolers are to be installed side by side, there should be at least 4 cm distance between them.

Appropriate installation location

WARNING: If the door of the room where the product will be placed is too small for the product to pass, then the product’s doors must be removed and the product must be turned aside to pass it through.

• Choose a place at where you would use the product comfortably.
• Install the product at least 30 cm away from heat sources such as hobs, ovens, heater cores and stoves and at least 5 cm away from electrical ovens. The product must not be subjected to direct sunlight and kept in humid places after installation.
• Appropriate air ventilation must be provided around your product in order to achieve an efficient operation. If the product is to be placed in a recess in the wall, pay attention to leave at least 5 cm distance with the ceiling and side walls.
• Do not place the product on the materials such as rugs or carpets.
• Place the product on an even floor surface to prevent jolts.

Installing the plastic wedges

Plastic wedges are used to create the distance for the air circulation between the product and the rear wall. Insert the 2 plastic wedges onto the rear ventilation cover as illustrated in the figure. To install the wedges, remove the screws on the product and use the screws given in the same pouch with the wedges.

Electrical connection

Connect the product to a grounded outlet protected by a fuse complying with the values in the rating plate. Our company shall not be liable for any damages that will arise when the product is used without grounding in accordance with the local regulations.

• Electrical connections must comply with national regulations.
• The power cable plug must be within easy reach after installation. The voltage and allowed fuse or breaker protection are specified in the Rating Plate which is affixed to interior of the product. If the current value of the fuse or breaker in the house does not comply with the value in the rating plate, have a qualified electrician install a suitable fuse.
• The specified voltage must be equal to your mains voltage.
• Do not make connections via extension cables or multi-plugs.

WARNING: Damaged power cable must be replaced by the Authorised Service Agents.

WARNING: If the product has a failure, it should not be operated unless it is repaired by the Authorised Service Agent! There is the risk of electric shock!

Illumination lamp

Do not attempt to repair yourself but call the Authorised Service Agent if the LED illumination lamps do not go on or are out of order.

Preparation

Things to be done for energy saving

Connecting the product to electric energy-saving systems is risky as it may cause damage on the product.

• For a freestanding appliance; ‘this refrigerating appliance is not intended to be used as a built-in appliance.
• Do not leave the doors of your refrigerator open for a long time.
• Do not put hot food or drinks in your refrigerator.
• Do not overload the refrigerator. Cooling capacity will fall when the air circulation inside is hindered.
• Do not place the refrigerator in places subject to direct sunlight. Install the product at least 30 cm away from heat sources such as hobs, ovens, heater cores and stoves and at least 5 cm away from electrical ovens.
• Pay attention to store your food in refrigerator in closed containers.
• You can load the maximum amount of food to the freezer compartment of the refrigerator by removing the freezer compartment drawers. Declared energy consumption value of the refrigerator was determined with the freezer compartment drawers removed, except if the available bottom drawer and with the maximum amount of food loaded. There is no risk in using a shelf or drawer suitable for the shapes and sizes of the foods to be frozen.
• Thawing frozen food in fridge compartment will both provide energy saving and preserve the food quality.

The ambient temperature of the room where you install the refrigerator should at least be 5°C. Operating your refrigerator under colder conditions than this is not recommended. The inside of your refrigerator must be cleaned thoroughly. If two coolers are to be installed side by side, there should be at least 4 cm distance between them.

Initial use

Before starting to use the product, check that all preparations are made in accordance with the instructions in sections “Important instructions for safety and environment” and “Installation”.

• Clean the interior of the refrigerator as recommended in the “Maintenance and cleaning” section. Check that inside of it is dry before operating it.
• Plug the refrigerator into the grounded wall outlet. When the door is opened the interior illumination will turn on.
• Run the refrigerator without putting any food for 6 hours and do not open its door unless certainly required.

You will hear a noise when the compressor starts up. The liquids and gases sealed within the refrigeration system may also give rise to noise, even if the compressor is not running and this is quite normal. Front edges of the refrigerator may feel warm. This is normal. These areas are designed to be warm to avoid condensation. For energy efficiency, it is recommended to remove top shelf and load food on the shelf below.Net volume of your appliance is declared without top two flaps and the top shelf in place. Place two ice packs ( if provided ) directly on the top of frozen food to be stored on top shelf. Since hot and humid air will not directly penetrate into your product when the doors are not opened, your product will optimize itself in conditions sufficient to protect your food. Functions and components such as compressor, fan, heater, defrost, lighting, display and so on will operate according to the needs to consume minimum energy under these circumstances.

Operating the product

Indicator panel

1. On/Off Indicator
   When the fridge is off, the symbol is lit. All the other symbols are turned off.

2. Fridge compartment temperature setting button
   Press this button to set the temperature of the fridge compartment to 8, 7,6, 5,4,3, 2, 8… respectively. Press this button to set the fridge compartment temperature to the desired value.
   

3. Quick fridge function
   The button has two functions. To activate or deactivate the quick cool function, press it briefly. Quick Cool indicator will turn off and the product will return to its normal settings. Use quick cooling function when you want to quickly cool the food placed in the fridge compartment. If you want to cool large amounts of fresh food, activate this function before putting the food into the product. If you do not cancel it, quick cooling will cancel itself automatically after 8 hours at the most or when the fridge compartment reaches to the required temperature. If you press the quick cooling button repeatedly with short intervals, the electronic circuit protection will be activated and the compressor will not start up immediately. This function is not recalled when power restores after a power failure.
   

4. Alarm off warning
   In case of power failure/high-temperature alarm, after checking the food located in the freezer compartment press the alarm off button to clear the warning.
   

5. Vacation function
   In order to activate the vacation function, press this button for 3 seconds, and the vacation mode indicator will be activated. When the vacation function is activated, “- -” is displayed on the fridge compartment temperature indicator, and no active cooling is performed in the fridge compartment. It is not suitable to keep the food in the fridge compartment in this function. Other compartments will continue to be cooled according to their set temperatures. To cancel this function, press the Vacation function button again.
   

Using interior compartments

Body shelves: Distance between the shelves can be adjusted when necessary. Crisper: Vegetables and fruits can be stored in this compartment for long periods without decaying. Bottle shelf: Bottles, jars and tins can be placed in these shelves.

Cooling

Food storage

The fridge compartment is for the short-term storage of fresh food and drinks. Store milk products in the intended compartment in the refrigerator. Bottles can be stored in the bottle holder or in the bottle shelf of the door. Raw meat is best kept in a polyethylene bag in the compartment at the very bottom of the refrigerator. Allow hot foods and beverages to cool to room temperature prior to placing them in the refrigerator.

• Attention
  Store concentrated alcohol only standing upright and tightly closed.

• Attention
  Do not store explosive substances or containers with flammable propellant gases (canned cream, spray cans etc.) in the device. There is a danger of explosion.

Placing the food

Fridge compartment door shelves

| Small and packaged food or drinks (such as milk, fruit juice and beer)

Crisper

| Vegetables and fruits

Defrosting of the appliance

The appliance defrosts automatically.

Humidity controlled crisper (ever-fresh)

Humidity rates of the vegetables and fruit are kept under control with the feature of the humidity-controlled crisper and the food is ensured to stay fresh for longer. We recommend you to place the leafy vegetables such as lettuce, spinach and the vegetables which are sensitive to humidity loss, in a horizontal manner as much as possible inside the crisper, not on their roots in a vertical position. While the vegetables are being placed, specific gravity of the vegetables should be taken into consideration. Heavy and hard vegetables should be put at the bottom of the crisper and the lightweight and soft vegetables should be placed over. Never leave the vegetables inside the crisper in their bags. If the vegetables are left inside their bags, this will cause them to decompose in a short period of time. In case contacting with other vegetables is not preferred for hygiene concerns, use a perforated paper and other similar packaging materials instead of a bag. Do not place together with the pear, apricot, peach, etc. and apple in particular which have a high level of generation of ethylene gas in the same crisper with the other vegetables and fruit. The ethylene gas which is emitted by this fruit may cause the other fruit to ripen faster and decompose in a shorter time.

Maintenance and cleaning

Cleaning your fridge at regular intervals will extend the service life of the product.
WARNING:
Unplug the product before cleaning it.

• Never use gasoline, benzene or similar substances for cleaning purposes.
• Never use any sharp and abrasive tools, soap, household cleaners, detergent and wax polish for cleaning.
• For non-No Frost products, water drops and frosting up to a fingerbreadth occur on the rear wall of the Fridge compartment. Do not clean it; never apply oil or similar agents on it.
• Only use slightly damp microfiber cloths to clean the outer surface of the product. Sponges and other types of cleaning cloths may scratch the surface
• Dissolve one teaspoon of bicarbonate in half a litre of water. Soak a cloth with the solution and wrung it thoroughly. Wipe the interior of the refrigerator with this cloth and the dry thoroughly.
• Make sure that no water enters the lamp housing and other electrical items.
• If you will not use the refrigerator for a long period of time, unplug it, remove all food inside, clean it and leave the door ajar.
• Check regularly that the door gaskets are clean. If not, clean them.
• To remove door and body shelves, remove all of its contents.
• Remove the door shelves by pulling them up. After cleaning, slide them from top to bottom to install.
• Never use cleaning agents or water that contains chlorine to clean the outer surfaces and chromium-coated parts of the product. Chlorine causes corrosion on such metal surfaces.

Avoiding bad odors

• Materials that may cause odor are not used in the production of our refrigerators. However, inappropriate food preserving conditions and not cleaning the inner surface of the refrigerator as required can bring forth the problem of odor. Pay attention to the following to avoid this problem:
• Keeping the refrigerator clean is important. Food residuals, stains, etc. can cause odor. Therefore, clean the refrigerator with bi-carbonate dissolved in water every few months. Never use detergents or soap.
• Keep the food in closed containers. Microorganisms spreading out from uncovered containers can cause unpleasant odors.
• Never keep the food that have passed best before dates and spoiled in the refrigerator.

Protecting the plastic surfaces

Do not put liquid oils or oil-cooked meals in your refrigerator in unsealed containers as they damage the plastic surfaces of the refrigerator. If oil is spilled or smeared onto the plastic surfaces, clean and rinse the relevant part of the surface at once with warm water.

Troubleshooting

Check this list before contacting the service. Doing so will save you time and money. This list includes frequent complaints that are not related to faulty workmanship
or materials. Certain features mentioned herein may not apply to your product.
The refrigerator is not working.

• The power plug is not fully settled. >>> Plug it in to settle completely into the socket.
• The fuse connected to the socket powering the product or the main fuse is blown. >>> Check the fuses.

Condensation on the sidewall of the cooler compartment (MULTI-ZONE, COOL, CONTROL and FLEXI ZONE).

• The door is opened too frequently >>> Take care not to open the product’s door too frequently.
• The environment is too humid. >>> Do not install the product in humid environments.
• Foods containing liquids are kept in unsealed holders. >>> Keep the foods containing liquids in sealed holders.
• The product’s door is left open. >>> Do not keep the product’s door open for long periods.
• The thermostat is set to too low a temperature. >>> Set the thermostat to the appropriate temperature.

The compressor is not working.

• In case of sudden power failure or pulling the power plug off and putting back on, the gas pressure in the product’s cooling system is not balanced, which triggers the compressor thermic safeguard. The product will restart after approximately 6 minutes. If the product does not restart after this period, contact the service.
• Defrosting is active. >>> This is normal for a fully-automatic defrosting product. The defrosting is carried out periodically.
• The product is not plugged in. >>> Make sure the power cord is plugged in.
• The temperature setting is incorrect. >>> Select the appropriate temperature setting.
• The power is out. >>> The product will continue to operate normally once the power is restored.

The refrigerator’s operating noise is increasing while in use.

• The product’s operating performance may vary depending on the ambient temperature variations. This is normal and not a malfunction.

The refrigerator runs too often or for too long.

• The new product may be larger than the previous one. Larger products will run for longer periods.
• The room temperature may be high. >>> The product will normally run for long periods in higher room temperature.
• The product may have been recently plugged in or a new food item is placed inside. >>> The product will take longer to reach the set temperature when recently plugged in or a new food item is placed inside. This is normal.
• Large quantities of hot food may have been recently placed into the product. >>> Do not place hot food into the product.
• The doors were opened frequently or kept open for long periods. >>> The warm air moving inside will cause the product to run longer. Do not open the doors too frequently.
• The freezer or cooler door may be ajar. >>> Check that the doors are fully closed.
• The product may be set to a temperature too low. >>> Set the temperature to a higher degree and wait for the product to reach the adjusted temperature.
• The cooler or freezer door washer may be dirty, worn out, broken or not properly settled. >>> Clean or replace the washer. A damaged/torn door washer will cause the product to run for longer periods to preserve the current temperature.

The freezer temperature is very low, but the cooler temperature is adequate.

• The freezer compartment temperature is set to a very low degree. >>> Set the freezer compartment temperature to a higher degree and check again.

The cooler temperature is very low, but the freezer temperature is adequate.

• The cooler compartment temperature is set to a very low degree. >>> Set the freezer compartment temperature to a higher degree and check again.

The food items kept in cooler compartment drawers are frozen.

• The cooler compartment temperature is set to a very low degree. >>> Set the freezer compartment temperature to a higher degree and check again.

The temperature in the cooler or the freezer is too high.

• The cooler compartment temperature is set to a very high degree. >>> Temperature setting of the cooler compartment has an effect on the temperature in the freezer compartment. Wait until the temperature of relevant parts reaches a sufficient level by changing the temperature of cooler or freezer compartments.
• The doors were opened frequently or kept open for long periods. >>> Do not open the doors too frequently.
• The door may be ajar. >>> Fully close the door.
• The product may have been recently plugged in or a new food item is placed inside. >>> This is normal. The product will take longer to reach the set temperature when recently plugged in or a new food item is placed inside.
• Large quantities of hot food may have been recently placed into the product. >>> Do not place hot food into the product.

Shaking or noise.

• The ground is not level or durable. >>> If the product is shaking when moved slowly, adjust the stands to balance the product. Also make sure the ground is sufficiently durable to bear the product.
• Any items placed on the product may cause noise. >>> Remove any items placed on the product.

The product is making noise of liquid flowing, spraying etc.

• The product’s operating principles involve liquid and gas flows. >>> This is normal and not a malfunction.

There is sound of wind blowing coming from the product.

• The product uses a fan for the cooling process. This is normal and not a malfunction.

There is condensation on the product’s internal walls.

• Hot or humid weather will increase icing and condensation. This is normal and not a malfunction.
• The doors were opened frequently or kept open for long periods. >>> Do not open the doors too frequently; if open, close the door.
• The door may be ajar. >>> Fully close the door.

There is condensation on the product’s exterior or between the doors.

• The ambient weather may be humid, this is quite normal in humid weather. >>> The condensation will dissipate when the humidity is reduced.

The interior smells bad.

• The product is not cleaned regularly. >>> Clean the interior regularly using a sponge, warm water and carbonated water.
• Certain holders and packaging materials may cause odour. >>> Use holders and packaging materials without free of odor.
• The foods were placed in unsealed holders. >>> Keep the foods in sealed holders. Microorganisms may spread out of unsealed food items and cause malodor. Remove any expired or spoilt foods from the product.

The door is not closing.

• Food packages may be blocking the door. >>> Relocate any items blocking the doors.
• The product is not standing in full upright position on the ground. >>> Adjust the stands to balance the product.
• The ground is not level or durable. >>> Make sure the ground is level and sufficiently durable to bear the product.

The vegetable bin is jammed.

• The food items may be in contact with the upper section of the drawer. >>> Reorganize the food items in the drawer.

If The Surface Of The Product Is Hot.

• High temperatures may be observed between the two doors, on the side panels and at the rear grill while the product is operating. This is normal and does not require service maintenance!Be careful when touching these areas.

WARNING:
If the problem persists after following the instructions in this section, contact your vendor or an Authorised Service. Do not try to repair the product.

DISCLAIMER / WARNING
Some (simple) failures can be adequately handled by the end-user without any safety issue or unsafe use arising, provided that they are carried out within the limits and in accordance with the following instructions (see the “Self- Repair” section). Therefore, unless otherwise authorized in the “Self-Repair” section below, repairs shall be addressed to registered professional repairers in order to avoid safety issues. A registered professional repairer is a professional repairer that has been granted access to the instructions and spare parts list of this product by the manufacturer according to the methods described in legislative acts pursuant to Directive 2009/125/EC. However, only the service agent (i.e. authorized professional repairers) that you can reach through the phone number given in the user manual/warranty card or through your authorized dealer may provide service under the guarantee terms. Therefore, please be advised that repairs by professional repairers (who are not authorized by Grundig) shall void the guarantee. Self-Repair

Self-Repair

Self-repair can be done by the end-user with regard to the following spare parts: door handles,door hinges, trays, baskets and door gaskets (an updated list is also available in support.grundig.com as of 1st March 2021). Moreover, to ensure product safety and to prevent risk of serious injury, the mentioned self-repair shall be done following the instructions in the user manual for self-repair or which are available in support.grundig.com. For your safety, unplug the product before attempting any self-repair. Repair and repair attempts by end-users for parts not included in such list and/or not following the instructions in the user manuals for self- repair or which are available in support..com, might give raise to safety issues not attributable to Grundig, and will void the warranty of the product. Therefore, it is highly recommended that end-users refrain from the attempt to carry out repairs falling outside the mentioned list of spare parts, contacting in such cases authorized professional repairers or registered professional repairers. On the contrary, such attempts by end-users may cause safety issues and damage the product and subsequently cause fire, flood, electrocution and serious personal injury to occur. By way of example, but not limited to, the following repairs must be addressed to authorized professional repairers or registered professional repairers: compressor, cooling circuit, mainboard, inverter board, display board, etc. The manufacturer/seller cannot be held liable in any case where end-users do not comply with the above. The spare part availability of the refrigerator that you purchased is 10 years. During this period, original spare parts will be available to operate the refrigerator properly The minimum duration of guarantee of the refrigerator that you purchased is 24 months.

References

• Grundig Global

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