DAIKIN EJHA04AAV3 Altherma Hybrid Hydrosplit Outdoor Unit User Manual
- June 6, 2024
- Daikin
Table of Contents
EJHA04AAV3 Altherma Hybrid Hydrosplit Outdoor Unit
Operation manual
Daikin Altherma Hybrid hydrosplit Outdoor unit
EJHA04AAV3
Operation manual Daikin Altherma Hybrid hydrosplit Outdoor unit
English
Table of contents
Table of contents
1 About this document
2
2 About the system
3
2.1 Components in a typical system layout ………………………………. 3
3 Operation
3
3.1 Overview: Operation………………………………………………………… 3
3.2 The user interface at a glance…………………………………………… 4
3.2.1 Buttons……………………………………………………………… 4
3.2.2 Status icons ………………………………………………………. 4
3.3 Space heating control………………………………………………………. 4
3.3.1 Setting the space operation mode ………………………… 5
3.3.2 Room thermostat control – Using the room
temperature home pages…………………………………….. 5
3.3.3 Room thermostat control – Using the leaving water
temperature home pages…………………………………….. 5
3.4 Domestic hot water control……………………………………………….. 5
3.4.1 Instant DHW (no tank installed) ……………………………. 5
3.4.2 Tank …………………………………………………………………. 5
3.5 Advanced usage……………………………………………………………… 6
3.5.1 About changing the user permission level ……………… 6
3.6 Schedules: Example………………………………………………………… 6
To program the schedule …………………………………….. 7
To program the schedule for Monday ……………………. 7
To copy from one day to another ………………………….. 7
To save the schedule………………………………………….. 7
To select which schedule you currently want to use… 7
3.7 Menu structure: Overview user settings ……………………………… 8
3.8 Installer settings: Tables to be filled in by installer ……………….. 9
3.8.1 Quick wizard ……………………………………………………… 9
3.8.2 Space heating control …………………………………………. 9
3.8.3 Domestic hot water control [A.4] …………………………… 9
3.8.4 Contact/helpdesk number [6.3.2] ………………………….. 9
4 Setting the energy prices
9
4.1 To set the gas price…………………………………………………………. 9
4.2 To set the electricity price…………………………………………………. 9
4.3 To set the electricity price schedule timer …………………………… 10
4.4 About energy prices in case of an incentive per kWh renewable energy……………………………………………………………. 10
4.4.1 To set the gas price in case of an incentive per kWh
renewable energy ………………………………………………. 10
4.4.2 To set the electricity price in case of an incentive per kWh renewable energy ……………………………………….. 10
4.4.3 Example ……………………………………………………………. 10
5 Energy visualisation
10
5.1 To view the energy statistics …………………………………………….. 10
6 Energy saving tips
10
7 Maintenance and service
11
7.1 Overview: Maintenance and service ………………………………….. 11
7.2 To find the contact/helpdesk number …………………………………. 11
8 Troubleshooting
11
8.1 Symptom: You are feeling too cold (hot) in your living room….. 11
8.2 Symptom: The water at the tap is too cold ………………………….. 12
8.3 Symptom: Heat pump failure…………………………………………….. 12
8.4 Symptom: The system is making gurgling noises after
commissioning………………………………………………………………… 12
9 Disposal
12
10 Glossary
12
1 About this document
Thank you for purchasing this product. Please:
Read the documentation carefully before operating the user interface to ensure
the best possible performance.
Request the installer to inform you about the settings that he used to
configure your system. Check if he has filled in the installer settings
tables. If not, request him to do so.
Keep the documentation for future reference.
Target audience End users
Documentation set This document is part of a documentation set. The complete
set consists of:
General safety precautions: Safety instructions that you must read before
installing
Format: Paper (in the box of the outdoor unit)
Operation manual: Quick guide for basic usage
Format: Paper (in the box of the outdoor unit)
User reference guide: Detailed step-by-step instructions and background
information for basic and advanced usage
Format: Digital files on http://www.daikineurope.com/supportand-manuals
/product-information/
Installation manual Heat pump module: Installation instructions
Format: Paper (in the box of the outdoor unit)
Installation and operation manual Gas boiler module: Installation and
operation instructions
Format: Paper (in the box of the gas boiler)
Installer reference guide: Preparation of the installation, good practices,
reference data,…
Format: Digital files on http://www.daikineurope.com/supportand-manuals
/product-information/
Addendum book for optional equipment: Additional info about how to install
optional equipment
Format: Paper (in the box of the outdoor unit) + Digital files on
http://www.daikineurope.com/support-and-manuals/productinformation/
Latest revisions of the supplied documentation may be available on the
regional Daikin website or via your installer.
The original documentation is written in English. All other languages are
translations.
Available screens Depending on your system layout and installer configuration,
not all screens in this document may be available on your user interface.
Breadcrumbs
7.4.1.1
Room temperature 1
Comfort (heating) Eco (heating)
20.0°C > 18.0°C >
Select
Scroll
Operation manual
2
EJHA04AAV3 Daikin Altherma Hybrid hydrosplit Outdoor unit
4P531174-1C 2020.10
Breadcrumbs help you to locate where you are in the menu structure of the user
interface. This document also mentions these breadcrumbs.
Example: Go to [7.4.1.1]: > User settings > Preset values > Room temperature >
Comfort (heating)
2 About the system
Gas boiler (third party) + instant domestic hot water (not for Switzerland)
C
d
BA
2 About the system
Depending on the system layout, the system can: Heat up a space Produce
domestic hot water
NOTICE Filling the water circuit. Must be done by the installer to make sure
that the system can cold start up.
NOTICE During holidays. Do NOT turn OFF the power supply. The power is needed
for the frost protection functions of the outdoor unit. Use the holiday mode
instead.
2.1 Components in a typical system layout
Gas boiler (*HY2KOMB28+32AA) + instant domestic hot water (not for
Switzerland)
C
d
BA
a
bc
e f
Gas boiler (*HY2KOMB28+32AA) + domestic hot water tank
C
d
BA
a
b
c
e f
a
bc
e f
A Living room. B Bedroom. C Technical room. Example: Garage. a Outdoor unit heat pump b Gas boiler c Instant domestic hot water or domestic hot water (DHW) tank d Heat pump convectors or fan coil units e User interface in the living room, used as room thermostat f Radiators
3 Operation
3.1 Overview: Operation
You can operate the system via the user interface. This part describes how to use the user interface:
Part At a glance
Buttons
Description
Status icons
Space heating control How to control space heating:
Setting the space operation mode
Domestic hot water control
Controlling the temperature
How to control domestic hot water in case of instant DHW
How to control domestic hot water in case of tank:
Reheat mode
Scheduled mode
Scheduled + reheat mode
Advanced usage Schedules
How to change the user permission level How to select and program schedules
Menu structure
Overview of menu structure
Installer settings table Overview of installer settings
EJHA04AAV3 Daikin Altherma Hybrid hydrosplit Outdoor unit 4P531174-1C 2020.10
Operation manual
3
3 Operation 3.2 The user interface at a glance
3.2.1 Buttons
b
c
a
d
f
e
a
HOME PAGES
Switches between home pages (when you are on a home
page).
Goes to the default home page (when you are in the menu
structure).
b
MALFUNCTION INFORMATION
If a malfunction occurs, is displayed on the home pages.
Press to display more information about the malfunction.
c
ON/OFF
Turns ON or OFF one of the controls (room temperature,
leaving water temperature, DHW tank temperature).
d
MENU STRUCTURE/BACK
Opens the menu structure (when you are on a home
page).
Goes up a level (when you are navigating through the
menu structure).
Goes back 1 step (example: when you are programming a
schedule in the menu structure).
e
NAVIGATING/CHANGING SETTINGS
Navigates the cursor on the display.
Navigates through the menu structure.
Changes settings.
Selects a mode.
f
OK
Confirms a selection.
Enters a submenu in the menu structure.
Switches between displaying actual and desired values, or
between displaying actual and offset values (if applicable)
on the home pages.
Goes to the next step (when you are programming a
schedule in the menu structure).
Enables you to activate or deactivate button lock if pressed
for more than 5 seconds on a home page.
Enables you to activate or deactivate a function lock if
pressed for more than 5 seconds in the main menu of the
menu structure.
INFORMATION
If you press or while changing settings, the changes will NOT be applied.
3.2.2 Status icons
Icon
Description Space operation mode = Heating.
Not available.
Operation manual
4
Icon
Description Heat pump (compressor) operation or boiler operation. This symbol
is related to the home page. Desired room temperature = preset value (Comfort;
daytime). Desired room temperature = preset value (Eco; nighttime). On the
room temperature home page: Desired
room temperature = according to the selected schedule. On the DHW tank
temperature home page: DHW tank mode = Scheduled mode. DHW tank mode = Reheat
mode.
DHW tank mode = Scheduled + reheat mode.
Domestic hot water operation. Actual temperature. Desired temperature. At the
next scheduled action, the desired temperature will increase. At the next
scheduled action, the desired temperature will NOT change. At the next
scheduled action, the desired temperature will decrease. The preset value
(Comfort or Eco) or scheduled value is temporarily overruled. The DHW tank
booster mode is active or ready to be activated. Quiet mode is active.
Holiday mode is active or ready to be activated.
Button lock mode and/or function lock mode is active.
Boiler operation.
Heat pump (compressor) operation.
Boiler and heat pump (compressor) operation.
The disinfection mode is active.
A malfunction occurred. Press to display more information about the
malfunction. Weather-dependent mode is active.
User permission level = Installer.
Defrost/oil return mode is active.
Hot start mode is active. Emergency operation is active.
INFORMATION
Boiler operation does NOT necessarily imply burner operation. When a heating
demand is sent to the boiler, boiler operation ( ) is continuous, but the
burner will ONLY operate alternately.
3.3 Space heating control
NOTICE
Room frost protection. Even if you turn OFF the leaving water temperature
(main + additional) control via the home pages (LWT main + LWT add), room
frost protection if enabled will remain active.
EJHA04AAV3 Daikin Altherma Hybrid hydrosplit Outdoor unit
4P531174-1C 2020.10
NOTICE
Water pipe freeze prevention. Even if you turn OFF the leaving water
temperature (main + additional) control via the home pages (LWT main + LWT
add), water pipe freeze prevention if enabled will remain active.
3.3.1 Setting the space operation mode
About space operation modes The heat pump is a heating only model. The system
can heat up a space, but NOT cool down a space.
3.3.2 Room thermostat control – Using the room temperature home pages
Typical room temperature home pages
Depending on the user profile, the user interface gives you either a basic or a detailed home page. To set the user profile, refer to Configuring user profile and home pages in the user reference guide.
User profile = Basic
User profile = Detailed
Mon 15:20
Room 20.0°C
Mon 15:20 Room
20.0°C
Actual temperature
Actual temperature
Scheduled Tue 17:30
To read out the actual and desired room temperature
1 Go to the room temperature home page (Room).
Result: You can read out the actual temperature.
20.0°C
Actual temperature
2 Press .
Result: You can read out the desired temperature.
22.0°C
Desired temperature
To temporarily overrule the room temperature schedule
1 Go to the room temperature home page (Room).
2 In the detailed home page (user profile = Detailed), select the scheduled
room temperature mode ( ) by pressing or .
Result: The room temperature follows the scheduled value.
3 Use or to adjust the temperature.
Result: The room temperature follows the manually adjusted value ( ), but will
return to the scheduled value at the next scheduled action.
To change the mode from scheduled to preset value
Prerequisite: User profile = Detailed.
1 Go to the room temperature home page (Room).
2 Press or to select a preset value ( or ).
Result: The room temperature follows the preset value (Comfort or Eco), but
will return to the scheduled value after the overrule period (= Temperature
lock: 2/4/6/8 hours or permanent).
3 If necessary, you can overrule the preset value by using or to adjust the
temperature.
EJHA04AAV3 Daikin Altherma Hybrid hydrosplit Outdoor unit 4P531174-1C
2020.10
3 Operation
Result: The room temperature follows the manually adjusted value ( ), but will
return to the scheduled value after the overrule period (= Temperature lock:
2/4/6/8 hours or permanent).
To set the overrule period
Prerequisite: You switched the permission level to Advanced end user.
1 Go to [7.2]: > User settings > Temperature lock.
2 Select a value and press :
Permanent hours (2, 4, 6, 8)
3.3.3 Room thermostat control – Using the leaving water temperature home pages
INFORMATION
The leaving water is the water that is sent to the heat emitters. The desired
leaving water temperature is set by your installer in accordance with the heat
emitter type. Example: Underfloor heating is designed for lower leaving water
temperature than radiators and heat pump convectors and/or fan coil units. You
only have to adjust leaving water temperature settings in case of problems.
For more information about the leaving water temperature, see the user
reference guide.
3.4 Domestic hot water control
NOTICE
Disinfection mode. Even if you turn OFF domestic hot water operation via the
DHW tank temperature home page (Tank), disinfection mode will remain active.
3.4.1 Instant DHW (no tank installed)
Not applicable for Switzerland When there is a demand for hot water tapping,
the boiler provides DHW instantly.
Using the instant DHW home page
Not applicable for Switzerland
Depending on the user profile, the user interface gives you either a basic or a detailed home page.
User profile = Basic
User profile = Detailed
44°C
Tue 01:03 DHW
44°C
Tue 01:03 DHW
Desired temperature
Desired temperature
To adjust the instant DHW temperature 1 Go to the instant DHW home page. 2
Press or to adjust the instant DHW temperature (DHW).
The instant DHW set point temperature may NOT be below 40°C.
3.4.2 Tank
The following modes are only applicable if a tank is installed and are set by
the installer.
Operation manual
5
3 Operation
Reheat mode
In reheat mode ( ),the DHW tank continuously heats up to the temperature shown on the DHW tank temperature home page (example: 50°C).
Tt
60°C 50°C
1 2
3 4
40°C
15°C
00:00
07:00
14:00
21:00
t
Tt Domestic hot water tank temperature t Time
INFORMATION
There is a risk of a space heating capacity shortage/ comfort problem when
selecting [60D]=0 ([A.4.1] Domestic hot water Type=Reheat only).
In case of frequent domestic hot water operation, frequent and long space
heating interruption will happen.
Scheduled mode
In scheduled mode ( ), the DHW tank produces hot water corresponding to a schedule. The best time to allow the tank to produce hot water is at night, because the space heating demand is lower.
Example: Tt
60°C 50°C 40°C
1
2
3
4
5
15°C
00:00
07:00
14:00
21:00
t
Tt Domestic hot water tank temperature t Time
Scheduled + reheat mode
In scheduled + reheat mode ( ), the domestic hot water control is the same as in scheduled mode. However, when the DHW tank temperature drops below a preset value (=reheat tank temperature hysteresis value; example: 35°C), the DHW tank heats up until it reaches the reheat set point (example: 45°C). This ensures that a minimum amount of hot water is available at all times.
Example: Tt
60°C 50°C 45°C 35°C
1
2
3
4
5
15°C
00:00
07:00
14:00
21:00
t
Tt t 60°C 50°C 45°C
DHW tank temperature Time Storage comfort Storage eco Reheat
Operation manual
6
35°C Reheat tank temperature hysteresis value
Using the DHW tank temperature home page
Typical DHW tank temperature home pages
Depending on the user profile, the user interface gives you either a basic or a detailed home page. The examples in the illustrations below are in DHW tank mode = Scheduled.
User profile = Basic
User profile = Detailed
60°C
Mon 15:20 Tank
60°C
Storage comfort
Mon 15:20 Tank
Storage comfort
Tue 00:00
To read out and adjust the desired reheat temperature (in scheduled and reheat
mode)
1 Go to [7.4.3.3]: > User settings > Preset values > Tank temperature >
Reheat. Result: You can read out the desired reheat temperature.
2 Press or to adjust.
To read out and overrule the active or next scheduled desired temperature (in
scheduled mode or scheduled + reheat mode)
1 Go to the DHW tank temperature home page (Tank).
Result: 60°C is displayed.
2 Press or to overrule. Note: If the desired temperature is weather dependent,
you cannot change it on the home page.
Using the DHW tank booster mode
To activate the DHW tank booster mode (user profile = Basic) 1 Go to the DHW
tank temperature home page (Tank). 2 Press for more than 5 seconds.
To activate the DHW tank booster mode (user profile = Detailed) 1 Go to the
DHW tank temperature home page (Tank). 2 Press to select .
3.5 Advanced usage
3.5.1 About changing the user permission level
To set the user permission level to Advanced end user
1 Go to the main menu or any of its submenus: .
2 Press for more than 4 seconds.
Result: Your user permission level is now Adv. end user. The user interface
displays additional information and a “+” is added to the menu title. The user
permission level stays in Adv. end user until manually set otherwise.
To set the user permission level to End user
1 Press for more than 4 seconds.
Result: Your user permission level is now End interface displays the default
home page.
user. The user
3.6 Schedules: Example
INFORMATION The procedures to program other schedules are similar.
In this example: Room temperature schedule in heating mode
EJHA04AAV3 Daikin Altherma Hybrid hydrosplit Outdoor unit
4P531174-1C 2020.10
Monday = Tuesday = Wednesday = Thursday = Friday
Saturday = Sunday
To program the schedule 1 Go to [7.3.1.1]: > User settings > Set schedules >
Room temp. > Set heating schedule.
2 Select Empty and press . 3 Program the schedule for Monday. See below for
more details. 4 Copy from Monday to Tuesday, Wednesday, Thursday and
Friday. See below for more details.
5 Program the schedule for Saturday. 6 Copy from Saturday to Sunday. 7 Save
the schedule and give it a name. See below for more
details.
To program the schedule for Monday 1 Use and to select Monday. 2 Press to
enter the schedule for Monday. 3 Program the schedule for Monday: Use and to
select an entry. Use and to change the value of an entry.
To copy from one day to another 1 Select the day from which you want to copy
and press . Example: Monday. 2 Select Copy day and press . 3 Set the days you
want to copy to Yes and press . Example: Tuesday = Yes, Wednesday = Yes,
Thursday = Yes and Friday = Yes.
To save the schedule 1 Press , select Save schedule and press . 2 Select User
defined 1, User defined 2 or User defined 3 and press .
3 Change the name and press . (Only applicable for room temperature
schedules). Example: MyWeekSchedule
To select which schedule you currently want to use 1 Go to [5]: > Select
schedules. 2 Select for which control you want to use a schedule. Example:
[5.1] Room temperature.
3 Select for which operation mode you want to use a schedule. Example: [5.1.1]
Heating .
4 Select a predefined or userdefined schedule and press .
3 Operation
EJHA04AAV3 Daikin Altherma Hybrid hydrosplit Outdoor unit 4P531174-1C 2020.10
Operation manual
7
3 Operation
3.7 Menu structure: Overview user settings
[1] Set time/date
Date Time Daylight Saving Time Clock type [2] Holiday
Holiday Holiday mode From Until Use day schedule
Home
[3] Quiet mode [5] Select schedules
Room temperature LWT main (*)Tank temperature [6] Information
Sensor information Energy metering Error handling User permission level
Actuators Operation modes
Running hours Version Modbus online [7] User settings
Display Temperature lock Set schedules Preset values Allowed operation mode
Unit of measurement Set weather dependent
Away
[6.2] Energy metering
Consumed elec. ()Consumed gas
[6.3] Error information Error history Contact/helpdesk number Warning history
[6.8] Version
User interface Indoor unit Outdoor unit
[7.1] Display
Contrast Backlit LCD time User profile Available home pages
[7.3] Set schedules
Room temp. LWT main ()DHW temp Quiet mode ()DHW pump Elec price
[7.4] Preset values
Room temperature LWT main ()Tank temperature Quiet level Elec price Fuel
price
[7.6] Unit of measurement
Decimal point Temperature Consumed gas
[7.7] Set weather dependent
Main
() Only applicable in case of HY2KOMB28+32AA gas boiler
INFORMATION Depending on the selected installer settings and unit type,
settings will be visible/invisible.
Operation manual
8
[7.1.4] Available home pages Tank LWT DHW
[7.7.1] Main Set weather-dependent heating
EJHA04AAV3 Daikin Altherma Hybrid hydrosplit Outdoor unit
4P531174-1C 2020.10
3.8 Installer settings: Tables to be filled in by installer
3.8.1 Quick wizard
Setting
Fill in…
Space heating settings [A.2.1]
Unit control method
Pump operation mode
User interface location
Glycol present
Domestic hot water settings A.2.2
DHW operation(*)
DHW pump(*)
Thermostats [A.2.2]
Contact type main
External sensor
() Only applicable in case of HY2KOMB28+32AA gas boiler
3.8.2 Space heating control
Setting
Fill in…
Leaving water temperature: Main zone [A.3.1.1]
LWT setpoint mode
Leaving water temperature: Modulation [A.3.1.1.5]
Modulated LWT
Leaving water temperature: Emitter type [A.3.1.1.7]
Emitter type
Savings mode [A.6.7]
Savings mode
Electricity price [7.4.5]
Elec price
High
Medium
Low
Fuel price [7.4.6]
Fuel price
3.8.3 Domestic hot water control [A.4]
Setting
Fill in…
Type(*)
Maximum setpoint(*)
() Only applicable in case of HY2KOMB28+32AA gas boiler
INFORMATION
There is a risk of a space heating capacity shortage/ comfort problem when
selecting [60D]=0 ([A.4.1] Domestic hot water Type=Reheat only).
In case of frequent domestic hot water operation, frequent and long space
heating interruption will happen.
INFORMATION
When the DHW tank booster mode is active, the risk of space heating and
capacity shortage comfort problems is significant. In case of frequent
domestic hot water operation, frequent and long space heating interruptions
will happen.
4 Setting the energy prices
3.8.4 Contact/helpdesk number [6.3.2]
Setting Contact/helpdesk number
Default —
Fill in…
4 Setting the energy prices
If your system’s savings mode is set to Economical, it allows you to set:
a fixed gas price
3 electricity price levels
a weekly schedule timer for electricity prices.
The savings mode is set by the installer and can be either ecological or economical. In ecological mode, the primary energy use is minimised; in economical mode, the running costs. Discuss with the installer which savings mode is preferred. Refer to the installation manual for more information.
Example: How to set the energy prices on the user interface?
Price Gas: 5.3 euro cent/kWh
Value in breadcrumb [7.4.6]=5.3
Gas: 4.8 pence/kWh Electricity: 12 euro cent/kWh
[7.4.6]=4.8 [7.4.5.1]=12
Electricity: 12.49 pence/kWh
[7.4.5.1]=12
4.1 To set the gas price
1 Go to [7.4.6]: price.
User settings > Preset values > Fuel
2 Use and to set the correct price.
3 Press to confirm.
INFORMATION
Price value ranging from 0.00~290 valuta/MBtu (with 2 significant values).
Price value ranging from 0.00~990 valuta/kWh (with 2 significant values).
4.2 To set the electricity price
1 Go to [7.4.5]: price.
User settings > Preset values > Elec
2 Use and to set the correct prices for High, Medium and Low, according to your electricity tariff.
3 Press to confirm.
INFORMATION
Price value ranging from 0.00~990 valuta/kWh (with 2 significant values).
INFORMATION
If no schedule is set, the Elec price for High is taken into account.
INFORMATION
Solar panels. If solar panels are used, set the electricity price value very
low to promote the use of the heat pump.
EJHA04AAV3 Daikin Altherma Hybrid hydrosplit Outdoor unit 4P531174-1C 2020.10
Operation manual
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5 Energy visualisation
4.3 To set the electricity price schedule timer
1 Go to [7.3.8]: price.
User settings > Set schedules > Elec
2 Program the schedule according to the High, Medium and Low electricity prices for each time interval.
3 Press to save the schedule.
INFORMATION
The values for High, Medium and Low correspond with the electricity price
values for High, Medium and Low previously set. If no schedule is set, the
electricity price for High is taken into account.
4.4 About energy prices in case of an incentive per kWh renewable energy
An incentive can be taken into account when setting the energy prices.
Although the running cost can increase, the total operation cost, taking into
account the reimbursement will be optimized.
NOTICE
Make sure to modify the setting of the energy prices at the end of the
incentive period.
4.4.1 To set the gas price in case of an incentive per kWh renewable energy
Prerequisite: Calculate the value for the gas price with following formula: actual gas price+(incentive/kWh×0.9)
1 Go to [7.4.6]: price.
User settings > Preset values > Fuel
2 Use and to set the correct price.
3 Press to confirm.
4.4.2 To set the electricity price in case of an incentive per kWh renewable energy
Prerequisite: Calculate the value for the electricity price with following formula: actual electricity price+incentive/kWh.
1 Go to [7.4.5]: price.
User settings > Preset values > Elec
2 Use and to set the correct prices for High, Medium and Low, according to your electricity tariff.
3 Press to confirm.
INFORMATION
Solar panels. If solar panels are used, set the electricity price value very
low to promote the use of the heat pump.
4.4.3 Example
This is an example and the prices and/or values used in this example are NOT accurate.
Data Gas price
Pence/kWh 4.08
Electricity price
12.49
Renewable heat incentive per 5 kWh
Calculation of the gas price: Gas price=Actual gas price+(incentive/kWh×0.9)
Operation manual
10
Gas price=4.08+(5×0.9) Gas price=8.58
Calculation of the electricity price: Electricity price=Actual electricity price+incentive/kWh
Electricity price=12.49+5 Electricity price=17.49
Price Gas: 4.08 pence/kWh Electricity: 12.49 pence/kWh
Value in breadcrumb [7.4.6]=8.58 [7.4.5]=17.49
5 Energy visualisation
The user interface is able to graphically display energy statistics for:
consumed electricity: calculated by the interface itself based on an internal
calculation.
consumed gas (only in case of *HY2KOMB28+32AA gas boiler): calculated by the
interface itself based on an internal calculation.
5.1 To view the energy statistics
Prerequisite: You switched the permission level to Advanced end user.
1 Go to [6.2]: > Information > Energy metering.
2 Select Consumed elec. or Consumed gas.
3 Use the and buttons to toggle between views of the current month, the previous month, the last 12 months and a general overview.
4 Use the and (if applicable).
buttons to toggle between different modes
6 Energy saving tips
Tips about room temperature
Make sure the desired room temperature is NEVER too high, but ALWAYS according
to your actual needs. Each saved degree can save up to 6% of heating costs.
Do NOT increase the desired room temperature to speed up space heating. The
space will NOT heat up faster.
When your system layout contains slow heat emitters (example: underfloor
heating), avoid large fluctuation of the desired room temperature and do NOT
let the room temperature drop too low. It will take more time and energy to
heat up the room again.
Use a weekly schedule for your normal space heating needs. If necessary, you
can easily deviate from the schedule:
For shorter periods: You can overrule the scheduled room temperature. Example:
When you have a party, or when you are leaving for a couple of hours.
For longer periods: You can use the holiday mode. Example: When you stay at
home during your holiday, or when you go away during your holiday.
Tips about DHW tank temperature
Use a weekly schedule for your normal domestic hot water needs (only in
scheduled mode).
Program to heat up the DHW tank to a preset value (Storage comfort = higher
DHW tank temperature) during the night, because then space heating demand is
lower.
If heating up the DHW tank once at night is not sufficient, program to
additionally heat up the DHW tank to a preset value (Storage eco = lower DHW
tank temperature) during the day.
EJHA04AAV3 Daikin Altherma Hybrid hydrosplit Outdoor unit
4P531174-1C 2020.10
Make sure the desired DHW tank temperature is NOT too high. Example: After
installation, lower the DHW tank temperature daily by 1°C and check if you
still have enough hot water.
Program to turn ON the domestic hot water pump only during periods of the day
when instant hot water is necessary. Example: In the morning and evening.
7 Maintenance and service
7.1 Overview: Maintenance and service
The installer has to perform a yearly maintenance. You can find the
contact/helpdesk number via the user interface.
As end user, you have to:
Keep the area around the unit clean.
Keep the user interface clean with a soft damp cloth. Do NOT use any
detergents.
Regularly check if the water pressure indicated on the gas boiler is above 1
bar. Switch off the boiler to see the pressure on the main display of the gas
boiler. Ignore the error that appears on the user interface. When you turn the
gas boiler back on, the error will disappear.
Make sure that electricity and gas prices defined in the user interface are
up-to-date.
Refrigerant This product contains fluorinated greenhouse gases. Do NOT vent
gases into the atmosphere.
Refrigerant type: R32
Global warming potential (GWP) value: 675
NOTICE Applicable legislation on fluorinated greenhouse gases requires that
the refrigerant charge of the unit is indicated both in weight and CO2
equivalent. Formula to calculate the quantity in CO2 equivalent tonnes: GWP
value of the refrigerant × total refrigerant charge [in kg] / 1000
Please contact your installer for more information.
WARNING: FLAMMABLE MATERIAL The refrigerant inside this unit is mildly
flammable.
WARNING The appliance shall be stored in a room without continuously operating
ignition sources (example: open flames, an operating gas appliance or an
operating electric heater).
WARNING Do NOT pierce or burn refrigerant cycle parts.
Do NOT use cleaning materials or means to accelerate the defrosting process
other than those recommended by the manufacturer.
Be aware that the refrigerant inside the system is odourless.
7 Maintenance and service
WARNING
The refrigerant inside the unit is mildly flammable, but normally does NOT
leak. If the refrigerant leaks in the room and comes in contact with fire from
a burner, a heater, or a cooker, this may result in fire, or the formation of
a harmful gas.
Turn off any combustible heating devices, ventilate the room, and contact the
dealer where you purchased the unit.
Do NOT use the unit until a service person confirms that the part from which
the refrigerant leaked has been repaired.
7.2 To find the contact/helpdesk number
Prerequisite: You switched the permission level to Advanced end user.
1 Go to [6.3.2]:
Information > Error handling >
Contact/helpdesk number.
8 Troubleshooting
If a malfunction occurs, is displayed on the home pages. You can press to
display more information about the malfunction.
For the symptoms listed below, you can try to solve the problem yourself. For
any other problem, contact your installer. You can find the contact/helpdesk
number via the user interface.
8.1 Symptom: You are feeling too cold (hot) in your living room
Possible cause
Corrective action
The desired room temperature is Increase (decrease) the desired
too low (high).
room temperature. See “Room
thermostat control – Using the
room temperature home
pages” 4[ 5].
If the problem recurs daily, do one of the following:
Increase (decrease) the room temperature preset value. See the user reference guide.
Adjust the room temperature schedule. See “3.6 Schedules: Example” 4[ 6].
The desired room temperature cannot be reached.
Increase the desired leaving water temperature in accordance with the heat emitter type. See “Room thermostat control – Using the leaving water temperature home pages” 4[ 5].
The weather-dependent curve is Adjust the weather-dependent
set incorrectly.
curve. See the user reference
guide.
EJHA04AAV3 Daikin Altherma Hybrid hydrosplit Outdoor unit 4P531174-1C 2020.10
Operation manual
11
9 Disposal
Possible cause
Corrective action
In case of third-party gas boiler: Ask your installer to increase the
The heat pump cannot reach the equilibrium temperature [501].
desired room temperature, and Note:
the gas boiler is not allowed to work because of an installer setting.
When the outdoor temperature is higher than the equilibrium temperature [501], the gas
boiler is not allowed to work.
Do not set the equilibrium temperature [501] too high, because this would result in much less heat pump operation.
8.2 Symptom: The water at the tap is too cold
Possible cause
Corrective action
Your tank ran out of domestic hot If you immediately need domestic
water because of unusual high hot water, activate the DHW tank
consumption.
booster mode. However, this
The desired DHW tank temperature is too low.
consumes extra energy. See “Using the DHW tank booster mode” 4[ 6].
If you can wait, overrule (increase) the active or next scheduled desired temperature so that more hot water will be produced exceptionally. See “To read out and overrule the active or next scheduled desired temperature (in scheduled mode or scheduled + reheat mode)” 4[ 6].
If the problems recurs daily, do one of the following:
Increase the DHW tank temperature preset value. See the user reference guide.
The instant DHW temperature is too low. (Only applicable when no tank is installed).
Adjust the DHW tank
temperature
schedule.
Example: Program to
additionally heat up the
DHW tank to a preset value
(Storage eco = lower tank
temperature) during the day.
See
“3.6
Schedules:
Example” 4[ 6].
Increase the instant DHW set point temperature. See “To adjust the instant DHW temperature” 4[ 5].
8.3 Symptom: Heat pump failure
When the heat pump fails to operate, the gas boiler can serve as an emergency
back-up heater and either automatically or nonautomatically take over the
entire heat load.
When auto emergency is activated and a heat pump failure occurs, the boiler
will automatically take over the heat load.
When auto emergency is not activated and a heat pump failure occurs, the
domestic hot water and space heating operations will stop and need to be
recovered manually. The user interface will then ask you to confirm whether
the boiler can take over the entire heat load or not.
When the heat pump fails, Possible cause
Heat pump is damaged.
will appear on the user interface.
Corrective action
Press to view a description of the problem.
Press again.
Select
to allow the gas
boiler to take over the entire
heat load.
Call your local dealer to get the heat pump fixed.
INFORMATION
When the gas boiler takes over the entire heat load, gas consumption will be
considerably higher.
8.4 Symptom: The system is making gurgling noises after commissioning
Possible cause There is air in the system.
Corrective action Purge air from the system.(a)
Various malfunctions.
Check if is displayed on the home pages of the user interface. You can press to display more information about the malfunction.
(a) We recommend to purge air with the air purge function of the unit (to be performed by the installer). If you purge air from the heat emitters or collectors, mind the following:
WARNING
Air purging heat emitters or collectors. Before you purge air from heat
emitters or collectors, check if an error or is displayed on the home pages of
the user interface.
If not, you can purge air immediately.
If yes, make sure that the room where you want to purge air is sufficiently
ventilated. Reason: Refrigerant might leak into the water circuit, and
subsequently into the room when you purge air from the heat emitters or
collectors.
9 Disposal
NOTICE
Do NOT try to dismantle the system yourself: dismantling of the system,
treatment of the refrigerant, oil and other parts MUST comply with applicable
legislation. Units MUST be treated at a specialised treatment facility for
reuse, recycling and recovery.
10 Glossary
DHW = Domestic hot water Hot water used, in any type of building, for domestic
purposes.
LWT = Leaving water temperature Water temperature at the water outlet of the
unit.
Operation manual
12
EJHA04AAV3 Daikin Altherma Hybrid hydrosplit Outdoor unit
4P531174-1C 2020.10
Verantwortung für Energie und Umwelt
4P531174-1C 2020.10
Copyright 2018 Daikin