signia Motion S Primax Open Fit Hearing Aid User Guide

: June 6, 2024
: signia

Table of Contents

signia Motion S Primax Open Fit Hearing Aid
Components and names
Controls
Replacing batteries
Daily use
Adjusting the volume
Special listening situations
Maintenance and care
Further information
Troubleshooting
Service and warranty
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

signia Motion S Primax Open Fit Hearing Aid

Welcome
Thank you for choosing our hearing instruments to accompany you through everyday life. Like anything new, it may take you a little time to become familiar with them.
This guide, along with support from your Hearing Care Professional, will help you understand the advantages and greater quality of life your hearing instruments offer.
To receive the most benefit from your hearing instruments, it is recommended that you wear them every day, all day. This will help you get adjusted to them.

CAUTION
It is important to read this user guide and the safety manual thoroughly and completely. Follow the safety information to avoid damage or injury.

Your hearing instruments

NOTE:

This user guide describes optional features that your hearing instruments may or may not have. Ask your Hearing Care Professional to indicate the features that are valid for your hearing instruments.

Instrument type
Your hearing instruments are BTE (Behind-The-Ear) models. A tube delivers the sound from the hearing instrument into the ear. The instruments are not intended for children under the age of 3 years or persons with
a developmental age of under 3 years.

Getting to know your hearing instruments
It is recommended to familiarize yourself with your new hearing instruments. With the instruments in your hand try using the controls and note their location on the instrument. This will make it easier for you to feel and press the controls while wearing the hearing instruments.

NOTE:

If you have problems pressing the controls of your hearing instruments while wearing them, you can ask your Hearing Care Professional about a remote control option.

Components and names

Your hearing instruments are either attached to an earhook and a custom-made ear piece or to a standard tube (LifeTube) and a standard ear piece (LifeTip).

signia-Motion-S-Primax-Open-Fit-Hearing-Aid-fig 1

Ear piece (LifeTip)
Retention strand (optional)
Tube (LifeTube)
Earhook
Microphone openings
Push button (control)
Battery compartment (on/off switch)

You can use standard ear pieces together with a standard tube or custom-made ear pieces together with an earhook and tube.
You can easily exchange the standard ear pieces and clean the standard tube. Read more in section “Maintenance and care”.

Controls

With the push button you can, for example, switch hearing programs. The Hearing Care Professional has programmed your desired functions to the push button.

IMPORTANT:

You can also use a remote control or a smartphone app to control your instruments.

Settings Features

Power-on delay enables whistle-free insertion of hearing instruments.
Read more in section “Turning on and off”.
The tinnitus therapy feature generates a sound to distract you from your tinnitus.
The e2e wireless functionality enables simultaneous control of both hearing instruments.
Read more in section “Wireless functionality”.

Batteries
When the battery is low the sound becomes weaker or you will hear an alert signal. The battery type will determine how long you have to replace the battery.

Battery size and handling tips
Ask your Hearing Care Professional for recommended batteries.

Battery size: 312

Always use the correct battery size for your hearing instruments.
Remove the batteries if you intend not to use the hearing instruments for several days.
Always carry spare batteries.
Remove empty batteries immediately and follow your local recycling rules for battery disposal.

Replacing batteries

Removing the battery:

Open the battery compartment.
Use the magnet stick to pull out the battery. The magnet stick is available as an accessory.

Inserting the battery:

X If the battery has a protective film, remove it only when you are ready to use the battery.
X Insert the battery with the “+” symbol facing up (refer to the picture).
Carefully close the battery compartment. If you feel resistance, the battery is not inserted correctly. Do not attempt to close the battery compartment by force. It can be damaged.

Daily use

Turning on and off
You have the following options to turn your hearing instruments on or off.
Via battery compartment:

X Turning on: Close the battery compartment. The default volume and hearing program are set.
X Turning off: Open the battery compartment to the first catch.

Via push button:

Turning on or off: Press and hold the push button for several seconds. Refer to section “Controls” for the settings of your controls.
After turning on, the previously used volume and hearing program remain set.

Via remote control:

Follow the instructions in the remote control’s user guide.
After turning on, the previously used volume and hearing program remain set.

When wearing the hearing instruments, an alert tone can indicate when an instrument is being turned on or off.
When the power-on delay is activated, the hearing instruments turn on after a delay of several seconds. During this time you can insert the hearing instruments into your ears without experiencing unpleasant feedback whistling.
The “power-on delay” can be activated by your Hearing Care Professional.

Inserting and removing the hearing instruments

Your hearing instruments have been fine-tuned for your right and left ear. Colored markers indicate the side:

red marker = right ear
blue marker = left ear

Inserting a hearing instrument:

Hold the tube close to the ear piece.
Carefully push the ear piece into the ear canal ➊.
Twist it slightly until it sits well. Open and close your mouth to avoid accumulation of air in the ear canal.
Lift the hearing instrument and slide itLift the hearing instrument and slide it over the top of your ear ➋.

CAUTION

Risk of injury!

Insert the ear piece carefully and not too deeply into the ear.

NOTE:

It may be helpful to insert the right hearing instrument with the right hand and the left hearing instrument with the left hand.
If you have problems inserting the ear piece, use the other hand to gently pull your earlobe downwards. This opens the ear canal and eases insertion of the ear piece.

The optional retention strand helps to securely retain the ear piece in your ear. To position the retention strand:

Bend the retention strand and position it carefully into the bottom of the bowl of your ear (refer to the picture).

Removing a hearing instrument:

Lift the hearing instrument and slide it over the top of your ear ➊.
Hold the tube close to the ear piece and pull the ear piece out carefully ➋.

CAUTION

Risk of injury!

In very rare cases the ear piece could remain in your ear when removing the hearing instrument. If this happens, have the ear piece removed by a medical professional.

Clean and dry your hearing instruments after usage. Read more in section “Maintenance and care”.

Adjusting the volume

Your hearing instruments automatically adjust the volume to the listening situation.

If you prefer manual volume adjustment, press the push button briefly or use a remote control. Refer to section “Controls” for the setting of the push button.

An optional signal tone can indicate the volume change. Once the maximum or minimum volume has been reached, you may hear an optional signal tone.
Changing the hearing program
Depending on the listening situation, your hearing instruments automatically adjust their sound.
Your hearing instruments may also have several hearing programs which allow you to change the sound, if needed. An optional signal tone can indicate the program change.

To change the hearing program, press the push button briefly or use a remote control.
Refer to section “Controls” for the setting of your controls. Refer to section “Settings” for a list of your hearing programs.

Further adjustments (optional)
The controls of your hearing instruments can also be used to change, for example, the tinnitus therapy signal level.
Refer to section “Controls” for the setting of your controls.

Special listening situations

On the phone
When you are on the phone, hold the telephone receiver slightly above your ear. The hearing instrument and telephone receiver have to be aligned. Turn the receiver slightly so that the ear is not completely covered.

Telephone program
You may prefer a certain volume when using the phone. Ask your Hearing Care Professional to configure a telephone program.

Switch to the telephone program whenever you are on the phone.
If a telephone program is configured for your hearing instruments, it is listed in section “Settings”.

Maintenance and care

To prevent damage it is important that you take care of your hearing instruments and follow a few basic rules, which will soon become a part of your daily routine.
Hearing instruments
Drying and storage

Dry your hearing instruments overnight.
Ask your Hearing Care Professional for recommended drying products.
For longer periods of non-use, store your hearing instruments with open battery compartment and batteries removed in a drying system to avoid the adverse effects of moisture.

Cleaning
Your hearing instruments have a protective coating. However, if not cleaned regularly you may damage the hearing instruments or cause personal injury.

Clean your hearing instruments daily with a soft, dry tissue.
Never use running water or immerse the devices in water.
Never apply pressure while cleaning.
Ask your Hearing Care Professional for recommended cleaning products, special care sets, or more information on how to keep your hearing instruments in good condition.

Ear pieces and tubes
Cerumen (ear wax) may accumulate on the ear pieces. This may affect sound quality.

For hearing instruments with a standard tube (LifeTube):
Clean the ear pieces daily, clean the tubes as required.
Exchange the ear pieces and tubes approximately every three to six months, or sooner if you notice cracks or other changes.
For hearing instruments with earhook:
Clean the ear pieces daily.
Ask your Hearing Care Professional to clean the tubes or to exchange the ear pieces and tubes as needed.

Cleaning ear pieces

Clean the ear piece upon removal with a soft and dry tissue.
This prevents cerumen becoming dry and hardening.

Never use running water or immerse the ear piece in water.

Cleaning tubes
Never use running water or immerse the tube in water.
You can clean standard tubes (LifeTube) using a special cleaning wire. Ask your Hearing Care Professional for suitable cleaning wires.

Screw off the tube.
Carefully insert the cleaning wire into the tube ➊.
Push the cleaning wire all the way through the tube ➋.
Wipe away any cerumen or debris that is dislodged from the tube.
Completely remove the cleaning wire from the tube.
Screw the tube onto the hearing instrument.

Exchanging standard ear pieces (LifeTip)

Pull off the used ear piece and plug on the new ear piece.

Exchanging standard tubes (LifeTube)

Unscrew the used tube and screw the new tube on.

Professional maintenance
Your Hearing Care Professional can perform a thorough professional cleaning and maintenance.
Custom-made ear pieces and wax filters should be exchanged as needed by a professional.
Ask you Hearing Care Professional for your individual recommendation of maintenance intervals and for support.

Further information

Safety information
For more safety information, refer to the safety manual supplied with the device.
Wireless functionality
Your hearing instruments are equipped with wireless functionality. This provides synchronization between your two hearing instruments:

If you change the program or volume on one instrument, the other one is automatically changed, too.
Both hearing instruments automatically adapt to the listening situation simultaneously.

Wireless functionality enables the use of a remote control.
Accessories
The type of available accessories depends on the instrument type. Examples are: a remote control, an audio streaming device, or a smartphone app for remote control.
Consult your Hearing Care Professional for further information.